Hotel Silken Villa de Laguardia is acclaimed for its advantageous location, blending accessibility with scenic beauty, making it an ideal base for exploring the picturesque medieval town of Laguardia and the surrounding Rioja region. With breathtaking vineyard views and proximity to several renowned bodegas, the hotel offers a tranquil retreat just a short walk from the town center, enhanced by a convenient elevator. Its position near major roads also ensures easy access to nearby towns like Logroño.
Guests consistently praise the hotel's breakfast for its variety and quality, featuring a wide selection of hot and cold dishes, including gluten-free options. The breakfast room is well-maintained and the dining staff are attentive and friendly, ensuring a great start to the day despite occasional comments on the coffee quality and a slightly higher price.
Dinner at the hotel’s restaurant receives mixed reviews, but many guests commend the elaborate, well-presented dishes, generous portions and reasonable prices. The outdoor dining options and pleasant ambiance contribute positively to the overall experience. However, some encountered issues such as long waiting times, unexpected closures and occasional dissatisfaction with specific items.
The rooms are spacious, comfortable and well-equipped with many guests appreciating the large beds, natural light and beautiful vineyard views. Cleanliness is consistently highlighted, although some guests noted that the furnishings and decor could benefit from an update. Sound-proof windows, mini-fridges and balconies with stunning views enhance the experience, making the rooms a pleasant retreat despite some dated features.
The hotel's cleanliness overall wins high marks with well-maintained facilities and routine cleaning ensuring a tidy environment. While some isolated comments mention minor lapses, the general sentiment towards cleanliness remains positive. The staff is frequently praised for their friendliness and attentiveness, significantly enhancing the guest experience. From the warm reception to the commendable service at breakfast and the pool, their professionalism leaves a lasting impression.
Mixed reviews about the WiFi highlight good coverage and convenience, though some guests experienced weak or slow signals. The spa stands out as a highlight, offering a spacious, modern environment with a range of treatments, despite some amenities needing updates. Its popularity can lead to crowded conditions, so booking in advance is advised.
The gym provides useful facilities but has some drawbacks, such as late opening hours and warm temperatures. The pool area receives high praise for its quality, maintenance and relaxing atmosphere, complemented by a well-kept garden and sunbathing spots. The hotel also offers ample parking options, highly regarded for convenience and security with both free and paid choices available, though some reviews mention limited space during busy periods.
Hotel Silken Villa de Laguardia is notably family-friendly, offering a pleasant atmosphere and facilities catering well to families, making it an excellent choice for those traveling with children.
Hotel Arima & Spa - Small Luxury Hotels is a highly recommended destination for travelers looking for a luxurious and comfortable stay in San Sebastián. The hotel's location in a unique and beautiful area surrounded by trees and a forest provides a quiet and peaceful atmosphere. The breakfast is a must-try with guests describing it as magnificent, of grande qualité, extra and superbly delicious with a wide variety of choices. The hotel's beautifully designed and spacious rooms stand out with guests raving about their cleanliness, spaciousness and modern design. The staff goes above and beyond to make guests feel welcomed and taken care of with numerous reviews mentioning their friendliness and expertise. The spa is a must-visit with guests enjoying the diverse range of treatments available and the tranquil atmosphere to relax and unwind. The pool area exudes tranquility and relaxation with both the outdoor and rooftop pools receiving praise. The secure and convenient parking options available at the hotel are also appreciated by guests. Overall, Hotel Arima & Spa is a perfect destination for a dreamy and picturesque romantic getaway in the midst of nature.
Silken Gran Hotel Durango is highly regarded for its exceptional location, ideally positioned close to Durango’s historic center and lively town square with easy access to bars, restaurants and local attractions. Guests find the tranquil setting, combined with quick connections to the train station and major roads, perfect for both short and extended stays, as well as exploring the broader Basque Country, including nearby Bilbao.
The breakfast at the hotel is a standout feature, praised for its vast variety and high-quality offerings that cater to different dietary needs. Guests consistently describe the buffet as rich, delicious and satisfying with friendly and attentive staff enhancing the positive dining experience.
Dinner also receives high praise for the quality and variety of food. The steaks are particularly notable and the beautifully presented dishes and peaceful dining atmosphere, especially on the terrace, are appreciated. However, some guests feel that the dinner menu could be more varied and note occasional issues with service speed and food quality.
The rooms at the hotel elicit mixed feelings. Many guests appreciate the spacious, elegant and comfortable rooms, featuring modern amenities, clean environments and comfortable beds. However, some reviews highlight the need for renovations, pointing out dated decor, worn-out furniture and occasional musty smells. Suites and larger rooms generally receive more favorable comments for their spaciousness and comfort.
Cleanliness is a hallmark of the hotel with numerous reviews highlighting the immaculately maintained rooms and common areas. The spa and gym are also commended for their cleanliness and well-maintained facilities.
The staff at Silken Gran Hotel Durango are frequently praised for their friendliness, professionalism and attentiveness, contributing significantly to the hotel's welcoming atmosphere. However, there are occasional mentions of less friendly interactions.
WiFi at the hotel is inconsistent with some guests experiencing strong and reliable connections, while others find it weak and slow, particularly in the rooms. This inconsistency is a notable drawback for those needing reliable internet access.
The spa is a highly praised feature, offering a beautiful, well-maintained and soothing environment. Despite the additional fee for access, many guests find the experience worth the cost. The gym also receives positive feedback for its size, equipment and cleanliness, though the additional charge for use is a point of contention for some.
The hotel’s pool facilities, both indoor and outdoor, are appreciated for their tranquility, cleanliness and pleasant atmosphere, though the outdoor pool can be cold and its availability can be inconsistent.
Parking is another mixed area with guests appreciating the secure, underground garage but finding the fees relatively high and the spaces narrow and limited. Free on-street parking is available in August, but otherwise, the cost is a concern.
Families find the hotel accommodating with spacious rooms that comfortably house families traveling together, adding to its appeal as a versatile lodging option.
Overall, Silken Gran Hotel Durango offers a compelling blend of location, comfort, cleanliness and excellent service, making it a popular choice among travelers despite a few areas that could benefit from improvement.
Axel Hotel San Sebastián - Adults Only is highly regarded for its location, providing a tranquil retreat while being conveniently close to key city landmarks, such as La Concha Beach, the old town and the train station—all within walking distance. This balance between accessibility and calmness offers an excellent base for guests looking to explore San Sebastián's vibrant areas while enjoying peaceful nights.
The hotel's breakfast offerings receive glowing praise for their extensive and varied buffet, featuring high-quality sweet and savory dishes, fresh brewed coffee and even sparkling wine with pinxos. While there are some calls for more vegan and vegetarian options, the overall breakfast experience is frequently described as amazing and satisfying, thanks to the friendly and attentive staff.
Dining options at the hotel, however, face criticism due to the lack of a restaurant or room service for lunch or dinner, compelling guests to venture out for their meals. Nevertheless, the quality of the available food receives positive remarks.
Rooms at Axel Hotel San Sebastián are lauded for their modern and stylish décor, cleanliness and spaciousness. Equipped with practical amenities and comfortable bedding, the rooms create a cozy and pleasant ambiance. Despite some impractical design elements and limited storage space, the majority of feedback emphasizes the rooms' high state of maintenance and comfort.
The hotel's cleanliness is consistently highlighted with guests noting the immaculate condition of both rooms and common areas. Daily cleaning services are praised for their efficiency, further enhancing guests' comfort.
Staff at the hotel are often described as exceptionally friendly, helpful and welcoming, providing personalized and attentive service. While there are occasional discrepancies in guest experiences with staff, the overall impression remains positive.
The hotel's free WiFi is generally considered strong and reliable, facilitating tasks such as video streaming, although some guests report occasional connectivity issues.
The spa at Axel Hotel San Sebastián is a noteworthy feature, offering a range of amenities such as a Finnish sauna, Turkish bath, jacuzzi and heated pool. Despite its compact size and occasional overcrowding, the spa is well-maintained and provides a tranquil and intimate space for relaxation.
The gym, equipped with modern and state-of-the-art equipment, is well-received for its convenience and 24-hour access. The additional wellness facilities further enhance the fitness experience.
The pool facilities, especially the rooftop pool, receive mixed reviews. While guests appreciate the beautiful views and well-maintained poolside area, the small pool size and colder water temperatures are notable concerns.
Proximity to La Concha Beach significantly enhances the hotel's appeal with the beach being just a short walk away. This prime location allows guests easy access to both the beachfront and the city's cultural and commercial areas, contributing to a more rounded and enjoyable stay.
Overall, Axel Hotel San Sebastián - Adults Only stands out for its strategic location, cleanliness, modern rooms, excellent breakfast, friendly staff and comprehensive spa and gym facilities, providing a well-rounded experience for adult travelers seeking a stylish and tranquil retreat in San Sebastián.
Catalonia Gran Vía Bilbao enjoys a prime location in the heart of Bilbao, making it the perfect base for exploring the city. Guests appreciate the close proximity to key attractions like the Guggenheim Museum, the main shopping street Gran Via and convenient public transportation options including an airport bus stop and metro stations. Despite its central setting, the hotel offers a tranquil atmosphere, allowing guests to retreat from the hustle and bustle of the city.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
Occidental Bilbao receives generally positive reviews across several categories.
Location-wise, the hotel is commended for its prime placement near the Santutxu metro station, making it easy to access Bilbao's city center and key attractions like the Old Town and Guggenheim Museum. The tranquil Begoña neighborhood, a mix of green spaces and local amenities, offers a quiet retreat without being too far from the action. Proximity to major thoroughfares and parking options benefit those traveling by car.
The breakfast at Occidental Bilbao is a standout feature, earning high marks for its extensive, high-quality buffet that caters to various dietary needs, including gluten-free options. Custom-made omelettes and a range of sweet and savory items contribute to a hearty and diverse breakfast experience, enhanced by the attentiveness of the staff.
Dinner reviews are more mixed but still highlight the quality and tastiness of the food. Specific dishes like the Iberian ham and Rioja wine receive special praise. However, the limited menu, small portions and short operating hours were noted as areas needing improvement.
The rooms at Occidental Bilbao are highly regarded for their spaciousness, comfort and modern design. Guests appreciate the clean bathrooms, comfortable beds and additional amenities such as kettles and coffee makers. Upper-floor rooms offering stunning views add to the appeal. While there were occasional issues with cleanliness and ventilation, the overall comfort and modern decor stand out.
Guests frequently praise the hotel's cleanliness, from rooms to common areas. The cleaning staff’s efficiency ensures a consistently neat environment, enhancing the comfortable stay.
The hotel staff receive high accolades for their friendliness, helpfulness and professionalism. Guests especially commend specific staff members who go above and beyond to assist, significantly enhancing the overall guest experience.
However, the hotel’s Wi-Fi is a common point of concern with many guests reporting weak, unreliable connections and slow speeds.
The hotel's spa is well-regarded for its cleanliness and well-equipped facilities with many finding the extra fees justifiable given the quality of the amenities. Minor issues such as busy periods and high costs for certain services were mentioned but did not significantly detract from the overall positive experience.
The gym, part of the Metropolitan chain, is praised for its equipment and cleanliness, though the additional fees for access were a common complaint. Those willing to pay found the gym facilities highly satisfactory.
Pool reviews are mixed. While many appreciated the clean and spacious pools, the additional fees and restricted access hours were points of frustration. The pool area's beauty and maintenance received positive comments, but unexpected closures and crowding detracted from the experience.
Occidental Bilbao with its convenient location, high-quality breakfast, comfortable rooms and friendly staff, offers an overall enjoyable stay, despite some areas needing improvement, especially relating to Wi-Fi and additional charges for amenities like the gym and pool.
Amalurra Ecohotel & Retreat Center is celebrated for its peaceful and picturesque setting, nestled amidst lush greenery and captivating mountain vistas. Located about 45 minutes from Bilbao, the retreat offers a serene escape from the city, inviting guests to immerse themselves in nature's tranquil embrace. The well-maintained gardens and surroundings further enhance the experience, providing a rejuvenating environment ideal for relaxation.
Guests generally enjoy the dining experiences at the retreat, particularly praising dinner for its exceptional quality and delightful flavors. With meals crafted from seasonal products, the restaurant delivers a pleasing culinary experience, supported by commendable service and a pleasant ambiance. While the breakfast is consistently noted for its fresh and delicious offerings, some guests desire a broader variety to enrich their morning meal.
The accommodations at Amalurra Ecohotel & Retreat Center are frequently highlighted for their cozy, modern, and clean appearance. The tasteful decoration and comfortable beds contribute to a restful stay, complemented by the spacious dorm settings available. Although amenities like TVs are absent, guests appreciate the eco-conscious focus of the hotel, even if there are suggestions for improved soundproofing.
Impeccable cleanliness is a standout feature, with rooms and gardens consistently noted as tidy and well-maintained. Although there is mention of the terrace needing better upkeep, the overall cleanliness of the retreat is highly praised, creating an enjoyable environment.
The staff at Amalurra Ecohotel & Retreat Center significantly enhance the guest experience with their attentiveness and friendliness. Guests remark on the staff's genuine care and readiness to assist, fostering a warm and welcoming atmosphere. Despite some language barriers, the staff's exceptional service remains a memorable aspect of the retreat, contributing to its reputation as a serene sanctuary for relaxation and rejuvenation.
Catalonia Donosti is highly praised for its enviable location in the heart of San Sebastian, offering close proximity to key attractions such as La Concha beach, the old town and a variety of shopping and dining options. Its elevated position and a private elevator providing direct access to the city center are frequently highlighted, along with a rooftop terrace and pool that provide breathtaking panoramic views. The strategic location combined with modern comfort in a tranquil setting is a significant draw for guests.
Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
Barceló Costa Vasca in San Sebastián is consistently praised for its excellent location, providing a restful retreat in a quiet residential area while being conveniently close to La Concha and Ondarreta beaches, the charming old town and notable landmarks such as Miramar Palace and Monte Igueldo funicular. The hotel ensures easy access to public transportation with a bus stop just outside connecting to the city center within minutes.
The breakfast experience at the hotel stands out, offering a wide selection of high-quality options. Guests appreciate the varied and hearty buffet, featuring fresh juices, local hams, cheeses and pastries. While the breakfast's cost is considered high by some, its quality and variety generally receive positive feedback.
Guest rooms are frequently highlighted for their modern decor, cleanliness and comfort. Daily cleaning services maintain high standards of cleanliness and the spacious rooms with comfortable beds create a welcoming atmosphere. The bathrooms are well-equipped with quality toiletries, adding to the overall comfort. Some minor issues such as air conditioning noise and water temperature fluctuations were noted but did not significantly detract from the positive reviews.
The hotel's common areas, including the lobby and the pool, are described as clean and spacious. The large and well-maintained pool area, although occasionally closed outside peak seasons, is appreciated by guests for its cleanliness and pleasant setup. The serene ambiance of the pool area contributes to a relaxing stay, despite some operational limitations.
Barceló Costa Vasca's staff receive high praise for their friendliness, attentiveness and professionalism. The reception and housekeeping teams, in particular, are noted for their helpfulness and multilingual capabilities, enhancing the overall guest experience.
However, the hotel's dining options garner mixed feedback. While the breakfast buffet is highly acclaimed, the dinner service receives varied reviews. Some guests praise the quality and service, but others find the options limited and not reflective of the local cuisine. Additionally, there are occasional comments about service inefficiencies and high prices.
Wi-Fi service at the hotel needs significant improvement, as guests report issues with weak and unstable connections, making it difficult to use in certain areas, including the rooms.
Overall, Barceló Costa Vasca is a well-regarded choice in San Sebastián, offering a blend of tranquility, accessibility and comfort. Its standout breakfast, clean and spacious rooms and dedicated staff contribute positively to the guests' experience, making it an attractive option for visitors seeking both relaxation and exploration.
Axel Hotel Bilbao - Adults Only garners significant praise for its prime location, quality of facilities, and outstanding service, creating a welcoming and comfortable environment for guests exploring Bilbao. Nestled near the city's historic old town and with picturesque views of the river, this centrally-located hotel provides convenient access to major landmarks, immersing visitors in local culture while offering a peaceful retreat.
The hotel impresses with its modern, stylish facilities and exceptional cleanliness. Guests appreciate the spacious, well-decorated rooms that blend modern aesthetics with comfort, catering to diverse preferences. Notably, the rooms feature comfortable, large beds and modern amenities, including spectacular river or cityscape views, ensuring a restful and pleasing stay.
Dining experiences, particularly breakfast, are generally well-received, with guests commending the ample variety and delicious offerings. While a few guests suggest room for improvement, the breakfast is often noted for its abundance and as a great start to the day.
The staff's friendliness and professionalism significantly enhance guests' experiences, with many highlighting their attentive service and willingness to assist with local insights or planning. The reception team, as well as spa and breakfast hosts, are often singled out for creating a warm, inviting atmosphere.
The hotel's spa and gym facilities are a standout feature, offering a relaxing retreat with complimentary access contributing to a well-rounded wellness experience. Guests appreciate the serene rooftop pool, known for its panoramic city views, adding a special charm to their stay despite seasonal closures.
However, the hotel lacks on-site parking, necessitating reliance on nearby public parking with associated costs and minor inconvenience due to distance and accessibility.
Overall, Axel Hotel Bilbao - Adults Only provides a compelling choice for adults seeking a luxurious, clean, and modern stay in the heart of a vibrant city, perfectly blending relaxation and cultural immersion with the support of an outstanding staff.