Shangri-La Rasa Sayang, Penang
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Summary of reviewsShangri-La Rasa Sayang in Penang is a luxurious five-star hotel that offers exceptional service and facilities. The hotel's location on Batu Ferringhi beach provides a peaceful and beautiful nature escape with easy access to local restaurants and attractions. The breakfast buffet is outstanding with a wide variety of dishes and fast service, while the dinner experience is generally positive with a variety of options. The comfortable, spacious and clean rooms are praised for their luxurious decor and specific features and the staff is friendly, courteous and attentive. The spa experience is top-notch, leaving guests feeling pampered and relaxed. The massive pool area is perfect for families with kids or those seeking tranquility and the beachfront provides convenient access to water activities. Overall, Shangri-La Rasa Sayang is a top-notch luxury hotel that exceeds expectations and is highly recommended for a relaxing getaway in Penang.
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Resort with Swimming Pool
Resort with Tennis Courts
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About Shangri-La Rasa Sayang, Penang
Guest Reviews
Shangri-La Rasa Sayang in Penang is situated on the beautiful Batu Ferringhi beach, offering guests a seaside oasis away from the hustle and bustle of the city. The hotel's location is ideal with easy access to many local restaurants and attractions. While it may take some time to get to the airport or other main attractions, guests can easily explore the island by taxi or bus. The hotel's gardens and beachfront property offer a stunning natural setting for a relaxing vacation. While the nearby roads can get congested, the hotel's location provides guests with a peaceful atmosphere to enjoy comfy sea breezes under the shade of huge trees. Guests praise the hotel's classic charm and great access to the beach, making it the perfect destination for those seeking a peaceful and beautiful nature escape.
If you're looking for an outstanding breakfast during your stay in Penang, look no further than the Shangri-La Rasa Sayang. The breakfast buffet is frequently praised across reviews for its wide variety of dishes, from local foods to international cuisine with many guests showering the selection with phrases such as "amazing" and "delicious". The buffet is impressive in its extensive spread, overwhelming selection, fast service and consistently good quality of food. The egg station is also a highlight with many reviews praising the omelettes and bacon. Some guests specifically mention the Feringgi Grill and the restaurant at the Rasa Sayang branch for amazing breakfasts. And if the food options alone aren't enough to entice you, the service is consistently seen as top-notch with staff friendliness and efficiency earning high marks. Many reviews also note the breakfast's scenic setting, whether taken indoors or outside with beautiful garden and sea views. Overall, the breakfast at the Shangri-La Rasa Sayang is not to be missed during your stay.
The dinner experience at Shangri-La Rasa Sayang, Penang was generally positive according to guest reviews. The evening buffet at the Spice Market was particularly enjoyed with guests commending the variety and quality of the food and drink on offer. The International Buffet Dinner was also recommended for hotel guests. However, there were some negative reviews of the limited menu and high prices at the Ferringhi Grill with guests noting poor quality and cold food. Despite some issues, most guests were satisfied with the dining options and service provided by the hotel.
Guests at Shangri-La Rasa Sayang in Penang are praising the comfortable, spacious and clean rooms. Many guests have positively reviewed the luxurious decor and specific features such as large balconies and facilities in the Rasa Room. Despite some comments on outdated furniture, most guests still found the rooms pleasant and complete. The staff's attention to detail has also been noted in ensuring that the rooms are well-maintained and guests have been appreciative of the courteous service. The hotel provides rooms with scenic views of the surrounding greenery and waters of the bay. Overall, guests recommend this hotel for a comfortable and clean stay.
The guests of Shangri-La Rasa Sayang in Penang have positively commented on the comfortable rooms and sunbeds. However, some guests found the bed a bit too hard and the pillows too soft or flat for their liking. One guest was given two connected beds as a king bed with two blankets, which created discomfort. Despite these few comments, the majority of guests found the rooms spacious and pleasant.
Shangri-La Rasa Sayang in Penang is a hotel that lives up to the brand's typically high standards. Guests consistently comment on the hotel's cleanliness with many praising the immaculate grounds, perfect housekeeping and very clean rooms. Some guests did mention some issues with ants and insects in the rooms, but overall, the room cleaning staff were praised for their attentiveness. Even the small beach was kept very clean. While there were some comments about maintenance issues in certain areas, like clogged bathroom sinks or dirty lift and passages, the hotel as a whole was described as well-maintained. Overall, the hotel is a beautiful and clean retreat with spacious rooms and courteous staff.
When it comes to the staff, guests of the Shangri-La Rasa Sayang in Penang have nothing but positive things to say. The staff is friendly, courteous and attentive. Some guests even called them amazing! Many guests specifically mentioned the good service received from the duty manager, who showed great professionalism and care during an emergency. The personalized attention and hospitality offered by staff members were also appreciated. Even staff members in specific areas, such as the spa, received high praise. Some guests did mention instances where some staff members were not as professional or seemed overwhelmed, but these instances were the exception rather than the norm. Overall, guests appreciate the well-mannered and helpful staff at the Shangri-La Rasa Sayang.
The Shangri-La Rasa Sayang in Penang offers a beautiful spa experience that is top-notch according to guest reviews. Several guests have found the massage service to be good with one even describing the therapist as having "magical hands." The Chi Spa seems to be a highlight with guests marveling at its amazing services. In general, the spa is incredible and very nice, leaving guests feeling pampered and relaxed.
The Shangri-La Rasa Sayang in Penang boasts of a beautiful and massive pool area, perfect for families with kids or those seeking tranquility away from the hustle and bustle of everyday life. Guests loved the separate pool for adults only and the child-friendly pool complete with a water park. The lush gardens surrounding the pool area provide ample shade, making it an ideal spot for relaxation. With a choice of several clean pools, lifeguards on duty and an attentive staff, guests can enjoy worry-free swimming. The beachfront location is an added bonus, along with the resort's full facilities, complimentary options and great dining choices.
Shangri-La Rasa Sayang in Penang offers a beautiful beachfront with convenient access to water activities. Although some reviewers noted the beach may be eroded and not suitable for swimming due to jellyfish, others appreciated the clean and shaded areas for a nice beach walk. The hotel itself provides a private beach and lush gardens for guests to enjoy. Guests appreciated the proximity to the beach and the great access it provides. While some reviewers noted slight disappointments with the size of the beach or lizard sightings, it was overall a nice place to relax and enjoy the beautiful views of the ocean.
The Shangri-La Rasa Sayang in Penang is the perfect spot for families to spend quality time together. With a range of water sports and a children's water park, there are plenty of activities to keep the kids entertained. The deluxe family spacious rooms provide ample space for families to relax and enjoy their stay. However, the Rasa Wing is not suitable for families with children. Despite this, guests had the best experience with their families at the hotel. Although one guest noted that there was no special arrangement for their niece and nephew's birthday, overall, the hotel is a good choice for families. Some guests with elderly family members had no problems, while others noted difficulties with mobility. Muslim families may find a lack of privacy, but overall the hotel is a perfect spot for families with a large pool to keep everyone cool.
Shangri-La Rasa Sayang in Penang is a top-notch five-star hotel that exceeds expectations. Guests have praised the hotel as one of the best they have stayed in through decades of travel and lauded the exceptional service and facilities. Some guests mentioned that the coffee at breakfast could use improvement, but that was the only minor criticism in an otherwise fabulous stay. The hotel is set in a tropical paradise and offers a tranquil retreat for guests. Overall, it is an amazing and perfect place for a relaxing getaway in Penang.
The Shangri-La Rasa Sayang, Penang is a luxurious hotel that lives up to the high standards of the Shangri-La chain. The tropical gardens surrounding the hotel are beautiful, making for a lovely setting. Guests had a very comfortable stay and described the hotel as classy. Although there were a few negative comments about the coffee at breakfast, overall guests had an amazing experience and would highly recommend this luxury hotel.
Yes, Shangri-La Rasa Sayang, Penang has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Shangri-La Rasa Sayang, Penang.
No, Shangri-La Rasa Sayang, Penang doesn't allow dogs.
Yes, parking facilities are available at Shangri-La Rasa Sayang, Penang.
Yes, Shangri-La Rasa Sayang, Penang has a gym.
