OYO 90334 Mawlaya Hotel
Bayan Lepas
5.36937500,
100.31064600
,
60172674254, 2488 Jalan Sultan Azlan Shah Kampung Gelugor, Pulau Pinang, Malaysia, Bayan Lepas
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Summary of reviewsOYO 90334 Mawlaya Hotel enjoys a very strategic location, making it a convenient hub for travelers, particularly due to its proximity to the Gelugor Mosque, USM, nearby shops, food stalls and convenient stores. Guests appreciate the easy car parking, especially at night and the overall hassle-free nature of traveling around the area.
While the hotel has certain advantages, guests have raised several concerns, particularly regarding breakfast, which is mandatory and has been criticized for its high cost and subpar quality. This aspect appears to detract from the overall value of the stay for some visitors.
The condition of the rooms was another area of concern. Although the rooms are clean enough, some guests found discrepancies between the advertised spaciousness and the actual experience, often finding them quite small and lacking essential amenities such as televisions. Additionally, issues such as long hair in bedsheets, unpleasant odors and noise due to poor sound insulation were mentioned.
Cleanliness standards at the hotel received mixed reviews. While many guests found the hotel generally clean and comfortable, others encountered issues like dirty rooms, smelly bedding, stains, cockroach sightings and dusty air conditioning units.
Staff service also garnered mixed feedback. Though issues of unprofessionalism and poor handling of double bookings were noted, many guests appreciated the friendliness and helpfulness of the staff, particularly the night shift and individuals like Maklang, who received specific praise for their superb service.
In terms of bedding, numerous guests reported dissatisfaction due to dirty bedsheets, stained and smelly pillows and uncomfortable mattresses. Issues such as concave bed surfaces and the presence of ants were also highlighted, indicating a need for improved cleanliness and maintenance in this area.
Overall, while OYO 90334 Mawlaya Hotel benefits from a strategic location and friendly staff, it faces significant challenges in areas such as breakfast quality, room conditions, cleanliness and bedding upkeep that need addressing to enhance the guest experience.
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While the hotel has certain advantages, guests have raised several concerns, particularly regarding breakfast, which is mandatory and has been criticized for its high cost and subpar quality. This aspect appears to detract from the overall value of the stay for some visitors.
The condition of the rooms was another area of concern. Although the rooms are clean enough, some guests found discrepancies between the advertised spaciousness and the actual experience, often finding them quite small and lacking essential amenities such as televisions. Additionally, issues such as long hair in bedsheets, unpleasant odors and noise due to poor sound insulation were mentioned.
Cleanliness standards at the hotel received mixed reviews. While many guests found the hotel generally clean and comfortable, others encountered issues like dirty rooms, smelly bedding, stains, cockroach sightings and dusty air conditioning units.
Staff service also garnered mixed feedback. Though issues of unprofessionalism and poor handling of double bookings were noted, many guests appreciated the friendliness and helpfulness of the staff, particularly the night shift and individuals like Maklang, who received specific praise for their superb service.
In terms of bedding, numerous guests reported dissatisfaction due to dirty bedsheets, stained and smelly pillows and uncomfortable mattresses. Issues such as concave bed surfaces and the presence of ants were also highlighted, indicating a need for improved cleanliness and maintenance in this area.
Overall, while OYO 90334 Mawlaya Hotel benefits from a strategic location and friendly staff, it faces significant challenges in areas such as breakfast quality, room conditions, cleanliness and bedding upkeep that need addressing to enhance the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
Guest Reviews
The OYO 90334 Mawlaya Hotel boasts a very strategic location, making it a convenient hub for travelers. It's easily found and positioned near the Gelugor Mosque, just a minute away. The hotel is in close proximity to USM, making it ideal for students and visitors to the university. Guests appreciate the convenience of nearby shops, food stalls and laundromats. With easy car parking, especially at night and nearby convenience stores, it offers a hassle-free stay. The hotel’s positioning allows for smooth travel around the area, underscoring its very good location for diverse needs.
At the OYO 90334 Mawlaya Hotel, breakfast seems to be a point of contention among guests. Many have expressed dissatisfaction with the compulsory nature of the meal, indicating that guests are required to pay an additional fee for breakfast. The cost is reported to be RM35 or a set fee of RM15, which some customers find excessive, particularly given the quality of the breakfast. Some reviews explicitly describe the breakfast as bad, suggesting that the expense might not be justified. While the hotel may offer a place to sleep, guests have noted that the mandatory breakfast charge has impacted the overall value of their stay.
Visitors to the OYO 90334 Mawlaya Hotel have often pointed out that the rooms are quite small and lack the spaciousness depicted in promotional photos. Guests frequently mentioned that the rooms are clean enough, but cleanliness could still be significantly improved, as some found long hair in the bedsheets and a few observed unpleasant animal-like odors. Accommodations lack sound insulation, leading to potential noise issues.
A consistent observation was the overall discrepancy between the advertised condition of the rooms and the actual experience, leaving some guests disappointed. Amenities were also limited as many rooms did not have a television and there was minimal space even for basic activities.
While the air conditioning was noted as a positive feature, the overall condition, maintenance and security of the rooms received criticism, highlighting that improvements are needed to reflect what is advertised online.
Many guests at OYO 90334 Mawlaya Hotel have expressed dissatisfaction with the condition of the beds. Common issues include dirty bedsheets and stained pillows and blankets, often described as smelly and unclean. Some reviews highlight that the bed and mattress weren't comfortable, citing problems like concave bed surfaces and the presence of ants. These recurring problems suggest that the hotel may need to improve its cleanliness and upkeep of bedding and mattresses.
The guest reviews for OYO 90334 Mawlaya Hotel present a mixed picture regarding its cleanliness. Many guests appreciated that the hotel was clean and noted the comfort of the rooms. They highlighted the cleanliness of some rooms and the overall strategic location as positive aspects. However, there are several concerns mentioned frequently. Guests reported issues such as dirty rooms with stains on the walls, smelly bedding and even sightings of cockroaches. Complaints about unclean floors and thick dust on the air conditioning units were also common. In sum, while some guests found the hotel clean and comfortable, others faced significant cleanliness issues that affected their stay.
The reviews for OYO 90334 Mawlaya Hotel present a mixed picture when it comes to the quality of staff service. While there are mentions of issues such as unprofessionalism and rudeness at the reception and poor handling of double bookings, there are also numerous positive remarks. Guests have highlighted the night shift staff as being very friendly and helpful. Specific praise is given to employees like Maklang for their superb service and cooperative nature. Overall, many guests appreciate the friendly and welcoming demeanor of the staff at this hotel. Despite some noted concerns, the general sentiment appears to acknowledge the staff's efforts to provide good customer service.
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Location
Breakfast
Rooms
A consistent observation was the overall discrepancy between the advertised condition of the rooms and the actual experience, leaving some guests disappointed. Amenities were also limited as many rooms did not have a television and there was minimal space even for basic activities.
While the air conditioning was noted as a positive feature, the overall condition, maintenance and security of the rooms received criticism, highlighting that improvements are needed to reflect what is advertised online.
Beds
Cleanliness
Staff
No, OYO 90334 Mawlaya Hotel doesn't have any pool.
No, a spa isn't available at OYO 90334 Mawlaya Hotel.
No, OYO 90334 Mawlaya Hotel doesn't allow dogs.
No, parking facilities aren't available at OYO 90334 Mawlaya Hotel.
No, OYO 90334 Mawlaya Hotel doesn't have a gym.
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