Raia Inn Penang

Bayan Lepas 5.30023200, 100.26123000 , Lot 5789 & 5790, Jalan Dato' Ismail Hashim (Show on Map)
8.4
Very Good


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Summary of reviewsRaia Inn Penang is highly regarded for its strategic location, providing easy access to the Penang International Airport, making it an ideal stop for travelers with early flights or late arrivals. Guests appreciate the peaceful surroundings and the inn's proximity to eateries, shops, and significant attractions in Bayan Lepas. The large, comfortable rooms are consistently praised, with modern amenities and options tailored for families, contributing to a delightful stay.

The breakfast at Raia Inn Penang receives favorable reviews for its flavorful, generous portions and strong value for money. The friendly staff and pleasant dining atmosphere add to the positive experience, although some guests note occasional issues with menu consistency and food temperature.

Cleanliness is generally commended, with guests highlighting the clean and spacious rooms. However, occasional lapses in thoroughness, such as dust and stains, are mentioned. The staff at Raia Inn Penang earn high praise for their friendliness, attentiveness, and professionalism, significantly enhancing the guest experience.

The inn offers dependable WiFi, especially in public areas, although connectivity can sometimes be limited in individual rooms. Parking is another strong point, with ample, safe, and free options available, despite some minor issues with distance and darkness at night.

Raia Inn Penang is recognized as family-friendly, offering spacious accommodations and a welcoming environment for those traveling with children. Guests consistently find comfort in the sleeping arrangements, despite occasional concerns about mattress quality. Overall, the inn provides a comfortable, convenient, and welcoming experience, making it an attractive option for travelers in Penang.
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Hotel with Parking
As a hotel, it likely offers parking facilities, catering to guests who travel by car.

Cheap Hotel
Known for being a cheap hotel option in the area, Raia Inn Penang receives good ratings from guests. It offers comfortable stays at an affordable price, providing solid value for money.

Accessible Hotel
Raia Inn Penang offers wheelchair access. The hotel provides free internet access in public areas and has a 24-hour front desk.

3-Star Hotel
The hotel offers clean and good-sized rooms. It provides essential amenities such as a minibar, desk, and free WiFi. The hotel also features an on-site restaurant serving international cuisine.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Room Types
Superior Twin Room The rooms are fully air conditioned and well equipped with 2 single beds, a satellite TV, a writing desk and freshly laundered beddings. They have an en suite bathroom.

Superior Queen Room The rooms are fully air conditioned and well equipped with a queen-sized bed, a satellite TV, a writing desk and freshly laundered beddings. They have an en suite bathroom.

Deluxe Family Room The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The family room offers a tea and coffee maker, a wardrobe, a sofa, parquet floors, as well as a TV with streaming services. The unit has 2 beds.

Studio The suite offers a tea and coffee maker. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Raia Inn Penang enjoys a strategic location, making it an ideal choice for travelers seeking proximity to the Penang International Airport. Conveniently situated just a short drive away, the inn offers easy access for those with early flights or late arrivals. The hotel is not only appreciated for its closeness to the airport but also for its tranquil surroundings, providing a peaceful escape from the hustle and bustle of busy roads.

Guests commend the spacious rooms and the friendly, helpful staff, contributing to a pleasant stay. The location boasts easy parking and is strategically positioned near a variety of eateries, shops, and other amenities within walking distance, enhancing the overall convenience for guests. While the area is slightly removed from large shopping malls, its nearness to significant attractions in Bayan Lepas makes it a central hub for both leisure and culinary exploration.

Breakfast
Raia Inn Penang offers a breakfast experience that generally receives favorable feedback from its guests. Many find the breakfast to be good, with flavorful food that often meets or even surpasses expectations. The variety and quality of the dishes are highlighted by some guests, with comments appreciating the delicious offerings and ample portions. For those seeking value for money, the breakfast is considered a strong point, as it provides satisfying meals at a reasonable price.

Guests commend the friendly staff and efficient service, contributing to a pleasant dining atmosphere. However, opinions are mixed regarding the consistency of the menu, with a few noting repetitive options during extended stays. Some guests express dissatisfaction with certain aspects, such as the temperature of the food and the lack of freshness due to items being left out overnight. Despite these occasional shortcomings, the breakfast at Raia Inn Penang generally impresses with its tasty dishes and generous servings, making it a recommendable choice for travelers seeking a hearty start to their day.

Rooms
Raia Inn Penang offers comfortably spacious rooms that consistently earn praise from guests. Many reviews highlight the large and airy feel of the accommodations, underscoring a sense of comfort and cleanliness that leaves a positive impression. The rooms are described as neatly maintained, equipped with modern amenities, and some even include convenient features like Netflix access and disabled facilities. Guests frequently commend the staff for their accommodating service, enhancing the overall experience.

Though there is mention of the furniture being relatively old, guests frequently appreciate the attentiveness of the staff, who are quick to fulfill special requests, such as changes to bed configurations. The rooms cater to families well, with options like sofabeds eliminating the need for extra beds. Overall, the spaciousness and comfort of Raia Inn's rooms contribute significantly to a delightful stay, making it an ideal choice for travelers seeking convenience and ease in Penang.

Beds
Raia Inn Penang offers guests a mixed experience when it comes to their sleeping arrangements. Many guests have praised the beds for being very comfortable, ensuring a restful night's sleep. The pillows, too, seem to contribute to this comfort, making the overall bedding experience quite favorable for numerous visitors. However, some guests have found the mattresses to be lacking, describing them as either too hard or noticeably uncomfortable due to springs. Issues like soggy mattresses and old-age beds have also been pointed out, though these seem to be less frequent mentions. Despite these few drawbacks, the general consensus highlights the comfort of the beds as a highlight of staying at Raia Inn Penang, with many guests appreciating the effort in tidying up the rooms well and providing spacious accommodations.

Cleanliness
Raia Inn Penang offers a mixed bag of experiences when it comes to cleanliness. On the positive side, many guests have praised the hotel for its clean and spacious rooms, with some highlighting the spotlessly clean and fragrant environment. The atmosphere is generally described as cozy and fresh, with some guests giving a thumbs up for the overall room cleanliness. Furthermore, the hotel’s location is valued for its convenience, especially for airport travelers, and it offers good value for money with friendly and helpful staff.

However, there are areas where the hotel falls short. Some guests have encountered issues such as dust, stains in bathrooms, and ant infestations. Certain reviews mention that the cleaning could be more thorough, pointing out issues like unclean bathrooms with leftover hair and stains, and bedsheets with marks. Additionally, a persistent problem with the hot water supply has been noted, which remains unresolved over some time. The hotel offers a reasonable price point with essential amenities, but maintaining a high standard for cleanliness seems inconsistent across different visits.

Staff
Raia Inn Penang sets a high standard with its exceptional staff, earning widespread praise for their friendliness and helpfulness. Guests consistently highlight the welcoming and accommodating nature of the team, which extends from the general manager to the front desk and restaurant staff. The staff's professionalism and attentive service make guests feel valued, and their polite demeanor stands out, even in situations that might otherwise be challenging. While proficiency in English could be improved in some areas, it doesn't detract from the positive impression guests have of the staff. This dedication to customer service ensures a comfortable and pleasant experience for visitors, making them feel at home throughout their stay.

Wi-Fi
At Raia Inn Penang, the experience with WiFi is generally positive, with guests noting that WiFi works well and is good in certain areas. However, the connectivity might present challenges; some guests mention difficulties connecting to the WiFi from the rooms and limited accessibility beyond one device. While the WiFi is reliable in public areas like the lobby and corridors, guests may find it less convenient in individual rooms or when attempting to connect multiple devices simultaneously.

Parking
Raia Inn Penang offers guests a notably convenient parking experience, characterized by its ample and spacious parking options. Visitors appreciate the abundance of parking spaces available, making for easy maneuvering and parking upon arrival. The parking area is safe and secured, providing peace of mind for those with personal vehicles, including big bikes. Additionally, the provision of free parking is a plus, contributing to the overall convenience of the stay.

While the parking location is somewhat removed from the lobby and lacks shelter, guests generally find it satisfactory, attributing minimal importance to the distance and slight darkness at night. However, there is a mention of parking charges, where even though it is suggested that fees are not applicable after 5 p.m., some guests experienced charges during evening hours, highlighting a possible area for improvement.

Overall, the plentiful and easily accessible parking facilities at Raia Inn Penang contribute significantly to a hassle-free experience for guests arriving by car.

Family
Raia Inn Penang offers a welcoming environment that's ideal for families, particularly those traveling with children. The hotel is recognized for being family-friendly, providing spacious and comfortable rooms perfect for families of four, and is conveniently located near Penang Airport. Guests consistently highlight the child-friendly nature of the hotel, making it suitable for both leisure vacations and business trips. The accommodations are praised for their affordability without compromising on comfort, providing a clean and pleasant setting that encourages repeat visits. The well-mannered staff further enhances the family-oriented atmosphere, ensuring that families feel cared for during their stay. Guests find this hotel to be a great transit option, appealing to those looking to relax and recharge with their loved ones.


No, Raia Inn Penang doesn't have any pool.

No, a spa isn't available at Raia Inn Penang.

No, Raia Inn Penang doesn't allow dogs.

Yes, parking facilities are available at Raia Inn Penang.

No, Raia Inn Penang doesn't have a gym.

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