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Summary of reviewsBeckenham Park Hotel is highly praised for its excellent location, strategically situated near Beckenham Junction Station, making it an ideal base for travelers visiting London or exploring the local area. The tranquil, leafy neighborhood provides a peaceful retreat while still being close to Beckenham's vibrant high street with its array of shops, cafes and restaurants. The hotel's accessibility through public transport and its available private parking enhance the convenience for both leisure and business travelers.
The continental breakfast at the hotel generally receives positive feedback with guests appreciating the generous variety of cereals, pastries, cheeses, cold cuts, fruits and boiled eggs, alongside quality coffee. While some express disappointment over the lack of a traditional cooked breakfast, the overall sentiment is that the breakfast offerings are adequate and good value for money, complemented by the helpfulness of the breakfast staff.
Guests frequently commend the rooms for their cleanliness, tidiness and modern decor. The accommodations are described as comfortable and well-equipped with many rooms offering lovely garden views. The showers, the modern amenities and the commitment to daily linen refreshes further contribute to a pleasant stay. Some minor criticisms include size constraints in certain rooms and a lack of safety handles in the bathrooms, helping rooms remain functional and restful for most guests.
The hotel excels in cleanliness, consistently meeting and often surpassing guest expectations for hygiene and tidiness. This commitment to cleanliness extends to both rooms and communal areas, creating a welcoming and sanitary atmosphere throughout the property.
Staff at the hotel stand out for their exceptional friendliness and professionalism. The welcoming, helpful nature of both the reception and housekeeping teams is frequently highlighted, contributing to a smooth check-in process and an overall inviting environment. While there are occasional mentions of limited staff visibility, the general sentiment is overwhelmingly positive with staff often going above and beyond to assist guests.
The wifi at Beckenham Park Hotel is noted for its free and fast connection, especially effective on higher floors, although some guests do report inconsistencies and the need to ask for the password. Despite occasional connectivity issues, the wifi service is generally satisfactory.
Parking options are highly satisfactory with ample free on-site and off-street parking noted as a significant convenience for guests. The secure and spacious parking facilities are appreciated, particularly given the hotel's proximity to the town center.
Families find the hotel to be well-located and reasonably family-friendly, though there are mixed reviews about the space and comfort of family rooms, which some find cramped and occasionally too hot. Guests suggest improvements could be made to the practicality of accommodations.
The beds receive mixed reviews with many guests finding them clean, comfortable and conducive to a restful night's sleep, while others mention issues like beds being too soft, hard, noisy or occasionally plagued by quality concerns.
Finally, opinions are divided regarding the hotel's four-star rating. While some guests find it offers good value for money and a well-kept environment, others feel it lacks the amenities expected of a four-star property, such as a bar, reception desk, hot breakfast and a lift. However, for budget-conscious travelers, it remains an acceptable option.
Overall, Beckenham Park Hotel is celebrated for its fantastic location, cleanliness, helpful staff and adequate amenities, making it a reliable choice particularly for those who prioritize accessible, clean and functional accommodation. Show more
Read review summaries for all categories
Categories
Historic Hotel
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Room Types
Double RoomFree Wi-Fi, an en suite bathroom and a TV are featured in this room. Tea/coffee making facilities are also provided.
Twin RoomFree Wi-Fi, an en suite bathroom and a TV are featured in this room. Tea/coffee making facilities are also provided.
Single RoomFree Wi-Fi, an en suite bathroom and a TV are featured in this room. Tea/coffee making facilities are also provided.
Family RoomFree Wi-Fi, an en suite bathroom and a TV are featured in this room. Tea/coffee making facilities are also provided.
Guest Reviews
7.8
Good
Location
The Beckenham Park Hotel boasts an excellent location, praised for its close proximity to Beckenham Junction Station, making it an ideal base for travelers heading to London or exploring the local area. Guests frequently highlight the convenience of being just a short walk from the train station, which offers quick and direct journeys into central London, including Victoria Station. The hotel is situated in a quiet, leafy residential neighborhood, providing a peaceful retreat while still being close to the lively high street of Beckenham filled with shops, cafes and restaurants.
Additionally, the area's accessibility is a significant advantage with easy access to public transport, including trains, trams and buses. This makes it perfect for those visiting friends and family in South London or attending events at Beckenham Place. The hotel's private parking is also noted as a plus for those driving into the city. Overall, Beckenham Park Hotel is well-regarded for its strategic and convenient location, making it a suitable choice for both leisure and business travelers.
Breakfast
Nestled within the charming surroundings of Beckenham Park, the hotel receives mixed reviews about its breakfast offerings. The general consensus highlights a well-regarded continental breakfast. Guests consistently appreciate the variety of options, including cereals, pastries, cheeses, cold cuts, fruits and boiled eggs. The breakfast is often described as generous, plentiful and fresh with a number of guests particularly enjoying the good quality coffee served.
However, some guests note the absence of a traditional cooked breakfast, which leaves a few feeling a bit let down. Despite the simplicity and basic nature of the continental breakfast, many find it to be adequate and good value for money. The helpfulness of the staff serving breakfast is frequently mentioned as a positive aspect. Overall, while there are a few critiques about the limited options and occasional staleness of pastries, the continental breakfast at Beckenham Park Hotel generally meets guests' expectations and is a pleasant start to the day.
Rooms
At Beckenham Park Hotel, the rooms have garnered much praise for their cleanliness, tidiness and modern decor. Guests consistently highlight that the rooms are immaculate, comfortable and equipped with everything needed for a pleasant stay. The decor is described as nice and contemporary, adding to the overall comfort. Many rooms are spacious, suitable even for three adults and feature comfortable beds.
Quiet and relaxation are notable aspects with several rooms offering lovely garden views that guests find relaxing. The showers are also a popular feature, frequently noted as being good or excellent. Daily linen refreshes maintain a fresh feel in the rooms, signaling the hotel's commitment to cleanliness.
Although some rooms are noted to be small or dark, the general sentiment is that they are cozy and well-maintained. Functional and adequate for their purpose, the rooms provide a comfortable space for rest. Modern amenities, including a newly appreciated coffee machine, add to the convenience of the stay.
On the downside, some reviews mention issues such as a lack of space for cases, the need for safety handles in the bathrooms and occasional noise from other guests. Additionally, certain rooms can get very hot and there is no lift for those located on upper floors. Some specific rooms, particularly family-oriented ones, might be less ideal due to limited space or less comfortable sofa beds.
Overall, Beckenham Park Hotel offers a clean, comfortable and well-equipped stay with modern decor and convenient amenities, making it an appealing choice for travelers seeking functional and enjoyable accommodation.
Beds
Beckenham Park Hotel presents a mixed bag when it comes to guest experiences with their beds. Many reviews highlight the beds as clean, comfortable and cozy with adjectives such as "comfy," "pleasant," and "excellent" often used. Guests frequently mention a "comfortable bed" and "clean bedding," with numerous stays described as "comfortable" and "cozy." Specific praises include "large comfortable beds" and "beds in great condition," making it clear that many guests found the sleeping arrangements satisfactory and conducive to a good night's rest.
However, some reviews point out several drawbacks. Complaints include beds being too soft, too hard or noisy with adjectives like "creaky," "lumpy," and "uncomfortable" appearing multiple times. Other criticisms mention pillows being too soft or low-quality, which detracted from the overall comfort. Occasional reports of bed bugs and stale smelling bedding stand out as red flags.
For travelers considering Beckenham Park Hotel, the varying feedback suggests that while many guests enjoy a pleasant and comfortable stay, some may encounter issues with bed quality and comfort.
Cleanliness
Beckenham Park Hotel has garnered consistent praise for its impeccable cleanliness with many guests attesting to the overall spotless condition of the hotel. Rooms and bathrooms are frequently described as very clean, tidy and comfortable, ensuring a pleasant stay for all visitors. The bathroom facilities stand out for their spotlessness, contributing to the high level of hygiene maintained throughout the premises.
Guests found the surroundings and the hotel itself to be clean and welcoming. The hotel's modern and well-presented rooms live up to the standards of cleanliness, meeting and often exceeding travelers' expectations. The frequent references to clean and fresh environments highlight a commitment to maintaining a sanitary and appealing atmosphere.
Minor issues related to the shower pressure and drainage were noted but did not overshadow the overall positive feedback on cleanliness. The hotel's efforts to address cleanliness requests promptly add to the satisfaction of guests.
In summary, Beckenham Park Hotel is highly regarded for its cleanliness, making it a reliable choice for those valuing hygiene and comfort in their accommodation.
Staff
Beckenham Park Hotel impresses with its exceptionally friendly and helpful staff, consistently praised for their attentiveness and professionalism. From the moment of arrival, guests are greeted with warmth, making the check-in process smooth and effortless. The reception staff stands out for their friendliness, often mentioned multiple times for their welcoming demeanor and readiness to assist. Housekeeping staff are also noted for being friendly and ensuring the property remains clean and comfortable.
Guests appreciate the respectful and courteous approach of the team with mentions of them going out of their way to provide necessary information and assistance. The hotel staff's efficiency is often highlighted, as well as their ability to offer prompt services and support. Instances of staff going above and beyond were common, such as contacting guests who had left items behind or arranging early check-ins.
Moreover, the staff's accommodating nature is evident with many guests noting how nothing seemed too much trouble for the team. The property itself is kept in excellent condition, thanks to the diligent housekeeping crew who contribute to the overall pleasant atmosphere by ensuring a clean and tidy environment.
While the service is generally applauded for its high quality, there are occasional mentions of functional but limited staff availability. Some reviews note that, at times, staff visibility and presence could be improved. Despite these rare occurrences, the prevailing sentiment is of a dedicated, helpful and extraordinarily friendly team, making Beckenham Park Hotel a warm and inviting place to stay.
Wi-Fi
The wifi experience at Beckenham Park Hotel is mixed with some positive aspects worth noting. Guests have praised the hotel for offering free and fast WiFi, describing it as a good connection and great in certain areas. Availability and reliability, however, appear inconsistent with stronger signals reported on higher floors. There are occasional issues, such as needing to ask for the wifi password and a lack of comprehensive information provided in rooms. Despite some inconsistencies and occasional connectivity issues, the hotel's wifi service generally receives favorable remarks from guests who experienced smooth and uninterrupted access.
Parking
Beckenham Park Hotel offers an impressive array of parking options that guests have found highly satisfactory. There is free parking available on-site, which adds great value and convenience for travelers. Guests appreciate the ample parking space and the availability of both onsite and off-street parking, ensuring flexibility and ease. The parking location is noted for its convenience, safely accommodating vehicles with good off-road options as well. Despite the occasional mention of limited parking slots and tight spaces, many visitors have commented on the overall adequacy and ease of finding a spot. The hotel's proximity to the town center, coupled with the security of private parking, makes it a reliable choice for those traveling by car.
Family
Beckenham Park Hotel has garnered a mixed reputation when it comes to its suitability for families. On the bright side, the hotel boasts a great location, making it an ideal spot for those looking to visit London or spend time with nearby family members. The area surrounding the hotel is pleasant, featuring charming pubs that can offer a nice escape for family members.
The hotel has made efforts to position itself as family-friendly, which is reflected in its suitable and good family setups. However, despite being labeled as family-friendly, the accommodations themselves have some shortcomings when it comes to space. The family rooms often come across as too small for comfort and can feel cramped, especially with luggage and a family of three.
Some of the logistical issues reported by guests include the rooms getting too hot and the family rooms being on the louder side, which could disrupt sleep. Additionally, the practicality of the setup could be improved, as some guests found the sofa beds uncomfortable and had difficulty obtaining bedding from high cupboards without staff assistance.
In summary, while Beckenham Park Hotel offers a good family-friendly setup in a prime location, it falls short in the comfort and spaciousness of its family rooms. Potential guests may want to weigh these factors when considering a stay.
4 Star
Beckenham Park Hotel offers mixed experiences for guests, often being described as falling short of its claimed four-star status. Opinions on its value for money are fairly positive with some reviewers appreciating it as a great hotel for what they paid. However, many feel that it does not live up to the four-star standard; it is commonly compared to a two-star hotel due to its lack of amenities such as a bar, reception desk and hot breakfast. The absence of a lift and assistance with luggage also add to the sentiment that it falls below expectations. Despite its drawbacks, some guests find it quite acceptable, observing that the hotel is very well kept, though others feel the property appears old and worn out. Overall, it is seen as a fair option for budget-conscious travelers, but it does not consistently meet higher expectations.
No, Beckenham Park Hotel doesn't have any pool.
No, a spa isn't available at Beckenham Park Hotel.
No, Beckenham Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Beckenham Park Hotel.