Radisson Blu Hotel, London Canary Wharf East
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Summary of reviewsThe Radisson Blu New Providence Wharf Hotel in London, positioned with picturesque views of the Thames and close to the O2 Arena, offers a serene environment that, despite feeling removed from central London, provides easy access via DLR and tube stations. Its proximity to Canary Wharf and popular venues makes it ideal for leisure and family stays, augmented by clean, modern rooms and helpful staff.
The breakfast at the hotel is highly praised for its wide selection, quality and accommodating dietary requirements, often enhanced by scenic views of the River Thames and the O2 Arena. Minor drawbacks include occasional service issues and perceived high costs, but overall, the breakfast experience remains well-regarded.
Dinner at the hotel's Scoff & Banter restaurant is noted for delicious, reasonably priced meals with standout dishes like steak and fish and chips. Despite some service inconsistencies, the high-quality food and pleasant ambiance make it a dining highlight.
Rooms are consistently commended for their spaciousness, cleanliness, stylish decor and views of the Thames and O2. Many guests appreciate the modern amenities, comfortable beds and excellent room service, often noting complimentary upgrades for special occasions.
Cleanliness throughout the hotel is exceptional with immaculate rooms and facilities. The hotel maintains a fresh, inviting atmosphere, contributing significantly to guest satisfaction.
The staff's exceptional friendliness, helpfulness and professionalism are frequently highlighted with special accolades for individual team members. The welcoming atmosphere and attentive service enhance the overall guest experience.
WiFi at the hotel is generally reliable and fast with free access and good connection quality, enhancing the digital experience with features like Chromecast.
The spa facilities receive high praise for their relaxing environment, modern amenities and excellent service, providing a luxurious and enjoyable experience. The gym also receives positive feedback for its modern equipment, cleanliness and spaciousness, contributing to a comprehensive fitness experience.
Parking facilities evoke mixed reactions; while valet service and availability are appreciated, the high cost and limited spaces are frequent criticisms. The EV charging service is a positive feature, although some guests report inconsistencies.
In summary, the Radisson Blu New Providence Wharf Hotel in London is highly recommended for its tranquil yet accessible location, excellent breakfast, outstanding rooms, exceptional staff and commendable amenities, making it an excellent choice for visitors seeking a high level of comfort and service.
Categories
The breakfast at the hotel is highly praised for its wide selection, quality and accommodating dietary requirements, often enhanced by scenic views of the River Thames and the O2 Arena. Minor drawbacks include occasional service issues and perceived high costs, but overall, the breakfast experience remains well-regarded.
Dinner at the hotel's Scoff & Banter restaurant is noted for delicious, reasonably priced meals with standout dishes like steak and fish and chips. Despite some service inconsistencies, the high-quality food and pleasant ambiance make it a dining highlight.
Rooms are consistently commended for their spaciousness, cleanliness, stylish decor and views of the Thames and O2. Many guests appreciate the modern amenities, comfortable beds and excellent room service, often noting complimentary upgrades for special occasions.
Cleanliness throughout the hotel is exceptional with immaculate rooms and facilities. The hotel maintains a fresh, inviting atmosphere, contributing significantly to guest satisfaction.
The staff's exceptional friendliness, helpfulness and professionalism are frequently highlighted with special accolades for individual team members. The welcoming atmosphere and attentive service enhance the overall guest experience.
WiFi at the hotel is generally reliable and fast with free access and good connection quality, enhancing the digital experience with features like Chromecast.
The spa facilities receive high praise for their relaxing environment, modern amenities and excellent service, providing a luxurious and enjoyable experience. The gym also receives positive feedback for its modern equipment, cleanliness and spaciousness, contributing to a comprehensive fitness experience.
Parking facilities evoke mixed reactions; while valet service and availability are appreciated, the high cost and limited spaces are frequent criticisms. The EV charging service is a positive feature, although some guests report inconsistencies.
In summary, the Radisson Blu New Providence Wharf Hotel in London is highly recommended for its tranquil yet accessible location, excellent breakfast, outstanding rooms, exceptional staff and commendable amenities, making it an excellent choice for visitors seeking a high level of comfort and service.
Hotel with Spa
East River Spa features Stone Oven Sauna, Crystal Steam Room, 6 Experience Shower Sensations and a Panoramic Relaxation Room.
Spa facilities:
Sauna(s)
Steam room(s) / Hammam(s)
Fitness area
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Maternity massage
Deep tissue massage
Hot stone massage
Swedish massage
Body scrub
Body wrap
Aromatherapy
Manicure
Pedicure
Waxing
Answers last updated according to the official website.
Business Hotel
Set right next to the east side of the River Thames, this 4-star hotel offers seven meeting and event rooms, all equipped with the latest technological equipment and offering wonderful views over the riverside. Free high speed Wi-Fi is available throughout the hotel, while multilingual staff and catering services are also available upon request.
Hotel with EV Charging Stations
This Radisson Blu Hotel offers electric vehicle charging as part of its amenities, providing convenient and accessible charging points.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Radisson Blu New Providence Wharf Hotel in London enjoys a fantastic location for those attending events at the O2 Arena. Positioned with picturesque views overlooking the Thames, it offers a serene environment away from the bustle, yet remains conveniently close to Canary Wharf and its various transport links, including the DLR and tube stations.
While the hotel is near the O2 Arena, it's important to note that the journey requires navigating across the river, which may involve a combination of walking and public transport or a quick taxi ride. Guests frequently mention the charm of the location, citing the proximity to the river and its peaceful, quiet surroundings as highlights. The hotel's setting proves ideal for both leisure stays and family gatherings, further augmented by its clean, modern rooms and helpful staff.
However, some reviewers point out that the hotel feels a bit removed from central London and requires a bit of walking to reach the nearest tube stations. Construction work in the area and the absence of nearby facilities such as shops and restaurants might be a drawback for some visitors. Despite these minor inconveniences, the hotel stands out for its stunning views, proximity to popular venues like the O2 and ExCeL London and its appealing combination of calmness and accessibility.
Overall, the Radisson Blu New Providence Wharf Hotel is highly recommended for its tranquil yet accessible location, making it an excellent choice for those planning to visit the O2 Arena or explore the Canary Wharf area.
The Radisson Blu New Providence Wharf Hotel in London garners generally favorable reviews for its breakfast offerings. Guests frequently praise the breakfast as "amazing," "delicious," and "substantial," highlighting the wide selection of foods available. Many appreciate the view while dining with the River Thames and the O2 in the background enhancing the experience. The buffet often receives specific mentions for its high quality and variety, accommodating various dietary requirements like plant-based milk and gluten-free options upon request.
While the majority of guests find the breakfast to be of great value and high standard, there are some occasional criticisms. Issues such as items running out quickly, long queues for specific stations and slightly sluggish service have been noted. Some guests pointed out the high cost of breakfast and the limited variety served daily as areas for improvement. Despite these minor drawbacks, staff hospitality at breakfast generally receives positive feedback for being friendly, helpful and attentive.
Special touches, like complimentary breakfast for marathon runners and birthday treats, add to the overall positive impression. Overall, the breakfast experience at Radisson Blu New Providence Wharf Hotel is well-regarded, combining a broad variety of choices with scenic views and generally good service.
The Radisson Blu New Providence Wharf Hotel in London has garnered generally positive reviews regarding its dining options, particularly the dinner experience. Guests frequently praised the "delicious" and "amazing" food with many highlighting the quality of the meals in the hotel's Scoff & Banter restaurant. Dishes like the steak and fish and chips received special mentions for their excellence. Diners appreciated the restaurant's great value and the reasonably priced menu, although some noted that the selection was somewhat limited and could benefit from more options, especially for vegetarians.
Despite the frequent compliments, a few guests mentioned that the service could be inconsistent with some experiencing slower service times both in the restaurant and room service. However, the superb food often compensated for these shortcomings. Many guests highly recommended experiencing an evening meal at the hotel, describing it as a dining highlight with top-quality dishes prepared by the talented chefs.
The restaurant itself was also pleasant, offering a nice bar and lovely decor with some diners enjoying a view of the O2. The overall ambiance contributed to a memorable dining experience, making it a favorable choice for those staying at the hotel.
Rooms at the Radisson Blu New Providence Wharf Hotel in London are consistently praised for their spaciousness and cleanliness. Guests frequently mention the stylish and modern decor, noting that some rooms offer beautiful views of the Thames and the O2 Arena. Many guests received complimentary upgrades, enhancing their overall stay with more luxurious amenities. The bathrooms, often noted for being large and immaculately clean, feature both showers and baths with some offering rain showers.
The comfort of the rooms is a standout feature with numerous mentions of the exceptionally large and comfy beds. The rooms are well-equipped with useful accessories such as bathrobes, slippers and high-quality toiletries. Guests appreciate the modern amenities, including coffee-making facilities, mini refrigerators and ample storage for personal belongings.
The hotel provides excellent room service and many reviews highlight the efficiency and friendliness of the staff. Room upgrades due to special occasions, such as birthdays and proposals, are a nice touch that added to guests' experiences. Despite the occasional mention of minor issues like slightly dated decor or dust, the overall sentiment reflects high satisfaction with the room quality.
In summary, the Radisson Blu New Providence Wharf Hotel's rooms offer a clean, comfortable and stylish environment, making it a highly recommended choice for visitors to London.
At Radisson Blu New Providence Wharf Hotel in London, guests consistently highlight the exceptional comfort of the beds. Descriptions range from "super comfortable" to "the most comfortable bed." Reviewers appreciate the beds' size, often noting "huge" and "king" dimensions for added luxury. The bedding is frequently described as soft, clean and cozy, contributing to an overall restful experience. Noteworthy mentions include the plushness of the pillows and the luxurious feel of the sheets. A few guests had minor preferences for firmer or softer mattresses, but the general consensus is overwhelmingly positive. The hotel's suites add an extra layer of comfort with many guests enjoying upgraded accommodations. Overall, the Radisson Blu New Providence Wharf Hotel ensures a restful night's sleep with its commendably comfortable and spacious beds.
The Radisson Blu New Providence Wharf Hotel in London consistently receives high praise for its exceptional cleanliness. Guests frequently mention the very clean and spacious rooms, which are described as modern, comfortable and well-decorated. Housekeeping is noted for maintaining a spotlessly clean environment with many reviews highlighting the immaculate condition of both rooms and bathrooms. The overall cleanliness of the hotel extends to its facilities and public areas, which are cleaned regularly and well-maintained. Visitors also appreciate the fresh and welcoming atmosphere, often noting that the hotel smells nice. The property itself comes across as visually appealing with a modern and stylish layout that aligns with its high standards of hygiene. Despite a few minor remarks regarding occasional dust and one instance of noise disruption, the overwhelming consensus is that the hotel's cleanliness and upkeep are top-notch, contributing significantly to a pleasant and comfortable stay.
The Radisson Blu New Providence Wharf Hotel in London is praised widely for its exceptional staff. Reviews highlight the consistent friendliness, helpfulness and professionalism of the team, from the front desk to the housekeeping services. Guests frequently mention the warm and welcoming atmosphere created by the staff with individuals such as Ala, Maria and Barbara receiving special commendations for their attentive and courteous service.
The staff's ability to accommodate guests’ needs promptly and efficiently stands out, making stays memorable and stress-free. Whether it's the warm reception upon arrival, complete with a welcome glass of prosecco or the attentive service in the onsite restaurant, visitors feel valued and cared for.
Despite a few mentions of being short-staffed, the overall impression is that the hotel's personnel go above and beyond, exceeding expectations consistently. The team's polite demeanor, combined with proactive and professional service, ensures that guests feel special and well taken care of throughout their stay.
The helpful concierge and responsive room service further enhance the guest experience, making the Radisson Blu New Providence Wharf Hotel a standout choice for travelers seeking a high level of hospitality in London.
At Radisson Blu New Providence Wharf Hotel in London, the wifi generally receives positive feedback from guests. Many appreciate the reliable and strong connection with several reviews highlighting that it was fast and consistent throughout their stay. The fact that the WiFi is free and robust in the rooms adds to the convenience. Additionally, the presence of Chromecast on the TV allows guests to use their own streaming services, which enhances the digital experience.
However, there have been a few mentions of issues. Some guests encountered slow or problematic connections and there were isolated cases where accessing the WiFi required additional steps like calling for a password. Despite these occasional hiccups, the overall sentiment about the wifi quality at the hotel leans towards satisfaction.
The spa at the Radisson Blu New Providence Wharf Hotel, London, has received high praise from guests for its excellent and well-equipped facilities. Many guests described the spa as beautiful, amazing and fantastic, highlighting the relaxing and top-notch spa treatments available. They particularly enjoyed the sauna and steam rooms with some expressing how much they appreciated the complimentary access to these amenities during their stay.
The relaxation room and hot tub were noted as wonderful additions, contributing to the overall tranquil experience. Guests found the spa to be very clean and well-maintained, though a few mentioned that some upkeep was needed, such as the occasional non-functional steam room.
Professional and accommodating spa services, including massages, were frequently mentioned, adding to the luxurious feel of the spa. Although there were no pools or jacuzzis, the spa's facilities were generally seen as satisfactory and worth the visit.
Overall, the spa at Radisson Blu New Providence Wharf Hotel provided a relaxing and enjoyable experience with modern and luxurious amenities, making it a highly recommended feature of the hotel.
The gym at Radisson Blu New Providence Wharf Hotel in London receives overwhelmingly positive feedback from guests. Described as well-equipped and in great condition, the gym offers modern equipment and is consistently praised for its cleanliness and spaciousness. Many guests highlight the additional amenities, such as the steam room and sauna, contributing to a comprehensive fitness experience. The facilities are deemed to exceed expectations with some even calling it one of the best hotel gyms they have encountered. Operating hours are convenient and the overall management of the gym is commendable, ensuring a top-notch environment for fitness enthusiasts. Guests appreciate the excellent quality and availability of the gym, making it a highly valued feature of their stay.
Parking at the Radisson Blu New Providence Wharf Hotel in London is a mixed experience for guests. On the positive side, many appreciated the availability of parking and found the onsite parking facilities to be convenient and a significant bonus. The valet parking service received praise for its ease and helpfulness with some guests noting that having their car taken care of added a nice touch to their stay. There were no major issues with parking space itself for several guests and some even found easy parking right next to the hotel.
However, there were notable drawbacks. The most frequent complaint was about the steep cost of parking with many guests feeling that £25 per day was too expensive. Limited parking spaces were another issue, leading to stress and confusion and there were several mentions of the chaotic nature of the parking situation, especially for larger vehicles like 4x4s. Access to the parking area could also be tricky to find, leading some guests to describe the experience as inconvenient or even a joke.
Overall, while the valet service and the availability of parking were valued, the high cost and limited spaces detracted from the overall satisfaction of guests.
Radisson Blu New Providence Wharf Hotel in London offers electric vehicle charging as part of its amenities, providing convenient and accessible charging points in its parking area. Many positive comments highlight the availability of this service, emphasizing that it is free and valet-assisted. Guests appreciated the convenience of parking right outside the hotel and noted the overall presence of EV charging stations. However, a few reviews mentioned some inconsistencies, such as issues with pre-paid charging not being fulfilled and occasional unavailability. Some guests also suggested improvements in the electric vehicle charging service to enhance their stay. Overall, the hotel’s EV charging facilities are generally well-received, contributing positively to the overall guest experience.
The Radisson Blu New Providence Wharf Hotel in London receives high praise from guests for its exceptional family-friendly environment. Many reviews highlight the hotel's excellent facilities tailored for families, including spacious family rooms and amenities that cater specifically to children. The hotel staff are commended for their supportive and accommodating nature, ensuring that family needs are met and making family vacations comfortable and enjoyable.
Guests often emphasize the hotel's suitability for family gatherings and special occasions with numerous mentions of celebrations being made extra special by the thoughtful gestures of the staff. Whether celebrating birthdays or enjoying a family vacation, the hotel provides a warm and welcoming atmosphere.
The hotel's child-friendly approach includes activities and facilities that keep kids entertained, making it a great choice for families. Parents can enjoy a relaxing stay knowing that their children are well taken care of and happy. Overall, the consensus among guests is that the Radisson Blu New Providence Wharf Hotel is an ideal destination for a memorable family vacation in London.
The Radisson Blu New Providence Wharf Hotel in London consistently delivers a satisfying four-star experience for its guests. Reviews highlight the spacious and well-kept rooms, which are both clean and luxurious with an impressive setting that leaves a lasting impression. The hotel is praised for its high-quality service, great amenities and modern facilities, including a five-star quality bathroom. Guests find the hotel reasonably priced for a four-star London establishment, noting that their stay was worth the rating, providing good value.
Despite a few mentions of limited dinner options, the hotel is described as clean, sleek and maintained to a high standard, including superb facilities and phenomenal views. Its location is also highly regarded, enhancing the overall experience. The accommodations and services are well within the expectations for a four-star hotel with some guests even considering it above the typical four-star standard. Recommended for its luxury and quality, this hotel promises a great four-star stay in the city.
Radisson Blu New Providence Wharf Hotel in London emerges as a prime choice for business travelers, lauded for its excellent location and environment. The hotel’s proximity to the business district and efficient transport links, including the DLR and the Tube, make it extremely convenient for commuting professionals.
Guests consistently highlight the hotel's business-oriented facilities, which are praised for both their utility and comfort. The meeting and conference rooms are noted for their excellence, meeting all corporate needs and serving as ideal venues for business events and meetings. The business center is frequently mentioned as a useful resource and overall, the facilities are described as well-suited for both work and relaxation.
The hotel staff earns high marks for their efficiency and courteousness, particularly at reception, where check-in and check-out processes are swift and hassle-free. The presence of valet parking and a morning shuttle bus further enhances the convenience for business travelers.
In terms of amenities, the hotel provides a luxurious service that aligns with a business-class experience. The staff’s local guidance is highly appreciated, as is their useful advice for London-based business needs.
Overall, Radisson Blu New Providence Wharf Hotel is confirmed as a solid choice for business stays with guests noting that they would definitely return for future work purposes. The combination of efficient services, strategic location and comprehensive business facilities firmly establishes this hotel as a go-to destination for corporate travelers.
Travelers with disabilities generally found the Radisson Blu New Providence Wharf Hotel in London to be highly accommodating. The hotel features full elevator access and provides accessible facilities and rooms that cater to a variety of needs, making it convenient for wheelchair users. Accessible parking and valet services add an extra layer of convenience, while the shuttle bus service enhances connectivity.
Despite the hotel not being walkable to many areas due to current construction, it remains well-connected with easy access to the airport and the O2 Arena. Additionally, the East India Station is less than a 10-minute walk away, adding to its accessibility. Guests appreciated the seamless check-in and check-out process and the availability of information guides on Trip Advisor.
Overall, the Radisson Blu New Providence Wharf Hotel stands out for its excellent accessibility features, making it a suitable choice for those requiring special accommodations.
The Radisson Blu New Providence Wharf Hotel in London receives high praise from guests seeking a romantic getaway, especially for those celebrating their honeymoon. The hotel is lauded for its lovely and calm atmosphere with decor and ambiance that contribute to a distinctly romantic experience. Newlyweds appreciated the special touches, such as a glass of fizz on arrival and heartfelt efforts by the staff who often upgraded rooms and decorated them beautifully for their special occasion. The honeymoon suite is described as excellent, offering all the amenities to make a memorable stay and some guests even received cards and gifts as part of their special honeymoon package. Ideal for romantic holidays, the Radisson Blu creates an idyllic setting that makes it a perfect spot for honeymoon stays, ensuring couples feel celebrated and pampered throughout their visit.
Nestled in a prime location, Radisson Blu New Providence Wharf Hotel in London offers an overall comfortable and luxurious stay. The hotel stands out for its high standards and the exceptional level of service provided by extremely helpful staff, making it a favorite for staycations and perfecting any visit. Described frequently as luxurious, the hotel exudes an exquisite ambiance from the lobby to the rooms and common areas.
Guests are often enthralled by the amazing artwork, decor and atmosphere that permeate the property. The rooms are spacious and provide a luxurious feel, featuring high-quality amenities and thoughtful design. Bathrooms are notably well-organized and stunning with some offering stand-alone baths that overlook the river, adding an extra layer of opulence.
The general atmosphere of the hotel is clean, welcoming and stylish with luxury and comfort evident throughout. Common areas are beautifully presented and maintain a high caliber of quality, ensuring a modern, warm and fabulous stay. Lovely toiletries, fabulous rooms and excellent amenities contribute to a royalty-like experience.
Luxury extends beyond lodging to the overall ambiance with lovely and modern interiors that complement the high-quality accommodation. The breakfast is high-quality and luxurious, adding to the overall sumptuous experience. In essence, Radisson Blu New Providence Wharf Hotel delivers a stunning property that guarantees an unforgettable and luxurious stay for all its guests.
The Radisson Blu New Providence Wharf Hotel in London impresses guests with its luxurious decor and overall pleasing ambiance, making it an excellent choice for a romantic escape. Many reviews highlight the hotel's detailed and romantic setup as perfect for a couples' stay. The atmosphere consistently described as romantic, helped set the scene for special occasions, such as anniversaries and proposals with thoughtful touches like rose petals and celebratory balloons.
The hotel's location offers enchanting views with the Ovo building being a notable sight from the room. Guests often mention the how the view from their rooms left them in awe, adding to the overall romantic experience. The friendly and attentive staff further enhance the stay, contributing to memorable birthday celebrations and honeymoon getaways.
Dining experiences at the hotel are also noted for their romantic ambiance, perfect for intimate dinners. Special touches, such as honeymoon cakes and upgraded amenities, ensure that each stay feels unique and celebratory. The Radisson Blu New Providence Wharf truly shines as a romantic destination in London, ideal for couples looking to celebrate love and create lasting memories.
Location Show Map
Location
While the hotel is near the O2 Arena, it's important to note that the journey requires navigating across the river, which may involve a combination of walking and public transport or a quick taxi ride. Guests frequently mention the charm of the location, citing the proximity to the river and its peaceful, quiet surroundings as highlights. The hotel's setting proves ideal for both leisure stays and family gatherings, further augmented by its clean, modern rooms and helpful staff.
However, some reviewers point out that the hotel feels a bit removed from central London and requires a bit of walking to reach the nearest tube stations. Construction work in the area and the absence of nearby facilities such as shops and restaurants might be a drawback for some visitors. Despite these minor inconveniences, the hotel stands out for its stunning views, proximity to popular venues like the O2 and ExCeL London and its appealing combination of calmness and accessibility.
Overall, the Radisson Blu New Providence Wharf Hotel is highly recommended for its tranquil yet accessible location, making it an excellent choice for those planning to visit the O2 Arena or explore the Canary Wharf area.
Breakfast
While the majority of guests find the breakfast to be of great value and high standard, there are some occasional criticisms. Issues such as items running out quickly, long queues for specific stations and slightly sluggish service have been noted. Some guests pointed out the high cost of breakfast and the limited variety served daily as areas for improvement. Despite these minor drawbacks, staff hospitality at breakfast generally receives positive feedback for being friendly, helpful and attentive.
Special touches, like complimentary breakfast for marathon runners and birthday treats, add to the overall positive impression. Overall, the breakfast experience at Radisson Blu New Providence Wharf Hotel is well-regarded, combining a broad variety of choices with scenic views and generally good service.
Dinner
Despite the frequent compliments, a few guests mentioned that the service could be inconsistent with some experiencing slower service times both in the restaurant and room service. However, the superb food often compensated for these shortcomings. Many guests highly recommended experiencing an evening meal at the hotel, describing it as a dining highlight with top-quality dishes prepared by the talented chefs.
The restaurant itself was also pleasant, offering a nice bar and lovely decor with some diners enjoying a view of the O2. The overall ambiance contributed to a memorable dining experience, making it a favorable choice for those staying at the hotel.
Rooms
The comfort of the rooms is a standout feature with numerous mentions of the exceptionally large and comfy beds. The rooms are well-equipped with useful accessories such as bathrobes, slippers and high-quality toiletries. Guests appreciate the modern amenities, including coffee-making facilities, mini refrigerators and ample storage for personal belongings.
The hotel provides excellent room service and many reviews highlight the efficiency and friendliness of the staff. Room upgrades due to special occasions, such as birthdays and proposals, are a nice touch that added to guests' experiences. Despite the occasional mention of minor issues like slightly dated decor or dust, the overall sentiment reflects high satisfaction with the room quality.
In summary, the Radisson Blu New Providence Wharf Hotel's rooms offer a clean, comfortable and stylish environment, making it a highly recommended choice for visitors to London.
Beds
Cleanliness
Staff
The staff's ability to accommodate guests’ needs promptly and efficiently stands out, making stays memorable and stress-free. Whether it's the warm reception upon arrival, complete with a welcome glass of prosecco or the attentive service in the onsite restaurant, visitors feel valued and cared for.
Despite a few mentions of being short-staffed, the overall impression is that the hotel's personnel go above and beyond, exceeding expectations consistently. The team's polite demeanor, combined with proactive and professional service, ensures that guests feel special and well taken care of throughout their stay.
The helpful concierge and responsive room service further enhance the guest experience, making the Radisson Blu New Providence Wharf Hotel a standout choice for travelers seeking a high level of hospitality in London.
Wi-Fi
However, there have been a few mentions of issues. Some guests encountered slow or problematic connections and there were isolated cases where accessing the WiFi required additional steps like calling for a password. Despite these occasional hiccups, the overall sentiment about the wifi quality at the hotel leans towards satisfaction.
Spa
The relaxation room and hot tub were noted as wonderful additions, contributing to the overall tranquil experience. Guests found the spa to be very clean and well-maintained, though a few mentioned that some upkeep was needed, such as the occasional non-functional steam room.
Professional and accommodating spa services, including massages, were frequently mentioned, adding to the luxurious feel of the spa. Although there were no pools or jacuzzis, the spa's facilities were generally seen as satisfactory and worth the visit.
Overall, the spa at Radisson Blu New Providence Wharf Hotel provided a relaxing and enjoyable experience with modern and luxurious amenities, making it a highly recommended feature of the hotel.
Gym
Parking
However, there were notable drawbacks. The most frequent complaint was about the steep cost of parking with many guests feeling that £25 per day was too expensive. Limited parking spaces were another issue, leading to stress and confusion and there were several mentions of the chaotic nature of the parking situation, especially for larger vehicles like 4x4s. Access to the parking area could also be tricky to find, leading some guests to describe the experience as inconvenient or even a joke.
Overall, while the valet service and the availability of parking were valued, the high cost and limited spaces detracted from the overall satisfaction of guests.
EV charging stations
Family
Guests often emphasize the hotel's suitability for family gatherings and special occasions with numerous mentions of celebrations being made extra special by the thoughtful gestures of the staff. Whether celebrating birthdays or enjoying a family vacation, the hotel provides a warm and welcoming atmosphere.
The hotel's child-friendly approach includes activities and facilities that keep kids entertained, making it a great choice for families. Parents can enjoy a relaxing stay knowing that their children are well taken care of and happy. Overall, the consensus among guests is that the Radisson Blu New Providence Wharf Hotel is an ideal destination for a memorable family vacation in London.
4 Star
Despite a few mentions of limited dinner options, the hotel is described as clean, sleek and maintained to a high standard, including superb facilities and phenomenal views. Its location is also highly regarded, enhancing the overall experience. The accommodations and services are well within the expectations for a four-star hotel with some guests even considering it above the typical four-star standard. Recommended for its luxury and quality, this hotel promises a great four-star stay in the city.
Business
Guests consistently highlight the hotel's business-oriented facilities, which are praised for both their utility and comfort. The meeting and conference rooms are noted for their excellence, meeting all corporate needs and serving as ideal venues for business events and meetings. The business center is frequently mentioned as a useful resource and overall, the facilities are described as well-suited for both work and relaxation.
The hotel staff earns high marks for their efficiency and courteousness, particularly at reception, where check-in and check-out processes are swift and hassle-free. The presence of valet parking and a morning shuttle bus further enhances the convenience for business travelers.
In terms of amenities, the hotel provides a luxurious service that aligns with a business-class experience. The staff’s local guidance is highly appreciated, as is their useful advice for London-based business needs.
Overall, Radisson Blu New Providence Wharf Hotel is confirmed as a solid choice for business stays with guests noting that they would definitely return for future work purposes. The combination of efficient services, strategic location and comprehensive business facilities firmly establishes this hotel as a go-to destination for corporate travelers.
Accessible
Despite the hotel not being walkable to many areas due to current construction, it remains well-connected with easy access to the airport and the O2 Arena. Additionally, the East India Station is less than a 10-minute walk away, adding to its accessibility. Guests appreciated the seamless check-in and check-out process and the availability of information guides on Trip Advisor.
Overall, the Radisson Blu New Providence Wharf Hotel stands out for its excellent accessibility features, making it a suitable choice for those requiring special accommodations.
Honeymoon
Luxury
Guests are often enthralled by the amazing artwork, decor and atmosphere that permeate the property. The rooms are spacious and provide a luxurious feel, featuring high-quality amenities and thoughtful design. Bathrooms are notably well-organized and stunning with some offering stand-alone baths that overlook the river, adding an extra layer of opulence.
The general atmosphere of the hotel is clean, welcoming and stylish with luxury and comfort evident throughout. Common areas are beautifully presented and maintain a high caliber of quality, ensuring a modern, warm and fabulous stay. Lovely toiletries, fabulous rooms and excellent amenities contribute to a royalty-like experience.
Luxury extends beyond lodging to the overall ambiance with lovely and modern interiors that complement the high-quality accommodation. The breakfast is high-quality and luxurious, adding to the overall sumptuous experience. In essence, Radisson Blu New Providence Wharf Hotel delivers a stunning property that guarantees an unforgettable and luxurious stay for all its guests.
Romantic
The hotel's location offers enchanting views with the Ovo building being a notable sight from the room. Guests often mention the how the view from their rooms left them in awe, adding to the overall romantic experience. The friendly and attentive staff further enhance the stay, contributing to memorable birthday celebrations and honeymoon getaways.
Dining experiences at the hotel are also noted for their romantic ambiance, perfect for intimate dinners. Special touches, such as honeymoon cakes and upgraded amenities, ensure that each stay feels unique and celebratory. The Radisson Blu New Providence Wharf truly shines as a romantic destination in London, ideal for couples looking to celebrate love and create lasting memories.
No, Radisson Blu Hotel, London Canary Wharf East doesn't have any pool.
Yes, a spa is available at Radisson Blu Hotel, London Canary Wharf East. For more information, read the answers to the Spa questionnaire
No, Radisson Blu Hotel, London Canary Wharf East doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel, London Canary Wharf East.
Yes, Radisson Blu Hotel, London Canary Wharf East has a gym.
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