Tru By Hilton Beckley, Wv

Beckley 37.79574000, -81.21606900 , 162 Neptune Drive (Show on Map)


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Summary of reviewsTru By Hilton Beckley, WV is a favored accommodation choice for travelers due to its strategic location, modern amenities, and exceptional service. Ideally situated just off the highway, it offers convenient access to major routes and local attractions such as the coal miners museum and the New River Gorge. The hotel provides ample free parking and a quiet environment despite its proximity to major roads, making it an attractive stopover for those on the move.

Guests particularly commend the hotel's breakfast offerings. The extensive, varied, and well-presented breakfast spread is described as one of the best encountered, with sufficient seating and attentive service ensuring a quick and satisfying start to the day. The rooms, while noted by some to be compact, are praised for their cleanliness, comfort, and modern decor. Every space is efficiently utilized, and the rooms are equipped with all necessary amenities. The beds, in particular, receive high marks for comfort, with bedding that promises a restful night's sleep.

The hotel maintains high standards of cleanliness, with facilities described as bright, modern, and well-maintained. The friendly and efficient staff are a standout feature, consistently enhancing the guest experience with their warmth and helpfulness. Despite minor critiques about room size and occasional management issues, the positive feedback highlights the hotel's commitment to customer satisfaction.

Overall, Tru By Hilton Beckley offers a practical and appealing lodging solution. Its combination of convenient location, cleanliness, modern amenities, and courteous staff make it a strong choice for travelers seeking comfort and accessibility during their journey.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
King Room This double room is air-conditioned and features a flat-screen TV, a tea and coffee maker and heating. The unit offers 1 bed.

King Room with Bath Tub - Mobility/Hearing Accessible This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.

King Room - Hearing Access This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.

Queen Room with Two Queen Beds The quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV. The unit offers 2 beds.

Queen Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible This quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access The quadruple room is equipped with a flat-screen TV, air conditioning, a tea and coffee maker, as well as heating. The unit offers 2 beds.

Guest Reviews
Location
Tru By Hilton Beckley, WV is ideally situated for those on the move, offering a prime location just off the highway, making it an easily accessible stopover for a road trip. Its proximity to major routes, like the I95, presents a convenient pit stop for travelers looking for a break during long journeys. The hotel is not only convenient for its excellent freeway access but is also close to local attractions such as the coal miners museum and the New River Gorge, making it a delightful base for exploring the area. In addition, the nearby dining options and short drive to state parks enhance its appeal to visitors. The facility is modern and well-maintained, providing a quiet and comfortable environment despite being near major roads. Ample free parking and the overall clean and organized presentation contribute to the positive experience. This combination of convenience, comfort, and accessibility makes it a favored choice for guests seeking a restful overnight stay.

Breakfast
At Tru by Hilton Beckley, WV, breakfast stands out as a delightful highlight of the guest experience, offering a refreshing twist compared to typical hotel options. Guests consistently praise the breakfast for its variety and abundance, providing a broad selection of items that cater to various preferences, including gluten-free options. The complimentary spread, often described as one of the best encountered, ensures guests can enjoy a satisfying start to their day with minimal hassle. The cleanliness and attentiveness of the staff further enhance the breakfast experience, as they maintain well-stocked stations and a tidy environment. While not lavish, the offerings are appreciated for their quality and variety, making it a great perk for travelers. With plenty of seating and efficient service, guests can quickly resume their journeys, fueled by a fulfilling meal. Overall, the breakfast at Tru by Hilton Beckley is a key feature, receiving positive feedback for its extensive choices and competent service.

Rooms
Tru By Hilton Beckley in West Virginia receives generally positive reviews for its rooms, which are frequently described as clean, comfortable, and modern. Guests appreciate the new and updated feel of the hotel, highlighting the bright, neat spaces and tastefully decorated interiors. The convenient location near the highway is another plus mentioned by multiple visitors. Despite the overall cleanliness and appealing decor, some guests note that the rooms are on the smaller side, which can feel a bit cramped or claustrophobic for some. However, the hotel's efficient use of space ensures that rooms are functional, with all necessary amenities provided. The beds and bathrooms receive favorable mentions for comfort and spaciousness, although some room layouts and features, like the lack of a closet, present drawbacks. Temperature control in rooms and noise levels were other areas where guests saw room for improvement. Overall, despite the compact room size, the modern amenities and cleanliness of the rooms contribute to a comfortable stay.

Beds
Tru By Hilton Beckley, WV has garnered praise from guests for the comfort of its beds, which have frequently been described as very comfortable and conducive to a good night's sleep. Many reviews highlight the appeal of the soft bedding and comfortable pillows, with some guests emphasizing that the beds were among the best during their travels. Despite the overall positive feedback, there are occasional mentions of the beds being somewhat firm or, conversely, too soft for some guests' tastes, which led to mixed comfort experiences. The hotel rooms, although extra small, are noted to be cozy, clean, and furnished with great bed linens that add to the overall comfort. While a few guests experienced discomfort due to the firmness or softness of the mattresses, the general sentiment is that the beds contribute positively to the accommodation experience.

Cleanliness
Tru By Hilton Beckley in West Virginia consistently impresses guests with its high standards of cleanliness and comfort. The hotel is notably clean, with many visitors highlighting the spotless condition of the rooms. The facility is described as bright, modern, and well-maintained, offering a cheerful atmosphere to guests. The staff plays a crucial role in upholding this cleanliness, contributing to a friendly ambiance throughout the venue. Guests appreciate the clean and neat environment, with comfortable accommodations adding to their positive experiences. Additionally, the hotel's location is convenient, and amenities like pet-friendly policies and a complimentary breakfast further enhance guest satisfaction. While mostly positive, one review mentioned a cleanliness oversight, noting that a room had hair in the shower and toilet, yet this seems to be an isolated incident in an otherwise exemplary track record. Overall, Tru By Hilton Beckley delivers on its promise of a clean, comfortable stay, making it a great value for travelers.

Staff
At Tru By Hilton Beckley, WV, the standout feature is undeniably the exceptional staff, who consistently provide warm and friendly service. Guests frequently commend the employees for their kindness and efficiency, noting that they go the extra mile to ensure a pleasant stay. Whether it's the front desk's fantastic reception or the helpfulness of the morning personnel, the staff's accommodating and positive attitude makes a significant impact on visitors. The hotel is praised not only for its outstanding customer service but also for its cleanliness and good breakfast options, although there have been minor issues like the broken pancake machine. Despite a few negative remarks about management and isolated instances of rudeness, the overwhelmingly positive feedback highlights a welcoming atmosphere that is ideal for a comfortable pit stop during a road trip. Overall, the friendliness and competence of the staff contribute greatly to the hotel's appeal.

3 Star
Tru By Hilton Beckley in West Virginia presents a practical and modern lodging option, conveniently located near the expressway with easy access to local dining and attractions. The hotel is relatively new, with clean and spacious interiors that contribute to a comfortable stay. Visitors commend the welcoming and helpful staff, who enhance the guest experience with their attentive service. While some may find it a bit overpriced for the offerings and categorize it as similar to a medium-priced hotel like Red Roof, many guests appreciate the quiet surroundings despite the hotel's proximity to the highway. Overall, Tru By Hilton Beckley is a solid choice for travelers seeking a clean and updated environment, making it worthy of recommendation for those passing through.


No, Tru By Hilton Beckley, Wv doesn't have any pool.

No, a spa isn't available at Tru By Hilton Beckley, Wv.

Yes, Tru By Hilton Beckley, Wv welcomes dogs.

Yes, parking facilities are available at Tru By Hilton Beckley, Wv.

Yes, Tru By Hilton Beckley, Wv has a gym.

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