If you're looking for a holiday with a friendly and helpful staff, TUI Magic Life Belek is the place to be! Almost all guests agree that the staff is incredibly accommodating, attentive and welcoming. Despite some negative comments regarding a few grumpy bartenders and day staff who didn't smile much, the majority of guests had only positive feedback to offer.
The resort’s reception desk, entertainers and even magicians are always smiling and eager to help - some even speak Russian, German and English. The waiters and bar staff work hard to ensure you get the service you deserve. With such kind and welcoming staff, you'll feel right at home.
Although there seemed to be some issues with the catering staff, particularly with the gozleme, the management did their best to address them. Special shoutouts were also given to Fatma and Onur Alp, who went above and beyond to make guests happy.
Overall, TUI Magic Life Belek staff proved that they’re able to handle a large volume of guests efficiently, keeping the facilities clean, tidy and comfortable at all times. Whether you need assistance with a problem or just a smile and friendly greeting, the staff is always there to help. So go ahead and book your stay at this hotel where you’ll enjoy great food and drink, a fantastic location and a staff that won't disappoint!