Grand Mercure Belem do Para
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Summary of reviewsGrand Mercure Belem do Para enjoys a prime location in Belém's vibrant city center, offering guests easy access to local attractions, dining, and shopping. The accommodations are notably comfortable and clean, with spacious rooms featuring quality bedding that contribute to a restful stay. The hotel is praised for its excellent facilities, including a well-regarded restaurant and a small but scenic pool area that provides a relaxing environment with beautiful views of the city.
The breakfast service garners appreciation for its variety and abundance, even though there are some suggestions for improving certain aspects such as replenishment and catering to dietary restrictions. The professionalism and dedication of the staff are consistently highlighted, with guests experiencing warm and efficient service that adds to the overall satisfaction of their stay.
While most reviews commend the hotel's cleanliness, there are occasional mentions of mold issues and inconsistent bathroom upkeep. The general atmosphere of the hotel is considered pleasant and orderly, augmented by the staff's attentiveness.
Guests have noted that while the hotel provides a comfortable and reliable experience, it does not fully meet the expectations of a 5-star designation, aligning more closely with a 4-star level of service and luxury. Overall, the Grand Mercure Belem do Para is favored by travelers for its central location, excellent service, and comfortable accommodations.
Categories
The breakfast service garners appreciation for its variety and abundance, even though there are some suggestions for improving certain aspects such as replenishment and catering to dietary restrictions. The professionalism and dedication of the staff are consistently highlighted, with guests experiencing warm and efficient service that adds to the overall satisfaction of their stay.
While most reviews commend the hotel's cleanliness, there are occasional mentions of mold issues and inconsistent bathroom upkeep. The general atmosphere of the hotel is considered pleasant and orderly, augmented by the staff's attentiveness.
Guests have noted that while the hotel provides a comfortable and reliable experience, it does not fully meet the expectations of a 5-star designation, aligning more closely with a 4-star level of service and luxury. Overall, the Grand Mercure Belem do Para is favored by travelers for its central location, excellent service, and comfortable accommodations.
Luxury Hotel
This is a luxurious 5-star hotel in Belém, known for its stunning architecture, impeccable service, gourmet dining, and a full-service spa. It provides spacious rooms and a gym, catering to both business and leisure travelers seeking upscale comfort.
Hotel for Honeymoon
Located in Belém, Grand Mercure offers comfort and elegance. With its central location, it allows easy access to romantic dinners and cultural experiences, making it an ideal spot for honeymooners.
Family Friendly Hotel
This hotel offers an outdoor pool and sports facilities, making it suitable for families looking for recreational activities. It is a full-service hotel with amenities catering to both adults and children.
Dog Friendly Hotel
This hotel welcomes pets and provides amenities like room service and a restaurant, ensuring convenience for guests traveling with animals.
Romantic Hotel
Located in Belém, this hotel offers spacious rooms, fine dining, and a pool with stunning views. The luxurious amenities and central location make it suitable for a romantic city escape.
Hotel near Nightlife Spots
Located on Avenida Nazare, this hotel is close to various dining and entertainment options. Its central location makes it easy to explore the nightlife in the Nazaré area.
Hotel with Swimming Pool
This hotel offers an outdoor pool with sun loungers, providing a relaxing space for guests. It is centrally located and provides a comfortable and refined experience.
Outdoor Pool
Business Hotel
The Grand Mercure Belém do Pará offers a complete infrastructure for business travelers, including spacious rooms with A/C and free WIFI. Its event rooms are ideal for social or corporate gatherings. It also features a gym and a pool.
Hotel with Parking
The hotel provides free onsite parking with video surveillance and adequate lighting, contributing to a secure parking environment. Accessible parking spaces are also available for guests.
Accessible Hotel
This hotel provides reduced-mobility rooms and is a wheelchair accessible hotel. It has 2 rooms specifically designated for people with reduced mobility and offers rooms and facilities for disabled guests.
Hotel with Gym
This 5-star hotel features a fitness center, steam room, and sauna facilities, providing a comprehensive wellness experience. It also offers an outdoor swimming pool for relaxation.
5-Star Hotel
Nestled in a central area of Belém, this hotel is near Palacete Bolonha. The hotel provides a luxurious stay with excellent service and amenities. It is well-suited for travelers seeking a high-end experience in a central location.
Hotel with Outdoor Pool
As a 5-star hotel, the Grand Mercure Belem do Para features an outdoor pool area, steam room, sauna facilities, and a fitness centre. It offers panoramic views of the city from its swimming pool.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Grand Mercure Belem do Para boasts an enviable location in the heart of Belém, making it a top choice for travelers. Nestled in a prime area close to several main attractions and popular dining spots, the hotel allows guests to explore the vibrant city with ease. The central position within the Nazaré neighborhood ensures easy access to beautiful cafes, restaurants, and charming stores, all within walking distance. Accommodations are consistently praised for their comfort and cleanliness, with spacious rooms that provide a restful retreat. The hotel also features excellent facilities, including a well-regarded restaurant, enhancing the overall guest experience. With a reputation for offering outstanding service, the attentive staff contribute to a memorable stay, making Grand Mercure Belem do Para a standout choice for anyone visiting this bustling city.
The breakfast at Grand Mercure Belém do Pará receives a mix of praise and suggestions for improvement from guests. Many highlight the breakfast as excellent, delicious, and abundant, with a significant variety of options, including typical snacks and a well-regarded buffet featuring cooked items, deli meats, breads, and an omelet station. Guests appreciate the plentiful offerings and note the superb, hearty qualities of the breakfast spread. However, some guests feel the breakfast service could enhance its offering by improving the replenishment system for items, particularly fruits, and introduce more options catering to dietary restrictions like gluten and lactose allergies. A few guests mention the absence of a sandwich maker or toaster and suggest more variation in daily offerings. Despite these areas for improvement, the general consensus is that the breakfast at this hotel is satisfying and complements the excellent location and friendly staff.
At the Grand Mercure Belem do Para, guests can expect rooms that are consistently praised for their spaciousness and comfort. Many reviewers highlight the large, accommodating environment, noting the generous size of the beds and the functional bathrooms that contribute to a comfortable stay. Cleanliness is also a positive point frequently mentioned, indicating that rooms are generally well-maintained and organized.
Despite some rooms being noted as outdated, with old decor and noisy air conditioning units, the majority of guests find the bedding to be quite satisfactory, with comfortable mattresses and quality linens enhancing their experience. The accommodations cater well to families, offering rooms with multiple beds for added convenience.
Although there are criticisms about noise levels and issues with soundproofing, particularly in connecting rooms, the overall atmosphere is considered quiet by many guests. The hotel's location is another highlight, offering easy access to local attractions and a pleasant surrounding environment.
While the rooms may not fully meet the luxury expectations associated with a five-star designation, they still offer a comfortable and spacious stay, complemented by excellent facilities. Guests looking for reliable convenience with notable comfort can benefit from what the Grand Mercure Belem do Para has to offer.
The Grand Mercure Belem do Para receives commendable feedback for its beds, frequently described as super comfortable, which guests appreciate alongside the quality bedding provided. Many highlight the generous size of both the beds and the rooms, contributing to an overall sense of comfort during their stay. The combination of incredible bed, bedding, and shower seems to create a luxurious experience for visitors. However, there are occasional mentions of mattresses that do not meet everyone's comfort preferences, with a few guests noting issues with softness or age. Despite these isolated critiques, the hotel generally maintains a strong reputation for providing a restful night’s sleep with its well-regarded bedding and room amenities.
The cleanliness of Grand Mercure Belem do Para presents a mixed picture based on guest reviews. On the positive side, many guests commend the hotel's clean and comfortable rooms, highlighting immaculate cleaning with well-organized and freshened accommodations. Rooms are regularly maintained to high standards, creating a pleasant atmosphere for guests. The service quality also aligns well with cleanliness efforts, with staff being noted as helpful and attentive.
Despite these positives, there are some concerns. Mold issues appear repeatedly, particularly in corridor walls and near windows, and an unpleasant moldy smell persists in some areas, including the lobby. Bathrooms have received criticism for inconsistent cleanliness, with reports of dust and less than satisfactory hygiene standards. While the hotel offers some top-notch facilities and good quality amenities like towels and sheets, the overall maintenance does not seem to match the hotel's high daily rate for all guests.
In summary, while many visitors experience a clean and organized environment at the Grand Mercure Belem do Para, others feel that certain areas fall short of expectations, pointing to specific issues like mold and substandard bathroom cleanliness.
The reviews for Grand Mercure Belém do Pará consistently highlight the hotel staff's exceptional professionalism and unwavering commitment to guest satisfaction. Visitors repeatedly praised the reception team for their friendliness, helpfulness, and proficiency in English, which greatly facilitated their check-in experience. The staff’s politeness and warm greetings left a positive impression on guests, enhancing their overall stay. Many guests applauded the attentiveness and efficiency of the hotel team, noting their genuine concern for customer well-being. The cordiality and hospitality extended by all members, including parking attendants and the restaurant manager, were particularly appreciated. Overall, the service provided is characterized as impeccable, with the entire staff demonstrating kindness and a proactive approach to fulfilling guests' needs.
The pool at the Grand Mercure Belem do Para offers a mixed experience for guests. It features a beautiful view of the city, allowing for a pleasant and picturesque setting. The pool area itself is described as wonderful, and it is part of a terrace that, despite being relatively small, is well-maintained and provides excellent facilities. Some guests find the pool to be small and shallow, and there is mention of it occasionally being under maintenance. Though a bar is absent from the pool area, many guests still enjoy their time there. Overall, the pool is a nice addition to the hotel's amenities, enhancing the stay with its scenic urban backdrop.
The Grand Mercure Belem do Para has been noted as falling short of the expectations typically associated with a 5-star hotel experience. Numerous guests have expressed disappointment, indicating that the hotel's offerings align more with a 4-star standard. The facilities and services provided are often described as basic and lacking the luxurious touch anticipated at this level. Overall, while the hotel may provide satisfactory accommodations, it does not meet the elevated standards expected from a 5-star establishment.
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Location
Breakfast
Rooms
Despite some rooms being noted as outdated, with old decor and noisy air conditioning units, the majority of guests find the bedding to be quite satisfactory, with comfortable mattresses and quality linens enhancing their experience. The accommodations cater well to families, offering rooms with multiple beds for added convenience.
Although there are criticisms about noise levels and issues with soundproofing, particularly in connecting rooms, the overall atmosphere is considered quiet by many guests. The hotel's location is another highlight, offering easy access to local attractions and a pleasant surrounding environment.
While the rooms may not fully meet the luxury expectations associated with a five-star designation, they still offer a comfortable and spacious stay, complemented by excellent facilities. Guests looking for reliable convenience with notable comfort can benefit from what the Grand Mercure Belem do Para has to offer.
Beds
Cleanliness
Despite these positives, there are some concerns. Mold issues appear repeatedly, particularly in corridor walls and near windows, and an unpleasant moldy smell persists in some areas, including the lobby. Bathrooms have received criticism for inconsistent cleanliness, with reports of dust and less than satisfactory hygiene standards. While the hotel offers some top-notch facilities and good quality amenities like towels and sheets, the overall maintenance does not seem to match the hotel's high daily rate for all guests.
In summary, while many visitors experience a clean and organized environment at the Grand Mercure Belem do Para, others feel that certain areas fall short of expectations, pointing to specific issues like mold and substandard bathroom cleanliness.
Staff
Pool
5 Star
Yes, Grand Mercure Belem do Para has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grand Mercure Belem do Para.
Yes, Grand Mercure Belem do Para welcomes dogs.
Yes, parking facilities are available at Grand Mercure Belem do Para.
Yes, Grand Mercure Belem do Para has a gym.
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