Belem, 499 Rua Ó de Almeida HOTEL ICAMIABA-1.450864,-48.496484(Show on Map)
6.6
Rated
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel BELCENTRO enjoys a prime location in the heart of Belém, making it an attractive option for travelers seeking convenient access to the city's vibrant neighborhoods and key attractions. Its proximity to popular sites such as the docks, Ver-o-Peso market, and local amenities adds to its appeal, especially for those interested in both leisure and practical activities. Although the hotel's structure and cleanliness have room for improvement, the staff's warm and courteous service, particularly during night shifts, enhances the guest experience significantly.
The hotel's breakfast offerings are a mix of experiences, with some guests appreciating the hearty meals and good coffee available at the hotel's restaurant. However, the lack of an included breakfast is a noted downside for many visitors, leading to some dissatisfaction, particularly when comparing pricing with other accommodations.
The rooms at Hotel BELCENTRO receive mixed reviews. While many appreciate the spaciousness and comfort of the rooms, with amenities such as air conditioning and TV being a plus, issues with maintenance and cleanliness are prevalent. The presence of unpleasant odors and outdated infrastructure diminish guest satisfaction, underscoring a need for modernization.
Cleanliness is a significant concern, with numerous guests reporting issues such as stained linens, unpleasant odors, and poorly maintained facilities. Although the cleaning staff receive praise for their friendliness, improvements in sanitation and housekeeping standards are necessary to elevate the property's overall comfort level.
The staff at Hotel BELCENTRO, particularly the night staff, are often commended for their friendliness and effective service, contributing positively to the guest experience. However, there are reports of less satisfactory interactions during the day, indicating variations in service quality.
Free Wi-Fi is available, but connectivity issues, particularly on higher floors, have been a common frustration for guests. Enhancing internet reliability could improve satisfaction for travelers who prioritize online access.
Regarding beds, some guests have found them comfortable with cozy duvet covers and powerful air conditioning. However, there are notable complaints about outdated and uncomfortable bedding, suggesting a need for updates to improve guest comfort.
Overall, Hotel BELCENTRO offers a compelling option for those who value location and service, with opportunities for improvement in infrastructure, cleanliness, and amenities to enhance guest satisfaction.
Categories
Sustainability Journey
Family
Cheap
Room Types
Economy Double RoomThe double room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Budget Triple RoomThe triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Economy Quadruple RoomThe quadruple room provides air conditioning and a minibar, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Guest Reviews
6.6
Rated
Review Summaries
Location
Hotel BELCENTRO boasts a prime location in the heart of Belém, making it an ideal choice for travelers who want to explore the city's vibrant neighborhoods and attractions. Guests frequently praise the hotel's proximity to key sites such as the docks, Ver-o-Peso market, Praça da República, and Pátio Belém. Its central positioning also ensures convenient access to a variety of amenities, including bakeries, supermarkets, pharmacies, and restaurants, enhancing the overall convenience for guests.
The hotel's location receives consistent recognition for providing an attractive cost-benefit advantage, especially for those interested in both leisure and practical errands. Although some reviews indicate areas for improvement regarding the hotel's structure, cleanliness, and nighttime safety, the staff's warm and courteous service contributes positively to the guest experience.
For those planning a short stay or seeking an uncomplicated base to explore Belém's central attractions, Hotel BELCENTRO presents a compelling option. The hotel's strategic placement combined with its friendly reception team makes it a frequent choice for visitors appreciating the balance between location and affordability.
Breakfast
Hotel BELCENTRO presents a mixed picture when it comes to breakfast offerings, as gleaned from guest reviews. While some visitors were dismayed by the lack of an included breakfast, others found comfort in the simplicity and affordability of the meals served at the hotel's restaurant. Guests who opted for breakfast at the restaurant appreciated the hearty meals and good coffee available, even if not part of their daily rate. However, the absence of fruits and occasional service limitations—such as the restaurant's closure on Sundays—are noted. Despite these offerings, many guests feel that the absence of breakfast included in the stay is a significant downside, particularly when considering competitive pricing with other accommodations. Overall, prospective guests should be prepared for breakfast-related inconveniences if planning a stay at Hotel BELCENTRO.
Rooms
Hotel BELCENTRO offers a mixed bag of experiences when it comes to its rooms. Many guests appreciate the rooms for being spacious and comfortable, with air conditioning and TV enhancing the experience. Especially commended for couples, some rooms are well-ventilated with a good shower pressure. However, issues with inadequate ventilation, lack of natural light, and unpleasant odors are commonly mentioned. Several reviews report rooms smelling of mold or sewage, which detracts from the overall comfort.
The infrastructure in some rooms is noticeably outdated, with complaints about old mattresses, peeling paint, and bedding that has seen better days. The bathroom setup leaves much to be desired, highlighted by small spaces and old fixtures. Challenges include everything from hard beds and malfunctioning air conditioning to dusty floors and lack of general cleanliness. While the hotel boasts a central location in Belém, travelers may encounter a stay that is marred by deterioration, prompting a call for modernization and attention to detail.
Beds
Hotel BELCENTRO garners mixed reviews regarding its beds, with guests expressing both satisfaction and concerns about their accommodations. On the positive side, some visitors appreciated the comfortable beds, noting the inclusion of duvet covers and powerful air conditioning that adds to the overall coziness of the room. These reviews highlight instances where guests found the beds to be good and cozy, providing a sufficient level of comfort for their stay.
However, a significant portion of feedback suggests room for improvement. Many reviews mention issues with old mattresses and bedding, such as stained and torn sheets and pillowcases, worn-out bed linens, and mattresses that have lost their firmness due to years of use. Complaints include uncomfortable beds, sagging mattresses, spring beds that contribute to stiffness, and poor quality pillows that appear yellowish and flat, raising concerns about cleanliness. Some guests went so far as to purchase additional bedding to enhance their sleeping experience. There are also remarks about small beds and inadequate accessories like blackout curtains that detract from the overall comfort.
While Hotel BELCENTRO has some strengths in terms of bed comfort, there are clear indications that updating the bedding and mattresses could significantly enhance guest satisfaction.
Cleanliness
Hotel BELCENTRO has sparked a wide range of experiences when it comes to cleanliness, though primarily leaning on the negative side. Numerous guests have noted a significant shortfall in the maintenance and overall sanitation of the property. While a few have noted clean and organized rooms, many others have mentioned issues such as dirty and stained linens, smelly and poorly maintained hallways, and unpleasant odors resembling sewage. The condition of the air conditioning and ventilation is often criticized for being dusty and non-functional.
Some guests found the cleaning staff friendly but were let down by the actual cleaning standards, reporting instances of rooms not being cleaned during their stays. Moreover, structural issues like broken tiles and mold, particularly in bathrooms, contribute to the lack of cleanliness and maintenance, making the environment uncomfortable and potentially unsafe.
The cleanliness aspect at Hotel BELCENTRO does not meet many guests’ expectations, with several pointing out a need for urgent improvements in maintenance and housekeeping practices to enhance the overall guest experience.
Staff
Hotel BELCENTRO has garnered a mixed reputation regarding its staff, but there are commendable aspects highlighted by guests. Many visitors appreciate the friendly and attentive nature of the night staff, often describing them as wonderful and helpful. Receptionists, particularly Kevin and Tábata, have been praised for their politeness and attentiveness, creating a welcoming atmosphere. Guests have noted instances of being well received, with the service described as effective and the hospitality as comforting, especially from the evening and night shifts. Additionally, the hotel benefits from its strategic location and easy access, enhancing overall convenience. However, there are recurring concerns about the service during the day shift, with some guests experiencing rudeness and a lack of engagement from the staff, pointing out specific issues with certain employees who were perceived as indifferent or unfriendly. Despite this, the night staff’s positive interactions and the good cost-benefit balance contribute positively to the overall guest experience at Hotel BELCENTRO.
Wi-Fi
Hotel BELCENTRO, while offering a range of amenities, appears to face challenges in providing a reliable Wi-Fi experience for its guests. Reviews consistently highlight issues with connectivity, noting that the internet signal tends to be weak and unstable, particularly on the top floors. Guests have expressed dissatisfaction with the functionality of the Wi-Fi, pointing out that connection reliability is a common challenge. Addressing these concerns could enhance the overall guest experience, making it a more comfortable stay for those who prioritize internet access during their travels.
FAQ
No, Hotel BELCENTRO doesn't have any pool.
No, a spa isn't available at Hotel BELCENTRO.
No, Hotel BELCENTRO doesn't allow dogs.
No, parking facilities aren't available at Hotel BELCENTRO.
