ReservAmazon Forest Hotel, nestled in a lush park that bridges the splendor of the Amazon forest with the conveniences of urban life, offers a unique escape for nature lovers who still crave proximity to city amenities. The strategic location with its tranquil green environment and easy access to Belém city center, stands out as one of the hotel's most celebrated features. Guests appreciate the serene retreat, enjoying the rustic charm of chalets set within verdant surroundings, accompanied by the conveniences of swift connections to the airport and local shopping malls.
The hotel’s breakfast experience is simple yet satisfying, featuring fresh fruits, breads, cakes and soursop juice, enhanced by delightful classical music. Although some feel the variety could be expanded, especially for dietary restrictions and the 8am start time could be earlier, the overall impression is positive. Dinner offerings at the hotel's restaurant also impress with delicious regional dishes, fair pricing and quality offerings from the Bosqueado bar. Though service times can be lengthy and dish options limited, the presence of wild monkeys and birds lends a unique charm to the dining experience.
Rooms, particularly the chalets, are spacious, comfortable and clean, imbued with a rustic charm that harmonizes with their natural surroundings. Well air-conditioned with comfortable bedding, the chalets provide a cozy retreat, despite occasional issues with facilities like Wi-Fi, bathroom modernity and early morning light intrusion. The cleanliness throughout the hotel is highly commended, though minor issues like bathroom upkeep and overlooked spots like under beds are noted.
The hotel’s staff stands out for their warmth and efficiency. Leading by example, staff members like Mrs. Arlete leave a lasting impression with their hospitality. While areas like reception and bar service could see improvements, the overall commitment and friendliness of the staff significantly enhance the guest experience.
Wi-Fi service, while praised by some, often falls short in consistency, especially in the chalets. Guests occasionally faced connectivity issues throughout their stay. Despite this setback, thoughtful gestures from the staff, such as providing fridge supplies, are appreciated.
The pool area, featuring a whirlpool and water park with spring water, receives positive remarks especially from families, who value the staff's attentiveness and the enjoyment it brings to their children. However, instances of the pool being closed for maintenance and the need for more sun loungers are areas noted for improvement.
In conclusion, ReservAmazon Forest Hotel stands out for its exceptional location, serene environment, rustic and comfortable accommodations and attentive, friendly staff. The general guest sentiment emphasizes a fulfilling stay aligned with the beauty of nature with room for minor enhancements in service efficiency, breakfast variety and Wi-Fi reliability.