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Summary of reviewsHampton By Hilton Belfast City Centre is highly regarded for its excellent central location, placing visitors conveniently close to key city attractions, public transport, shops and restaurants. Guests appreciate the hotel's easy access to travel connections, including the nearby Great Victoria Street Station and Europa bus station. This prime location, combined with clean and comfortable rooms, friendly staff and efficient service, makes it an ideal choice for both leisure travelers and business visitors.
The breakfast service receives positive feedback, celebrated for its wide variety of hot and cold dishes, including a popular waffle maker. Despite occasional issues with crowding and limited vegetarian or gluten-free options, guests often describe the breakfast as fantastic and a great value for money. Dinner experiences are mixed with guests praising the affordability and quality of certain dishes like pizzas and salmon but noting the limited menu options and inconsistent service as areas for improvement.
Rooms at the hotel are widely praised for their cleanliness, modern decor and comfort. Visitors find the rooms spacious and well-equipped, although family rooms can feel cramped for larger groups. Some minor issues such as room temperature control and noise from nearby lifts are mentioned, but overall, the rooms contribute positively to the guest experience.
Cleanliness is a standout feature with guests frequently commending the spotless condition of rooms and common areas. The hotel's modern ambiance and thorough housekeeping contribute to a fresh and welcoming environment.
Guest interactions with staff are a highlight of the stay with reviews consistently praising the friendly, accommodating and professional nature of the team. Specific staff members receive individual commendations and the overall service quality significantly enhances the guest experience.
The hotel's free WiFi is another positive aspect with guests generally finding the connection reliable and easy to access, suitable for both work and leisure activities.
The on-site gym, though small, is well-maintained and equipped, offering 24-hour access and a good variety of exercise options, pleasing guests who prioritize fitness during their travels.
Parking, while appreciated for its proximity and secure options, draws some criticism for its cost. Despite the occasional complexity of the system, the availability of discounted rates and secure cycle racks is noted as a positive feature.
For families, the hotel provides a generally friendly and accommodating atmosphere with perks like complimentary meals for children. However, the small size of family rooms and occasional noise disturbances suggest there is room for improvement in family-oriented amenities.
Beds are generally comfortable with soft pillows and clean bedding, although opinions on mattress firmness vary. Sofa beds receive mixed reviews with some guests finding them less comfortable.
Overall, Hampton By Hilton Belfast City Centre delivers a solid, budget-friendly experience consistent with its three-star rating. Guests appreciate the hotel's clean, well-equipped rooms, central location and friendly service, making it a reliable choice for a comfortable stay in Belfast. Show more
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Hotel Taking Steps Towards Sustainability
Hampton by Hilton Belfast City Centre is an eco-certified hotel with Green Tourism, ISO 14001, and ISO 50001 certifications. They are committed to sustainable practices as part of Hilton's Travel with Purpose goals.
Business Hotel
Hampton By Hilton Belfast City Centre is a reliable option for business travelers seeking a comfortable and convenient stay. It offers standard business amenities and a central location, making it easy to access various parts of the city.
Hotel with Parking
Secure discounted parking is available adjacent to the hotel. This offers a convenient and secure place to park close to the hotel entrance at a reduced cost.
Accessible Hotel
This hotel offers accessible guest rooms with mobility features, including entry doors with 32 inches of clear width. Accessible bathrooms feature roll-in showers, grab bars, emergency pull cords, and lowered fixtures. Lifts are available to all floors.
Hotel with Gym
The Hampton By Hilton Belfast City Centre has a well-maintained and clean gym. It offers functional and modern equipment, with 24-hour access. Guests appreciate the fitness center, which is a highlight of the hotel's amenities.
4-Star Hotel
Hampton By Hilton Belfast City Centre offers modern rooms and a range of amenities. It is known for its convenient location and comfortable accommodations, appealing to both business and leisure travelers.
Family Friendly Hotel
Room Types
Queen Room - Non-SmokingThis room features a seating area with an LCD flat-screen TV, a laptop safe and ironing facilities. Additional amenities include a work area and tea/coffee making facilities.
The en-suite facilities contain a shower and complimentary toiletries.
Corner Queen RoomThis room features a seating area with an LCD flat-screen TV, a laptop safe and ironing facilities. Additional amenities include a work area and tea/coffee making facilities.
The en-suite facilities contain a shower and complimentary toiletries.
Queen Accessible Room NSThis room features a seating area with an LCD flat-screen TV, a laptop safe and ironing facilities. Additional amenities include a work area and tea/coffee making facilities.
The en-suite facilities contain lowered fixtures and fittings for easier access.
Family RoomThis room features tea/coffee making facilities and iron and ironing board. Guests will also find an LCD flat-screen TV, and a sleeper sofa in the room.
The en-suite facilities include a shower and complimentary toiletries.
The sofa bed measurements are 205 cm long and 157 cm wide. Suitable for 2 adults and 2 children or 3 adults.
Corner Queen Room with Sofa BedThis room features a sofa bed with an LCD flat-screen TV, a laptop safe and ironing facilities. Additional amenities include a work area and tea/coffee making facilities.
The en-suite facilities contain a shower and complimentary toiletries.
Suitable for 2 adults and 2 children or 3 adults.
Twin Room - Non-SmokingThis room features a seating area with an LCD flat-screen TV, a laptop safe and ironing facilities. Additional amenities include a work area and tea/coffee making facilities.
The en-suite facilities contain a shower and complimentary toiletries.
Family Connecting RoomsProviding free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hampton By Hilton Belfast City Centre boasts a remarkable location, making it an ideal choice for travelers seeking convenience and accessibility. Situated right in the heart of Belfast, the hotel is adjacent to the main train and bus stations, including the Europa bus station, ensuring seamless connectivity for guests arriving or departing by public transport.
The central position places visitors within easy walking distance of key city attractions, shops, restaurants and bars with Belfast City Hall and the renowned Crown Liquor Saloon just a short stroll away. Additionally, the hotel's proximity to the Great Victoria Street Station offers further travel convenience.
Guests have praised the hotel not only for its prime location but also for its clean and comfortable rooms, friendly staff and effective service. The combination of an excellent central location with efficient amenities ensures a pleasant stay for both leisurely explorers and business travelers alike.
Breakfast
The breakfast experience at Hampton By Hilton Belfast City Centre generally receives positive feedback from guests. Many reviews highlight the wide variety of options available, noting that there is something for everyone, including hot and cold dishes such as sausages, bacon, eggs, pastries, fruit and the beloved waffle maker. Guests frequently describe the breakfast as fantastic, excellent and delicious with some calling it the best hotel breakfast they've ever had. The breakfast is also noted for being well-organized and replenished regularly, ensuring that there is plenty of food for everyone.
However, some guests report that the breakfast can be chaotic and overcrowded, particularly during peak times. Issues such as cold food, lack of cutlery and insufficient space in the breakfast area are mentioned as areas needing improvement. A few reviewers were disappointed by the limited options for vegetarians or those requiring gluten-free options. Despite these critiques, the overall sentiment about the breakfast is positive with many guests appreciating the complimentary breakfast and considering it a great value for money.
Dinner
The dinner experience at the Hampton By Hilton Belfast City Centre garners mixed feedback from guests. On the positive side, visitors often praised the affordability and quality of some dishes, highlighting the lovely food and affordable prices. Specific mentions of delightful pizzas, excellent salmon and good value bar food reflect well on the culinary offerings. Happy hour at the bar and options like self-made waffles for breakfast and kids eating free were also appreciated by families.
However, the most significant and consistent drawback highlighted by guests was the limited menu options for dinner. Many reviews pointed out that the menu offered minimal variety with some items being repeated every night. The lack of choices extended to specific complaints about limited evening food options, a bare snack menu after 9:30 PM and the absence of a proper kid’s menu. Some guests were particularly disappointed with specific items like the chicken burger and dry pizza, describing the food as basic or even poor quality at times.
The service also drew some criticism with several guests noting slow dinner service and long waiting times for meals. Additionally, the wine offering at breakfast and the unavailability of certain menu items due to the absence of a chef left some visitors wanting more.
While the meals themselves were often considered tasty and lovely, the limited menu and occasional discrepancies in food quality and service did not go unnoticed. Overall, the hotel's dinner services were generally good but left room for significant improvement in menu variety and dining experience.
Rooms
Hampton by Hilton Belfast City Centre receives commendable praise for its room quality with numerous guests highlighting the rooms as comfortable, clean and spacious. Visitors appreciate the modern decor and amenities such as air conditioning, ironing facilities and well-equipped showers. The size of the rooms is generally perceived as adequate for accommodating guests comfortably, although some reviews note that family rooms can feel a bit cramped. The cleanliness is consistently applauded with many guests finding their rooms spotless and well-maintained throughout their stay.
The quiet and spacious nature of the rooms further enhances the comfort level and beds are often described as very comfortable. However, guests do mention occasional issues with room temperature with some rooms being too hot and others too cold. Additionally, there were mentions of noise from nearby lifts and issues with room readiness upon arrival.
On the downside, there were sporadic complaints about small room sizes, poor shower pressure, some maintenance issues and inadequate ventilation. The family rooms, although mentioned repeatedly, seem to fall short of expectations for larger groups. Despite these minor setbacks, the overall sentiment towards the room quality at Hampton by Hilton Belfast City Centre remains largely positive, making it a solid choice for travelers seeking clean, modern and comfortable accommodations.
Beds
The beds at Hampton By Hilton Belfast City Centre generally receive positive remarks for their comfort with many guests describing them as very comfortable and featuring super soft pillows. The queen-size beds are particularly noted, although some beds come with a single duvet. Guests often appreciated the comfortable bedding and the clean condition of bedding and mattresses. For those who favor firm support, the firm mattresses might be a welcome feature, although opinions on firmness vary.
However, not all experiences were entirely positive. Some found the mattresses too hard, describing them as rock-hard or lumpy and springy. The sofa beds received mixed reviews, often criticized for being less comfortable and problematic for those with kids. The size of the beds was occasionally mentioned with some guests feeling they were smaller than expected.
The pillows, while soft, were occasionally noted as overly so, detracting from the comfort for some individuals. Despite a handful of negative comments regarding the bed's hardness or discomfort, many guests still found the overall bedding experience to be pleasant, citing comfortable and spacious beds as a highlight of their stay. In sum, while there are variances in guest opinions regarding firmness and bed types, the overall consensus leans towards a comfortable sleep experience at this hotel.
Cleanliness
The Hampton By Hilton Belfast City Centre stands out for its exceptional cleanliness, consistently mentioned by guests. They frequently highlight the spotlessly clean rooms and common areas, noting the hotel's modern and comfortable ambiance. The thorough housekeeping ensures rooms are clean, tidy and airy with clean linens and bathrooms receiving particular praise. Facilities are well-maintained, contributing to a fresh and welcoming environment. Despite a few isolated comments about minor oversights such as food residue, occasional dust and specific cleaning details, the overall high standard of cleanliness is a defining feature of guest experiences. The hotel's blend of modern decor and attentive maintenance makes it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The staff at Hampton By Hilton Belfast City Centre receive commendation for their consistently friendly and helpful nature. Reviews highlight an exceptional level of attentiveness with many guests appreciating the warm and welcoming reception provided by the team. Notably, staff members are often described as super-friendly, accommodating and efficient. The reception team stands out for their helpfulness, providing valuable local recommendations and efficiently handling guest requests.
Guests mention the staff's professionalism and knowledge, noting that their kindness enhances the overall experience. Staff members from various departments, including front desk, housekeeping and bar staff, contribute to the hotel's positive atmosphere. Guests frequently note that their interactions with the staff are pleasant and that the team goes out of their way to assist whenever necessary. Several individuals such as Michael, Greta, Kieran and Victoria receive specific praise for their outstanding service.
Despite a few isolated comments about staff being busy or less engaging, the overwhelming sentiment reveals a team dedicated to excellent customer service. The consistent friendliness and supportive attitude of the staff are highlighted as key factors that enhance the guest experience, making a stay at Hampton By Hilton Belfast City Centre memorable and enjoyable.
Wi-Fi
The WiFi experience at Hampton By Hilton Belfast City Centre has garnered mostly positive attention from guests. Numerous reviews praised the hotel for its good WiFi connection and efficient performance in rooms. Many guests appreciated the availability of free and unlimited WiFi throughout the hotel, noting that they encountered no complaints or issues. Accessing the WiFi was generally reported to be easy with a few mentions of the connection being very good. Some guests highlighted that the WiFi worked well and was quiet, making it suitable for both work and leisure activities. While one review mentioned a blank login page, such issues appeared to be rare. Overall, the hotel's WiFi service was viewed favorably by most guests.
Gym
The gym at Hampton By Hilton Belfast City Centre has received positive feedback from guests. Described as well-maintained and clean, the gym offers a good experience with functional and modern equipment. Guests appreciated the 24-hour access and found it well-equipped and suitable for a workout. The fitness center is noted to be a highlight of the hotel's amenities with visitors and their families enjoying the facilities. Despite being small, the gym is considered perfect for its size and offers a variety of good options for exercise.
Parking
The Hampton By Hilton Belfast City Centre offers a range of parking options with a multi-story car park conveniently located right next to the hotel. This adjacent facility ensures guests have easy access to secure parking for their vehicles and even features secure cycle racks for cyclists. Many guests find the availability of good value parking options nearby convenient with discounted rates frequently mentioned, often around £10 per night.
However, some reviews highlighted the cost of parking as a drawback, noting it can be expensive when added to the nightly rate. Despite this, the proximity of the car park is appreciated, facilitating effortless access for unloading and loading bags. The parking arrangement, albeit occasionally described as complex or confusing, generally works well once navigated.
Guests also appreciated the provision of complimentary parking in certain scenarios and the discounted rates, which offer a sense of value. A few comments however indicated minor issues with the initial difficulty in understanding the parking system and the lack of an attached hotel car park, meaning reliance on the public facility is mandatory.
Overall, while the parking situation at Hampton By Hilton Belfast City Centre might incur extra costs, it is generally considered convenient, secure and accessible, contributing positively to the guest experience.
Family
Hampton By Hilton Belfast City Centre offers a mixed experience for families with children, according to guest reviews. On the positive side, the hotel's accommodating staff and friendly atmosphere have been highly commended, particularly for making special occasions memorable for kids. The complimentary meals for children when an adult meal is purchased is also a significant plus, making dining more affordable for families. Breakfast stands out as a highlight with children notably enjoying it. The presence of a game section further enhances its appeal to families.
However, the size of the family rooms has been a recurring concern with many guests finding them too small for a comfortable stay, especially for larger families. Instances of noise disturbance from adjacent rooms have also been reported, suggesting that the soundproofing could be improved. Despite these issues, the hotel is highly regarded for short family getaways, thanks to its central location and clean, well-maintained facilities. Families seem to appreciate the general value for money, but some feel that the hotel could benefit from more kid-oriented amenities and larger room options.
3 Star
Hampton By Hilton Belfast City Centre is a solid choice for a comfortable and budget-friendly stay in Belfast. While it feels like a budget hotel, it delivers exactly what one would expect from a three-star establishment. Guests appreciate its bright, clean and well-equipped rooms with many noting the comfort and attentive details, despite not matching the higher-level hotels in certain aspects.
The location of this hotel is considered a major plus, providing great access to various parts of the city, including lots of taxis and stations nearby. The functional amenities, such as the business center and the gym, add to the convenience for both leisure and business travelers.
The breakfast experience is generally described as decent, though a live kitchen counter could enhance it further. Some guests found the breakfast options a bit basic, yet acceptable. The bar service and selection received mixed reactions with some feeling it lacked soul and variety.
Despite a few opinions on the hotel being slightly overpriced, overall it offers good value for money, especially considering the clean and comfortable rooms, friendly staff and good service. The hotel is well-suited for those seeking a reliable three-star stay at a reasonable price.
Business
Hampton By Hilton Belfast City Centre consistently receives positive feedback from business travelers, highlighting its suitability for work-related stays. The hotel offers good facilities for business travelers, including a business center, meeting rooms and reliable WiFi, which are essential for productivity. The business suite and rooms are appreciated for their functionality and comfort.
The hotel is described as business travel friendly with efficient operations and professional staff ensuring a hassle-free experience. Guests particularly praise the great value for money, noting that it provides a good balance of cost and quality services. Its central location is advantageous for those needing quick access to the city center, making it an excellent choice for business trips. The secure and convenient location further enhances its appeal for business needs. Overall, Hampton By Hilton Belfast City Centre is an ideal option for business travelers looking for efficiency, convenience and value.
Accessible
Hampton By Hilton Belfast City Centre is praised for its convenient location and accessibility options, making it a suitable choice for guests with disabilities. The hotel offers handicap accessible rooms and guests noted that it is easy to navigate with elevators providing access to rooms and facilities. The proximity to public transportation is a highlight with easy access to bus and train stations, making it simple to explore nearby attractions. Reviewers appreciated the family-friendly and wheelchair-accessible areas within the hotel.
The location was also mentioned to be advantageous for those traveling by car, offering convenient parking options. Overall, the hotel is described as accessible to a wide range of guests, including those with children, ensuring a comfortable and hassle-free stay. Despite one mention of lift issues and another pointing out the difficulty with heavy luggage, the general consensus indicates that the hotel provides good accessible facilities and is easily accessible for transport and sightseeing.
No, Hampton By Hilton Belfast City Centre doesn't have any pool.
No, a spa isn't available at Hampton By Hilton Belfast City Centre.
No, Hampton By Hilton Belfast City Centre doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton Belfast City Centre.
Yes, Hampton By Hilton Belfast City Centre has a gym.