Hotel with SpaSummary of reviews related to the 'Spa' categoryThe spa at Acapulco Resort Hotel receives considerable praise for its diverse and commendable features. Guests were particularly taken with the good spa facilities, including a hammam, sauna, Turkish steam room, jacuzzi and heated pool. The massage services stood out as excellent with many noting the professionalism and friendliness of the therapists. The spa treatments, especially the foam massage, were well-regarded for offering good value at pleasant prices, comparable to those found in Europe.
The cleanliness of the spa rooms and the exceptional staff were frequently mentioned with the team being described as excellent. Guests noted the spa's beautiful and luxurious atmosphere, highlighting it as the highlight of their stay. The wellness and gym facilities added to the overall positive experience.
However, there were some critiques. Many felt that the spa area, albeit nice and indulgent, was rather small for the size of the hotel and in need of renovation and better management. Cleanliness was another concern with mentions of the spa pool and hammam not meeting expectations. The constant presence of children in the spa area and the inadequate supply of towels were also cited as areas needing improvement.
Despite these downsides, the general sentiment toward the spa at Acapulco Resort Hotel was positive, suggesting that with some investment and management enhancements, it could elevate its status to match its commendable services and facilities.
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