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Summary of reviewsThe Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG is widely praised for its strategic location, accommodating staff, and excellent amenities. Situated in the vibrant heart of Newport, Kentucky, the hotel offers guests easy access to nearby attractions such as Newport Aquarium and downtown Cincinnati, along with convenient transportation options. The proximity to major highways simplifies city exploration, balancing a quieter stay with the excitement of urban life.
The hotel's breakfast service receives high accolades for its variety and quality, with a buffet boasting an array of tasty options like sausages, pancakes, and other hot foods. Guests appreciate the cleanliness and attentive service of the breakfast area, adding a delightful start to the day. The rooms stand out for their spaciousness and modern design, consistently reviewed as clean, comfortable, and equipped with useful amenities such as mini-fridges and microwaves. The extra comfortable beds enhance the restful experience, contributing to overall guest satisfaction.
Cleanliness is a noteworthy feature, with spotless rooms and public areas creating a welcoming environment. The dedicated housekeeping staff adds to the positive experience, maintaining high standards of hygiene throughout the hotel. The staff, including notable members like Molly and Fatima, are commended for their friendliness and professionalism, ensuring guests feel welcome and attended to. Their helpfulness in providing local recommendations enhances the overall stay.
The gym and pool area complement the hotel's offerings, with guests appreciating the well-maintained equipment. While the pool garners mixed reviews regarding water temperature, its cleanliness and spaciousness prove popular, especially among families. The hotel's bedding receives significant praise for comfort, further reinforcing its reputation for delivering restful nights.
Overall, Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG offers a pleasant experience characterized by a convenient location, cleanliness, and attentive service. The combination of comfortable accommodations and quality amenities makes it a favorable choice for travelers seeking a satisfying visit to Cincinnati and Newport. Show more
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Categories
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomThis room features a flat-screen TV with cable channels, a coffee machine and microwave.
Queen Suite with Two Queen Beds and Sofa BedThis spacious suite features a flat-screen TV with cable channels, a coffee machine and microwave.
King Suite with Sofa BedThis spacious suite features a flat-screen TV with cable channels, a coffee machine and microwave.
Standard Room with Two Queen BedsThis room features a flat-screen TV with cable channels, a coffee machine and microwave.
King Room - Disability Access Hearing Accessible - Roll-In ShowerThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The double room provides heating. The unit has 1 bed.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a hairdryer. The double room features heating. The unit offers 2 beds.
King Suite with Mobility Accessible Transfer ShowerThe suite offers air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The suite features heating. The unit has 2 beds.
King Room with Roll-In Shower - Disability AccessThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a hairdryer. The double room features heating. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Situated in the heart of Newport, Kentucky, the Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG boasts an impressive location that frequently receives praise from its guests. Visitors appreciate the hotel's proximity to both Newport and downtown Cincinnati, making it an ideal base for exploring local attractions such as the Great American Ballpark, Cincinnati Zoo, and Newport Aquarium. The neighborhood offers an assortment of dining options within easy reach, and the nearby trolley and shuttle services provide convenient transportation to various entertainment spots and sporting events.
The hotel is strategically positioned near major highways, facilitating swift access to various parts of the city, including shopping areas and major sporting venues. Its location strikes a balance between being off the main road for a quieter stay, yet close enough to the vibrant city life, allowing guests to enjoy the local sights without the typical downtown prices. This proximity to the interstate and public transportation options makes it an advantageous choice for visitors seeking to explore Cincinnati and Newport.
Guests repeatedly highlight the convenience of the hotel's location, its clean surroundings, and the friendliness of the staff. With comfortable accommodations and a variety of breakfast offerings, the hotel complements its enviable location, making it an attractive choice for both family travelers and sports enthusiasts alike. Whether visiting for leisure or attending events, the accessibility and amenities of this hotel offer a pleasant and practical stay.
Breakfast
The breakfast experience at Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG stands out as a significant highlight according to guest reviews. Visitors consistently praised the breakfast buffet for offering a wide array of options that cater to different tastes, ensuring there is something for everyone. The cleanliness and well-stocked nature of the breakfast area were frequently noted, making for a pleasant morning routine. Guests enjoyed the abundance of hot food choices, including sausages, eggs, pancakes, and biscuits with gravy, all contributing to a satisfying start to the day.
The addition of unique features like an automatic pancake machine adds a playful yet practical touch, delighting guests of all ages, especially children. The staff in charge of breakfast were often commended for their friendliness and attentiveness, contributing to the overall positive experience. While there were some isolated concerns about breakfast quality, the majority of guests found the breakfast both convenient and tasty, reinforcing the hotel's good value proposition for travelers.
Rooms
The Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG has received a wave of positive remarks regarding its rooms, reflecting guests' satisfaction with their experience. Notably, many travelers appreciated the spaciousness and cleanliness of the rooms, often describing them as large, comfortable, and stylish with a modern touch. The cleanliness of not just the rooms but also the bathrooms has consistently been praised, with guests noting that the rooms felt fresh upon arrival and were stocked with necessary amenities like a mini-fridge, microwave, and coffee maker.
Comfort is a recurring theme in the reviews, with many lauding the extra comfortable beds and the generous size of the suites, which catered well to both solo and family travelers. The modern and up-to-date facilities further added to guests' satisfaction, contributing to a relaxed and convenient stay. Specific features, such as walk-in showers and soft bedding, were also highlighted for enhancing guests' comfort. In addition to the room-related comments, the hotel's breakfast options have been well-received, rounding off a multitude of positive experiences at this hotel. Despite a few logistical issues like overbooking, the overall sentiment remains enthusiastically positive, making it a desirable choice for travelers seeking well-maintained, comfortable lodging with an excellent breakfast offering.
Beds
At the Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport, guests consistently praise the comfort of the beds, which frequently stand out as a highlight of their stay. Reviews mention beds ranging from very comfortable to super comfy, earning an A+ rating for the mattress and bedding. The overall impression is that this hotel excels in providing a restful night's sleep with clean sheets and soft, fluffy pillows adding to the experience.
Though one guest expressed disappointment about the bed size, mentioning a preference for a king-size bed, the majority of feedback highlights the comfort of the regular beds. Guests have noted the beds as one of the most comfortable they’ve experienced, making them suitable for a soothing overnight visit. The clean and spacious rooms often complement the comfortable sleeping arrangements, further enhancing the hotel's reputation for providing a pleasant environment.
Moreover, aside from the beds, guests appreciate the hotel's clean facilities, friendly staff, and quality breakfast options, contributing to a comprehensive sense of satisfaction during their stay. Despite a few minor inconveniences noted in the reviews, the consistent emphasis on bed comfort suggests that visitors can expect a great night's sleep in a welcoming setting.
Cleanliness
The Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG receives consistent praise for its cleanliness and inviting atmosphere. Guests frequently comment on the spotless condition of the rooms and public areas, noting the overall cleanliness as a standout feature of their stay. The hotel is described as both clean and comfortable, with many visitors pleasantly surprised by its modern, well-maintained facilities.
The housekeeping team is frequently commended for doing an excellent job, ensuring rooms are thoroughly clean before guests arrive. Additionally, the cleaning staff is mentioned as friendly and accommodating, adding to the positive experience. Breakfast offerings are highlighted not only for their variety but also for the cleanliness of the dining area, contributing to an enjoyable start to the day.
Guests remark on the hotel’s convenient location, making it easy to access and ideal for exploring nearby attractions. The staff is described as helpful and friendly, ready to assist visitors with recommendations and inquiries. Overall, the hotel provides a clean and quiet environment with comfortable beds and spacious rooms, consistently meeting and often exceeding guest expectations in terms of hygiene and service.
Staff
The Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG shines with its exceptional staff. From check-in to check-out, guests are consistently greeted by friendly faces, ensuring each visitor feels welcomed and cared for during their stay. Notable staff members, such as Molly, Fatima, Benjamin, Jason, and James, receive high praise for their professionalism and enthusiasm, making a difference in guests' experiences. Breakfast service is highlighted as both delicious and attended by staff members who exemplify a friendly touch. Multiple reviews commend the staff for being knowledgeable, helpful, and accommodating, often going above and beyond to address guest needs and ensure comfort. Whether it's assisting with directions to nearby attractions or offering local dining recommendations, the hotel's team is proactive in enhancing guests' overall experience. The welcoming atmosphere, facilitated by an approachable and sincere team, leaves a lasting impression, encouraging guests to return for future visits. The staff's consistent kindness and professionalism set the tone for a pleasant stay, contributing significantly to the positive feedback from families and travelers alike.
Gym
The Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG features a welcoming gym area with well-maintained equipment, providing guests with a satisfactory workout experience. While the gym itself doesn't receive much specific commentary, the overall fitness facilities appear to complement the hotel's offerings effectively. The staff is noted as being excellent, contributing to a positive atmosphere for guests. The hotel's location is highlighted as a strong point, providing convenient access for visitors. Additionally, the pool area, while on the smaller side, is generally well-regarded and clean, drawing appreciation particularly from families with children. It serves as a pleasant spot for relaxation alongside the enjoyable breakfast, creating an overall satisfying stay.
Pool
The Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport offers an indoor pool that has garnered mixed reviews from guests. On the bright side, the pool area is frequently noted for its cleanliness and spaciousness, providing ample space for families to enjoy some quality time together. Many visitors have expressed how much their children loved the pool, with comments highlighting the enjoyment and fun they had. The pool is described as open and well-maintained, making it a pleasant spot for guests to relax.
However, several reviews mention that the water temperature tends to be on the colder side, making it less inviting for those sensitive to chillier waters. Some guests expected a heated pool, which was not the case, leading to disappointment. Others have noted the pool could use some updates and improvements to enhance the overall experience.
Despite these minor drawbacks, the positive aspects of the pool, such as its size and cleanliness, generally leave a favorable impression. It's clear that the pool is a well-loved amenity among families and children, contributing to memorable stays at the hotel.
Yes, Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG.
No, Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG.
Yes, Holiday Inn Express Hotel & Suites Cincinnati Southeast Newport by IHG has a gym.