Allia Gran Pampulha Suites
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAllia Gran Pampulha Suites receives generally favorable reviews, particularly for its strategic and convenient location. The hotel is praised for its proximity to important landmarks such as the Mineirão Stadium and UFMG, making it ideal for event-goers and exam-takers. The peaceful and safe neighborhood, filled with restaurants, bars, supermarkets and easy access to transportation, further enhances its appeal. Guests also commend the panoramic views from the rooftop terrace and the modern, clean and comfortable rooms.
Breakfast at the hotel is often described as delicious and plentiful with a variety likened to higher-rated hotels. Attentive and friendly staff add to the positive dining experience, though some organizational issues, including overcrowding and long waits during peak times, were noted. Criticisms also include the breakfast not being included in the daily rate and occasional cleanliness issues.
The dinner experience offers mixed reviews with guests appreciating the diverse menu and specific dishes like sushi and pizza buffets. However, there are frequent complaints about poor service, high prices and food quality, along with maintenance issues in the restaurant area. Improvements in these areas could enhance the dining experience significantly.
Rooms at Allia Gran Pampulha Suites are generally spacious, clean and comfortable, featuring cozy beds, modern decor and pleasant amenities. Despite occasional noise issues and minor cleanliness concerns, many guests find the rooms appealing and well-maintained. The rooftop pool provides an excellent view and a pleasant environment, though maintenance and cleanliness could be improved.
Cleanliness is a strong point for the hotel with many guests praising the spotless rooms and general areas. However, inconsistent service, particularly in common areas, has been noted. Staff receive high marks for their politeness and helpfulness, though some inconsistencies in service quality were reported.
The hotel's Wi-Fi receives mixed feedback with some guests finding it reliable and fast, while others experience connectivity issues. Improved internet coverage throughout the hotel could enhance the guest experience.
The parking situation is a significant area of concern. Many guests find the garage tight and difficult to navigate, especially for larger vehicles. Limited spaces and a generally neglected condition of the parking area detract from the overall experience.
For families, the hotel offers a generally comfortable environment, though certain amenities like a non-functional playground and a closed kid's pool were disappointing. Larger rooms and a variety of breakfast options cater well to families, but improved soundproofing and cleanliness would enhance their stay.
Overall, Allia Gran Pampulha Suites is well-regarded for its location, comfortable rooms and helpful staff, making it a solid choice for visitors to the Pampulha area. However, addressing the noted areas for improvement would lead to even better guest experiences.
Categories
Breakfast at the hotel is often described as delicious and plentiful with a variety likened to higher-rated hotels. Attentive and friendly staff add to the positive dining experience, though some organizational issues, including overcrowding and long waits during peak times, were noted. Criticisms also include the breakfast not being included in the daily rate and occasional cleanliness issues.
The dinner experience offers mixed reviews with guests appreciating the diverse menu and specific dishes like sushi and pizza buffets. However, there are frequent complaints about poor service, high prices and food quality, along with maintenance issues in the restaurant area. Improvements in these areas could enhance the dining experience significantly.
Rooms at Allia Gran Pampulha Suites are generally spacious, clean and comfortable, featuring cozy beds, modern decor and pleasant amenities. Despite occasional noise issues and minor cleanliness concerns, many guests find the rooms appealing and well-maintained. The rooftop pool provides an excellent view and a pleasant environment, though maintenance and cleanliness could be improved.
Cleanliness is a strong point for the hotel with many guests praising the spotless rooms and general areas. However, inconsistent service, particularly in common areas, has been noted. Staff receive high marks for their politeness and helpfulness, though some inconsistencies in service quality were reported.
The hotel's Wi-Fi receives mixed feedback with some guests finding it reliable and fast, while others experience connectivity issues. Improved internet coverage throughout the hotel could enhance the guest experience.
The parking situation is a significant area of concern. Many guests find the garage tight and difficult to navigate, especially for larger vehicles. Limited spaces and a generally neglected condition of the parking area detract from the overall experience.
For families, the hotel offers a generally comfortable environment, though certain amenities like a non-functional playground and a closed kid's pool were disappointing. Larger rooms and a variety of breakfast options cater well to families, but improved soundproofing and cleanliness would enhance their stay.
Overall, Allia Gran Pampulha Suites is well-regarded for its location, comfortable rooms and helpful staff, making it a solid choice for visitors to the Pampulha area. However, addressing the noted areas for improvement would lead to even better guest experiences.
Hotel for Honeymoon
This hotel offers comfortable suites in the Pampulha area, close to the lake and other attractions. The spacious suites provide a relaxing environment for a honeymoon.
Family Friendly Hotel
This hotel is well-regarded by previous guests. It provides ample space for families.
Dog Friendly Hotel
This hotel welcomes pets and provides suites, offering more space for guests traveling with dogs. The hotel is known to be pet-friendly and provides suites, offering more space for guests traveling with dogs.
Romantic Hotel
The hotel features comfortable suites and is located near the Pampulha area, offering a blend of relaxation and access to local attractions. This makes it suitable for a romantic getaway with cultural experiences.
Hotel with Swimming Pool
This hotel features a lovely pool area. It provides a relaxing environment with comfortable seating and excellent service, making it ideal for both leisure and business travelers.
Outdoor Pool
Hotel with Parking
The hotel provides private parking for its guests. This amenity ensures a designated space for vehicles, which is beneficial for travelers exploring the Pampulha region.
Accessible Hotel
This hotel offers accessible rooms and facilities. The amenities include ramps and elevators for easy access. It also features adapted bathrooms to ensure a comfortable stay for all guests.
4-Star Hotel
Located near Pampulha, this hotel offers comfortable suites and convenient access to the area's attractions. It provides a relaxing environment with a range of amenities for a pleasant stay.
Hotel with Outdoor Pool
This hotel provides an outdoor pool with sun loungers, a rooftop terrace, and a garden area. These facilities offer guests a pleasant environment for outdoor relaxation by the pool.
Hotel Taking Steps Towards Sustainability
Business Hotel
Guest Reviews
The reviews for Allia Gran Pampulha Suites highlight its strategic and convenient location as one of its strongest attributes. The hotel is frequently praised for its proximity to important landmarks such as the Mineirão Stadium and UFMG, which makes it ideal for those attending events or taking exams in these areas. Guests appreciate the quiet and peaceful neighborhood, which is described as safe for walking and perfect for morning strolls.
The hotel’s surroundings offer plentiful amenities, including a variety of restaurants, bars, supermarkets, bakeries and snack bars, ensuring guests have easy access to necessities and dining options. The location also allows for easy access to transportation, making it simple to catch a taxi or Uber for further travel.
Several reviews commend the panoramic views from the hotel’s rooftop terrace, providing a scenic perspective of Belo Horizonte and its landmarks like the Pampulha Lagoon. The calm and pleasant atmosphere of the Pampulha neighborhood is frequently mentioned, adding to the overall positive experience.
Many guests also emphasize the cleanliness, comfort and spaciousness of the rooms with particular appreciation for the cozy beds and modern amenities. The hotel staff receive praise for their politeness and helpfulness, contributing to the overall positive impression of the establishment.
While some reviews mention the hotel’s distance from the city center, the consensus is that the peace and quiet offered by the location offset this minor inconvenience. Ultimately, Allia Gran Pampulha Suites is recognized for its excellent location, making it a preferred choice for visitors to the Pampulha area.
Guest reviews of breakfast at Allia Gran Pampulha Suites highlight several key aspects of the experience. Positively, many guests found the breakfast to be delicious, plentiful and rich in variety, likening it to offerings at higher-rated hotels. The attentive and friendly staff also received frequent praise for their service during breakfast hours.
However, there are notable criticisms as well. A recurring concern is the disorganization and chaotic atmosphere, especially during peak times, leading to long waits and challenges with item replenishment. Many reviewers pointed out that the breakfast area is often crowded with insufficient seating and limited variety in the food options, sometimes resulting in guests encountering stale or reheated items.
Another common complaint is that breakfast is not included in the daily rate and must be paid for separately, which some guests feel does not provide good value for money given the quality and variety of the food. Issues such as dirty dishes, poorly maintained breakfast areas and fly infestations were also mentioned, which detract from the overall dining experience.
In summary, while the breakfast at Allia Gran Pampulha Suites can be enjoyable and satisfying for some, it is often marred by organizational issues, limited variety and additional costs that many guests feel are not justified.
The dinner experience at Allia Gran Pampulha Suites receives mixed reviews. On the positive side, guests appreciate the diverse and interesting menu options with some highlighting exceptional dishes like the sushi and pizza all-you-can-eat buffet, which provides good value for money. The presence of a restaurant within the hotel is seen as a convenient amenity with some guests finding the food to be very good and enjoying a pleasant ambiance. The breakfast, which is often included in the reservation, is generally rated favorably with some guests pointing out its wonderful quality.
However, many guests express dissatisfaction with various aspects of the dining experience. Service issues are frequently mentioned, including poor service during the day, inattentive staff and long wait times for room service orders. The restaurant's high prices are also a point of concern for some visitors who feel that the quality of the food does not justify the cost. Additionally, there are several complaints about the food quality with some describing it as terrible, bland or overcooked. Cleanliness and maintenance issues, such as dirty napkins and non-functional air conditioning, also detract from the overall dining experience.
Despite these criticisms, the restaurant's potential shines through in specific praises, suggesting that with improvements in service, food quality and overall management, it could offer a more consistently enjoyable dining experience for guests.
The rooms at Allia Gran Pampulha Suites offer generally positive experiences for guests. Many found the rooms to be spacious, comfortable and clean, contributing to a pleasant stay. The beds were frequently described as very comfortable and the air conditioning was appreciated for maintaining a pleasant temperature. Guests often mentioned the modern and stylish decor of the rooms as a highlight with some even noting impressive panoramic views from their windows.
The bathrooms received mixed feedback with some guests praising their cleanliness and functionality, including powerful showers. However, a few reviews pointed out issues such as small shower cubicles, dirty conditions and outdated fixtures.
Despite the overall comfort, several guests noted issues with room acoustics, mentioning that they could hear external noises and other guests. Some rooms were reported to have an unpleasant smell and occasional cleanliness issues like dusty surfaces and dirty curtains were raised.
Additional amenities like good room service, free luggage storage and a rooftop pool were appreciated, enhancing the overall experience. However, there were some grievances about basic items being missing, such as glasses or trash cans and requests for additional items like blankets occasionally met with poor responses.
Overall, while certain areas could see improvements, most reviews highlight the comfort, cleanliness and modern appeal of the rooms at Allia Gran Pampulha Suites, making it a favorable option for visitors looking for a convenient and well-located stay.
At Allia Gran Pampulha Suites, guests frequently highlight the comfort of the beds as a key positive aspect of their stay. The mattresses are often described as soft and very comfortable with many reviewers noting that the beds provided a good night’s sleep. Guests appreciate the spaciousness and cleanliness of the rooms, which often feature large, comfortable beds and good quality linens. Positive remarks extend to the pillows, which many found to be comfortable and complementing the overall sleep experience.
However, there are occasional mentions of issues such as beds being too small or having minor defects like burnt bedsheets or stained linens. A few guests noted problems with fitted sheets staying in place and some found the headboards or bed frames lacking in quality. Despite these isolated concerns, the general consensus among visitors is that the beds at Allia Gran Pampulha Suites are largely comfortable and contribute significantly to a pleasant and restful stay.
Allia Gran Pampulha Suites has garnered a mix of feedback regarding cleanliness, though positive remarks dominate the overall sentiment. Many guests praised the hotel for its very clean rooms and general areas. The spotless facility and freshly washed linens were highlighted by numerous visitors, who found comfort and satisfaction in the cleanliness and organization of the accommodation. The cleanliness of the rooms and the quality of the cleaning staff were frequently commended with specific mentions of "excellent" and "impeccable" conditions.
However, there were noticeable areas for improvement, particularly concerning inconsistent service. Some guests pointed out that the cleaning of certain areas, such as the restaurant, pool and elevators, fell short of expectations. Issues like dirty curtains, stained towels and uncleaned bathrooms were mentioned, suggesting a need for more thorough and routine housekeeping practices.
Despite the occasional oversight, the hotel's modern and comfortable accommodations, coupled with attentive staff, made a positive impression on many. Noteworthy were the clean and spacious rooms, the pleasant shower experiences and the overall well-maintained environment.
Guests seeking a well-located, clean and comfortable stay will find much to appreciate at Allia Gran Pampulha Suites, though it's evident that addressing certain cleanliness inconsistencies could greatly enhance the guest experience.
The staff at Allia Gran Pampulha Suites receive largely positive remarks from guests. Many reviews highlight the team's exceptional attentiveness, politeness and helpful nature. Employees, especially those like Marcos and Maria, are often praised for their friendliness and dedication, making guests feel welcomed and well taken care of. Housekeeping staff are noted for their efficiency and the cleanliness of the rooms. However, there are also mentions of less satisfactory experiences with some guests encountering rudeness and a lack of hospitality from certain staff members, particularly at the reception. Despite these occasional issues, the overall service quality is generally commendable, ensuring most guests a pleasant stay with attentive and courteous service. The hotel is appreciated for its good service, cost-benefit and helpful staff, although there are suggestions for improved consistency in customer service.
Guests at Allia Gran Pampulha Suites have shared mixed reviews regarding the hotel's Wi-Fi. On a positive note, many guests found the internet to be reliable and fast with stable connections and a good signal in some rooms. The Wi-Fi worked well enough for casual browsing and many appreciated the good availability of TV channels and drinks.
However, other reviews highlighted significant issues with the Wi-Fi service. Several guests experienced weak or intermittent signals with the internet frequently disconnecting or being unstable. Some mentioned that the weak Wi-Fi was unsuitable for video calls or work meetings and others reported no Wi-Fi access in their rooms or on bedroom TVs. The need for better internet coverage throughout the hotel was a common suggestion.
While the Wi-Fi performed adequately for some, consistently providing a strong and stable connection, improvement is needed to meet all guests' expectations.
The reviews of the Allia Gran Pampulha Suites’ pool area paint a mixed picture but highlight several positive aspects. The rooftop location is frequently praised for its excellent view of Belo Horizonte, making it a standout feature of the hotel. Guests often describe the pool area as beautiful and pleasant, noting it as one of the main reasons for choosing this hotel. The area is seen as great for relaxation with mentions of a magnificent sunset and a generally clean and organized environment.
However, there are repeated comments about the need for better maintenance and cleanliness. Some guests found the pool dirty and encountered issues with garbage, broken mirrors and a lack of umbrellas and shade. Several frustrations stemmed from the pool being closed or under maintenance during their stay. These issues often prevented guests from enjoying what is otherwise seen as a very good pool area. Despite its shortcomings, the rooftop pool's location and views remain a significant appeal for the hotel, contributing positively to guests' experiences.
The parking situation at Allia Gran Pampulha Suites appears to be a significant point of concern for many guests, casting a shadow on their overall experience. The majority of the reviews highlight the parking garage as being notably tight, cramped and difficult to navigate, which is particularly challenging for larger vehicles. Available spaces are limited and often operate on a first-come, first-served basis, leading to frustration and anxiety about securing a spot. Moreover, the underground parking has been criticized for its poor condition, featuring a dark, musty environment with leaking pipes and an overall neglected feel.
While there is mention of some positive aspects such as secure, free and private parking, these remarks are few and far between. Inconsistent availability often forces guests to resort to street parking, which is manageable but far from ideal. Rotational parking is also a theme, indicating that guests might frequently need to move their cars.
Additionally, there is no valet service, meaning guests must handle their own parking, which can be cumbersome. The logistical challenges of accessing certain floors and the lack of sufficient staff to assist with luggage further worsen the situation. Although some guests noted the parking as being well-managed and spacious, these reviews seem to be exceptions rather than the rule. Overall, it is clear that improvements in parking facilities could greatly enhance the guest experience at this hotel.
Allia Gran Pampulha Suites appears to be a mixed bag for families looking for a kid-friendly experience. While several reviews mentioned that the hotel maintains a family-friendly atmosphere, there were notable shortcomings. Families have appreciated the reasonably large rooms, family-oriented environment and especially the comfortable mattresses that make for a restful stay. Guests traveling with children found the breakfast to be quite good with a variety of options that cater to different tastes.
However, the hotel has faced criticism for not fully catering to families. Issues such as a non-functional playground and a closed kid's pool left many children disappointed. In addition, some rooms were reported to be too small to comfortably accommodate three people, making it less ideal for families seeking more space. Cleanliness and soundproofing were also areas that could use improvement.
The hotel does offer some conveniences like a useful store at the reception for quick snacks or essentials, which can be a lifesaver, especially when traveling with children. Kitchen support is another plus for parents who need to prepare meals or snacks for their little ones. Despite these positive points, the family-friendly activities and amenities appear limited, which might not meet all expectations for a family stay.
'Allia Gran Pampulha Suites' offers a mixed experience to its guests. While some reviewers highlight its great location and excellent service, others argue that the hotel falls short of its four-star rating. Many praise the hotel's overall quality, room comfort and cost-benefit ratio, noting it as a "wonderful hotel" and "worth every cent."
However, several guests express dissatisfaction with the amenities and services provided, claiming that the hotel does not meet the four-star standards it advertises. Common concerns include the quality of the breakfast not aligning with a four-star rating, limited coffee options and issues with room size, especially when accommodating three people. Additionally, some guests report disturbances from nighttime construction work.
Despite the mixed reviews, the hotel is also commended for its menu diversity and its well-situated neighborhood, making it a potentially attractive option for those visiting the Pampulha area. Overall, while it has its shortcomings, it often leaves guests with a generally positive impression.
Allia Gran Pampulha Suites emerges as a fitting choice for business travelers visiting Belo Horizonte. The hotel's infrastructure is well-suited for business trips, featuring practical and clean rooms that are spacious enough for work-related activities. The comfortable workspaces, equipped with functional desks and chairs, facilitate remote work, making it feasible to conduct business efficiently from the room. Guests also appreciated the hotel’s business center and effective Wi-Fi which cater to professional needs.
The strategic location near the business district is another advantage, offering convenience for those attending meetings or business events. A variety of breakfast options are provided in the on-site Japanese restaurant, though opinions on the dining experience varied.
The overall service receives positive feedback with friendly staff contributing to a generally pleasant stay. The hotel’s offerings, from practical rooms to good business amenities, make it a reliable choice for professionals, despite some critiques about the price in relation to comfort.
Allia Gran Pampulha Suites has been praised for its commitment to accessibility. The hotel offers accessible rooms and bathrooms, ensuring guests with disabilities have a comfortable stay. Guests appreciated the availability of accessible parking spaces and the overall accessibility of the extensive premises, which include well-designed ramps. Reviews highlighted the spacious and tidy rooms and the prompt attention to all requests, making the hotel experience convenient for everyone. Additionally, the hotel is dog-friendly, welcoming guests traveling with pets. The positive reception of accessibility features and amenities, including breakfast, reflects the hotel's dedication to inclusivity.
Allia Gran Pampulha Suites features an outdoor pool area that receives a mix of reviews from its guests. Many commend the rooftop pool for its stunning 360° view of the city, describing it as an enjoyable and pleasant spot for relaxation. The pool is often praised for being beautifully organized, well-maintained and providing an excellent location for guests to unwind. Some guests highlighted how the pool area adds a unique charm compared to other hotels with positive mentions of the dog-friendly environment and the incredible cityscapes visible from the rooftop.
However, there were recurring comments on some aspects that need improvement. Guests noted the pool's cleanliness varied with some days showcasing a less appealing pool condition. Issues such as broken mirrors, early closing hours and the need for repairs around the deck area were mentioned, suggesting that the maintenance could be more consistent. Additionally, the pool area lacks sufficient umbrellas, which affects comfort and some guests felt that the pool size shown in photos is somewhat misleading, finding it smaller in reality.
Despite these concerns, many guests still find the pool a standout feature of the hotel, appreciating its aesthetic appeal and the lovely rooftop location.
Allia Gran Pampulha Suites stands out as an ideal destination for honeymooners. The hotel offers a specialized honeymoon suite, ensuring a comfortable and romantic stay for newlyweds. Guests have praised the overall ambiance as perfect for a honeymoon, making it a great choice for couples seeking a memorable experience. Additionally, the availability of a honeymoon package adds to the allure, providing thoughtful amenities and services tailored for the occasion. The hotel is also dog-friendly, making it a lovely option for pet owners. Whether planning a wedding night or an extended honeymoon stay, Allia Gran Pampulha Suites promises a delightful and accommodating experience.
Allia Gran Pampulha Suites offers an ideal setting for couples seeking a romantic getaway. Guests frequently highlight the hotel's romantic atmosphere and lovely surroundings, which create an enchanting experience. It is an excellent choice for special occasions, such as honeymoons, where thoughtful details, like petals in bridal packages, add a personal touch. The presence of trees around the hotel enhances the romantic ambiance, making it a charming destination for couples. Despite the use of artificial petals in the bridal package, the overall experience remains highly positive with the romantic atmosphere being a standout feature.
Allia Gran Pampulha Suites has positioned itself as a pet-friendly hotel, making it a convenient choice for travelers with furry companions. Guests generally appreciate the welcoming nature of the staff towards pets with welcoming gestures and a kind attitude, especially during check-ins. The hotel does allow dogs to stay, providing an environment where pet owners feel accommodated.
However, there are certain restrictions and added costs that come with bringing a pet. The hotel charges a daily fee of R$ 63.00 for pets, which some guests find expensive. Additionally, pets are not allowed in certain areas such as the breakfast room and owners cannot leave their pets unattended in the rooms. The hotel also lacks specific pet amenities like hygiene mats or water bowls, which some pet owners might find inconvenient.
Despite these drawbacks, families, including those traveling with elderly members and small children, find the hotel's pet-friendly policy beneficial. The overall atmosphere is considered dog-friendly and the positive attitude of the staff towards pets enhances the experience. Nonetheless, some guests have reported negative experiences with cleanliness and inadequate communication regarding pet-related regulations, such as the requirement for vaccination proof.
All in all, Allia Gran Pampulha Suites provides a welcoming environment for pets, though with a few areas that could use improvement to fully meet the expectations of pet-owning guests.
Location Show Map
Location
The hotel’s surroundings offer plentiful amenities, including a variety of restaurants, bars, supermarkets, bakeries and snack bars, ensuring guests have easy access to necessities and dining options. The location also allows for easy access to transportation, making it simple to catch a taxi or Uber for further travel.
Several reviews commend the panoramic views from the hotel’s rooftop terrace, providing a scenic perspective of Belo Horizonte and its landmarks like the Pampulha Lagoon. The calm and pleasant atmosphere of the Pampulha neighborhood is frequently mentioned, adding to the overall positive experience.
Many guests also emphasize the cleanliness, comfort and spaciousness of the rooms with particular appreciation for the cozy beds and modern amenities. The hotel staff receive praise for their politeness and helpfulness, contributing to the overall positive impression of the establishment.
While some reviews mention the hotel’s distance from the city center, the consensus is that the peace and quiet offered by the location offset this minor inconvenience. Ultimately, Allia Gran Pampulha Suites is recognized for its excellent location, making it a preferred choice for visitors to the Pampulha area.
Breakfast
However, there are notable criticisms as well. A recurring concern is the disorganization and chaotic atmosphere, especially during peak times, leading to long waits and challenges with item replenishment. Many reviewers pointed out that the breakfast area is often crowded with insufficient seating and limited variety in the food options, sometimes resulting in guests encountering stale or reheated items.
Another common complaint is that breakfast is not included in the daily rate and must be paid for separately, which some guests feel does not provide good value for money given the quality and variety of the food. Issues such as dirty dishes, poorly maintained breakfast areas and fly infestations were also mentioned, which detract from the overall dining experience.
In summary, while the breakfast at Allia Gran Pampulha Suites can be enjoyable and satisfying for some, it is often marred by organizational issues, limited variety and additional costs that many guests feel are not justified.
Dinner
However, many guests express dissatisfaction with various aspects of the dining experience. Service issues are frequently mentioned, including poor service during the day, inattentive staff and long wait times for room service orders. The restaurant's high prices are also a point of concern for some visitors who feel that the quality of the food does not justify the cost. Additionally, there are several complaints about the food quality with some describing it as terrible, bland or overcooked. Cleanliness and maintenance issues, such as dirty napkins and non-functional air conditioning, also detract from the overall dining experience.
Despite these criticisms, the restaurant's potential shines through in specific praises, suggesting that with improvements in service, food quality and overall management, it could offer a more consistently enjoyable dining experience for guests.
Rooms
The bathrooms received mixed feedback with some guests praising their cleanliness and functionality, including powerful showers. However, a few reviews pointed out issues such as small shower cubicles, dirty conditions and outdated fixtures.
Despite the overall comfort, several guests noted issues with room acoustics, mentioning that they could hear external noises and other guests. Some rooms were reported to have an unpleasant smell and occasional cleanliness issues like dusty surfaces and dirty curtains were raised.
Additional amenities like good room service, free luggage storage and a rooftop pool were appreciated, enhancing the overall experience. However, there were some grievances about basic items being missing, such as glasses or trash cans and requests for additional items like blankets occasionally met with poor responses.
Overall, while certain areas could see improvements, most reviews highlight the comfort, cleanliness and modern appeal of the rooms at Allia Gran Pampulha Suites, making it a favorable option for visitors looking for a convenient and well-located stay.
Beds
However, there are occasional mentions of issues such as beds being too small or having minor defects like burnt bedsheets or stained linens. A few guests noted problems with fitted sheets staying in place and some found the headboards or bed frames lacking in quality. Despite these isolated concerns, the general consensus among visitors is that the beds at Allia Gran Pampulha Suites are largely comfortable and contribute significantly to a pleasant and restful stay.
Cleanliness
However, there were noticeable areas for improvement, particularly concerning inconsistent service. Some guests pointed out that the cleaning of certain areas, such as the restaurant, pool and elevators, fell short of expectations. Issues like dirty curtains, stained towels and uncleaned bathrooms were mentioned, suggesting a need for more thorough and routine housekeeping practices.
Despite the occasional oversight, the hotel's modern and comfortable accommodations, coupled with attentive staff, made a positive impression on many. Noteworthy were the clean and spacious rooms, the pleasant shower experiences and the overall well-maintained environment.
Guests seeking a well-located, clean and comfortable stay will find much to appreciate at Allia Gran Pampulha Suites, though it's evident that addressing certain cleanliness inconsistencies could greatly enhance the guest experience.
Staff
Wi-Fi
However, other reviews highlighted significant issues with the Wi-Fi service. Several guests experienced weak or intermittent signals with the internet frequently disconnecting or being unstable. Some mentioned that the weak Wi-Fi was unsuitable for video calls or work meetings and others reported no Wi-Fi access in their rooms or on bedroom TVs. The need for better internet coverage throughout the hotel was a common suggestion.
While the Wi-Fi performed adequately for some, consistently providing a strong and stable connection, improvement is needed to meet all guests' expectations.
Pool
However, there are repeated comments about the need for better maintenance and cleanliness. Some guests found the pool dirty and encountered issues with garbage, broken mirrors and a lack of umbrellas and shade. Several frustrations stemmed from the pool being closed or under maintenance during their stay. These issues often prevented guests from enjoying what is otherwise seen as a very good pool area. Despite its shortcomings, the rooftop pool's location and views remain a significant appeal for the hotel, contributing positively to guests' experiences.
Parking
While there is mention of some positive aspects such as secure, free and private parking, these remarks are few and far between. Inconsistent availability often forces guests to resort to street parking, which is manageable but far from ideal. Rotational parking is also a theme, indicating that guests might frequently need to move their cars.
Additionally, there is no valet service, meaning guests must handle their own parking, which can be cumbersome. The logistical challenges of accessing certain floors and the lack of sufficient staff to assist with luggage further worsen the situation. Although some guests noted the parking as being well-managed and spacious, these reviews seem to be exceptions rather than the rule. Overall, it is clear that improvements in parking facilities could greatly enhance the guest experience at this hotel.
Family
However, the hotel has faced criticism for not fully catering to families. Issues such as a non-functional playground and a closed kid's pool left many children disappointed. In addition, some rooms were reported to be too small to comfortably accommodate three people, making it less ideal for families seeking more space. Cleanliness and soundproofing were also areas that could use improvement.
The hotel does offer some conveniences like a useful store at the reception for quick snacks or essentials, which can be a lifesaver, especially when traveling with children. Kitchen support is another plus for parents who need to prepare meals or snacks for their little ones. Despite these positive points, the family-friendly activities and amenities appear limited, which might not meet all expectations for a family stay.
4 Star
However, several guests express dissatisfaction with the amenities and services provided, claiming that the hotel does not meet the four-star standards it advertises. Common concerns include the quality of the breakfast not aligning with a four-star rating, limited coffee options and issues with room size, especially when accommodating three people. Additionally, some guests report disturbances from nighttime construction work.
Despite the mixed reviews, the hotel is also commended for its menu diversity and its well-situated neighborhood, making it a potentially attractive option for those visiting the Pampulha area. Overall, while it has its shortcomings, it often leaves guests with a generally positive impression.
Business
The strategic location near the business district is another advantage, offering convenience for those attending meetings or business events. A variety of breakfast options are provided in the on-site Japanese restaurant, though opinions on the dining experience varied.
The overall service receives positive feedback with friendly staff contributing to a generally pleasant stay. The hotel’s offerings, from practical rooms to good business amenities, make it a reliable choice for professionals, despite some critiques about the price in relation to comfort.
Accessible
Outdoor Pool
However, there were recurring comments on some aspects that need improvement. Guests noted the pool's cleanliness varied with some days showcasing a less appealing pool condition. Issues such as broken mirrors, early closing hours and the need for repairs around the deck area were mentioned, suggesting that the maintenance could be more consistent. Additionally, the pool area lacks sufficient umbrellas, which affects comfort and some guests felt that the pool size shown in photos is somewhat misleading, finding it smaller in reality.
Despite these concerns, many guests still find the pool a standout feature of the hotel, appreciating its aesthetic appeal and the lovely rooftop location.
Honeymoon
Romantic
Dog Friendly
However, there are certain restrictions and added costs that come with bringing a pet. The hotel charges a daily fee of R$ 63.00 for pets, which some guests find expensive. Additionally, pets are not allowed in certain areas such as the breakfast room and owners cannot leave their pets unattended in the rooms. The hotel also lacks specific pet amenities like hygiene mats or water bowls, which some pet owners might find inconvenient.
Despite these drawbacks, families, including those traveling with elderly members and small children, find the hotel's pet-friendly policy beneficial. The overall atmosphere is considered dog-friendly and the positive attitude of the staff towards pets enhances the experience. Nonetheless, some guests have reported negative experiences with cleanliness and inadequate communication regarding pet-related regulations, such as the requirement for vaccination proof.
All in all, Allia Gran Pampulha Suites provides a welcoming environment for pets, though with a few areas that could use improvement to fully meet the expectations of pet-owning guests.
Yes, Allia Gran Pampulha Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Allia Gran Pampulha Suites.
Yes, Allia Gran Pampulha Suites welcomes dogs.
Yes, parking facilities are available at Allia Gran Pampulha Suites.
No, Allia Gran Pampulha Suites doesn't have a gym.
Location Show Map
More Options
