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Summary of reviewsThe eSuites Savassi Toscanini excels in providing a well-rounded and satisfying experience for its guests. Situated in the vibrant heart of the Savassi neighborhood, the hotel’s exceptional location is a standout feature. Guests appreciate the close proximity to numerous bars, restaurants, supermarkets and shops, as well as major attractions and the Pátio Savassi shopping mall, all within a serene and peaceful street that offers safety and accessibility. This strategic location allows for easy exploration on foot and convenient access to public transportation.
The hotel’s facilities further enhance the guest experience. Rooms are lauded for their spaciousness, cleanliness and modern, elegant decor. They feature high-quality bedding, comfortable mattresses and well-equipped amenities like good work desks, contributing to an overall sense of comfort and functionality. Although there are occasional maintenance issues, such as sink drainage problems, these are minor and do not significantly detract from the overall positive impression.
The breakfast experience at eSuites Savassi Toscanini is frequently highlighted as a major plus. Guests laud the delicious and varied options, including classic Brazilian items and special made-to-order dishes. Although some find the variety limited during busy periods, the quality and comprehensiveness are still highly regarded. The dining experience for dinner receives mixed feedback with praises for the cost-quality ratio and taste of certain dishes but some guests finding the menu limited and service slow.
Cleanliness is a consistent strong point with guests commending the pristine environment maintained throughout their stay. The attentive and competent cleaning staff contribute to a well-organized and comfortable atmosphere.
The hotel staff is another high point, frequently described as friendly, helpful and professional. Specific employees receive special mentions for their outstanding service. While there are occasional comments about lapses in communication during staff shifts, the overall hospitality and attentiveness significantly enhance the guest experience.
Wi-Fi service receives overall positive remarks, although the need for frequent reauthentication is noted as an inconvenience. The hotel’s spa is praised for its great atmosphere and excellent service, despite some occasional operational hiccups. The gym, while modern and appreciated, is seen as small and could benefit from more variety in equipment.
Parking services are generally smooth with valet operation running efficiently, though some guests feel the additional cost should be more inclusive. The hotel’s family-friendly atmosphere is bolstered by spacious rooms and attentive staff, even though the lack of a dedicated kids' space and pet-friendly policies are noted.
The proximity to vibrant nightlife adds to its appeal, making it an ideal spot for guests keen on exploring local dining and entertainment options. Comfortable beds with high-quality linens and pillows ensure a restful night's sleep, further cementing the hotel's reputation for comfort.
Overall, eSuites Savassi Toscanini is a highly recommended four-star establishment that combines strategic location, comfort, cleanliness and excellent service, making it a desirable choice for travelers.
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