BH Jaraguá Hotel
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Summary of reviewsThe BH Jaraguá Hotel receives largely positive reviews, particularly for its convenient location, satisfying breakfast and comfortable rooms. Strategically placed in the Pampulha region, the hotel provides easy access to significant landmarks like the Federal University of Minas Gerais (UFMG), Mineirão Stadium and Pampulha Lagoon, making it highly suitable for guests attending events or visiting these places. Despite some noise and the need for transportation to reach more distant areas, the hotel's position is deemed advantageous with abundant nearby restaurants and shops.
The breakfast at BH Jaraguá Hotel is praised for its variety and quality, offering fresh fruits, natural juices, cakes and local items such as cheese bread. Guests appreciate the well-organized and consistently replenished service, though some note a lack of options for dietary restrictions and occasional issues with food temperature.
Rooms are a standout feature, frequently described as clean, spacious and comfortable with well-maintained amenities. The cleanliness of the rooms and common areas is a highlight, contributing to a pleasant stay for guests. Some minor maintenance issues and occasional noise between rooms were noted, but they did not significantly detract from the overall experience.
Staff at the BH Jaraguá Hotel are commended for their friendliness and professionalism, particularly the reception team. The housekeeping and kitchen staff receive praise for their thorough and responsive service. Occasional issues with staff interaction and understaffing during peak times are mentioned but are not prevalent.
The hotel's free WiFi receives mixed reviews with some guests enjoying a strong, reliable connection, while others experience weak or intermittent service. The pool area garners less favorable feedback due to its small size and occasional cleanliness issues, though some guests find it enjoyable when well-maintained.
Parking is a mixed bag with free parking appreciated but tight spaces making maneuvering challenging. Despite these drawbacks, the availability of parking is considered a plus by many guests.
Families find BH Jaraguá Hotel to be an accommodating choice with extra beds and cribs provided at no additional cost and the staff being particularly helpful with special requests. The hotel is described as calm and peaceful, although the lack of an elevator for baby strollers is noted.
Overall, the BH Jaraguá Hotel stands out for its strategic location, comfortable accommodations and attentive staff, making it a well-regarded choice for visitors to the Pampulha area. Improvements in WiFi, pool maintenance and parking would further enhance the guest experience.
Categories
The breakfast at BH Jaraguá Hotel is praised for its variety and quality, offering fresh fruits, natural juices, cakes and local items such as cheese bread. Guests appreciate the well-organized and consistently replenished service, though some note a lack of options for dietary restrictions and occasional issues with food temperature.
Rooms are a standout feature, frequently described as clean, spacious and comfortable with well-maintained amenities. The cleanliness of the rooms and common areas is a highlight, contributing to a pleasant stay for guests. Some minor maintenance issues and occasional noise between rooms were noted, but they did not significantly detract from the overall experience.
Staff at the BH Jaraguá Hotel are commended for their friendliness and professionalism, particularly the reception team. The housekeeping and kitchen staff receive praise for their thorough and responsive service. Occasional issues with staff interaction and understaffing during peak times are mentioned but are not prevalent.
The hotel's free WiFi receives mixed reviews with some guests enjoying a strong, reliable connection, while others experience weak or intermittent service. The pool area garners less favorable feedback due to its small size and occasional cleanliness issues, though some guests find it enjoyable when well-maintained.
Parking is a mixed bag with free parking appreciated but tight spaces making maneuvering challenging. Despite these drawbacks, the availability of parking is considered a plus by many guests.
Families find BH Jaraguá Hotel to be an accommodating choice with extra beds and cribs provided at no additional cost and the staff being particularly helpful with special requests. The hotel is described as calm and peaceful, although the lack of an elevator for baby strollers is noted.
Overall, the BH Jaraguá Hotel stands out for its strategic location, comfortable accommodations and attentive staff, making it a well-regarded choice for visitors to the Pampulha area. Improvements in WiFi, pool maintenance and parking would further enhance the guest experience.
Family Friendly Hotel
This hotel is considered a family-friendly hotel in Belo Horizonte.
Hotel with Parking
The hotel offers free private parking for its guests, adding a significant layer of convenience. This amenity simplifies travel arrangements and provides a secure location for vehicles.
4-Star Hotel
This hotel offers comfortable accommodations. It is known for its central location and accessibility to various city attractions.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and sauna. Guests can enjoy the swimming pool facilities. The hotel also has a fitness center.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Guest Reviews
The BH Jaraguá Hotel boasts a consensus of favorable remarks regarding its convenient and strategic positioning. Nestled in the Pampulha region, the hotel offers easy access to key landmarks such as the Federal University of Minas Gerais (UFMG), Mineirão Stadium and Pampulha Lagoon. Guests attending events or working at UFMG highlighted its practical location, which allows for effortless commutes and even walking distance for some.
Surrounded by an array of restaurants, bakeries and pharmacies, the hotel guests can enjoy diverse dining and shopping options without venturing far. Though situated on a busy main street, it offers a relatively quiet and peaceful residential ambiance, appreciated by visitors.
While some guests found it slightly far from downtown, the location remains advantageous for those targeting Pampulha’s tourist spots and events. Despite a few remarks about noise and the necessity of transportation to go further afield, the majority of feedback underscores the accessibility and proximity to transportation routes, adding to the hotel's appeal for both convenience and comfort.
The reviews of the breakfast at BH Jaraguá Hotel generally convey a positive experience for guests. Many have praised the breakfast for its variety, quality and completeness, often describing it as delicious, well-stocked and excellently prepared. Guests appreciated the wide array of options, including fresh fruits, natural juices, tasty cakes and various breads, providing a rich and hearty start to the day. The breakfast service is frequently noted for being well-organized and replenished consistently, ensuring that items are available throughout the serving period.
Guests also highlighted specific features like the presence of typical local items such as cheese bread and dulce de leche, which added an authentic touch. The friendly and polite staff in the breakfast room contributed positively to their experience and special touches like a violinist playing occasionally during breakfast were mentioned as a delightful addition.
However, some reviews indicated areas for improvement. There were mentions of limited options for those with dietary restrictions such as lactose or gluten intolerance. A few guests felt that the breakfast could be better varied with repeated items across multiple days. Issues of cold or stale items, particularly hot food not being served at the right temperature, were also pointed out. Despite these criticisms, the overall sentiment towards the breakfast service at BH Jaraguá Hotel was largely favorable, making it a standout aspect of the stay for many guests.
The BH Jaraguá Hotel's restaurant offers a dining experience with both positive and negative aspects. Many guests found the food to be tasty and delightful, particularly praising the lunch and frequenting it for both lunch and dinner. The meals were described as simple but flavorful with some guests appreciating the practicality and fair pricing. Diners were generally satisfied with the quality, mentioning that dinner for 45 reais was good value for the money.
However, the variety of dinner options left something to be desired. Numerous reviews mentioned limited choices on the menu, which consisted mainly of a basic buffet with rice, beans, meat and potatoes. There were also comments about the food sometimes being too greasy or not always tasting good. Some guests noted that the dinner service could be slow or that room service occasionally delivered the wrong dish. Despite the simplicity, there were calls for a broader selection, including broths and soups, which are currently not available.
In terms of convenience, there were mixed feelings. The restaurant operates for lunch and dinner, but some guests were disappointed when there was no dinner service available or no nearby alternatives. While a microwave is available for guests, the desire for more diverse and higher-quality options was a recurring theme.
Overall, the BH Jaraguá Hotel’s restaurant offers a mixed dining experience with tasty meals that could benefit from a more extensive and varied menu.
The 'BH Jaraguá Hotel' seems to offer a largely positive experience based on guest reviews of its rooms. Visitors frequently praise the impeccable cleanliness, describing the rooms as well-organized and spotlessly maintained. Comfort is a recurring theme with many mentioning the cozy and spacious nature of the rooms. The beds, in particular, receive high marks for comfort, contributing to a restful stay.
Guests appreciate the well-thought-out room layouts, which are suited for both couples and small families. The rooms are noted for being well-ventilated, airy and adequately equipped with essential amenities such as desks, wardrobes and minibars. Many reviews also highlight the appealing room decor, pleasant views and effective soundproofing from external street noise.
While most reviews are positive, some pointed out areas for improvement. A few guests mentioned minor maintenance issues, such as air conditioning units and TV remotes needing attention. Noise between adjacent rooms and the occasional musty or cigarette smell were also noted by some. Despite these drawbacks, the overall feedback emphasizes the comfort, cleanliness and spaciousness, making the accommodations a worthwhile choice.
The hotel's newer structures and well-kept environment contribute to an enjoyable and comfortable stay. In summary, 'BH Jaraguá Hotel' offers a reliable, pleasant room experience, balancing comfort and cleanliness with a few manageable areas needing enhancement.
The BH Jaraguá Hotel boasts a predominance of positive remarks regarding its beds. Guests frequently praise the comfortable beds and good-quality mattresses, often highlighted as spacious and cozy with some excellently rated bed linens. Cleanliness is generally noted with bedsheets in great condition, though there are occasional comments about stained bedding, sheets not fitting well or having an unpleasant smell. The beds are comfortable and sleep-friendly, supplemented by soft pillows, forming a recurring theme. However, there are varied experiences with some reporting sagging or warped mattresses and discomfort from too soft or firm beds. A few guests found beds formed by pushing two singles together uncomfortable. Despite these occasional drawbacks, the overall consensus leans towards satisfied with the bed setup, ensuring a good night's rest for most guests.
Guest reviews of BH Jaraguá Hotel emphasize the high standards of cleanliness and organization throughout the premises. Many guests describe the rooms as clean organized and comfortable, appreciating the impeccable cleanliness and the fresh smell. Cleanliness extends to all areas, including common spaces and bathrooms with several mentions of well-sanitized bedding and towels.
The hotel is frequently praised for being very clean and tidy with remarks of everything being in order, creating a pleasant and comfortable stay. Some guests noted the excellent and top-notch cleaning performed by the staff, who are also described as friendly and meticulous in their duties.
Despite the mostly positive feedback, a few reviews indicate areas needing improvement. Sporadic issues such as mold in the bathroom, uncleaned fixtures, dust and occasional neglected rooms surfaced. Additionally, some guests experienced delays in towel replacements and general cleaning service inconsistencies during high occupancy periods or holidays.
Overall, the BH Jaraguá Hotel maintains a commendable level of cleanliness and organization with some room for improvement in specific cases. The overwhelmingly positive comments underscore its reputation, though addressing the few noted issues could enhance guest satisfaction further.
The BH Jaraguá Hotel has received widespread acclaim for the friendliness and professionalism of its staff. Guests frequently praise the hotel's employees for being friendly, polite and helpful, highlighting their dedication to providing excellent customer service. The reception team, in particular, receives numerous commendations for their attentiveness and efficiency, making check-in processes smooth and welcoming. Specific employees such as Cíntia are singled out for exceptional service.
The housekeeping and kitchen staff are also noted for their cleanliness and responsiveness, contributing to the hotel's pleasant atmosphere. The hotel is often described as very clean with a consistently pleasant smell in the corridors, which enhances the overall guest experience.
However, there are occasional reports of less favorable interactions, such as instances of rudeness or unresponsiveness from some reception staff. Issues with logistics and understaffing at times, particularly during high occupancy periods, have also been mentioned, along with language barriers for non-Portuguese speaking guests.
Despite these isolated incidents, the majority of reviews emphasize the staff's hospitality and their willingness to go above and beyond to ensure a comfortable stay, making the BH Jaraguá Hotel a well-regarded choice for travelers.
The WiFi experience at BH Jaraguá Hotel has varied widely among guests. On the brighter side, many appreciated its strong and reliable signal, particularly mentioning that it worked perfectly and never dropped. Some lauded the excellent, fast and free WiFi connection, which met their expectations for smooth internet access.
However, the positive feedback was counterbalanced by a significant number of guests who encountered issues. Common complaints included weak, slow and intermittent WiFi with some noting that it did not work above the third floor or in their rooms at all. Others felt the internet service was poor or unstable, compelling several to resort to using their own mobile data. For those prioritizing robust internet connectivity, their experiences suggest that while some areas of the hotel offer good service, others fall short.
In summary, BH Jaraguá Hotel's WiFi can be a hit or miss with some guests enjoying excellent connectivity while others struggle with inadequate service.
The pool area at BH Jaraguá Hotel received mixed reviews from guests with a significant emphasis on its small size and cleanliness issues. Several guests highlighted the pool as being more like a jacuzzi or a paddling pool rather than a traditional swimming pool. The cleanliness of the pool was a frequent point of concern with mentions of dirt, worms and maintenance issues such as broken pool chairs. Despite these criticisms, there were some positive remarks where guests expressed enjoyment of the pool once it was cleaned. However, the recurring theme in the reviews was the pool's tiny dimensions and inconsistent maintenance, which often led to dissatisfaction among guests. Furthermore, the pool was noted to be unheated and sometimes closed, adding to the less favorable feedback.
The parking situation at the BH Jaraguá Hotel has received mixed reviews from guests. While some appreciated the availability of free parking and found the garage secure, many noted that the parking spaces are quite tight, especially for larger vehicles. There are limited parking slots, which can be challenging during peak times and the garage design makes maneuvering difficult. Issues such as the uneven ground, narrow entrances and steep ramps further complicate parking. The parking management could use some improvement with more defined spaces and better organization being commonly suggested. Despite these challenges, the option of free parking and the convenient location remain plus points for some guests.
The BH Jaraguá Hotel stands out as a fantastic choice for families seeking accommodation in the Pampulha area. Numerous reviews highlight the hotel’s commitment to providing a family-friendly environment, making it a great option for guests with children. Provisions are readily made for both elderly family members and young ones with amenities such as extra beds and cribs often provided at no additional cost. The hotel notably offers rooms ideal for families, including larger spaces to accommodate everyone comfortably.
Families appreciate the cost-effective nature of the hotel with several mentioning the inclusion of an extra mattress in the daily rate. This helps keep the stay affordable without sacrificing comfort. Guests with children have found the staff exceptionally helpful, assisting with any special requests like cribs or extra beds, which contributes to a smooth and pleasant experience.
The hotel is frequently praised as a calm and peaceful place, ideal for those wanting a relaxing stay. Although there is no elevator for baby strollers, the overall accommodations for families tend to outweigh this inconvenience. In summary, BH Jaraguá Hotel provides a welcoming and accommodating experience for families, ensuring a comfortable and enjoyable stay.
BH Jaraguá Hotel is situated in a great location and offers adequate facilities to meet guests' needs, making it an attractive option for travelers seeking value for money. The rooms are notably clean despite their age and the helpful and friendly staff add to the welcoming atmosphere of the hotel. The breakfast, although generally good, lacks variety and includes just one prepackaged juice option, which some find subpar for a four-star establishment. The hotel's cleanliness, services and breakfast are most often noted as impeccable.
While the overall value for money is commendable, several guests argue that the hotel does not quite meet the standards typically expected of a four-star rating. The pool maintenance and certain amenities fall short of four-star luxury standards. Despite this, the hotel is praised for providing a good cost-benefit ratio and is considered deserving of four stars overall by some. For those focused on cost-effective lodging with an excellent location and friendly service, BH Jaraguá Hotel is a solid choice, although it may not align perfectly with the expectations set for a four-star hotel.
The BH Jaraguá Hotel presents itself as a highly suitable venue for business travelers, especially valued for its proximity to UFMG, making it an ideal choice for attending events or meetings near the university. The hotel boasts a good cost-benefit ratio and a structure that caters well to business needs. Facilities include comfortable rooms that are noted for their cleanliness with a well-organized breakfast setup and bathrooms equipped with shower heads.
Guests have positively highlighted the hotel's convenient access by car and its overall strategic location for business activities. The staff has been consistently praised for their attentiveness and politeness, contributing to an impeccable level of service. Although the hotel does not offer conference rooms, the comfortable desks and chairs in the rooms make them suitable for work or study.
Internet connectivity is reliable for work purposes and although there have been some issues with room soundproofing, the hotel has made efforts to ensure rooms provide a restful environment.
In summary, BH Jaraguá Hotel stands out as a commendable choice for business travelers, offering good value, excellent service and facilities that support a productive stay.
The BH Jaraguá Hotel offers a leisure area that includes a swimming pool and sauna, which has garnered positive mention for its appeal to families. However, the outdoor pool receives mixed reviews overall. Many guests note the pool's small size and occasional maintenance issues. Some encountered the pool dirty or under repair, limiting its usability. Though there were also remarks about broken chairs and cold water, it appears the pool area still managed to provide a satisfactory experience for some visitors. Unfortunately, the pool sometimes seemed neglected, causing hesitation even when reception was approached for recommendations. Overall, while the leisure amenities exist, improving pool conditions could enhance guest satisfaction significantly.
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Location
Surrounded by an array of restaurants, bakeries and pharmacies, the hotel guests can enjoy diverse dining and shopping options without venturing far. Though situated on a busy main street, it offers a relatively quiet and peaceful residential ambiance, appreciated by visitors.
While some guests found it slightly far from downtown, the location remains advantageous for those targeting Pampulha’s tourist spots and events. Despite a few remarks about noise and the necessity of transportation to go further afield, the majority of feedback underscores the accessibility and proximity to transportation routes, adding to the hotel's appeal for both convenience and comfort.
Breakfast
Guests also highlighted specific features like the presence of typical local items such as cheese bread and dulce de leche, which added an authentic touch. The friendly and polite staff in the breakfast room contributed positively to their experience and special touches like a violinist playing occasionally during breakfast were mentioned as a delightful addition.
However, some reviews indicated areas for improvement. There were mentions of limited options for those with dietary restrictions such as lactose or gluten intolerance. A few guests felt that the breakfast could be better varied with repeated items across multiple days. Issues of cold or stale items, particularly hot food not being served at the right temperature, were also pointed out. Despite these criticisms, the overall sentiment towards the breakfast service at BH Jaraguá Hotel was largely favorable, making it a standout aspect of the stay for many guests.
Dinner
However, the variety of dinner options left something to be desired. Numerous reviews mentioned limited choices on the menu, which consisted mainly of a basic buffet with rice, beans, meat and potatoes. There were also comments about the food sometimes being too greasy or not always tasting good. Some guests noted that the dinner service could be slow or that room service occasionally delivered the wrong dish. Despite the simplicity, there were calls for a broader selection, including broths and soups, which are currently not available.
In terms of convenience, there were mixed feelings. The restaurant operates for lunch and dinner, but some guests were disappointed when there was no dinner service available or no nearby alternatives. While a microwave is available for guests, the desire for more diverse and higher-quality options was a recurring theme.
Overall, the BH Jaraguá Hotel’s restaurant offers a mixed dining experience with tasty meals that could benefit from a more extensive and varied menu.
Rooms
Guests appreciate the well-thought-out room layouts, which are suited for both couples and small families. The rooms are noted for being well-ventilated, airy and adequately equipped with essential amenities such as desks, wardrobes and minibars. Many reviews also highlight the appealing room decor, pleasant views and effective soundproofing from external street noise.
While most reviews are positive, some pointed out areas for improvement. A few guests mentioned minor maintenance issues, such as air conditioning units and TV remotes needing attention. Noise between adjacent rooms and the occasional musty or cigarette smell were also noted by some. Despite these drawbacks, the overall feedback emphasizes the comfort, cleanliness and spaciousness, making the accommodations a worthwhile choice.
The hotel's newer structures and well-kept environment contribute to an enjoyable and comfortable stay. In summary, 'BH Jaraguá Hotel' offers a reliable, pleasant room experience, balancing comfort and cleanliness with a few manageable areas needing enhancement.
Beds
Cleanliness
The hotel is frequently praised for being very clean and tidy with remarks of everything being in order, creating a pleasant and comfortable stay. Some guests noted the excellent and top-notch cleaning performed by the staff, who are also described as friendly and meticulous in their duties.
Despite the mostly positive feedback, a few reviews indicate areas needing improvement. Sporadic issues such as mold in the bathroom, uncleaned fixtures, dust and occasional neglected rooms surfaced. Additionally, some guests experienced delays in towel replacements and general cleaning service inconsistencies during high occupancy periods or holidays.
Overall, the BH Jaraguá Hotel maintains a commendable level of cleanliness and organization with some room for improvement in specific cases. The overwhelmingly positive comments underscore its reputation, though addressing the few noted issues could enhance guest satisfaction further.
Staff
The housekeeping and kitchen staff are also noted for their cleanliness and responsiveness, contributing to the hotel's pleasant atmosphere. The hotel is often described as very clean with a consistently pleasant smell in the corridors, which enhances the overall guest experience.
However, there are occasional reports of less favorable interactions, such as instances of rudeness or unresponsiveness from some reception staff. Issues with logistics and understaffing at times, particularly during high occupancy periods, have also been mentioned, along with language barriers for non-Portuguese speaking guests.
Despite these isolated incidents, the majority of reviews emphasize the staff's hospitality and their willingness to go above and beyond to ensure a comfortable stay, making the BH Jaraguá Hotel a well-regarded choice for travelers.
Wi-Fi
However, the positive feedback was counterbalanced by a significant number of guests who encountered issues. Common complaints included weak, slow and intermittent WiFi with some noting that it did not work above the third floor or in their rooms at all. Others felt the internet service was poor or unstable, compelling several to resort to using their own mobile data. For those prioritizing robust internet connectivity, their experiences suggest that while some areas of the hotel offer good service, others fall short.
In summary, BH Jaraguá Hotel's WiFi can be a hit or miss with some guests enjoying excellent connectivity while others struggle with inadequate service.
Pool
Parking
Family
Families appreciate the cost-effective nature of the hotel with several mentioning the inclusion of an extra mattress in the daily rate. This helps keep the stay affordable without sacrificing comfort. Guests with children have found the staff exceptionally helpful, assisting with any special requests like cribs or extra beds, which contributes to a smooth and pleasant experience.
The hotel is frequently praised as a calm and peaceful place, ideal for those wanting a relaxing stay. Although there is no elevator for baby strollers, the overall accommodations for families tend to outweigh this inconvenience. In summary, BH Jaraguá Hotel provides a welcoming and accommodating experience for families, ensuring a comfortable and enjoyable stay.
4 Star
While the overall value for money is commendable, several guests argue that the hotel does not quite meet the standards typically expected of a four-star rating. The pool maintenance and certain amenities fall short of four-star luxury standards. Despite this, the hotel is praised for providing a good cost-benefit ratio and is considered deserving of four stars overall by some. For those focused on cost-effective lodging with an excellent location and friendly service, BH Jaraguá Hotel is a solid choice, although it may not align perfectly with the expectations set for a four-star hotel.
Business
Guests have positively highlighted the hotel's convenient access by car and its overall strategic location for business activities. The staff has been consistently praised for their attentiveness and politeness, contributing to an impeccable level of service. Although the hotel does not offer conference rooms, the comfortable desks and chairs in the rooms make them suitable for work or study.
Internet connectivity is reliable for work purposes and although there have been some issues with room soundproofing, the hotel has made efforts to ensure rooms provide a restful environment.
In summary, BH Jaraguá Hotel stands out as a commendable choice for business travelers, offering good value, excellent service and facilities that support a productive stay.
Outdoor Pool
Yes, BH Jaraguá Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at BH Jaraguá Hotel.
No, BH Jaraguá Hotel doesn't allow dogs.
Yes, parking facilities are available at BH Jaraguá Hotel.
No, BH Jaraguá Hotel doesn't have a gym.
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