Estoril Hotel
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Summary of reviewsEstoril Hotel, located in the heart of Belo Horizonte, offers travelers convenient access to popular attractions, including Praça Sete, museums, parks and shopping areas such as Shopping Cidade and Afonso Pena Avenue. Guests appreciate the hotel's proximity to transportation hubs and the abundance of nearby dining options. Despite some concerns about the safety of the surrounding area at night, the central location remains a significant advantage for visitors wishing to explore the city with ease.
The hotel's breakfast consistently receives praise for its variety, quality and abundance. Guests enjoy a wide range of options, including breads, cakes, cold cuts, fruits and beverages with breakfast often described as delicious and well-prepared. The staff, particularly Fabia and Lu, are commended for their excellent service. Some minor criticisms include occasional simplicity or limitation in options, but overall, the breakfast experience is highly regarded.
Guest experiences with the rooms at Estoril Hotel are mixed. Positive reviews highlight spacious and comfortable beds, clean linens and some rooms that feel modern and well-maintained. However, many guests report issues such as poor cleanliness, unpleasant smells, outdated decor and inadequate amenities like showers, TVs and Wi-Fi. The general consensus suggests that the hotel requires significant upgrades and better maintenance to enhance the overall guest experience.
Cleanliness is another area with mixed feedback. While some guests note clean rooms and fresh linens, numerous reviews point to significant issues, including dirty rooms, moldy wardrobes, musty odors and poor cleaning practices. Improved hygiene and maintenance are seen as crucial for guest satisfaction.
The staff at Estoril Hotel receive high praise for their politeness, attentiveness and professionalism. The reception and kitchen staff are frequently mentioned for their helpfulness and dedication, contributing to a pleasant experience for guests from check-in to check-out.
The Wi-Fi service, however, is a notable weakness for the hotel. Many guests report unreliable or non-existent connections, suggesting a need for considerable improvements in this area.
Guests have mixed opinions about the beds. While some find them comfortable and clean, others report issues with old, uncomfortable mattresses and unsatisfactory bed linens. There is room for improvement to ensure consistent bedding quality.
As a three-star hotel, Estoril Hotel offers modest and budget-friendly accommodations that appeal to cost-conscious travelers. The establishment provides a basic yet pleasant stay, though some guests feel it falls short of typical three-star standards, likening it more to a two-star experience. Despite its limitations, the hotel presents a good cost-benefit option for those looking to save money.
Overall, Estoril Hotel is favored for its location, breakfast and commendable staff, but it requires attention in areas such as cleanliness, room maintenance and Wi-Fi service to improve the guest experience fully.
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The hotel's breakfast consistently receives praise for its variety, quality and abundance. Guests enjoy a wide range of options, including breads, cakes, cold cuts, fruits and beverages with breakfast often described as delicious and well-prepared. The staff, particularly Fabia and Lu, are commended for their excellent service. Some minor criticisms include occasional simplicity or limitation in options, but overall, the breakfast experience is highly regarded.
Guest experiences with the rooms at Estoril Hotel are mixed. Positive reviews highlight spacious and comfortable beds, clean linens and some rooms that feel modern and well-maintained. However, many guests report issues such as poor cleanliness, unpleasant smells, outdated decor and inadequate amenities like showers, TVs and Wi-Fi. The general consensus suggests that the hotel requires significant upgrades and better maintenance to enhance the overall guest experience.
Cleanliness is another area with mixed feedback. While some guests note clean rooms and fresh linens, numerous reviews point to significant issues, including dirty rooms, moldy wardrobes, musty odors and poor cleaning practices. Improved hygiene and maintenance are seen as crucial for guest satisfaction.
The staff at Estoril Hotel receive high praise for their politeness, attentiveness and professionalism. The reception and kitchen staff are frequently mentioned for their helpfulness and dedication, contributing to a pleasant experience for guests from check-in to check-out.
The Wi-Fi service, however, is a notable weakness for the hotel. Many guests report unreliable or non-existent connections, suggesting a need for considerable improvements in this area.
Guests have mixed opinions about the beds. While some find them comfortable and clean, others report issues with old, uncomfortable mattresses and unsatisfactory bed linens. There is room for improvement to ensure consistent bedding quality.
As a three-star hotel, Estoril Hotel offers modest and budget-friendly accommodations that appeal to cost-conscious travelers. The establishment provides a basic yet pleasant stay, though some guests feel it falls short of typical three-star standards, likening it more to a two-star experience. Despite its limitations, the hotel presents a good cost-benefit option for those looking to save money.
Overall, Estoril Hotel is favored for its location, breakfast and commendable staff, but it requires attention in areas such as cleanliness, room maintenance and Wi-Fi service to improve the guest experience fully.
Cheap Hotel
This hotel offers standard amenities at a competitive price, making it suitable for budget-conscious travelers. Hotels typically provide more services than hostels or guesthouses, balancing cost and comfort.
3-Star Hotel
Estoril Hotel provides a comfortable stay with easy access to the city's main attractions. It is a practical choice for budget-conscious travelers.
Family Friendly Hotel
Guest Reviews
Estoril Hotel offers an excellent location in the heart of Belo Horizonte, making it extremely convenient for sightseeing and accessing nearby tourist attractions. Positioned just steps from Praça Sete, the hotel is close to popular destinations such as museums, parks and shopping areas like Shopping Cidade and Afonso Pena Avenue. Guests appreciate the easy accessibility to transportation hubs, including the central bus station and the abundance of nearby restaurants, bars and cafes.
While the hotel boasts a prime central location and guests commend its good service, clean rooms and balanced cost-benefit ratio, there are some safety concerns mentioned regarding the surrounding area, especially at night. However, the convenience of being in a central, well-connected part of the city, close to everything, largely underscores these concerns.
Overall, Estoril Hotel's location is highly favored for its proximity to the city's main attractions and practical amenities, offering a good option for travelers wishing to explore Belo Horizonte with ease.
Guests of Estoril Hotel generally provide positive feedback regarding the breakfast offered. The breakfast is consistently described as very good, excellent and delicious. Many guests appreciated the variety, noting a wide range of options including breads, cakes, sweets, cold cuts, fruits and beverages. Some reviews highlight the high quality and abundance of the breakfast, deeming it wonderful, impeccable and simply marvelous.
Most guests find the breakfast to be very organized, clean and prepared with care and love. The staff, particularly Fabia and Lu, are mentioned for their sensational service.
However, a few reviews note that the breakfast, while good and varied, can sometimes feel simple or basic. There are instances where guests felt the options were limited or found some items less fresh than expected with occasional comments about overripe fruits and lack of replenishment.
Overall, despite some minor criticisms, the breakfast at Estoril Hotel is well-regarded for its variety, quality and overall pleasant experience.
Estoril Hotel offers a mix of experiences when it comes to its rooms. Many guests appreciated the spaciousness and comfortable bed, making for a cozy stay. Some rooms provide essential comforts like air conditioning, although there are reports of it not functioning in certain instances. Both the bed and bathroom linens were often praised for their cleanliness and a few guests enjoyed rooms that felt modern and well-maintained. However, many reviews highlight that the hotel is an old building in need of significant maintenance. Issues such as poor cleanliness, dusty environments and unpleasant smells—including mold and bathroom odors—were noted by several visitors. The amenities like the shower, TV and Wi-Fi often failed to meet expectations with some guests reporting cold showers and TVs with limited channels. Additionally, the decor and furniture in several rooms seem outdated, contributing to a shabby ambiance. Basic accommodations might meet the needs of someone just looking for a place to sleep, but there are concerns regarding the overall upkeep of the rooms and shared facilities. In summary, while some rooms offer comfort and cleanliness, the hotel generally requires upgrades and better maintenance to enhance the guest experience.
At Estoril Hotel, guests have shared mixed experiences regarding the beds. Many reviews highlight that beds have been described as comfortable with several guests noting their satisfaction with the softness and overall comfort. Some beds were reported as clean and well-maintained, boasting new or very clean mattresses.
On the other hand, a noticeable number of reviews point to issues with bed quality and cleanliness. There were frequent mentions of old or uncomfortable mattresses with some guests describing sagging sides and springs that caused discomfort. Additionally, several guests were dissatisfied with the condition and cleanliness of the bed linens, reporting stains, dirt and even mold in a few instances. Some guests found the blankets and pillows inadequate, describing them as thin or in poor condition.
In summary, while there are commendable attributes about the comfort of the beds at Estoril Hotel, there is a significant variability that suggests room for improvement, particularly in the maintenance and cleanliness of bedding materials.
Estoril Hotel receives mixed reviews regarding cleanliness. On the positive side, some guests have praised the hotel for clean rooms, fresh linens and a general sense of cleanliness in certain areas. However, the overwhelming majority of reviews highlight significant issues with cleanliness and maintenance. Recurring complaints include dirty rooms, filthy bathrooms, moldy wardrobes, musty odors, stained bed linens and dust accumulation. Some guests have also noted poor ventilation and sticky floors. Additionally, multiple reviews mention poor cleaning practices with specific mentions of hair in shower drains, soap residue and unclean reception areas. The need for renovation and improved cleanliness is evident, suggesting that Estoril Hotel requires attention to hygiene and maintenance to enhance guest satisfaction.
The Estoril Hotel is consistently praised for its exemplary staff. Guests highlight the politeness, attentiveness and overall friendliness of the team, often describing their interactions with words like helpful, welcoming and courteous. The reception staff, in particular, receive commendations for their professionalism and readiness to assist with any queries or concerns. Visitors note the efficiency and attentiveness of the employees, contributing to a pleasant experience right from check-in to check-out.
Despite minor mentions of isolated incidents involving specific staff members, the general consensus is overwhelmingly positive, emphasizing the team's dedication to providing excellent service. The kitchen staff also garners positive remarks, particularly for their kindness and willingness to help.
Guests value the supportive and hardworking nature of the employees, highlighting how attentive and well-trained they are. Overall, the staff at Estoril Hotel play a crucial role in ensuring a comfortable and welcoming stay for all guests.
Guest reviews of the Estoril Hotel highlight significant issues with the Wi-Fi service. Many guests mentioned that the Wi-Fi did not work at all or had a very weak signal. Some experienced difficulties in connecting to the network due to a lack of guidance both at the reception and in the rooms. Despite these recurring problems, a few guests did mention that they experienced good Wi-Fi. However, the overall sentiment suggests that the Wi-Fi at Estoril Hotel is unreliable and in need of significant improvement.
Estoril Hotel offers simple and modest accommodation that can be quite cost-effective for budget-conscious travelers. Noteworthy for its efficient and attentive staff, the establishment provides a basic yet pleasant stay without unnecessary frills. Guests appreciate the hotel's good range of price options and find it a suitable place for resting. While the breakfast is simple, it’s considered pleasant. However, the facilities are basic and dated, making it feel more like a 2-star hotel rather than the advertised 3 stars. For those looking to save money, Estoril Hotel presents a great cost-benefit choice, although some guests feel it falls short in comfort compared to similarly priced options.
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Location
While the hotel boasts a prime central location and guests commend its good service, clean rooms and balanced cost-benefit ratio, there are some safety concerns mentioned regarding the surrounding area, especially at night. However, the convenience of being in a central, well-connected part of the city, close to everything, largely underscores these concerns.
Overall, Estoril Hotel's location is highly favored for its proximity to the city's main attractions and practical amenities, offering a good option for travelers wishing to explore Belo Horizonte with ease.
Breakfast
Most guests find the breakfast to be very organized, clean and prepared with care and love. The staff, particularly Fabia and Lu, are mentioned for their sensational service.
However, a few reviews note that the breakfast, while good and varied, can sometimes feel simple or basic. There are instances where guests felt the options were limited or found some items less fresh than expected with occasional comments about overripe fruits and lack of replenishment.
Overall, despite some minor criticisms, the breakfast at Estoril Hotel is well-regarded for its variety, quality and overall pleasant experience.
Rooms
Beds
On the other hand, a noticeable number of reviews point to issues with bed quality and cleanliness. There were frequent mentions of old or uncomfortable mattresses with some guests describing sagging sides and springs that caused discomfort. Additionally, several guests were dissatisfied with the condition and cleanliness of the bed linens, reporting stains, dirt and even mold in a few instances. Some guests found the blankets and pillows inadequate, describing them as thin or in poor condition.
In summary, while there are commendable attributes about the comfort of the beds at Estoril Hotel, there is a significant variability that suggests room for improvement, particularly in the maintenance and cleanliness of bedding materials.
Cleanliness
Staff
Despite minor mentions of isolated incidents involving specific staff members, the general consensus is overwhelmingly positive, emphasizing the team's dedication to providing excellent service. The kitchen staff also garners positive remarks, particularly for their kindness and willingness to help.
Guests value the supportive and hardworking nature of the employees, highlighting how attentive and well-trained they are. Overall, the staff at Estoril Hotel play a crucial role in ensuring a comfortable and welcoming stay for all guests.
Wi-Fi
3 Star
No, Estoril Hotel doesn't have any pool.
No, a spa isn't available at Estoril Hotel.
No, Estoril Hotel doesn't allow dogs.
No, parking facilities aren't available at Estoril Hotel.
No, Estoril Hotel doesn't have a gym.
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