H2 Platinum Lourdes
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Summary of reviewsH2 Platinum Lourdes in Belo Horizonte shines due to its exceptional location and high standards of cleanliness, making it a favored choice for both business and leisure travelers. Located next to the Diamond Mall, its proximity to central attractions and a variety of dining options is consistently praised with guests highlighting the ease of accessibility and onsite parking.
The spacious, well-equipped rooms receive positive feedback for their comfort, panoramic views and good amenities, though some mention the need for updates and maintenance. Cleanliness stands out as a significant strength with frequent commendations for the spotless rooms and public areas, despite occasional lapses in room cleaning frequency.
The hotel’s breakfast garners mixed reviews; while many appreciate the variety and taste of items such as fresh cheese bread and omelets, there are calls for improvements in quality and organization. The partnership with Pizzaria Olegário elevates the dining experience, although the hotel’s lunch and room service offerings need refinement.
The staff is frequently lauded for their friendliness and attentiveness, enhancing the overall guest experience. Though there are criticisms about reception staff's preparedness, the majority of guests find the service efficient and pleasant.
The fitness center is well-equipped with modern amenities, including a sauna and a jacuzzi, adding to the hotel’s appeal. The indoor heated pool receives positive remarks for its cleanliness and pleasant ambience, despite occasional maintenance issues.
WiFi connectivity is a mixed bag with some enjoying a stable connection while others experience weaknesses. Parking, though efficient, comes at an additional cost, which some guests find inconvenient.
The beds are praised for their comfort and high-quality linens, contributing to restful stays, despite isolated reports of worn-out mattresses. Overall, H2 Platinum Lourdes delivers a solid four-star experience, offering good value, comfortable accommodations and commendable service with room for targeted improvements in certain areas.
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The spacious, well-equipped rooms receive positive feedback for their comfort, panoramic views and good amenities, though some mention the need for updates and maintenance. Cleanliness stands out as a significant strength with frequent commendations for the spotless rooms and public areas, despite occasional lapses in room cleaning frequency.
The hotel’s breakfast garners mixed reviews; while many appreciate the variety and taste of items such as fresh cheese bread and omelets, there are calls for improvements in quality and organization. The partnership with Pizzaria Olegário elevates the dining experience, although the hotel’s lunch and room service offerings need refinement.
The staff is frequently lauded for their friendliness and attentiveness, enhancing the overall guest experience. Though there are criticisms about reception staff's preparedness, the majority of guests find the service efficient and pleasant.
The fitness center is well-equipped with modern amenities, including a sauna and a jacuzzi, adding to the hotel’s appeal. The indoor heated pool receives positive remarks for its cleanliness and pleasant ambience, despite occasional maintenance issues.
WiFi connectivity is a mixed bag with some enjoying a stable connection while others experience weaknesses. Parking, though efficient, comes at an additional cost, which some guests find inconvenient.
The beds are praised for their comfort and high-quality linens, contributing to restful stays, despite isolated reports of worn-out mattresses. Overall, H2 Platinum Lourdes delivers a solid four-star experience, offering good value, comfortable accommodations and commendable service with room for targeted improvements in certain areas.
Hotel Taking Steps Towards Sustainability
H2 Platinum Lourdes is recognized as an ethical and sustainable hotel. It provides recycling bins for guests and ensures waste is recycled. The hotel uses water coolers/dispensers to reduce reliance on single-use plastic bottles, and explicitly avoids single-use plastic stirrers, straws, cups, cutlery, and plates. Its environmental efforts also encompass water conservation, local food sourcing, energy efficiency, food wastage reduction, responsible electricity usage, animal welfare, and the maintenance of green spaces.
Hotel for Honeymoon
H2 Platinum Lourdes offers modern and comfortable rooms with excellent amenities. Its prime location and well-appointed rooms create a relaxing and enjoyable stay for couples.
Dog Friendly Hotel
This hotel in Lourdes is known to be pet-friendly and offers a comfortable stay with convenient amenities. Its location provides easy access to local attractions.
Romantic Hotel
Offers modern and well-appointed rooms, with a focus on comfort and convenience. Its central location and quality amenities make it a good choice for a romantic stay.
Hotel near Nightlife Spots
Situated in Lourdes, this hotel is surrounded by sophisticated bars and gourmet restaurants, offering a refined nightlife experience. Guests can enjoy upscale venues and a stylish social atmosphere.
Hotel with Parking
H2 Platinum Lourdes offers paid private parking on site, with no reservation needed, although it is subject to availability. Valet parking, a parking garage, and accessible parking are among the features provided.
Hotel with Gym
This hotel provides nice rooms with comfortable beds. It also has a fitness center.
4-Star Hotel
Located in the Lourdes neighborhood, this hotel is known for its modern design and excellent service. It provides a comfortable and stylish base for exploring Belo Horizonte.
Hotel with Indoor Pool
This hotel is located in Lourdes and offers an indoor pool. This pool provides a convenient option for relaxation and recreation.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Guest Reviews
Situated in a prime area of Lourdes in Belo Horizonte, H2 Platinum Lourdes boasts an enviable location that guests consistently praise. The hotel is conveniently positioned next to Diamond Mall, making it easy for visitors to shop, dine and explore the city. Various reviews highlight the superb accessibility to central attractions, including the central market and multiple squares. Its proximity to a gastronomic hub and several restaurants adds to the convenience for food enthusiasts.
Transport and accessibility are significant advantages with guests noting the ease of getting around the city from this central point. Onsite parking further enhances the hassle-free experience for those driving.
The hotel’s location is frequently described as excellent, perfect and unbeatable. Many reviews mention that the location alone makes H2 Platinum Lourdes a preferred choice, underscoring its strategic placement in a quiet yet accessible area. Whether walking or driving, guests find it easy to reach various important points in the city.
Overall, the hotel's prime location stands out as its most significant asset, complemented by additional positive mentions of cleanliness, comfort, good breakfast and attentive staff. The consistent praise for its ideal positioning confirms it as an excellent base for both business and leisure travelers exploring Belo Horizonte.
'H2 Platinum Lourdes' receives mixed reviews regarding its breakfast offerings. Many guests praise the breakfast for its good variety and taste, noting items like fresh cheese bread and homemade cakes. It starts early at 6:00, which is convenient for early travelers. Positive remarks highlight the breakfast as complete and very delicious with omelets, tapioca and scrambled eggs among the options.
However, there's noticeable criticism about the breakfast quality and organization. Some guests report stale breads, cold hot dishes and a lack of fresh fruits. The breakfast area is described as cramped and sometimes disorganized with insufficient plates and utensils. Multiple reviews mention that the quality of the breakfast doesn't align with the hotel's standard, suggesting improvements in both food quality and service.
Moreover, the additional charge for certain items like machine cappuccinos or espressos and the overall cost for breakfast seem to be a common point of contention. Many guests feel that the breakfast should be included in the room rate, given its current state and the hotel's pricing.
In summary, while the breakfast at H2 Platinum Lourdes is appreciated for its taste and variety by some, there's a clear call for enhancements to meet the expectations set by the hotel's standing and prices.
'H2 Platinum Lourdes' features a notable dining experience with its attachment to Pizzaria Olegário, hailed as one of the best pizzerias in Belo Horizonte (BH). Guests rave about the exceptional pizza offerings, particularly the sun-dried meat variety and the restaurant's convenient location on the ground floor adds significant value.
Additionally, the proximity to various excellent restaurants provides guests with numerous dining options, enhancing the overall stay. Despite the positives, the hotel's food quality for lunch and room service may require attention, as feedback indicates issues such as poorly made meals, greasy soup and limited beverage options.
Overall, while Pizzaria Olegário contributes a great dining highlight, improvements in other culinary areas could further elevate the dining experience at 'H2 Platinum Lourdes'.
H2 Platinum Lourdes offers spacious and well-equipped rooms, praised for their comfort and size. Many guests appreciated the large, clean and tastefully decorated rooms with some noting features like panoramic city views, functional desks and good lighting. The beds and pillows received positive feedback for their comfort, contributing to restful stays. Premium suites, ideal for families, come with additional amenities like kitchen facilities, adding convenience for those traveling with children.
Guests consistently highlighted the hotel’s good cost-benefit ratio, spacious accommodations, strong showers and good amenities. However, some aspects require attention—several reviewers mentioned the need for maintenance and updates, specifically citing outdated furniture, old bathroom finishes and occasional issues with cleanliness. Noise from the street and air conditioning units were also noted as potential disturbances.
Despite some inconsistencies in room upkeep and maintenance, the overall comfort and generous space of the rooms, along with the courteous service, make it a noteworthy option for travelers prioritizing space and practicality.
H2 Platinum Lourdes has garnered much praise for its beds, often described as comfortable and providing a restful night's sleep. The beds are complemented by high-quality linens and a good variety of pillows, which many guests found to their liking. Cleanliness is another strong point with bedding consistently noted as both clean and comfortable.
However, not all reviews are glowing. Some guests mentioned that certain mattresses were very worn out with noticeable sinking in some areas, which detracted from their experience. Additionally, while the majority found the beds to be comfortable, a few guests felt that the mattresses were too soft, indicating a preference for firmer support.
Despite these occasional critiques, the overall sentiment is positive, particularly highlighting the superior linens and comfortable sleeping arrangements as key aspects of their stay. The combination of comfort, cleanliness and quality bedding makes the experience at H2 Platinum Lourdes generally favorable for most visitors.
H2 Platinum Lourdes has garnered praise for its impressive cleanliness, often noted by guests as a highlight of their stay. Frequent mentions of clean rooms and bathrooms indicate a consistent standard of cleanliness. Guests appreciate the immaculate conditions, described as impeccable and spotless. The facilities, both new and well-maintained, add to the appeal, ensuring a clean and comfortable environment.
Guests also commented on the high standards and well-maintained cleaning procedures that contribute to the hotel's appealing appearance. This attention to detail extends to the hotel's public spaces, which are also frequently observed as clean and well-kept.
The hotel has faced some criticism regarding minor lapses, such as dirty floors and occasional lapses in room cleaning frequency. A few guests pointed out that more attention to cleaning details is needed in certain areas. Despite these occasional issues, the overall impression remains overwhelmingly positive with guests acknowledging the diligent efforts to maintain hygiene protocols.
In addition to cleanliness, the friendly and attentive staff further enhance the guest experience, creating a welcoming and well-organized atmosphere. H2 Platinum Lourdes is commended for its excellent location, comfort and the high standard of its cleaning practices, making it a reliable choice for travelers seeking a clean and comfortable stay.
At H2 Platinum Lourdes, guests have frequently noted the prominence and overall quality of the hotel staff. Reviewers generally praised the team's friendliness, politeness and attentiveness, highlighting the exceptional customer service extended by various employees. The reception staff received mixed feedback; while many noted their courteous and professional behavior, other guests mentioned instances of unpreparedness and lack of sympathy.
Staff members in different departments, including breakfast chefs and housekeepers, were commended for their polite, friendly and attentive nature. Some guests did note that the hotel suffers occasional issues related to staff availability and responsiveness, particularly at the reception.
Despite occasional criticisms regarding the reception staff's training and mood, the overall sentiment toward the hotel employees remains positive. Terms like helpful, professional and well-trained were used to describe many staff members, reinforcing that, for the most part, guests found the service efficient and pleasant.
The WiFi experience at H2 Platinum Lourdes presents a mix of opinions. Some guests highlighted the stable and good internet connection, appreciating the complementary access provided by the hotel. However, several noted issues with weak or unstable signals, particularly inside the rooms, affecting their overall satisfaction. While a few guests found the internet working great, others flagged disappointments, such as slow speeds and unstable connections. Additionally, the WiFi on the TVs did not meet expectations for some visitors. The hotel's effort in providing free WiFi is acknowledged, but there is room for improvement to ensure a more consistent and satisfactory internet experience for all guests.
H2 Platinum Lourdes offers an impressive fitness center alongside other wellness amenities that consistently receive positive feedback from guests. The gym stands out with its modern equipment, including new treadmills, ensuring a good workout experience. Visitors frequently describe it as well-equipped and excellent with some noting its availability for both guests and the public. In addition to the gym, the fitness area includes a sauna and a jacuzzi next to the pool, providing a comprehensive wellness experience. The overall impression is that the gym facilities are well worth the price, complementing the hotel’s strong suit in customer service and other amenities like the pool and spa area.
The pool facilities at H2 Platinum Lourdes generally receive positive feedback from guests. Visitors appreciate the indoor and heated pool, describing it as delightful and well-maintained. The ambience surrounding the pool area is noted to be pleasant, contributing to an enjoyable experience. Guests also highlight the positive aspects of the jacuzzi, mentioning it as both heated and nicely maintained. Cleanliness is a common theme with the pool and surrounding areas being kept in good condition. Despite the overall praise, a few guests mentioned minor drawbacks, such as the temperature of the hot water and occasional maintenance issues that prevented pool use. Nevertheless, the pool and jacuzzi are consistently regarded as excellent features of the hotel.
H2 Platinum Lourdes offers a good parking service, featuring valet parking with a reliable garage. However, guests should be aware that this convenience comes at an additional cost with parking charged at R$30 per day. While the valet service is generally appreciated for its efficiency, there are mixed feelings about the fact that parking is not included in the booking fee, leading to some dissatisfaction over the extra charge. The parking is outsourced and is not complimentary, which some guests find to be an inconvenience. Despite these concerns, the overall sentiment leans towards appreciation of the availability and quality of the parking facilities.
H2 Platinum Lourdes offers a fair four-star experience with both its facilities and services. Guests notably appreciate the good cost-benefit, describing it as excellent in value. The property lives up to its name, providing 'platinum' service that many have found commendable. The breakfast, layout and overall area of the hotel also receive positive feedback, reflecting a fair four-star standard.
While some find the food at the hotel to be good, there are mentions of the hotel feeling outdated and not quite meeting the expectations of a four-star rating. Concerns include the high room prices and additional charges for basic amenities like extra blankets during colder months. Despite these issues, overall, the hotel manages to fulfill the essential aspects of a four-star accommodation.
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Location
Transport and accessibility are significant advantages with guests noting the ease of getting around the city from this central point. Onsite parking further enhances the hassle-free experience for those driving.
The hotel’s location is frequently described as excellent, perfect and unbeatable. Many reviews mention that the location alone makes H2 Platinum Lourdes a preferred choice, underscoring its strategic placement in a quiet yet accessible area. Whether walking or driving, guests find it easy to reach various important points in the city.
Overall, the hotel's prime location stands out as its most significant asset, complemented by additional positive mentions of cleanliness, comfort, good breakfast and attentive staff. The consistent praise for its ideal positioning confirms it as an excellent base for both business and leisure travelers exploring Belo Horizonte.
Breakfast
However, there's noticeable criticism about the breakfast quality and organization. Some guests report stale breads, cold hot dishes and a lack of fresh fruits. The breakfast area is described as cramped and sometimes disorganized with insufficient plates and utensils. Multiple reviews mention that the quality of the breakfast doesn't align with the hotel's standard, suggesting improvements in both food quality and service.
Moreover, the additional charge for certain items like machine cappuccinos or espressos and the overall cost for breakfast seem to be a common point of contention. Many guests feel that the breakfast should be included in the room rate, given its current state and the hotel's pricing.
In summary, while the breakfast at H2 Platinum Lourdes is appreciated for its taste and variety by some, there's a clear call for enhancements to meet the expectations set by the hotel's standing and prices.
Dinner
Additionally, the proximity to various excellent restaurants provides guests with numerous dining options, enhancing the overall stay. Despite the positives, the hotel's food quality for lunch and room service may require attention, as feedback indicates issues such as poorly made meals, greasy soup and limited beverage options.
Overall, while Pizzaria Olegário contributes a great dining highlight, improvements in other culinary areas could further elevate the dining experience at 'H2 Platinum Lourdes'.
Rooms
Guests consistently highlighted the hotel’s good cost-benefit ratio, spacious accommodations, strong showers and good amenities. However, some aspects require attention—several reviewers mentioned the need for maintenance and updates, specifically citing outdated furniture, old bathroom finishes and occasional issues with cleanliness. Noise from the street and air conditioning units were also noted as potential disturbances.
Despite some inconsistencies in room upkeep and maintenance, the overall comfort and generous space of the rooms, along with the courteous service, make it a noteworthy option for travelers prioritizing space and practicality.
Beds
However, not all reviews are glowing. Some guests mentioned that certain mattresses were very worn out with noticeable sinking in some areas, which detracted from their experience. Additionally, while the majority found the beds to be comfortable, a few guests felt that the mattresses were too soft, indicating a preference for firmer support.
Despite these occasional critiques, the overall sentiment is positive, particularly highlighting the superior linens and comfortable sleeping arrangements as key aspects of their stay. The combination of comfort, cleanliness and quality bedding makes the experience at H2 Platinum Lourdes generally favorable for most visitors.
Cleanliness
Guests also commented on the high standards and well-maintained cleaning procedures that contribute to the hotel's appealing appearance. This attention to detail extends to the hotel's public spaces, which are also frequently observed as clean and well-kept.
The hotel has faced some criticism regarding minor lapses, such as dirty floors and occasional lapses in room cleaning frequency. A few guests pointed out that more attention to cleaning details is needed in certain areas. Despite these occasional issues, the overall impression remains overwhelmingly positive with guests acknowledging the diligent efforts to maintain hygiene protocols.
In addition to cleanliness, the friendly and attentive staff further enhance the guest experience, creating a welcoming and well-organized atmosphere. H2 Platinum Lourdes is commended for its excellent location, comfort and the high standard of its cleaning practices, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Staff members in different departments, including breakfast chefs and housekeepers, were commended for their polite, friendly and attentive nature. Some guests did note that the hotel suffers occasional issues related to staff availability and responsiveness, particularly at the reception.
Despite occasional criticisms regarding the reception staff's training and mood, the overall sentiment toward the hotel employees remains positive. Terms like helpful, professional and well-trained were used to describe many staff members, reinforcing that, for the most part, guests found the service efficient and pleasant.
Wi-Fi
Gym
Pool
Parking
4 Star
While some find the food at the hotel to be good, there are mentions of the hotel feeling outdated and not quite meeting the expectations of a four-star rating. Concerns include the high room prices and additional charges for basic amenities like extra blankets during colder months. Despite these issues, overall, the hotel manages to fulfill the essential aspects of a four-star accommodation.
Yes, H2 Platinum Lourdes has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at H2 Platinum Lourdes.
Yes, H2 Platinum Lourdes welcomes dogs.
Yes, parking facilities are available at H2 Platinum Lourdes.
Yes, H2 Platinum Lourdes has a gym.
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