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Summary of reviewsHotel Boa Viagem in Belo Horizonte is renowned for its superb location, favored by many guests for its convenience and centrality. Close to Praça da Liberdade and other key city attractions, the hotel allows easy access to Liberty Square, Bahia Street and various leisure spots around Savassi. The area is deemed safe with many attractions within walking distance, making it a strategic choice for both sightseeing and business purposes. Public transportation access and the provision of private parking further add to its appeal. The hotel is also praised for its cost-effective rates, friendly and helpful staff and efficient check-in and check-out processes, making it an attractive option for budget-conscious travelers seeking comfort and convenience.
In terms of breakfast, the hotel falls short of guest expectations, primarily offering very simple and basic fare such as bread with margarine, cookies and coffee with milk. The lack of variety, absence of nutritious options and inadequate replenishment during breakfast hours are common criticisms. However, a few guests appreciated the complimentary breakfast and occasionally favorable items like homemade cake.
The rooms at Hotel Boa Viagem receive mixed reviews. While some guests find the rooms clean and comfortable with effective air conditioning and decent amenities like cable TV and good internet connectivity, many others describe the rooms as small, poorly ventilated and outdated. Issues such as room cleanliness, mold, cockroaches and broken fixtures are frequently mentioned. The overall sentiment suggests that the hotel could benefit from significant improvements in room quality and maintenance.
Cleanliness is another area requiring attention. Many guests report dirty bathrooms, dusty rooms and unhygienic linens and towels. Complaints about mold, unpleasant odors and inadequate housekeeping are common, indicating a need for enhanced cleaning standards throughout the hotel.
The staff at Hotel Boa Viagem generally receives positive feedback for their friendliness and helpfulness with particular praise for specific employees like Isabela and Celso. Professional and prompt reception services, especially during the day, are often highlighted. However, some guests have experienced inconsistent service and unfriendly attitudes from certain staff members, particularly during night shifts.
The hotel's free Wi-Fi has earned mixed reviews. While many guests find the internet connectivity to be good or excellent in certain areas, others face issues with poor quality internet and lack of clear communication regarding Wi-Fi passwords.
Finally, bed comfort varies among guests. Some appreciate the comfortable beds with clean sheets, while others encounter hard, uncomfortable mattresses and issues with bedding quality. Problems with dirty or musty linens, inadequate blankets and low-quality pillows are frequently reported.
In summary, Hotel Boa Viagem offers a prime location and good value with helpful staff and convenient amenities. However, there are notable areas for improvement, particularly in terms of breakfast variety, room quality, overall cleanliness and consistency in service and amenities. Show more
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Hotel with Free Wi-Fi
Hotel Boa Viagem offers dependable Wi-Fi, catering to travelers who require consistent internet connectivity. It ensures a smooth and reliable online experience.
Room Types
Guest Reviews
5.9
Rated
Location
Hotel Boa Viagem in Belo Horizonte stands out prominently due to its exceptional location, frequently praised by guests for its convenience and centrality. Situated close to Praça da Liberdade, guests highlight the ease with which they can access key attractions such as Liberty Square, Bahia Street and other notable points of interest within the city. The proximity to downtown and various leisure spots around Savassi further enhance its appeal.
Visitors appreciate the hotel for being in a safe area with many attractions within walking distance, making it an ideal choice for both sightseeing and business purposes. Additional features that guests value include easy access to public transportation, as well as the convenience of private parking which is often included in the stay.
Reviewers also note the hotel's good cost-benefit ratio, describing it as affordable without compromising on basic amenities such as air conditioning and clean rooms. The friendly and helpful staff, as well as efficient check-in and check-out processes, contribute to a positive overall experience.
In summary, Hotel Boa Viagem is lauded for its prime, central location in Belo Horizonte, providing excellent access to cultural sites, government offices and local dining options. Its affordability and accommodating staff make it a favored choice for budget-conscious travelers seeking comfort and convenience.
Breakfast
The breakfast at Hotel Boa Viagem has garnered significant feedback from guests, largely expressing disappointment with the offerings. Many reviewers describe the breakfast as very simple and basic, often limited to just bread with margarine, cookies and coffee with milk. There are consistent mentions of the lack of variety with no fruits, cold cuts or other nutritious options available. Several guests felt that the breakfast quality and variety did not meet their expectations, especially compared to what was depicted in photos.
Despite some guests acknowledging that the breakfast is sufficient given the accommodation price, the overall sentiment leans towards the need for improvement. There are also comments on the poor quality of products provided and the non-replenishment of items during breakfast hours. Additionally, there are mentions of the breakfast area being noisy and the ambiance lacking comfort.
On the positive side, a few guests mentioned that breakfast was complimentary and fresh, albeit very basic. Some reviews described the coffee as simple but necessary and there were sparse mentions of occasional favorable items like homemade cake.
Overall, the reviews suggest that while breakfast is provided, it is extremely modest and could benefit greatly from enhanced variety and quality to meet the expectations of the guests.
Rooms
Guests of Hotel Boa Viagem have had mixed experiences with the rooms with a significant number of critical remarks. Many rooms are described as small, cramped and lacking ventilation, often causing stuffiness and unpleasant odors, including mustiness and even urine. The rooms are basic, sometimes even simpler than advertised with minimal amenities and outdated furnishings. There are multiple mentions of poor room cleanliness with reports of dirty linens, towels and overall facility conditions. Issues like mold, cockroaches and broken fixtures are highlighted.
Despite these drawbacks, there are some positive observations. Some guests found their rooms to be clean and comfortable, meeting their expectations for a decent stay. The air conditioning and comfortable beds received praise, although the air conditioning units were sometimes noisy. A few guests noted the presence of air conditioning, cable TV and good internet connectivity as positives.
Overall, while some guests enjoyed their stay due to certain comforts like air conditioning and clean rooms, many found the accommodations to be lacking in cleanliness, maintenance and ventilation. Basic might be a generous description for the rooms at Hotel Boa Viagem and potential guests should be aware of the reported issues before booking.
Beds
Hotel Boa Viagem offers a mixed experience when it comes to bed comfort. While some guests found the beds to be comfortable with clean sheets and good air conditioning enhancing the experience, others reported a range of issues. Positive remarks highlighted good and very comfortable beds, facilitating a decent night's sleep. However, numerous guests encountered hard or uncomfortable mattresses and in some cases, even broken beds.
The bedding seemed to be another area of concern. Where some found the bedding satisfactory, others reported dirty, stained or even musty linens. Several guests mentioned that the blankets provided were either inadequate, thin or had holes and at times, smelled bad. The quality of pillows also varied significantly with some reviews noting hard or bad pillows.
In summary, while there are some instances of comfort and proper amenities, the overall experience at Hotel Boa Viagem appears inconsistent with significant room for improvement in both cleanliness and bed quality.
Cleanliness
Guest reviews for Hotel Boa Viagem largely reflect concerns about cleanliness, suggesting significant room for improvement in this area. Numerous guests mentioned dirty bathrooms with recurring issues like urine stains, hair in drains, mold and leftover soap in dispensers. The rooms themselves were frequently described as dusty, moldy and not properly cleaned with some guests finding hair, nail clippings and even phlegm on surfaces. Linen and towels also seemed to suffer from poor hygiene, often reported as smelling bad or moldy.
Overall, the cleanliness of the hotel, including common areas like corridors and the kitchen, fell short of expectations for many visitors. Despite a few mentions of clean rooms and facilities, the overwhelming consensus was that the hotel's cleanliness left much to be desired. This recurring theme of inadequate cleaning and hygiene suggests an urgent need for the hotel to address and improve its housekeeping standards.
Staff
Hotel Boa Viagem garners mixed reviews for its staff with a noticeable emphasis on positive experiences. Many guests appreciated the friendly and polite nature of the staff, highlighting the helpful and attentive service they received. Specific employees like Isabela and Celso were repeatedly mentioned for their exemplary customer service. The promptness and professionalism of the reception services, particularly during the day, were also frequently praised.
However, some reviews noted inconsistent experiences with certain members of the staff, specifically pointing out issues with rude and unwelcoming attitudes from a few receptionists. Guests also mentioned instances where employees did not exhibit cordiality or proper customer service, particularly during the night shifts.
Despite the negative comments, the hotel's staff generally stood out for their kindness and willingness to assist, making the overall guest service commendable.
Wi-Fi
Hotel Boa Viagem offers a mixed experience when it comes to internet connectivity. Many guests have found the Wi-Fi to be good with some even describing it as very good or excellent, especially in the rooms where it seems to work well. Free WiFi is also a notable feature, adding value to the stay. However, there are frequent mentions of the WiFi not working in certain rooms and issues with poor quality internet. Some guests also noted a lack of proper communication regarding the WiFi password at reception and within the rooms. Overall, while many have enjoyed seamless internet access, there are inconsistencies that might affect one's online needs during the stay.
No, Hotel Boa Viagem doesn't have any pool.
No, a spa isn't available at Hotel Boa Viagem.
No, Hotel Boa Viagem doesn't allow dogs.
No, parking facilities aren't available at Hotel Boa Viagem.