Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem

Belo Horizonte -19.91602600, -43.93654400 , Avenida Santos Dumond, 304 (Show on Map)
6.7
Rated


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Esplanada Belo Horizonte - Proximo a Estacao de Trem enjoys a prime central location, making it easily accessible to various transportation hubs like the Vale train station and bus stations. Guests appreciate the proximity to numerous attractions, restaurants, bars and shops, facilitating the exploration of downtown Belo Horizonte. The friendly and helpful staff contribute significantly to a positive overall experience, enhancing the hotel’s appeal.

Guests generally commend the breakfast at Hotel Esplanada, particularly the quality of the coffee and specific items like cheese bread and fresh fruit. However, there are frequent suggestions for expanding the variety and ensuring a more consistent replenishment of items to improve the overall breakfast experience.

The rooms offer a mixed experience. On the positive side, some rooms are spacious and equipped with necessary amenities like air conditioning and mini fridges. However, many guests highlight issues with outdated furniture, poor maintenance and cleanliness concerns, such as mold and insect presence. Similar trends appear in the cleanliness category where clean bedding and well-maintained hallways contrast sharply with reports of dirty carpets, moldy bathrooms and inadequate daily cleaning.

The staff receive high praise for their politeness and readiness to assist, notably enhancing guests' stays. Specific employees like Edmar and Luiz Fernando often receive individual commendations for their exceptional service. Despite this, occasional reports of unresponsiveness from some receptionists do appear, though they are relatively rare.

Wi-Fi services are reviewed inconsistently. While some guests find the internet connection satisfactory or even excellent, many face challenges such as unstable connections, especially on higher floors and frequent drops. The hotel's quick response to these issues, typically by calling technicians, is positively noted but overall improvements in Wi-Fi consistency are needed.

Parking at the hotel presents several challenges. Many guests note the limited, tight and small parking spaces that come with additional fees. Safety and accessibility issues are also highlighted, yet for some, the convenience of having parking near a busy area is appreciated despite its flaws.

The hotel fosters a family-friendly environment, making it suitable for families, though the surrounding nightlife generates significant noise, making it challenging for light sleepers. Additionally, although the nightlife adds vibrancy to the area, it may not be ideal for those seeking a quieter stay or traveling with young children.

Lastly, the beds at Hotel Esplanada receive mostly negative feedback for being uncomfortable with many complaints about old, hard or too low beds and issues with the mattresses. Upgrading the bedding could significantly enhance the guest experience, aligning comfort with the hotel's advantageous central location.

In summary, Hotel Esplanada Belo Horizonte offers a strategically located accommodation with friendly staff and certain comforts but faces considerable room for improvement in areas such as breakfast variety, room maintenance, cleanliness, Wi-Fi reliability, parking organization and bed comfort.
Show more
Categories
Hotel near Nightlife Spots
Situated near the train station, this hotel provides access to downtown Belo Horizonte's nightlife. Guests can explore the area's bars and entertainment venues.

Hotel with Parking
This hotel offers private parking facilities. Its location near the train station makes it a practical choice for travelers seeking convenient vehicle access while exploring the city center.

3-Star Hotel
Located near the train station, this hotel offers convenient access to transportation. Its functional accommodations and essential amenities make it a practical choice for travelers.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Single Room Providing free toiletries, this single room includes a private bathroom with a shower. The air-conditioned single room provides a flat-screen TV, a minibar, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.

Double Room This double room has a minibar and flat-screen TV.

Twin Room This twin room has air conditioning and seating area.

Triple Room This triple room has seating area.

Standard Triple Room This triple room has minibar and flat-screen TV.

Standard Quadruple Room This quadruple room has air conditioning and seating area.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower. The air-conditioned quadruple room offers a flat-screen TV, a minibar, a wardrobe, parquet floors as well as city views. The unit has 1 bed.

Guest Reviews
6.7
Rated
Location
Hotel Esplanada Belo Horizonte boasts an excellent location right in the heart of the city, making it a prime spot for travelers. It's strategically situated near key transportation hubs, including the Vale train station and bus stations, which ensures easy access to various parts of the city and beyond. The hotel is also conveniently close to many attractions, restaurants, bars, snack bars and shops, allowing guests to explore the area's vibrant offerings on foot.

Public transportation is easily accessible and the central location provides smooth connections to main avenues, parks and tourist spots, including the central market and the Hippie Fair. Guests often commend the hotel for its cost-effectiveness, cleanliness and friendly, helpful staff, which collectively enhances the overall experience.

Despite its central location, some guests note that the area can be noisy and advise caution during late hours. However, the hotel's proximity to all essential amenities, coupled with a good breakfast and satisfactory services, makes it a favorable option for both short and extended stays, particularly for visitors keen on exploring downtown Belo Horizonte.

Breakfast
Guest feedback about breakfast at Hotel Esplanada Belo Horizonte next to the train station reveals a mix of experiences. While many appreciated the breakfast, describing it as good, very good and even excellent, others found it somewhat lacking in variety and quality. Varied opinions emerged with several guests praising items like cheese bread and fresh fruit and noting that the breakfast was well-organized, tasty and satisfactory, particularly for its price.

Positive remarks highlighted a delicious and hearty breakfast, adequate for starting the day with items such as fruits, cakes, bread, cold cuts, eggs and sausages. The coffee, in particular, received commendations for its quality. Some also appreciated the breakfast's timing and the convenient location of the hotel.

However, there were consistent mentions of areas needing improvement. Many reviews pointed out the limited selection, repetitive nature and delays in replenishment of breakfast items. Several guests found the breakfast to be simple or basic with some describing it as weak, poor or disappointing. Issues such as stale bread withered fruits, non-restocked items and a lack of variety were frequent points of concern.

In conclusion, while the breakfast at Hotel Esplanada Belo Horizonte garnered praise for its good coffee and specific menu items, a significant number of guests suggested that expanding variety and ensuring consistent quality and replenishment might enhance the overall experience.

Rooms
Hotel Esplanada Belo Horizonte offers a mixed experience when it comes to its rooms. The location is highly praised for being central, which facilitates travel and access to local attractions. Additionally, some rooms provide a nice view and are described as being spacious and equipped with air conditioning, mini fridge and necessary amenities such as clean towels, soaps, shampoos and conditioners. Guests also appreciated the good air conditioning and felt the room service was satisfactory.

However, the overall impression of the rooms leans towards disappointment and the need for significant improvement. Many guests found the rooms simple and very old with outdated furniture and poor maintenance. Common issues include non-functional air conditioning, broken mini fridges and inadequately cleaned rooms with dust and mold. Basic amenities such as phone, cleaning service during the stay and proper soundproofing were frequently missing. Complaints about uncomfortable beds, cramped bathrooms and noise from the street or adjoining rooms were also common.

Cleaning and maintenance need particular attention with instances of cockroaches, centipedes and strong smells of mold reported. The old and poorly maintained facilities, along with insufficient room privacy and security, led to an overall perception that the accommodations did not meet the expected standards for the price.

In summary, while the hotel benefits from a central location and offers some aspects of comfort, significant issues with room quality, cleanliness and maintenance diminish its appeal.

Beds
Reviews for the beds at Hotel Esplanada Belo Horizonte reveal a significant divergence in guest experiences, mostly leaning towards dissatisfaction. Many guests found the beds, mattresses and pillows uncomfortable, highlighting concerns with the beds being old, hard or too low, often leading to a lack of restful sleep and even back pain. Thin and worn mattresses were a consistent gripe, some described as feeling the bed base beneath them or likened to a finger’s width. The issues extend to bed sizes as well with complaints about narrow and short beds unsuitable for taller individuals.

Despite the predominantly negative feedback, a few guests did remark on finding the beds comfortable. These sentiments, however, were significantly outnumbered by complaints about the need for bed and mattress replacements. Commonly, guests noted that the beds were noisy and the frame often added to the discomfort due to creaking and structural issues. This indicates that while some beds might slightly meet comfort expectations, the overall bedding experience at this hotel generally falls short of guest satisfaction.

Given the location's strategic advantage near the train station, it’s suggested that the management prioritizes upgrading the beds and mattresses to enhance guest comfort considerably, thereby aligning the sleeping experience with the convenience offered by its location.

Cleanliness
Hotel Esplanada Belo Horizonte has received mixed reviews regarding its cleanliness. Notably, guests have commended the hotel for its impressively clean and white bedding, as well as for having well-cleaned rooms, bathrooms and hallways. Regular cleaning service is evident with bed linens and towels often described as clean and fresh. Additionally, the cleaning staff has been highlighted as polite and helpful, contributing to a pleasant overall experience.

However, the hotel also faces significant criticism about its cleanliness. Several guests reported filthy bathrooms, mold in rooms, dirty carpets and the presence of insects like cockroaches and centipedes. The structure and furniture are old with many areas described as very dusty and dirty. Some have found the need for better maintenance of cleanliness and quicker availability of hygiene supplies. Complaints include rooms not being cleaned daily and the inadequate response to personal requests for cleaning.

Despite the hotel’s prime location and good service, the recurring theme in the reviews emphasizes a need for strict improvement in cleanliness and hygiene standards. The frequent mention of unpleasant smells, such as cigarettes in the hallways and bad-smelling towels, further detracts from the otherwise satisfactory aspects of the hotel experience.

Staff
Hotel Esplanada Belo Horizonte impresses with its exceptional service, thanks largely to the attentive and polite staff. Guests often highlight the friendliness and helpful nature of the employees, making their stay more comfortable. The reception staff receives particularly high praise for their politeness and readiness to assist with any requests. Specific employees, like Edmar and Luiz Fernando, are frequently mentioned for going above and beyond in their duties.

While there are occasional complaints about some staff members, these seem to be exceptions rather than the rule. Issues such as unresponsive or unfriendly behavior by certain receptionists are noted, but the majority of comments focus on the positive interactions with the staff. The hotel’s housekeeping and valet services also receive commendation, although there were a few instances where service could be improved.

Overall, the staff’s dedication to providing a welcoming and helpful environment stands out, contributing significantly to the positive experiences of guests. Their collective efforts ensure that most visitors feel well-treated and valued during their stay at Hotel Esplanada Belo Horizonte.

Wi-Fi
Guest reviews of the Wi-Fi at Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem reveal mixed experiences. Some guests appreciated the Wi-Fi, describing it as good, acceptable, reasonable and even excellent in certain instances. However, a significant number of reviews highlight persistent issues with the internet connection. Many guests reported that the Wi-Fi either did not work at all or only worked in the reception area with weak signals, low speeds and frequent drops being common complaints. Additionally, challenges such as fluctuating connections and poor performance on higher floors were noted. Staff responsiveness was mentioned positively when they quickly called a technician to address internet issues, though overall, much room for improvement remains in the Wi-Fi service at the hotel.

Parking
Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem provides parking facilities, but guest reviews indicate several challenges related to parking. Many guests noted that parking is not free and comes with an additional fee ranging from 20 to 30 reais per day (around $4-6), which some felt was not adequately communicated in advance.

Parking spaces are described as very limited, tight and often difficult to access with some finding the garage quite small and poorly organized. The garage's narrow passageways can be hard to navigate and there are no marked spaces, adding to the confusion. Guests mentioned the necessity to leave their car keys with the valet, which seemed to be a point of discomfort for some.

Safety concerns were also raised with a few guests feeling that the parking area was unsafe. Accessibility is another issue, particularly due to the challenging nature of the garage's layout. The hotel does provide valet services, but feedback on this was mixed with one guest recalling an unpleasant interaction with a valet attendant.

Despite these issues, some guests mentioned that while the garage was small, it still served its purpose for their stay. The location of the hotel near a busy area also means parking around the hotel can be difficult, making the hotel's parking option valuable despite its flaws. However, it is clear that improvements in parking organization and clarity regarding parking fees could enhance the overall guest experience.

Family
Hotel Esplanada Belo Horizonte offers a pleasant and family-friendly environment, making it well-suited for families. Guests have positively noted the dedicated and family-oriented atmosphere, highlighting that it is good for family stays. The hotel boasts a safe atmosphere and provides good accessibility for all, including people with disabilities. The rooms are described as wonderful and clean, contributing to a comfortable family stay. While the surrounding neighborhood is noted as noisy, the hotel's family-centric environment and the friendliness of the staff, particularly the receptionist, have been appreciated by guests.

Nightlife
Hotel Esplanada Belo Horizonte enjoys a central location that is favorable for travelers using the nearby train station. However, the vibrant nightlife around the hotel has been a recurring theme in guest reviews. The area is bustling with activity, especially on Friday and Saturday nights, leading to significant noise from bars, vehicles and street conversations. This consistent nightlife noise makes it challenging for light sleepers to get adequate rest. Guests have also noted that the hotel's thin walls do little to muffle the external clamor. While the nightlife can be seen as a draw for some, the loud environment might be unsuitable for those seeking a quiet night. Additionally, the vicinity can feel deserted and potentially unsafe after dark. Despite the accessible facilities, the overall experience of nighttime noise can overshadow the convenience offered by the hotel's central location.


No, Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem doesn't have any pool.

No, a spa isn't available at Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem.

No, Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem doesn't allow dogs.

Yes, parking facilities are available at Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem.

No, Hotel Esplanada Belo Horizonte - Proximo a Estacao de Trem doesn't have a gym.

Location Show Map
More Options
  • Hotel in Belo Horizonte

  • 8.1 Very Good

  • From $36

  • Hotel in Belo Horizonte

  • 8.4 Very Good

  • From $54

  • Hotel in Belo Horizonte

  • 8.1 Very Good

  • From $49

  • Hotel in Belo Horizonte

  • 8.1 Very Good

  • From $44



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ