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Summary of reviewsHotel Oscar Gold Savassi, located in the lively district of Savassi in Belo Horizonte, is frequently praised for its exceptional location. Guests appreciate the proximity to major attractions like Liberty Square and the convenient access to the city center, making it an excellent choice for both business and leisure travelers. The surrounding area offers a variety of restaurants, bars, and essential amenities, contributing to an engaging and enjoyable atmosphere during guests' visits.
The hotel receives consistently high marks for its staff, who are described as polite, friendly, and attentive. The team's commitment to exceptional service greatly enhances the overall guest experience. While the breakfast at the hotel receives mixed reviews, it is often praised for its variety and hospitality, featuring exotic fruit juices and a pleasant dining environment. The staff managing breakfast contribute positively to guests' impressions, providing helpful and friendly service.
However, the hotel experiences several criticisms, primarily related to cleanliness and room conditions. Despite the spaciousness of the rooms, issues such as cleanliness, outdated fixtures, and inadequate maintenance detract from guest satisfaction. Some visitors report challenges with Wi-Fi connectivity and parking, with internet disruptions and limited parking spaces causing inconvenience. Bedding comfort is also a mixed area, as guests find variability in mattress firmness and quality.
While the negatives, such as cleanliness issues and inconsistent room conditions, pose opportunities for improvement, the hotel's prime location and outstanding staff service create an overall positive impression for many guests, enhancing their stay at Hotel Oscar Gold Savassi. Show more
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Dog Friendly Hotel
This hotel is pet-friendly and provides comfortable accommodations. Located in Savassi, it's convenient for guests wanting to explore the area with their dogs.
3-Star Hotel
Hotel Oscar Gold Savassi is situated in the vibrant Savassi district, offering easy access to shopping, dining, and nightlife. It provides comfortable rooms and essential amenities for a convenient stay.
Family Friendly Hotel
Hotel with Parking
Small Hotel
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room has air conditioning, a wardrobe, a flat-screen TV and city views. The unit has 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room has air conditioning, a wardrobe, a flat-screen TV and city views. The unit has 2 beds.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a wardrobe, a flat-screen TV and city views. The unit has 1 bed.
Guest Reviews
Location
Nestled in the vibrant district of Savassi, Hotel Oscar Gold Savassi boasts an exceptional location, making it an ideal choice for travelers seeking convenience and accessibility in Belo Horizonte. Guests frequently highlight its proximity to major city attractions, including the famous Liberty Square, which is just a ten-minute walk away. Whether guests are in town for business or leisure, the hotel offers easy access to the city center, the bus station, and various dining options. The surrounding area is dotted with excellent restaurants, lively bars, and essential amenities like pharmacies. While the hotel's location is clearly its standout feature, guests also appreciate the friendly and attentive staff, adding to the pleasant experience. The nearby attractions and the bustling atmosphere ensure that guests remain engaged and entertained throughout their stay.
Breakfast
Hotel Oscar Gold Savassi offers a mixed experience when it comes to breakfast, according to guest reviews. The breakfast is described by many as good to excellent and sometimes even spectacular, with some guests noting varied and well-served options, including juices from exotic fruits like umbu. The staff managing breakfast are often highlighted for their hospitality and helpfulness. There are also praises for fresh and pleasant breakfast environments.
However, a fair number of reviews mention shortcomings such as the lack of variety and instances of food not being replenished, especially for those arriving later in the morning. Some describe the breakfast as simple or basic, with certain items being overcooked or stale. Occasional complaints include missing or poorly presented staple items like bread and cheese, and issues with cleanliness and food not being served at the right temperature. Overall, while many guests enjoy the breakfast, others find it could be improved with more variety and better quality control.
Rooms
Visitors to Hotel Oscar Gold Savassi have shared mixed experiences regarding the rooms. On the positive side, many guests appreciated the spaciousness of the rooms, noting that some exceeded their expectations in terms of size. The comfort level was occasionally praised with mentions of cozy accommodations and the presence of clean, comfortable bedding and effective air conditioning in some rooms.
However, several issues have been pointed out that could affect the overall guest experience. Cleanliness appears to be a recurring problem, with some guests encountering dirty rooms, untidy areas, and outdated fixtures. There are reports of insufficient soundproofing, allowing noise from adjacent rooms to be heard. The condition of the rooms is described by some as old, dilapidated, and inconsistent with promotional photos. Maintenance issues such as non-functional electronics, broken fixtures, and plumbing concerns were also mentioned frequently.
Guests have also noted that some rooms feel neglected, with outdated furnishings and inadequate maintenance contributing to an overall rundown appearance. Despite the spaciousness and occasional comfort, these issues seem to overshadow the positives for many, leaving room for improvement in order to enhance the guest experience at Hotel Oscar Gold Savassi.
Beds
Hotel Oscar Gold Savassi provides a mixed experience when it comes to bedding comfort. Some guests found the beds to be comfortable and appreciated the spaciousness, noting good quality mattresses on several occasions. However, the comfort level seems to vary widely, with other travelers describing the beds as hard and uncomfortable, or even indicating issues with double beds made up of two single mattresses that separated in the middle.
The feedback on bedding was further nuanced by remarks on linens and pillows. While the sheets and towels were noted to be clean, some guests found the linens stained and were dissatisfied with the absence of bottom sheets. Additionally, the availability and quality of pillows appeared to be lacking, as requests for extra pillows were difficult to fulfill.
Despite these diverse opinions on the beds, one of the highlights of this hotel is the breakfast, which guests found very good, simple yet tasty, contributing positively to the overall experience. The friendly staff also received praise for their helpfulness and efficiency, adding value to the guest stay.
Cleanliness
Hotel Oscar Gold Savassi has received a series of criticisms regarding its cleanliness standards. Many guests have expressed dissatisfaction with the state of their rooms upon arrival, noting issues such as dusty and dirty floors, hair on bathroom floors, and unclean walls. The cleanliness of the bathrooms, in particular, seems to be a recurring issue, with reports of mold, old and dirty facilities, and inadequate hygiene practices. Guests have also mentioned the presence of cockroaches and a musty smell in the rooms, which further highlights the need for improved housekeeping. Furthermore, the hotel's outdated facilities, including old curtains and non-functioning showers, exacerbate the overall perception of insufficient maintenance. While there are a few mentions of the hotel being clean and appearing recently remodeled, these are largely overshadowed by the extensive feedback recommending significant improvements in cleanliness and overall hygiene.
Staff
Nestled in an accessible area, Hotel Oscar Gold Savassi boasts a reputation for exceptional service, primarily driven by its remarkable staff. The reviews are consistently glowing, highlighting a well-trained, polite, and friendly team that seems to go above and beyond to ensure guests have a pleasant stay. The reception staff, in particular, earn high praise for their attentiveness and willingness to accommodate guests, even adjusting check-in times at no additional cost.
Guests frequently mention the standout service provided by employees like Ricardo, who is noted as one of the best for his attentiveness and dedication. The team's ability to remain organized and efficient, even under pressure, is commendable and adds to the hotel's charm.
In addition to the personable and helpful nature of the staff, visitors appreciate the delicious breakfast offerings and the comfortable accommodations. Despite the occasional hiccup in service, the warm hospitality more than makes up for it, leaving most guests with a positive impression and a desire for similar experiences in their future travels.
Wi-Fi
Hotel Oscar Gold Savassi presents a mixed picture when it comes to its Wi-Fi services. On a positive note, some guests have experienced stable and reliable internet connectivity without any issues during their stay, which allowed them to enjoy their online needs comfortably. However, many guests have encountered significant challenges with Wi-Fi, including frequent disconnections and service that was occasionally rendered unusable. There have also been reports of problems with televisions not connecting to the internet, which required staff intervention to resolve. Additionally, concerns about network security were raised by guests who experienced unauthorized access to personal accounts after using the hotel's Wi-Fi. Overall, while some guests found the internet satisfactory, there are notable areas for improvement in the hotel's connectivity and security services.
Parking
Hotel Oscar Gold Savassi offers a convenient location, and its guests appreciate the attention of the staff and the comfort of the beds. However, the parking situation often proves to be a significant challenge. The hotel purportedly has a parking garage, but users frequently report a lack of available spaces and difficulties in maneuvering due to tight quarters. The parking is on a first-come, first-served basis, and often the garage is already full or closed by late afternoon, forcing guests to leave their vehicles on the street or use an affiliated parking lot located across the avenue, creating further inconvenience, especially during inclement weather. Additionally, guests highlight that parking incurs a separate fee, which some feel is excessive given the limited availability and condition of the garage. Despite these issues, some guests manage to find ease in parking and commend the hotel's breakfast, though its variety has been noted as limited by some.
No, Hotel Oscar Gold Savassi doesn't have any pool.
No, a spa isn't available at Hotel Oscar Gold Savassi.
Yes, Hotel Oscar Gold Savassi welcomes dogs.
Yes, parking facilities are available at Hotel Oscar Gold Savassi.