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Summary of reviewsHotel São Bento in Belo Horizonte receives favorable reviews for its prime central location, making it ideal for both business and leisure travelers. Guests appreciate its proximity to city landmarks, transportation hubs and a variety of dining and shopping options, despite some concerns about safety at night. The hotel offers an immersive urban experience, balancing practicality with affordability.
Breakfast at Hotel São Bento is well-received for being simple yet tasty with essential items like fruits, juices, breads and the popular cheese bread. While there's room for improvement in terms of variety and availability of certain items, the quality and friendly service make it a good start to the day.
The rooms are praised for their cleanliness and comfort, equipped with modern amenities like minibars, air conditioning and soundproof windows. Though some rooms are small and bathrooms can be cramped, the overall maintenance and cleanliness win commendations. Noise levels can be an issue in certain rooms, but the comfort of the beds generally ensures a restful stay.
Exceptional cleanliness is a standout feature at Hotel São Bento with both rooms and communal areas maintained to high standards. Daily cleaning routines are thorough, contributing to a spotless environment, consistently exceeding guest expectations.
The staff at Hotel São Bento are highlighted for their friendliness and helpfulness, from the reception to housekeeping. Their attentive and polite service significantly enhances the guest experience, making visitors feel genuinely welcome and cared for.
Wi-Fi connectivity at the hotel receives mixed reviews. While some guests find it fast and reliable, others encounter issues with weak and intermittent signals, suggesting a need for improvement in consistency.
Family travelers find the hotel accommodating with a welcoming atmosphere and child-friendly amenities. Its central location and safe environment, along with a rich breakfast and attentive staff, make it well-suited for short family stays.
While the neighborhood offers a vibrant nightlife, guests are advised to exercise caution after dark due to safety concerns. The area tends to become deserted late in the evening with increased risk factors.
Comfortable beds are frequently praised, though some guests are dissatisfied with double beds made by pushing two singles together. Cleanliness of the bedding is commendable, but mattress comfort varies, indicating a potential area for enhancement.
For business travelers, the hotel offers a good cost-benefit ratio, suitable for short stays with functional workspaces and a supportive staff. The central location and decent breakfast are additional advantages, although improvements in Wi-Fi reliability and privacy in meeting rooms could further enhance the experience.
Accessibility is another strong point with the hotel providing features for guests with disabilities, such as rooms with support bars, elevators and ramps. These thoughtful accommodations, along with other convenient amenities, make Hotel São Bento a welcoming option for all travelers.
Overall, Hotel São Bento is recognized for its central and accessible location, cleanliness, friendly staff and good value, making it a reliable choice for a comfortable stay in Belo Horizonte. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Room Types
Superior Double RoomThis room offers a fan, a 20-inch TV, radio, minibar and telephone. It is fitted with wooden floors and includes a private bathroom.
Deluxe Double RoomThis air-conditioned room offers a 21-inch flat-screen TV, radio, minibar and telephone. It has wooden floors, plus a private bathroom with granite fittings and hairdryer.
Deluxe Twin RoomThis air-conditioned room offers a 21-inch flat-screen TV, radio, minibar and telephone. It has wooden floors, plus a private bathroom with granite fittings and hairdryer.
Superior Twin RoomThis room offers a fan, a 20-inch TV, radio, minibar and telephone. It is fitted with wooden floors and includes a private bathroom.
Standard Twin RoomThis room offers a fan, 14-inch TV, radio, minibar and telephone. It is fitted with wooden floors and includes a private bathroom.
Standard Double RoomThis room offers a fan, 14-inch TV, radio, minibar and telephone. It is fitted with wooden floors and includes a private bathroom.
Standard Triple RoomThis room offers a fan, 14-inch TV, radio, minibar and telephone. It is fitted with wooden floors and includes a private bathroom.
Superior Triple RoomThis room offers a fan, a 20-inch TV, radio, minibar and telephone. It is fitted with wooden floors and includes a private bathroom.
Premium Double RoomThis air-conditioned room offers a 27-inch LED TV, radio, minibar and telephone. It has wooden floors and soundproofed windows, plus a modern bathroom with hairdryer and magnifying mirror. A mini kitchen with a microwave is provided.
Luxury Triple RoomThis triple room has a TV, minibar and air conditioning.
Basic Single RoomThis single room has a TV, a desk and a private bathroom with a shower.
Basic Twin RoomThe twin room features a wardrobe and a safe deposit box, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Basic Double RoomThe double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift.
Guest Reviews
8.4
Very Good
Location
Hotel São Bento boasts a prime central location in Belo Horizonte, highly praised by guests for its proximity to key city landmarks and transportation hubs, including the Central Market, Bus Station and numerous bus stops. The hotel's accessibility is noted as a significant advantage, making it a convenient choice for both business and leisure travelers.
Guests frequently mention the ease of reaching various attractions and essential services, from shopping centers and supermarkets to restaurants and snack bars. The central setting offers the benefit of walking distance to many points of interest, facilitating an immersive experience in the heart of the city.
Despite mixed opinions about the neighborhood's safety, particularly at night, the overall consensus leans towards the hotel's excellent cost-benefit ratio. The strategic location balances practicality with affordability, attracting visitors who prioritize staying close to downtown activities and transportation links.
The surrounding area, while described as slightly challenging at times due to the presence of homeless individuals, has not significantly deterred guests from enjoying their stay. Many appreciate the realistic urban experience and the convenience of being in a bustling commercial area.
On balance, the central and accessible location of Hotel São Bento garners positive feedback, making it a fitting choice for those looking to navigate Belo Horizonte with ease and efficiency.
Breakfast
Hotel São Bento's breakfast offerings are generally well-received by guests with many praising the breakfast as good, very good or even excellent. The breakfast is often described as simple, yet tasty and includes essentials such as fruits, juices, cakes, breads and the notably delicious cheese bread. Guests appreciate the consistent quality and the friendly service provided by the breakfast staff.
Though simple, the breakfast is frequently deemed varied and sufficient, offering a good start to the day. Positive feedback highlights the freshness and satisfactory quality of the items with mentions of a continental style setup that includes options like scrambled eggs, which some guests wish could be more consistently available.
There are recurring mentions of the breakfast being lacking in variety and some dissatisfaction with the absence of certain items, such as fried eggs or more protein options. A few guests noted overboiled coffee and artificial juices as points for improvement. Despite these minor criticisms, the value for money provided by the breakfast is appreciated by many and it's considered ample and enjoyable for a wide range of tastes.
Overall, while there are suggestions for improvement, especially regarding variety and availability of certain items, the breakfast at Hotel São Bento seems to largely meet the expectations of guests and adds positively to their experience of the hotel.
Rooms
Hotel São Bento offers rooms that are frequently praised for their cleanliness and comfort. Despite their small size, the rooms are well-organized and equipped with modern amenities such as minibars, air conditioning and soundproof windows. Many guests highlighted the general condition of the rooms as being clean and well-maintained, making them a suitable choice for families and solo travelers alike.
The beds are particularly noted for their comfort, contributing to a restful stay. Some rooms also boast spacious layouts, especially the suites, which provide ample space and amenities like cable TV and air conditioning. However, it’s important to note that not all rooms are air-conditioned and some rely on fans, which can be less effective.
Bathrooms are generally clean but can be cramped with some reports of small shower areas and occasional maintenance issues like leaking toilets or non-functional fans. Despite these minor setbacks, many guests found the accommodations satisfactory and even highlighted their functionality.
A few guests mentioned the noise levels, especially in rooms facing the street or near undergoing renovations. Light sleepers might find the soundproof windows beneficial in quieter rooms. Additionally, some guests encountered logistical inconveniences such as limited electrical outlets and noisy window-type air conditioners.
Overall, while Hotel São Bento may have its quirks and some variability in room conditions, the consistent cleanliness and comfort make it a reliable choice for those seeking basic, no-frills accommodations in a well-located city center hotel.
Beds
Hotel São Bento offers a mixed experience when it comes to its beds. Many guests have praised the comfort, noting that beds are generally comfortable with some even describing them as incredible and delicious. Cleanliness is a recurrent highlight with guests appreciating the super clean beds, pillows and blankets.
However, there are also a number of criticisms. A recurring issue is the double beds, which are often two single beds pushed together. This arrangement can lead to discomfort at the seam and movement of the beds, which some guests found bothersome. There have also been remarks about beds being narrow and occasionally old or worn.
While the mattress quality is mainly positive, some found them too soft or hard, causing back pain or general discomfort. Noise from the beds was mentioned in a few reviews, indicating a need for maintenance or upgrades.
In summary, guest experiences with the beds at Hotel São Bento vary with comfort and cleanliness frequently praised, but recurring issues with bed configurations and mattress quality suggest that there is room for improvement.
Cleanliness
Hotel São Bento has garnered remarkable praise for its cleanliness from numerous guests. The consensus across the reviews is that the property is immaculately maintained. Descriptions such as "exceptional cleanliness", "spotlessly clean" and "impeccable hygiene" are frequently mentioned. Visitors consistently note that both rooms and communal areas are kept clean and well-organized.
Daily cleaning routines ensure that rooms are not just clean but consistently spotless throughout guests' stays. The bathrooms also receive high marks for their cleanliness, contributing to the overall comfort. Many reviews highlight the efficiency of the cleaning staff, who are described as attentive and thorough.
The hotel's accommodations are well-maintained with daily changes of bed linen and towels, ensuring an inviting and comfortable environment. Guests find the cleanliness of the hotel to be not just acceptable, but exceeding expectations, making it a standout feature of their stay.
Overall, the cleanliness at Hotel São Bento is exceptional and consistently maintained, making it highly recommendable for those who prioritize hygiene and comfort during their travels.
Staff
Hotel São Bento stands out for its exceptional service with numerous reviews highlighting the friendliness and helpfulness of its staff. Guests consistently describe the personnel as attentive, polite and efficient with a welcoming demeanor that extends from the reception to all areas of the hotel. The team is noted for their courteous and friendly approach, making visitors feel genuinely valued and cared for.
Receptionists are particularly praised for their warm hospitality and readiness to assist with any needs, including providing valuable local information and solving problems promptly. Housekeeping and other service staff also receive accolades for their professionalism and pleasant attitudes, ensuring a clean and comfortable environment.
Overall, the hotel's employees are commended for their exceptional customer service, displaying a consistent level of attentiveness and assistance that greatly enhances the guest experience. The collective effort of the staff at Hotel São Bento leaves a lasting positive impression on those who stay, contributing significantly to the hotel's reputation as a welcoming and hospitable establishment.
Wi-Fi
At Hotel São Bento, the Wi-Fi situation presents a mixed bag of experiences. Some guests have praised the hotel's internet, noting instances of very good Wi-Fi and fast connectivity. The Wi-Fi worked well throughout their stays with descriptions of excellent and great Wi-Fi signals in rooms and comments on the usability and utility of both ethernet and Wi-Fi options available.
However, other visitors have encountered issues with the hotel's Wi-Fi. Problems cited include weak, intermittent and slow signals with some guests detailing that it was spotty or unusable at times. There were mentions of the internet connection dropping frequently, being unreliable during peak hours and even not functioning for entire days.
In essence, while some travelers have had positive experiences with the hotel’s internet, others have faced significant challenges with connectivity. It appears that Wi-Fi quality at Hotel São Bento can vary considerably, potentially influenced by factors such as location within the hotel or the time of day.
Family
Hotel São Bento is a haven for families seeking a central location that is both accommodating and considerate. Despite a few minor drawbacks like the absence of air conditioning and mini-fridges in the rooms, the hotel shines in its family-friendly atmosphere. It is particularly well-suited for short stays, offering rich and varied breakfast options and a team of super friendly staff who create a welcoming and safe environment for guests. Reviews consistently highlight the hotel's suitability for both family and business use with a quiet atmosphere that is especially accommodating for those traveling with children. While it may not be the top choice for tourists, its central location and child-friendly amenities make it a solid option for family travelers.
Nightlife
Hotel São Bento is centrally located, providing access to a variety of nightlife options, ensuring plenty to do around the area. Guests can enjoy an array of vibrant activities and entertainment near the hotel, adding to the appeal of staying in such a lively district. However, while the surroundings offer an exciting nightlife scene, certain safety concerns are frequently mentioned.
The neighborhood sees a significant increase in risk factors after dark. Many reviews point out that the area becomes deserted later in the evening with an influx of homeless individuals and reports of potential safety issues such as high risk of robberies and unsafe streets. It is advised to remain cautious, particularly starting from 8:00 PM and to avoid walking alone. Guests are typically recommended to avoid arriving on foot during these hours to ensure their safety.
In summary, while the hotel's location in the bustling city center promises an enjoyable nightlife experience, it is crucial to stay vigilant and take appropriate precautions during the night.
Business
Hotel São Bento caters well to business travelers, especially those mindful of their budget. The hotel offers an excellent cost-benefit ratio, making it an appealing choice for those traveling for work. It's particularly suitable for short business stays with facilities supportive of professionals, including office setups and workspaces.
The logistics support for receiving ordered food is a convenient feature for those with busy schedules and the central location provides easy access to business areas and main attractions. The fast Wi-Fi is appreciated, although it may not always be reliable for video conferencing or streaming. There are some privacy concerns with shared meeting rooms, which may be a drawback for confidential discussions.
Overall, the hotel provides necessary amenities for business travelers, including good accessibility to key areas, a central location, adequate spaces for work and a decent breakfast. It's highly recommended for those who need a comfortable and cost-effective place near the city center and bus station. However, improvements in Wi-Fi reliability and enhancing the reception's extranet would further benefit business guests.
Accessible
Hotel São Bento stands out for its thoughtful accessibility features, making it a friendly option for guests with disabilities. The hotel offers rooms designed for reduced mobility individuals, complete with support bars and a plastic shower chair. An elevator ensures easy movement within the premises, while the presence of ramps further enhances accessibility.
Located centrally in BH, the hotel provides effortless access to various regions and main city attractions. The well-lit bathrooms and accessible room setups contribute to a comfortable stay. Guests also appreciated the convenient amenities like storage lockers, in-room laundry services, hairdryer loans and fair-priced laundry service.
Additional touches such as water dispensers on each floor and good soundproofing underscore the hotel’s commitment to guest comfort. With good access control and a range of drink options, Hotel São Bento combines convenience with thoughtful accommodations, creating a welcoming environment for all.
No, Hotel São Bento doesn't have any pool.
No, a spa isn't available at Hotel São Bento.
Yes, Hotel São Bento welcomes dogs.
No, parking facilities aren't available at Hotel São Bento.