Pampulha Lieu Hotel
Belo Horizonte
-19.87323800,
-43.97997700
,
Rua Desembargador Paula Mota, 187 - Pampulha
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Summary of reviewsPampulha Lieu Hotel receives favorable commendations for its excellent location. Situated in a safe and tranquil neighborhood, the hotel is in close proximity to notable landmarks such as Mineirão Stadium, Pampulha Lagoon and UFMG. Guests appreciate the convenience of on-site amenities, including clean and organized rooms and spacious accommodations that are particularly suitable for families. Moreover, the hotel's value-for-money proposition is frequently highlighted, making it an ideal choice for visitors to the Pampulha region.
The hotel's breakfast is another standout feature with many guests praising its variety and quality. The assortment of fruits, juices, bread, cakes and other breakfast items often receives accolades for being delicious and well-presented. However, some guests have pointed out the lack of options for those with dietary restrictions and occasional issues with food freshness and variety. Despite these minor concerns, the breakfast is generally well-received and considered a hearty start to the day.
Guests also appreciate the spacious, apartment-style accommodations, which boast separate bedrooms, living rooms and kitchens. These rooms are described as comfortable, cozy and ideal for longer stays owing to their airy and bright nature. However, the accommodations are noted to be dated with some guests reporting issues like old furniture, worn-out fixtures and maintenance problems. Cleanliness of the rooms varies with some guests finding them very clean and well-organized, while others report issues such as dusty furnishings and unclean bathrooms.
The staff at Pampulha Lieu Hotel is frequently praised for their attentiveness and friendliness, which enhances the overall guest experience. Receptionists are particularly noted for their welcoming demeanor and efficient service, contributing to positive interactions throughout the stay.
The free Wi-Fi, while appreciated when functional, often receives criticism for its inconsistency and weak signal strength, especially within the rooms. Improvements in internet connectivity are suggested to provide a more reliable experience.
The on-site gym receives extensive criticism for being small and poorly maintained. Guests note broken and outdated equipment, leading to disappointment. The pool area, while appreciated for its beautiful view, is also criticized for its small size and cleanliness issues.
Parking is another area with mixed reviews. While free, secure parking is a plus, the tight and difficult-to-navigate spaces have caused frustration among guests, especially those with larger vehicles.
Families find Pampulha Lieu Hotel to be an excellent choice due to its spacious apartments and family-friendly atmosphere. The hotel provides ample space and privacy, along with convenient amenities like kitchen facilities and multiple bathrooms. The positive interaction with staff, including the provision of a clean environment with sufficient towels and blankets, further adds to the pleasant family-oriented experience.
In summary, Pampulha Lieu Hotel provides a convenient and spacious environment with a commendable staff and a rich breakfast offering, making it an attractive option for travelers, especially families. However, the hotel could benefit from updates to its accommodations, improved internet connectivity and enhanced gym and pool facilities to elevate the overall guest experience.
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The hotel's breakfast is another standout feature with many guests praising its variety and quality. The assortment of fruits, juices, bread, cakes and other breakfast items often receives accolades for being delicious and well-presented. However, some guests have pointed out the lack of options for those with dietary restrictions and occasional issues with food freshness and variety. Despite these minor concerns, the breakfast is generally well-received and considered a hearty start to the day.
Guests also appreciate the spacious, apartment-style accommodations, which boast separate bedrooms, living rooms and kitchens. These rooms are described as comfortable, cozy and ideal for longer stays owing to their airy and bright nature. However, the accommodations are noted to be dated with some guests reporting issues like old furniture, worn-out fixtures and maintenance problems. Cleanliness of the rooms varies with some guests finding them very clean and well-organized, while others report issues such as dusty furnishings and unclean bathrooms.
The staff at Pampulha Lieu Hotel is frequently praised for their attentiveness and friendliness, which enhances the overall guest experience. Receptionists are particularly noted for their welcoming demeanor and efficient service, contributing to positive interactions throughout the stay.
The free Wi-Fi, while appreciated when functional, often receives criticism for its inconsistency and weak signal strength, especially within the rooms. Improvements in internet connectivity are suggested to provide a more reliable experience.
The on-site gym receives extensive criticism for being small and poorly maintained. Guests note broken and outdated equipment, leading to disappointment. The pool area, while appreciated for its beautiful view, is also criticized for its small size and cleanliness issues.
Parking is another area with mixed reviews. While free, secure parking is a plus, the tight and difficult-to-navigate spaces have caused frustration among guests, especially those with larger vehicles.
Families find Pampulha Lieu Hotel to be an excellent choice due to its spacious apartments and family-friendly atmosphere. The hotel provides ample space and privacy, along with convenient amenities like kitchen facilities and multiple bathrooms. The positive interaction with staff, including the provision of a clean environment with sufficient towels and blankets, further adds to the pleasant family-oriented experience.
In summary, Pampulha Lieu Hotel provides a convenient and spacious environment with a commendable staff and a rich breakfast offering, making it an attractive option for travelers, especially families. However, the hotel could benefit from updates to its accommodations, improved internet connectivity and enhanced gym and pool facilities to elevate the overall guest experience.
Dog Friendly Hotel
This hotel is pet-friendly and located near Pampulha, offering convenience for guests who want to explore the area with their dogs. It provides comfortable accommodations and essential amenities.
Hotel with Free Wi-Fi
Pampulha Lieu Hotel provides free Wi-Fi, suitable for guests who need to stay connected. Its consistent internet service ensures a reliable online experience.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Pampulha Lieu Hotel boasts an enviable location, frequently highlighted by guests for its excellent positioning in a safe and tranquil neighborhood. The hotel is ideally situated near key landmarks such as Mineirão Stadium and Pampulha Lagoon, making it perfect for tourists and those attending events at these venues. Visitors appreciate the hotel's proximity to UFMG (Federal University of Minas Gerais) and the easy access to highways, supermarkets, restaurants and shopping centers. The surrounding neighborhood is described as quiet, contributing to a peaceful stay.
The view from the hotel, particularly overlooking the Mineirão Stadium, is often mentioned positively. Guests also value the on-site amenities, including parking, clean and organized rooms and spacious accommodations suitable for families. The area offers convenient access to various attractions and services which enhances the overall convenience for guests.
The attentive and friendly staff, along with a delightful breakfast, add to the positive experiences of the visitors. Moreover, the combination of location and the cost-benefit ratio is considered highly satisfactory, making it a recommended choice for anyone planning a visit to the Pampulha region.
Pampulha Lieu Hotel's breakfast receives an array of varied opinions from guests with a substantial emphasis on positive feedback. Many guests highlight the breakfast as excellent, wonderful, rich, very good and diverse with tasty options. There is frequent praise for the variety and quality, noting delicious and well-presented offerings of fruits, juices, bread, cakes and sandwiches. A significant number of reviews emphasize the breakfast as being very good, abundant and complete, making it a standout feature of their stay.
However, certain reviews suggest areas for improvement. Some guests point out the lack of options for those with dietary restrictions like gluten or lactose and a few others mention the repetitiveness or simplicity of the breakfast. Additionally, there are occasional remarks about weak coffee, stale bread and limited juice options with some guests expressing a desire for fresher or more varied selections.
The breakfast area and service also come under occasional scrutiny with mentions of chaotic conditions and the need for better cleanliness and organization. Despite these critiques, the overall sentiment leans heavily toward satisfaction with many guests appreciating the pleasant and hearty start to their day provided by the hotel’s breakfast offerings.
Pampulha Lieu Hotel offers a well-regarded breakfast experience, featuring a variety of items and delicious juices, ensuring guests start their day on a positive note. The breakfast selection includes a range of options, though some items like bread and cake have received mixed comments regarding their freshness. The hotel's dining hall is attractive and well-maintained, providing a pleasant atmosphere for meals.
However, guests have noted several areas where the hotel's meal services could be improved. The restaurant does not operate at night and there is no room service available, limiting dining options for dinner. For lunch, while the space for dining is appreciated, guests have expressed concerns about the basic nature of the lunch options and the timing with lunch starting later and ending earlier than advertised. Despite these points, guests do have the option of utilizing in-room kitchen facilities for meals.
Overall, while breakfast at Pampulha Lieu Hotel wins praise, the lunch and dinner services leave room for enhancement to meet guest expectations fully.
Pampulha Lieu Hotel offers spacious apartment-style accommodations ideal for families and small groups with features such as separate bedrooms, living rooms and kitchens. Guests appreciated the airy and bright rooms, describing them as comfortable and cozy. The apartments are generally large, well-ventilated and provide plenty of space and privacy, making them suitable for longer stays.
However, the hotel's rooms are notably dated and many reviewers pointed out the need for renovations and basic maintenance. Issues like old furniture, saggy mattresses, non-functional air conditioning and worn-out fixtures were frequently mentioned. Cleanliness is another recurring concern with reports of dusty floors, dirty walls and stained linens detracting from the overall experience.
Despite these drawbacks, guests found some positives in terms of location and room functionality, particularly the inclusion of kitchens and multiple bathrooms. The apartment layout with separate living spaces was well-received, particularly for its practicality in accommodating families. While the building itself is old and shows signs of wear, the hospitality and spaciousness seem to provide a comfortable, if not luxurious, stay for those who don’t mind basic, older accommodations.
The reviews for the beds at Pampulha Lieu Hotel present a mixed picture with a considerable emphasis on comfort and cleanliness, yet some notable criticisms as well. Many guests highlight the comfort of the beds, praising them as comfortable and very comfortable with some pointing out the excellent mattresses. Comments frequently mention the clean and fresh bed linens, which adds to the overall pleasant sleep experience for several visitors.
However, not all feedback is positive. A number of guests found the mattresses to be old and uncomfortable with specific mentions of worn-out and very soft mattresses. There are also reports of small and uncomfortable double beds with some being described as springy and noisy. Problems with the pillows and limited blanket availability were also noted, affecting the overall comfort for some.
Despite these points, many guests still appreciated the quality of the beds, considering them good or reasonable. The commendations on cleanliness, coupled with comfortable beds in many instances, seem to create a generally favorable impression, though it is clear that there are areas needing improvement, such as updating older mattresses and ensuring adequate bedding and blanket supply.
The reviews of Pampulha Lieu Hotel highlight varied experiences with its cleanliness. On a positive note, many guests appreciated the cleanliness of their rooms, often describing them as very clean, well-organized and safe. The linens and beds were generally noted to be clean and the apartments were often praised for their neatness. Some guests even described the overall cleanliness as excellent, finding the space clean and pleasant.
However, several guests reported issues that suggest inconsistency in cleaning standards. Common complaints included dirt on walls and doors, dusty furniture, unclean bathrooms with noticeable hair clogs in drains and an overall lack of thorough cleaning. Some rooms also had a strong cigarette smell, moldy odors and stained furnishings, which detracted from the stay experience for some. Additionally, there were mentions of poor maintenance, such as leaking taps and broken bathroom equipment, further contributing to a sense of inadequate cleanliness.
In summation, while some guests found the hotel's cleanliness to be commendable, others experienced significant shortcomings in the cleaning and upkeep of their rooms. This suggests a need for the hotel to standardize and enhance its cleaning protocols to ensure a consistently pleasant environment for all guests.
Pampulha Lieu Hotel consistently receives commendations for its attentive and helpful staff. Guests frequently note the excellent service and the friendly, polite demeanor of the team. Receptionists, in particular, are often highlighted for their welcoming and efficient service. Many reviews mention the super friendly and courteous nature of the employees, making interactions pleasant and professional.
The hospitality at the front desk is described as remarkable, creating a positive first impression for guests upon arrival. Several staff members, including specific mentions of individuals like Rute and Mr. Leonardo, are praised for going above and beyond to assist guests, providing helpful tips and outstanding service.
While there are a few mentions of less favorable experiences, such as slow or indifferent service from certain staff members, the overwhelming majority of feedback emphasizes the positivity and attentiveness of the team. The housekeeping and breakfast staff receive specific accolades for their dedication and polite service, contributing to a highly favorable overall experience.
In summary, the staff at Pampulha Lieu Hotel is a significant highlight, often enhancing guests' stays through their dedication, kindness and exceptional service.
The reviews for the Wi-Fi at Pampulha Lieu Hotel point to a mixed experience for guests. A common sentiment is frustration with the inconsistency and weakness of the internet connection with descriptors like unstable, low range and weak appearing frequently. Guests reported issues such as intermittent connectivity and signal drops, making tasks that require steady internet challenging. Additionally, several reviews mention that the Wi-Fi does not work well within the rooms, while some experienced no connectivity at all.
However, there are positive mentions as well. Some guests found the Wi-Fi to be reliable and functioning well with at least one noting stable internet and a great signal. It appears that accessing Wi-Fi in the office rooms can yield a better experience. Overall, while there are certain areas within the hotel where the Wi-Fi performs adequately, improvements are needed to ensure consistent internet access throughout the premises.
The gym at Pampulha Lieu Hotel seems to be a letdown for many guests. Many reviews pointed out that the gym is small and poorly maintained. Equipment is frequently broken or worn out, leading to disappointment for those looking to keep up with their fitness routines. Despite having a whirlpool, sauna and pool, the gym itself was criticized for its outdated machinery and lack of proper upkeep. Suggestions for improvement indicate guests would appreciate modern, functional equipment and a cleaner environment. While some reviews noted the existence of a gym as a positive feature, the current state of the facilities definitely leaves room for significant improvement.
The Pampulha Lieu Hotel offers a range of amenities including a gym, sauna and a swimming pool. Some guests appreciated the pool area and mentioned it being good and sufficient for their needs. The beautiful view from the pool area was also highlighted as a positive feature. However, there were several criticisms regarding the pool, particularly its size with many finding it smaller than expected and different from the photos. Cleanliness was another concern with multiple reviews mentioning dirty water, algae presence and overall impaired conditions. Some guests suggested that the pool could benefit from being heated and there were notes about the hydro spa and whirlpool in the pool area being dysfunctional or not working. Improvements in the maintenance and upkeep of the pool area were frequently suggested.
Pampulha Lieu Hotel offers both positive and negative parking experiences, according to guest reviews. On the positive side, there is free, on-site parking available and the parking lot has secure and easy access with an elevator that goes down to it. Reviews also state that parking is included in the stay, making it convenient for guests. However, many guests found the parking spaces to be tight and difficult to maneuver, especially for larger vehicles. The parking system was described as chaotic and disorganized with reports of confusion and insufficient spaces. Some mentioned that the garage could be better managed with notes on the tight angles and difficult access points. While there is an intercom system for parking assistance, issues such as a non-functional garage gate and the need for improved control from the front desk were also highlighted. Overall, while parking is available and includes some positive attributes, there are notable areas that require improvements.
Pampulha Lieu Hotel stands out as an excellent choice for families looking for accommodation close to the Mineirão stadium. The hotel offers a cozy atmosphere, particularly suitable for family trips with its spacious apartments and family-oriented infrastructure. The setup of the rooms, which include kitchens and multiple bathrooms, provides convenience and privacy for families. Guests appreciated the cleanliness, the provision of enough towels, sheets and blankets and the good breakfast options available.
Despite some concerns about room lighting and a lack of accessibility features, the overall feedback emphasizes the hotel's compatibility for family stays. Large rooms and separate areas enhance comfort, while the 24-hour reception adds to the convenience. Guests highlighted the hotel’s affordability as a great cost-benefit option, especially for a family of four, making the stay enjoyable and practical for family travel. Additionally, the friendly staff, including a welcoming lady who prepares omelettes, adds a personal touch that guests appreciate.
While there were instances where requested extra beds were not provided and some felt that the hotel could improve by offering more materials for children, Pampulha Lieu Hotel remains a preferred option for family vacations. The combination of a safe environment, easy access to key locations and a warm, family-friendly atmosphere make it a recommended destination for those traveling with kids.
Pampulha Lieu Hotel has garnered praise for its excellent coffee, spotless cleanliness and consistently friendly and attentive staff. Guests have described the service as lovely, polite and super pleasing, which has led to frequent recommendations. Many were delighted with the overall service experience provided by the hotel.
However, the hotel's four-star rating has been a point of contention among reviewers. While the rooms are described as satisfactory, there are concerns about their outdated condition and the overall state of the building. Several guests feel that the hotel falls short of a true four-star rating and suggest it is more accurately a three-star establishment. The location has also been mentioned as less than ideal, further questioning its star rating. Despite these critiques, the positive interactions with the staff and certain amenities like coffee still make it a worthwhile consideration for some.
The Pampulha Lieu Hotel is notable for its dog-friendly atmosphere, allowing guests to bring their pets along with ease. Many guests appreciated the hotel's acceptance of pets and reported no issues when staying with their dogs. The facility is generally accommodating to pets, making it a suitable choice for pet owners. However, there is a pet surcharge and some guests noted that this fee was not clearly communicated during the booking process and found it to be relatively high. Despite this, the general consensus is that the hotel offers a welcoming environment for pets, ensuring a pleasant stay for both guests and their furry companions.
Location Show Map
Location
The view from the hotel, particularly overlooking the Mineirão Stadium, is often mentioned positively. Guests also value the on-site amenities, including parking, clean and organized rooms and spacious accommodations suitable for families. The area offers convenient access to various attractions and services which enhances the overall convenience for guests.
The attentive and friendly staff, along with a delightful breakfast, add to the positive experiences of the visitors. Moreover, the combination of location and the cost-benefit ratio is considered highly satisfactory, making it a recommended choice for anyone planning a visit to the Pampulha region.
Breakfast
However, certain reviews suggest areas for improvement. Some guests point out the lack of options for those with dietary restrictions like gluten or lactose and a few others mention the repetitiveness or simplicity of the breakfast. Additionally, there are occasional remarks about weak coffee, stale bread and limited juice options with some guests expressing a desire for fresher or more varied selections.
The breakfast area and service also come under occasional scrutiny with mentions of chaotic conditions and the need for better cleanliness and organization. Despite these critiques, the overall sentiment leans heavily toward satisfaction with many guests appreciating the pleasant and hearty start to their day provided by the hotel’s breakfast offerings.
Dinner
However, guests have noted several areas where the hotel's meal services could be improved. The restaurant does not operate at night and there is no room service available, limiting dining options for dinner. For lunch, while the space for dining is appreciated, guests have expressed concerns about the basic nature of the lunch options and the timing with lunch starting later and ending earlier than advertised. Despite these points, guests do have the option of utilizing in-room kitchen facilities for meals.
Overall, while breakfast at Pampulha Lieu Hotel wins praise, the lunch and dinner services leave room for enhancement to meet guest expectations fully.
Rooms
However, the hotel's rooms are notably dated and many reviewers pointed out the need for renovations and basic maintenance. Issues like old furniture, saggy mattresses, non-functional air conditioning and worn-out fixtures were frequently mentioned. Cleanliness is another recurring concern with reports of dusty floors, dirty walls and stained linens detracting from the overall experience.
Despite these drawbacks, guests found some positives in terms of location and room functionality, particularly the inclusion of kitchens and multiple bathrooms. The apartment layout with separate living spaces was well-received, particularly for its practicality in accommodating families. While the building itself is old and shows signs of wear, the hospitality and spaciousness seem to provide a comfortable, if not luxurious, stay for those who don’t mind basic, older accommodations.
Beds
However, not all feedback is positive. A number of guests found the mattresses to be old and uncomfortable with specific mentions of worn-out and very soft mattresses. There are also reports of small and uncomfortable double beds with some being described as springy and noisy. Problems with the pillows and limited blanket availability were also noted, affecting the overall comfort for some.
Despite these points, many guests still appreciated the quality of the beds, considering them good or reasonable. The commendations on cleanliness, coupled with comfortable beds in many instances, seem to create a generally favorable impression, though it is clear that there are areas needing improvement, such as updating older mattresses and ensuring adequate bedding and blanket supply.
Cleanliness
However, several guests reported issues that suggest inconsistency in cleaning standards. Common complaints included dirt on walls and doors, dusty furniture, unclean bathrooms with noticeable hair clogs in drains and an overall lack of thorough cleaning. Some rooms also had a strong cigarette smell, moldy odors and stained furnishings, which detracted from the stay experience for some. Additionally, there were mentions of poor maintenance, such as leaking taps and broken bathroom equipment, further contributing to a sense of inadequate cleanliness.
In summation, while some guests found the hotel's cleanliness to be commendable, others experienced significant shortcomings in the cleaning and upkeep of their rooms. This suggests a need for the hotel to standardize and enhance its cleaning protocols to ensure a consistently pleasant environment for all guests.
Staff
The hospitality at the front desk is described as remarkable, creating a positive first impression for guests upon arrival. Several staff members, including specific mentions of individuals like Rute and Mr. Leonardo, are praised for going above and beyond to assist guests, providing helpful tips and outstanding service.
While there are a few mentions of less favorable experiences, such as slow or indifferent service from certain staff members, the overwhelming majority of feedback emphasizes the positivity and attentiveness of the team. The housekeeping and breakfast staff receive specific accolades for their dedication and polite service, contributing to a highly favorable overall experience.
In summary, the staff at Pampulha Lieu Hotel is a significant highlight, often enhancing guests' stays through their dedication, kindness and exceptional service.
Wi-Fi
However, there are positive mentions as well. Some guests found the Wi-Fi to be reliable and functioning well with at least one noting stable internet and a great signal. It appears that accessing Wi-Fi in the office rooms can yield a better experience. Overall, while there are certain areas within the hotel where the Wi-Fi performs adequately, improvements are needed to ensure consistent internet access throughout the premises.
Gym
Pool
Parking
Family
Despite some concerns about room lighting and a lack of accessibility features, the overall feedback emphasizes the hotel's compatibility for family stays. Large rooms and separate areas enhance comfort, while the 24-hour reception adds to the convenience. Guests highlighted the hotel’s affordability as a great cost-benefit option, especially for a family of four, making the stay enjoyable and practical for family travel. Additionally, the friendly staff, including a welcoming lady who prepares omelettes, adds a personal touch that guests appreciate.
While there were instances where requested extra beds were not provided and some felt that the hotel could improve by offering more materials for children, Pampulha Lieu Hotel remains a preferred option for family vacations. The combination of a safe environment, easy access to key locations and a warm, family-friendly atmosphere make it a recommended destination for those traveling with kids.
4 Star
However, the hotel's four-star rating has been a point of contention among reviewers. While the rooms are described as satisfactory, there are concerns about their outdated condition and the overall state of the building. Several guests feel that the hotel falls short of a true four-star rating and suggest it is more accurately a three-star establishment. The location has also been mentioned as less than ideal, further questioning its star rating. Despite these critiques, the positive interactions with the staff and certain amenities like coffee still make it a worthwhile consideration for some.
Dog Friendly
Yes, Pampulha Lieu Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pampulha Lieu Hotel.
Yes, Pampulha Lieu Hotel welcomes dogs.
Yes, parking facilities are available at Pampulha Lieu Hotel.
Yes, Pampulha Lieu Hotel has a gym.
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