Via Contorno Hotel

Belo Horizonte -19.92404800, -43.95806900 , Avenida Do Contorno, 9661 (Show on Map)
8.0
Very Good


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Summary of reviewsVia Contorno Hotel in Belo Horizonte enjoys a highly favorable location, strategically close to significant hospitals, the city center, transportation hubs and various dining and shopping facilities. This makes it an ideal choice for both medical appointments and general visits. Guests frequently praise the peaceful and safe neighborhood, alongside the hotel's good cost-benefit ratio, characterized by cleanliness, service excellence and a robust breakfast offering.

Breakfast at the hotel is a standout feature, regularly described as wonderful, abundant and varied with guests particularly enjoying the array of breads, fruits, cakes and specialties like bacon, corn cake and cheese bread. The breakfast staff receive commendations for their politeness and efficiency, contributing to an overall positive dining experience despite minor issues like occasional cold coffee or limited variety on some days.

On the other hand, dinner options seem to leave some guests wanting more due to a lack of variety and no in-house dinner service after breakfast hours. While some express dissatisfaction with the high cost of snacks and suggest exploring nearby markets, the overall dining experience is still positively influenced by the excellent breakfast.

Rooms at Via Contorno Hotel garner mixed reviews. Positively, many guests find the rooms spacious, clean and comfortable with essential amenities. However, the hotel's age shows in outdated fixtures and noisy air conditioning units. Bathrooms occasionally have maintenance issues and some rooms facing busy streets can be noisy. Despite these drawbacks, the simplicity and practicality of the rooms are generally appreciated by visitors.

Cleanliness is another strong point for the hotel with most guests highlighting the well-organized, immaculate rooms and common areas. However, there are sporadic reports of inconsistencies like dirty elevators or stained sheets, indicating room for improvement in maintaining a uniformly high standard across all areas.

The staff at Via Contorno Hotel receive high marks for their friendliness, helpfulness and polite demeanor, particularly the reception and housekeeping teams. Specific staff members, such as Isaac and Sueli, earn special praise for their attentiveness. Nevertheless, there are occasional comments about unfriendly employees and service disorganization, showing some inconsistency in the guest experience.

Wi-Fi quality at the hotel presents issues with frequent complaints about unstable connections, difficult access and poor signal strength, highlighting a significant area needing improvement.

Parking, offered for free, is appreciated by guests, even though the garage’s tight and small spaces can pose challenges, especially for larger vehicles. The parking operates on a first-come, first-serve basis, sometimes leading to limited availability and requiring careful maneuvering.

The hotel’s surroundings, while limited in dining options, boast a lively nightlife which may interfere with a quiet night's sleep. Beds in the hotel provide mixed experiences with some guests finding them comfortable, clean and well-maintained, while others report discomfort due to the softness or hardness of mattresses and inadequate bed configurations.

In summary, Via Contorno Hotel delivers a balanced experience with its excellent location, satisfactory services, notably good breakfast and clean, comfortable accommodations. However, it shows areas needing attention, particularly in room updates, Wi-Fi stability and overall service consistency to fully meet the expectations of a three-star hotel.
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Hotel with Free Wi-Fi
Via Contorno Hotel offers complimentary Wi-Fi, making it convenient for guests needing internet access. The reliable service ensures a seamless online experience.

Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
Double Room Couple This air-conditioned room features an LCD cable TV, minibar and a private bathroom with a hairdryer. Wi-Fi and parking are free.

Triple Room This air-conditioned room features an LCD cable TV, minibar and a private bathroom with a hairdryer. Wi-Fi and parking are free. The third bed in this room is assembled and is a different model from the existing beds.

Twin Room This air-conditioned room features an LCD cable TV, minibar and a private bathroom with a hairdryer. Wi-Fi and parking are free.

Guest Reviews
8.0
Very Good
Location
Via Contorno Hotel boasts a coveted location in Belo Horizonte, often praised for its strategic and central placement. Guests consistently highlight the hotel's close proximity to major hospitals like Felício Rocho and Mater Dei, making it a prime choice for those with medical appointments or procedures. The hotel also benefits from being near the city center, along one of Belo Horizonte's main avenues, ensuring easy access to various facilities, restaurants, supermarkets and the Diamond Mall Shopping Center.

The convenience of being close to transportation hubs, such as the bus station and subway, enhances its appeal. Reviews frequently mention the excellent cost-benefit ratio, emphasizing the balance of good service, cleanliness and a hearty breakfast. The neighborhood is described as peaceful and safe, suitable for evening strolls and the staff are noted for their politeness and attentiveness. This outstanding location, coupled with good infrastructure and amenities, makes Via Contorno Hotel a favorable option for both medical-focused stays and general visits to the city center.

Breakfast
Via Contorno Hotel offers a breakfast experience that leaves a lasting impression on many of its guests. It is frequently praised as organized, wonderful and excellent with multiple reviewers describing it as spectacular and very good. Many guests found the breakfast delightful, noting its wide variety, which includes an array of breads, fruits, cakes, sweets and juices. The presence of the hotel’s famous bacon, wonderful corn cake and delicious cheese bread adds a special touch to the morning spread.

Guests often highlight the polite and effective service from the breakfast staff, who ensure a pleasant dining experience. The breakfast is described as hearty, abundant and well-served, enhancing the overall cost-benefit ratio of the stay. The breakfast room is well-maintained, contributing to a clean and comfortable environment.

Most reviews focus on the high quality of the breakfast, though a few note that there are occasional issues such as cold coffee, limited variety on some days and the need for improvement in terms of freshness and options. Nevertheless, the breakfast generally receives high marks with some guests specifically noting it was the best they had in Belo Horizonte.

The breakfast at Via Contorno Hotel is a significant aspect of the stay, appreciated for its quality, variety and the attentive service, making it a highlight for many visitors.

Dinner
The dinner experience at Via Contorno Hotel has left some guests wanting more. While the hotel offers a satisfactory dinner option, the general consensus points to a lack of variety in the food choices available. Guests noted that the kitchen is operational only during breakfast, indicating no in-house dinner services. Although some found the offerings good, others described them as very poor and expressed a desire for a simple evening snack option.

While dinner might not be the hotel’s highlight, breakfast at Via Contorno Hotel received plenty of praise. Guests frequently mentioned that the breakfast is complete, exhilarating and provides a range of options to satisfy everyone. The brewed coffee was also highlighted as a notable feature, contributing to the overall positive breakfast experience.

One potential area for improvement is the high cost of snacks provided by the hotel, prompting some guests to suggest visiting a nearby market for better value. Offering meal delivery options in addition to pizzas and snacks could enhance the overall dining experience for future visitors. Despite these points, the good breakfast and satisfactory dinner services contribute positively to the hotel’s dining reputation overall.

Rooms
Via Contorno Hotel provides mixed experiences, though it steadily offers clean and comfortable rooms that meet basic expectations. Guests frequently comment on the spaciousness of several rooms, their cleanliness and the comfort of the beds, making it a decent choice for restful nights. The rooms are also noted for being functional, featuring essential amenities like well-maintained wardrobes and large mirrors. However, the rooms and overall facilities show visible signs of aging and several fixtures need updating. The air conditioning units often generate noise, which could be disruptive, particularly for those sensitive to sound.

Bathroom facilities also stand out as an area requiring maintenance; problems such as clogged sinks, non-functional bidet showers and leaky fittings are common issues. Some guests find the room sizes to be smaller than depicted in photos with some rooms facing busy streets that result in a noisy environment. Despite these drawbacks, the overall cleanliness and simple yet cozy setup of the rooms are generally appreciated by visitors. The hotel's location is advantageous, adding to its practical appeal.

Experiences with service and maintenance are inconsistent. In some cases, staff were polite and helpful, while in other instances, guests faced issues such as difficulty with luggage assistance, rooms not being as advertised and the occasional mishap with elevators. Breakfasts were positively received, complementing the stay with their quality. For travelers seeking basic, clean accommodations in a well-located area, Via Contorno Hotel serves as a viable option. However, those looking for modern amenities and impeccable service might need to set their expectations accordingly.

Beds
Guest reviews of Via Contorno Hotel offer mixed impressions of the beds. Many guests found the beds to be comfortable with adjectives like "good," "comfortable," "clean," and "fragrant" frequently used to describe both the beds themselves and the bed linens. Some rooms featured large, comfortable beds that were greatly appreciated by guests. The cleanliness of the bed linens was also highlighted positively.

However, there were numerous comments about the beds being uncomfortable. Several guests mentioned that the mattresses were too soft, leading to discomfort, while others found them too hard or old. Some reviews specifically noted the absence of outlets near the bed as an inconvenience. There were also multiple mentions of double beds being small or merely two single beds pushed together, which some guests found unsatisfactory.

Overall, while many guests enjoyed a comfortable night's sleep, there's a clear indication that the quality and comfort of the beds at Via Contorno Hotel can vary significantly and improvements could be made to meet higher standards of consistency.

Cleanliness
Via Contorno Hotel has garnered notable praise for its cleanliness from guest reviews, highlighting it as a key strength. Many reviews commend the hotel for its well-organized and clean rooms with particular satisfaction noted for the cleanliness of bed linens and bathrooms. The overall clean environment of the hotel has been frequently described as excellent with some guests even mentioning exceptional cleanliness. Additionally, the rooms are described as tidy, comfortable and well-maintained, enhancing the overall guest experience.

However, some inconsistencies in cleanliness were also noted. A few reviews mentioned specific issues such as dirty elevators, stained sheets and areas that were not cleaned to the expected standard, especially under the beds or in older parts of the hotel. Despite these occasional lapses, the general sentiment leans towards a positive perception of the hotel's cleaning standards with many guests recognizing good local hygiene and prompt responses from staff to address any cleaning concerns.

In summary, while Via Contorno Hotel is generally perceived to maintain a high level of cleanliness throughout its facilities, there are isolated areas that could benefit from more attention to ensure a consistently immaculate environment for all guests.

Staff
Guests at Via Contorno Hotel frequently praised the staff for their excellent and attentive service. Numerous reviews highlighted the employees as friendly, helpful and polite. Specifically, the reception staff were described as extremely polite and welcoming with many positive comments about their attentive and helpful nature. Notable mentions include specific staff members like Isaac and Sueli, who were lauded for their collaboration and attentiveness.

The hotel’s service overall received commendations, particularly for the attention given to guests and the polite demeanor of the employees. The prompt and efficient service of the housekeeping staff was also appreciated, contributing to the hotel's spic and span rooms.

Despite the predominantly positive feedback, there were occasional comments about unfriendly employees and poor customer service in specific instances, such as a rude doorman and a weak reception service. Issues with disorganization and reservations were also noted, indicating some inconsistency in the service experience.

Overall, the polite and helpful staff at Via Contorno Hotel significantly contribute to a pleasant stay with their friendliness and attentiveness frequently making a positive impression on guests.

Wi-Fi
The Wi-Fi experience at Via Contorno Hotel appears to have mixed reviews. While some guests found the Wi-Fi to be satisfactory and without significant issues, many others encountered a range of problems. These issues included unstable connections, difficulties in connecting and frequent drops in signal. Some guests highlighted a bureaucratic process for gaining access and noted that advertisements sometimes interrupted the service. There were also mentions of poor signal strength and instability that affected communication, especially for those intending to work from their rooms. Despite the fact that the Wi-Fi is free, it seems the reliability and performance need improvement to better serve the guests' needs.

Parking
The parking situation at Via Contorno Hotel receives a mixed reception from its guests. On the positive side, the hotel provides free and accessible parking, which is included in the accommodation price. Guests appreciate that the parking is available on-site, offering the convenience of a covered garage.

However, several challenges are frequently noted. The garage is described as tight and small with spaces that can be difficult to maneuver. Many reviews mention that the garage's size may not accommodate all vehicles comfortably and parking operates on a first-come, first-serve basis, which means that availability can be limited. Some guests noted that the parking lot can fill up quickly and the space constraints require several maneuvers to park properly.

Despite these concerns, the existence of a free parking option is valued highly by guests, especially considering the inclusion of breakfast. The hotel’s parking serves its fundamental purpose, yet it may present difficulties for those with larger vehicles or during peak times.

Nightlife
The vicinity of Via Contorno Hotel offers limited food options with few eateries available for guests looking to dine out. Despite the scarcity of culinary choices, the area comes alive at night with a vibrant nightlife scene. However, travelers should be prepared for the accompanying noise from nearby bars with music often continuing until after midnight and even stretching from night till dawn. The energetic ambiance brings both the charm of lively nights and the challenge of potential disturbances, making it a trade-off for those seeking a quiet escape.

3 Star
Via Contorno Hotel presents a mixed impression for its guests. Some visitors highly recommend the hotel, which suggests that it offers certain aspects that appeal to travelers. However, there are notable concerns regarding the facility standards and service expectations. Guests have pointed out that the hotel appears to be in need of renovation and lacks certain amenities that are typically expected at a three-star level, such as elevators and other essential facilities. While some find it recommendable, others believe it falls short of the anticipated three-star experience, implying that the hotel may be more in line with lower-rated accommodations.

Accessible
Via Contorno Hotel features several positive aspects for guests with disabilities. The cost-benefit ratio is noted as being advantageous, suggesting that the hotel provides good value for the price. Multiple reviews point out that the establishment is accessible and commend the presence of nearby eateries and a supermarket, adding convenience to the stay. Despite some limitations such as stairs leading to the rooms and tight parking spaces, the general accessibility within the hotel received positive feedback. While there are some mentions of limited parking and occasional issues with poorly accessible areas, the hotel comes recommended for its accessible amenities overall.


No, Via Contorno Hotel doesn't have any pool.

No, a spa isn't available at Via Contorno Hotel.

Yes, Via Contorno Hotel welcomes dogs.

No, parking facilities aren't available at Via Contorno Hotel.

No, Via Contorno Hotel doesn't have a gym.

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