Villa Neves Residence
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Summary of reviewsVilla Neves Residence enjoys a prime location highly praised by guests for its proximity to essential services such as medical facilities, stores, pharmacies, restaurants and an outstanding nearby bakery. The convenient access to shopping centers, supermarkets and important destinations makes it ideal for both medical and general stays. The peaceful and quiet street enhances the overall comfort, making it a recommended choice for travelers.
The accommodation does not provide breakfast, but the nearby bakery serves as an excellent alternative, minimizing any inconvenience caused by the absence of an on-site breakfast service.
Guests have shared varying experiences regarding the rooms. Many appreciate the cleanliness, spaciousness and essential amenities like a refrigerator and microwave. However, there are consistent concerns about worn-out furniture, cleanliness and maintenance issues, such as dirty sheets, mold and bad odors. While some guests have had pleasant stays with clean and functional rooms, consistent maintenance and quality control appear necessary to ensure a uniformly positive experience.
The general cleanliness and maintenance of Villa Neves Residence are also mixed. Many reviews praise the comfort and organization with clean linens and towels and a noticeable presence of hand sanitizer. However, numerous guests report cleanliness issues in the bathrooms and rooms, including stained sheets, hair and greasy floors. The inconsistency in room cleaning schedules and poor maintenance, such as leaking showers and dirty microwaves, suggest a need for improved cleaning practices to better match guest expectations.
The staff at Villa Neves Residence receive high commendation for their politeness, helpfulness and attentiveness. Receptionists and the owner are particularly noted for their friendly and responsive service, contributing significantly to a warm and welcoming atmosphere. Despite a few isolated incidents, the staff's overall service is a standout feature, enhancing the stay for many guests.
The parking situation offers both advantages and challenges. While the presence of a garage is beneficial and can save guests money, its narrowness and limited spaces make it difficult for larger cars and create some parking challenges.
The beds have received mixed feedback with many guests finding them comfortable, while others experienced issues with noisy, split or poorly maintained mattresses. Complaints about poor bedding quality and occasional maintenance problems suggest that there's room for improvement in bed comfort and quality.
In summary, Villa Neves Residence is highly recommended for its exceptional location, friendly staff and cost-effectiveness. However, attention to consistent room maintenance, cleanliness and quality control is crucial for enhancing the overall guest experience.
The accommodation does not provide breakfast, but the nearby bakery serves as an excellent alternative, minimizing any inconvenience caused by the absence of an on-site breakfast service.
Guests have shared varying experiences regarding the rooms. Many appreciate the cleanliness, spaciousness and essential amenities like a refrigerator and microwave. However, there are consistent concerns about worn-out furniture, cleanliness and maintenance issues, such as dirty sheets, mold and bad odors. While some guests have had pleasant stays with clean and functional rooms, consistent maintenance and quality control appear necessary to ensure a uniformly positive experience.
The general cleanliness and maintenance of Villa Neves Residence are also mixed. Many reviews praise the comfort and organization with clean linens and towels and a noticeable presence of hand sanitizer. However, numerous guests report cleanliness issues in the bathrooms and rooms, including stained sheets, hair and greasy floors. The inconsistency in room cleaning schedules and poor maintenance, such as leaking showers and dirty microwaves, suggest a need for improved cleaning practices to better match guest expectations.
The staff at Villa Neves Residence receive high commendation for their politeness, helpfulness and attentiveness. Receptionists and the owner are particularly noted for their friendly and responsive service, contributing significantly to a warm and welcoming atmosphere. Despite a few isolated incidents, the staff's overall service is a standout feature, enhancing the stay for many guests.
The parking situation offers both advantages and challenges. While the presence of a garage is beneficial and can save guests money, its narrowness and limited spaces make it difficult for larger cars and create some parking challenges.
The beds have received mixed feedback with many guests finding them comfortable, while others experienced issues with noisy, split or poorly maintained mattresses. Complaints about poor bedding quality and occasional maintenance problems suggest that there's room for improvement in bed comfort and quality.
In summary, Villa Neves Residence is highly recommended for its exceptional location, friendly staff and cost-effectiveness. However, attention to consistent room maintenance, cleanliness and quality control is crucial for enhancing the overall guest experience.
Aparthotel with Parking
3-Star Aparthotel
Guest Reviews
Villa Neves Residence boasts a prime location that consistently earns praise from its guests. Positioned conveniently near hospitals, including the Ipsemg Medical Specialties Center and maternity ward, it is particularly ideal for those needing close proximity to medical facilities. Guests frequently highlight the excellent accessibility to a variety of essential services such as stores, pharmacies, restaurants and bakeries with a notable mention of an outstanding bakery right around the corner.
The residence is also within walking distance to important destinations, making it optimal for both work and personal appointments. The surrounding area, including Savassi and the central region of Belo Horizonte, is easily navigable, offering calm and peaceful surroundings despite its bustling locale.
Moreover, the location's suitability extends to those not just visiting for medical reasons but also for general convenience with nearby shopping centers and supermarkets. The street is described as quiet, contributing to a comfortable and serene stay. The combination of excellent location, customer service and cost-effectiveness makes Villa Neves a highly recommended choice.
Villa Neves Residence does not provide breakfast on-site and several guests noted the absence of this service. Despite this, the lack of breakfast does not significantly detract from the overall value of the stay. Guests highlighted a nearby bakery that offers an excellent alternative for morning meals. The proximity of this bakery helps mitigate the inconvenience of breakfast not being included at the accommodation.
Villa Neves Residence offers a mix of experiences when it comes to their room accommodations. Many guests have appreciated the simplicity and functionality of the rooms, noting them to be clean, spacious and equipped with essential amenities like a mini refrigerator, microwave and closets. The bathrooms are often cited as being of ideal size and well-maintained, contributing to a comfortable stay. The beds are described by some as great and linens and towels are generally clean.
However, there are consistent mentions of issues such as worn-out furniture, occasional uncleanliness and maintenance problems. Some rooms seem neglected with complaints about dirty sheets, missing bed legs and leftover food from previous guests. The presence of mold, bad odors and a lack of basic facilities like a desk or soap dish in the shower have also been noted by visitors. While some guests experienced impeccable cleanliness and tranquility, others faced significant hygiene issues that led them to request room changes or even leave early.
Overall, while Villa Neves Residence rooms have the potential to offer a pleasant stay characterized by cleanliness and functionality, attention to consistent room maintenance and quality control is crucial for ensuring a more uniformly positive guest experience.
The beds at Villa Neves Residence have received mixed reviews from guests. Many highlighted that the beds are great and very comfortable, praising the overall bed comfort. However, some reviews pointed out significant issues, such as beds that were making noise, split mattresses creating unevenness and instances of double beds being simply two single beds pushed together. A recurring complaint involved the poor quality of the bedding with some guests mentioning old, uncomfortable and even broken mattresses. Other concerns included bed linens being used or dirty and beds missing legs or supported by bricks. Despite some guests acknowledging the comfort of the beds, the feedback suggests room for improvement in bed maintenance and quality.
Villa Neves Residence offers a mix of experiences when it comes to cleanliness and maintenance. Many guests mentioned that the location was clean, comfortable and well-organized with some even highlighting the general hygiene and the presence of hand sanitizer at the reception and elevators. For several visitors, the bed linen and bath towels were clean and the overall setting was quite comfortable. There is a noticeable appreciation for the polite and prompt service provided by the staff.
However, numerous reviews pointed out significant concerns about the state of cleanliness in the rooms and shared facilities. Guests frequently found the bathrooms unsatisfactory with mentions of mud on tiles, dirty curtains and stained sheets and towels. Some guests reported finding hair and soap scraps in the shower area, as well as a greasy floor and dirty walls. The scheduling of room cleaning proved inconsistent with some guests noting that their rooms were cleaned only every two days or not adequately cleaned even after the servicing.
The maintenance of the rooms also seemed to be below expectations with complaints about bad mattresses, dirty and poorly maintained microwaves and leaking showers and sinks. Such issues led to a common sentiment that the cleaning procedures need significant improvement to better match the cost-benefit ratio claimed by the hotel.
While Villa Neves Residence boasts attentive service in reception and some organized cleanliness, there is clear feedback indicating a need for enhanced and more consistent cleaning practices to meet guest satisfaction fully.
Villa Neves Residence boasts a commendable reputation for its exceptional staff with many guests highlighting the politeness and helpfulness of the team. Receptionists are frequently noted for their attentiveness and friendly demeanor, providing excellent customer service both in person and over the phone. The owner, too, is recognized for her sympathy and attention to guests, ensuring a warm and welcoming atmosphere.
Flexibility in check-in times and a willingness to accommodate guest needs further contribute to a positive experience. For guests facing issues, such as room cleanliness or the need for prompt assistance, the staff’s responsiveness is often appreciated with several reviews mentioning quick actions to resolve situations.
Despite a few isolated incidents involving a substitute receptionist and occasional maintenance issues, the overwhelming sentiment is one of satisfaction with the staff's service. Overall, Villa Neves Residence stands out for its polite, friendly and highly helpful team, making it a high-value stay within a great location.
At Villa Neves Residence, the parking situation has garnered mixed feedback from guests. While there are parking options available, including a garage that has saved some guests money, the experience isn’t without its challenges. The garage has been described as extremely narrow and very tight, making it almost impossible for larger cars to fit and difficult for some guests to park. Despite being limited to four parking spaces and rotating availability, the presence of a parking option is still a noted advantage for visitors.
Location Show Map
Location
The residence is also within walking distance to important destinations, making it optimal for both work and personal appointments. The surrounding area, including Savassi and the central region of Belo Horizonte, is easily navigable, offering calm and peaceful surroundings despite its bustling locale.
Moreover, the location's suitability extends to those not just visiting for medical reasons but also for general convenience with nearby shopping centers and supermarkets. The street is described as quiet, contributing to a comfortable and serene stay. The combination of excellent location, customer service and cost-effectiveness makes Villa Neves a highly recommended choice.
Breakfast
Rooms
However, there are consistent mentions of issues such as worn-out furniture, occasional uncleanliness and maintenance problems. Some rooms seem neglected with complaints about dirty sheets, missing bed legs and leftover food from previous guests. The presence of mold, bad odors and a lack of basic facilities like a desk or soap dish in the shower have also been noted by visitors. While some guests experienced impeccable cleanliness and tranquility, others faced significant hygiene issues that led them to request room changes or even leave early.
Overall, while Villa Neves Residence rooms have the potential to offer a pleasant stay characterized by cleanliness and functionality, attention to consistent room maintenance and quality control is crucial for ensuring a more uniformly positive guest experience.
Beds
Cleanliness
However, numerous reviews pointed out significant concerns about the state of cleanliness in the rooms and shared facilities. Guests frequently found the bathrooms unsatisfactory with mentions of mud on tiles, dirty curtains and stained sheets and towels. Some guests reported finding hair and soap scraps in the shower area, as well as a greasy floor and dirty walls. The scheduling of room cleaning proved inconsistent with some guests noting that their rooms were cleaned only every two days or not adequately cleaned even after the servicing.
The maintenance of the rooms also seemed to be below expectations with complaints about bad mattresses, dirty and poorly maintained microwaves and leaking showers and sinks. Such issues led to a common sentiment that the cleaning procedures need significant improvement to better match the cost-benefit ratio claimed by the hotel.
While Villa Neves Residence boasts attentive service in reception and some organized cleanliness, there is clear feedback indicating a need for enhanced and more consistent cleaning practices to meet guest satisfaction fully.
Staff
Flexibility in check-in times and a willingness to accommodate guest needs further contribute to a positive experience. For guests facing issues, such as room cleanliness or the need for prompt assistance, the staff’s responsiveness is often appreciated with several reviews mentioning quick actions to resolve situations.
Despite a few isolated incidents involving a substitute receptionist and occasional maintenance issues, the overwhelming sentiment is one of satisfaction with the staff's service. Overall, Villa Neves Residence stands out for its polite, friendly and highly helpful team, making it a high-value stay within a great location.
Parking
No, Villa Neves Residence doesn't have any pool.
No, a spa isn't available at Villa Neves Residence.
No, Villa Neves Residence doesn't allow dogs.
Yes, parking facilities are available at Villa Neves Residence.
No, Villa Neves Residence doesn't have a gym.
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