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Summary of reviewsAmbassador Playa I is lauded for its prime location in the heart of Benidorm, making it a top choice for guests keen on proximity to Levante Beach and the buzzing nightlife. Visitors are within easy reach of local attractions, restaurants, bars and shops, enhancing convenience and accessibility.
The hotel scores high marks for its impressive cleanliness and modern amenities with recently renovated rooms that are well-maintained and offer comfort and practical designs. Guests frequently highlight the spotless condition of the rooms and public areas, along with modern features such as large TVs, high-tech lighting and spacious bathrooms with excellent showers. The effective soundproofing ensures quiet nights despite the lively surroundings.
Dining experiences at Ambassador Playa I are generally positive with both breakfast and dinner buffets receiving praise for their quality and variety. The breakfast buffet offers a wide range of options, delighting guests with familiar favorites. Dinner options are diverse and often rotate daily, maintaining high standards of preparation and taste. While there are occasional mentions of overcrowding and timing issues, the attentive and courteous staff contribute to a smooth dining experience.
The hotel staff are consistently highlighted as a standout feature, described as attentive, friendly and helpful. Their professional and courteous demeanor significantly enhances the overall guest experience, making visitors feel welcome and supported throughout their stay.
Ambassador Playa I also offers notable facilities such as a well-regarded spa and a clean, well-maintained pool area. The spa receives high praise for its quality services, including massages and hydrotherapy options. The pool area, although sometimes crowded, is appreciated for its amenities, cleanliness and nearby attractions.
While the hotel's WiFi receives mixed reviews with some guests experiencing slow or unreliable connections, the overall amenities and services largely compensate for this drawback. Parking is noted as convenient but can be expensive and limited in availability.
Families find Ambassador Playa I a welcoming and family-friendly environment, perfect for travelers with children, despite the occasional presence of hen and stag parties. The hotel's central location also makes it an excellent choice for those wanting to immerse themselves in the vibrant nightlife with numerous bars, pubs and clubs nearby.
Overall, Ambassador Playa I offers a clean, comfortable and centrally located stay with excellent dining options and outstanding staff, making it a top choice for visitors to Benidorm. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel was awarded the Re Think prize for sustainability and hotel refurbishment. It is a sustainable hotel that utilizes solar panels and natural insulation materials to reduce its environmental impact and optimize energy use. The property is also Ecostars certified.
Hotel with Gym
This hotel offers a fitness center and a sauna. It is a good option for those seeking fitness facilities.
Hotel near The Beach
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Twin Room with Pool View This air-conditioned room has a small balcony with pool views and simple décor. The private bathroom comes with a bath with shower, a hairdryer, and free toiletries.
You will also find a flat-screen TV with satelittle channels. Free WiFi is available.
Double Room with City ViewThis air-conditioned room has a small balcony and simple décor. The private bathroom comes with a bath with shower, a hairdryer, and free toiletries.
You will also find a flat-screen TV with satelittle channels. Free WiFi is available.
Single RoomThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Single Room with Pool ViewThis air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.
Guest Reviews
9.0
Excellent
Location
Ambassador Playa I has garnered enthusiastic praise for its unbeatable location, situated in the heart of Benidorm. Guests consistently highlight the hotel's proximity to both Levante Beach—a mere five-minute walk away—and the bustling nightlife, making it an ideal choice for those eager to experience the vibrant atmosphere of the area. The central position places visitors within easy reach of local attractions, bars, restaurants and shops, ensuring that everything is conveniently close.
Many reviews commend the hotel's cleanliness and modern amenities, noting that the rooms are well-maintained and comfortable. The recent renovations have not gone unnoticed, adding a contemporary edge to the overall guest experience. Patrons also appreciate the quiet nights despite the lively surroundings, attributing this to effective soundproofing.
Moreover, the food at Ambassador Playa I receives positive remarks with guests praising both the quality and variety offered at the buffet. The hotel’s staff is frequently mentioned as being attentive and friendly, further enhancing the overall stay.
While some mention the occasional noise from the surrounding nightlife, it is clear that the prime location outweighs this minor inconvenience for the majority of visitors. All in all, Ambassador Playa I stands out as a top choice for those looking to enjoy a central, clean and lively stay in Benidorm.
Breakfast
Ambassador Playa I provides an impressive breakfast experience that caters to a variety of tastes and preferences. Guests consistently praise the hotel for offering a wide range of food options, ensuring that there is something for everyone. The breakfast buffet is noted for its excellent quality and plentiful selection, featuring popular items such as English bacon, eggs, beans and other familiar favorites which many guests find delightful.
The overall organization of breakfast service is often commended, making the dining experience smooth despite occasional comments about overcrowding and queues. The buffet's variety extends beyond breakfast, as both breakfast and dinner options receive high marks for diversity and taste. Guests particularly appreciate the freshness and excellent preparation of the dishes.
While the quality of coffee and juice offerings has room for improvement, the rich assortment and consistently good quality of food largely overshadow these minor setbacks. The breakfast is frequently described as delicious with some guests highlighting it as the best meal of the day during their stay. All in all, Ambassador Playa I’s breakfast earns high marks for its comprehensive and satisfying spread.
Dinner
Dining at the Ambassador Playa I hotel offers a largely positive experience with guests frequently highlighting the excellent quality and variety of the food. The dinner buffet, a prominent feature, is particularly well-received for its extensive selection and the high standard of cuisine. Many guests appreciate the well-managed and clean restaurant space, remarking that the dining area runs smoothly thanks to the attentive staff.
The dinner options are varied and often change daily, providing a diverse culinary experience that enhanced many guests' stays. Reviewers often noted that the food was tasty, very good and at times, outstanding with plenty of choices to satisfy different palates. Notably, the buffet is well-stocked with many fresh selections, including a variety of desserts that pleased guests.
Despite these positives, there are some areas for improvement. A few reviews mention that the dinner schedule isn't particularly flexible and that the timing might not be ideal, especially for Spanish guests who prefer to dine later. Some guests noted that the food could be warmer and occasionally described it as bland or lacking variety, particularly for vegetarians.
Overall, the dinner experience at Ambassador Playa I is highly commendable with an impressive range of dishes and quality that caters well to most guests, though slight adjustments in schedule and variety could make it even better.
Rooms
Ambassador Playa I boasts beautifully renovated and modern rooms that win high praise from guests for their comfort and cleanliness. The rooms are described as immaculate, spotless and often feature practical and stylish designs with modern amenities such as large TVs, high-tech lighting, mini fridges and spacious layouts. Guests particularly enjoy the excellent power showers and modern bathrooms, which include features like large rain shower heads.
The hotel's soundproofing efforts ensure a quiet environment, perfect for a good night's rest on the extremely comfortable beds. Whether designed for single occupancy or accommodating more people, the rooms are often noted as being spacious and suitable for a comfortable stay. Daily cleaning services maintain the rooms’ impeccable condition.
Despite occasional mentions of small rooms or late cleaning times, the overall feedback highlights the hotel's successful renovation efforts with guests appreciating the high standards of decor and modern upgrades. The combination of lovely rooms, great facilities and a convenient location contributes to a highly positive experience for visitors.
Beds
The beds at Ambassador Playa I receive high praise for their comfort, frequently highlighted as very comfortable or super comfortable. Guests often mention the quality of the mattresses and pillows, describing them as superior and noting the additional padding for extra comfort. The cleanliness and daily maintenance of the beds also add to the positive experience with many guests appreciating the fresh bed linens and the fact that the beds are made daily. Spacious clean beds and superior comfort are recurring themes, although there are occasional suggestions for improvement with some finding certain mattresses and bolster-like pillows less to their liking or expressing a preference for double beds over single beds in couple rooms. Despite these minor points, the overall consensus is that the beds contribute significantly to an enjoyable stay with words like comfy, spacious and high-quality frequently used to define the sleeping experience.
Cleanliness
The Ambassador Playa I hotel consistently impresses guests with its exceptional standards of cleanliness. Reviews describe the hotel as very clean, modern and comfortable. Rooms are frequently highlighted as spotless and are cleaned daily with many guests noting the high standard of cleaning throughout their stay. Public areas, including the spa, pool, bars and restaurants, are also praised for their immaculate condition. The friendly and diligent cleaning staff maintain a sparkling clean environment, making both the rooms and common areas inviting and hygienic. Guests particularly appreciate the well-maintained facilities and the new, contemporary decor. Overall, the cleanliness at Ambassador Playa I is top-notch, contributing significantly to guests' positive experiences.
Staff
Guests of Ambassador Playa I consistently emphasized the exceptional quality of the staff, portraying them as the main highlight of their experience. Descriptors like attentive, friendly, helpful and polite were common, showcasing the team's readiness to assist and their courteous demeanor. Particular mention was made of the restaurant and bar staff for their attentiveness and hospitality.
Even the cleaning staff garnered praise for their friendliness and diligence, contributing to an overall sense of cleanliness and order within the hotel. While some reviews hinted at less-than-stellar interactions at the front desk, these instances seemed isolated and were often mitigated by other staff members stepping up in their roles.
Management was frequently noted for their attentive approach, ensuring guest satisfaction across various areas of the hotel. The combined efforts of all staff—from receptionists to waiters and room service—created a welcoming and supportive atmosphere that guests appreciated.
Overall, Ambassador Playa I's team is depicted as exceptionally capable and consistently pleasant, enhancing the guest experience through their professional and friendly service.
Wi-Fi
Guest reviews of the Ambassador Playa I indicate a mix of experiences with the hotel's WiFi services. Some guests found the WiFi availability and its potential for connecting to the TV a convenient feature, allowing them to stream content like YouTube from their phones. However, many reviews mention problems with the WiFi, describing it as poor, slow or dipping in and out, leading to frustration. There were also mentions of instances where WiFi was repaired, suggesting occasional improvements. For those requiring reliable internet access, it might be worth noting that the service has had variable quality.
Spa
The spa at Ambassador Playa I receives high praise from guests for its impressive facilities and services. Visitors often describe the spa as wonderful with many noting the clean, well-maintained amenities and the comprehensive range of options available, including a sauna, steam room and hydrotherapy pool. Despite its small size, the spa leaves a spectacular impression, offering great value for money at 18 euros. Guests frequently recommend the spa for its quality massages and overall experience. The spa's convenient location within the hotel further adds to its appeal. While some mention the services as being on the pricier side, the consensus is that the investment is well worth it for an amazing and varied experience.
Pool
The pool area at Ambassador Playa I has received a lot of feedback from guests, highlighting both its positive and negative aspects. Many guests appreciated the pool, describing it as nice, very good and excellent. The outdoor pool, in particular, was a frequent mention, praised for its amenities and the reasonably priced drinks at the pool bar. The sunbeds and umbrellas were often cited as plentiful, although some reviews noted a shortage during busy times, making it challenging to find available loungers.
The pool area was also mentioned for its cleanliness and availability of good food options and the presence of nearby attractions added to its appeal. Despite these positives, size and crowding emerged as recurrent issues. Several guests felt the pool was too small to accommodate all hotel residents, leading to a crowded and occasionally noisy environment. The pool's early closing time and the expense of accessing the indoor pool were also points of dissatisfaction for some visitors.
Overall, while the facilities around the pool area were often praised, improvements could be made in managing the crowd and space to enhance the experience for all guests.
Beach
Located in a bustling part of Benidorm, Ambassador Playa I offers a prime location for beach enthusiasts and nightlife seekers alike. Guests frequently mention the hotel's close proximity to Levante Beach, often emphasizing that it's only a short walk away, typically just a few minutes. This makes it exceptionally convenient for those who prioritize easy beach access during their stay. The hotel's central setting also allows for effortless exploration of nearby attractions, including the vibrant English nightlife and the charming old town of Benidorm. Despite its advantageous location, some guests note that the area can be somewhat noisy. Nonetheless, the convenience of being within walking distance to beautiful beaches and lively entertainment venues remains a significant highlight for many visitors.
Parking
For travelers considering a stay at Ambassador Playa I, finding a place to park your vehicle is a mixed experience. Many guests appreciate the availability of underground and convenient parking facilities, which are easily accessible and good even for larger cars. However, it's worth noting that the parking can be rather expensive with some describing it as a paid amenity that adds a significant cost to their stay.
Furthermore, numerous guests mention the parking spaces are often limited and can be quite cramped, making maneuverability challenging. This scarcity sometimes leads to full parking, leaving guests to seek alternatives. Parking in the surrounding area appears to be difficult as well, adding to the overall concern about parking.
In summary, while the convenience of having parking and its accessibility are positives, potential guests should prepare for the possibility of limited and potentially costly parking options at Ambassador Playa I.
Family
Ambassador Playa I is an excellent choice for families looking for a welcoming and family-friendly atmosphere. This family-oriented hotel is perfect for travelers with children, offering entertainment options suitable for all ages. Guests have frequently noted the hotel's dedication to creating a family focus, making it a comfortable and enjoyable stay for everyone. Despite occasional hen and stag parties, the overwhelming sentiment highlights a positive environment that families would be happy to return to.
Nightlife
The Ambassador Playa I boasts a remarkable location that is perfect for those looking to immerse themselves in vibrant nightlife. Positioned in the heart of the entertainment area, the hotel is surrounded by a multitude of bars, pubs, clubs and restaurants, all within walking distance. This central location places guests right in the middle of the buzzing nightlife, particularly the lively English night scene. The hotel's pub, featuring nightly tribute artist shows, adds to the fun atmosphere, making it easy to enjoy local entertainment without venturing far.
While the area is known for its busy night party street, the Ambassador Playa I manages to ensure a relatively quiet indoor environment despite its proximity to the main strip. This makes it an excellent choice for those wanting to experience the excellent nightlife while still being able to retreat to a quieter setting. However, it's worth noting that the nighttime performances cater primarily to foreign guests, which might be a consideration for Spanish visitors.
Overall with great bars and nightlife options nearby, this hotel stands out as an ideal spot for those eager to explore the energetic nocturnal scene.
4 Star
Ambassador Playa I has mixed reviews regarding its four-star rating with some guests expressing disappointment over the expected luxury and quality. However, many reviews highlight various positive aspects of the hotel. The service is frequently described as exceptional, maintaining a top standard that is consistent with four-star ratings. Guests appreciate the hotel's solid facilities, including a very good spa and a comprehensive breakfast offering. The accommodation scores high marks for cleanliness, comfort and central location. Both breakfast and tea receive praise for their quality and the comfort of the beds is noteworthy. Despite some criticisms, the hotel overall receives strong recommendations for its services and amenities.
Outdoor Pool
The outdoor pool at Ambassador Playa I is consistently praised for its inviting atmosphere and excellent amenities. Guests appreciate the clean and well-maintained pool area, which includes a sundeck and ample loungers for relaxation. The grandeur fountain adds a touch of elegance to the setting. Though some mention the pool can become crowded and closes early, the overall experience is enhanced by the great entertainment and bar service available poolside. With features like a big walk-in shower and a big rain shower head, the facilities around the pool area continue to impress.
Luxury
Ambassador Playa I offers a stay that feels both clean and modern, characterized by excellent service and attention to detail. Guests have described the hotel as having a luxury stylesheet, lavish decor and luxurious amenities, truly giving off luxury vibes. The rooms and facilities reflect a high standard of luxury, ensuring a comfortable and upscale experience. However, some remarks indicate that while the hotel exudes a luxurious atmosphere, it may not fully align with the traditional expectations of a luxury hotel, especially regarding the food. Despite this, the overall ambience and features of the hotel have been well-received, making it a favorable choice for those seeking a taste of luxury.
Yes, Ambassador Playa I has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Ambassador Playa I.
No, Ambassador Playa I doesn't allow dogs.
Yes, parking facilities are available at Ambassador Playa I.