Hotel Castillo Benidorm

Benidorm 38.53768100, -0.13350100 , 11 Calle Marqués De Comillas (Show on Map)
9.6
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Castillo Benidorm consistently impresses its guests with its exceptional location, placing them within a short walking distance to both Poniente and Levante beaches and the vibrant city center. Nested on the edge of the old town, it offers a serene and peaceful ambiance away from the bustling crowd. Its proximity to local attractions, shops and a variety of dining options heightens the vacation experience with easy access to transportation for exploring further afield.

The breakfast offerings at Hotel Castillo Benidorm have received outstanding reviews, praised for their quality, variety and presentation. With a mix of continental and Spanish-style items, guests particularly enjoy the fresh orange juice, freshly cut ham, cheeses and freshly baked bread. Personalized and attentive service adds to the experience, making breakfast an anticipated part of the day.

Rooms at the hotel are commended for their cleanliness, comfort and modern decor. Although often described as small, these rooms are well-designed with daily cleaning, fresh towels and essential amenities like minibars, air conditioning and even balconies in some. Guests revel in the stylish furnishings, powerful showers and comfortable beds, ensuring a restful stay.

Cleanliness is a hallmark of Hotel Castillo Benidorm with impeccable standards maintained throughout the property. From rooms to communal areas, everything is spotlessly clean, complemented by the hotel’s recent renovations that enhance a fresh and tidy environment. The daily cleaning service and new, well-maintained facilities elevate the overall guest experience.

The staff at Hotel Castillo Benidorm are frequently highlighted for their friendliness and exceptional service. Notable employees like Emilio, Simon, Karim and Fred make guests feel at home with their attentiveness and warm welcomes. The management’s personal engagement ensures a high standard of hospitality, bolstering the hotel's reputation for excellent customer care.

The offerings of free amenities, including around-the-clock access to a coffee machine and various beverages and snacks, add a layer of convenience, though the WiFi quality can be less reliable on upper floors. Nonetheless, the availability of unlimited drinks and treats adds to the guest experience.

The prime location near the beach is another standout feature with guests enjoying quick, easy access to the shoreline and the stunning Mediterranean views from the nearby Balcony. The cleanliness and convenience of the beach experience enhance the hotel's appeal.

Parking is well-organized with options ranging from secure private garages to complimentary and reasonably priced nearby spaces. The proximity and security of the parking facilities, along with helpful staff, contribute to a smooth experience for guests with cars.

As a family-friendly hotel, Hotel Castillo Benidorm receives accolades for its cozy and warm atmosphere, making visitors feel like part of an extended family. The professional and kind staff, along with the comfortable and clean family rooms, ensure a pleasant stay for families. The breakfast service caters to all tastes and reinforces the hotel's welcoming environment, often leading guests to plan return stays.

Overall, Hotel Castillo Benidorm excels in various aspects, from location to service, making it an ideal choice for travelers seeking a comprehensive and comfortable stay in the heart of Benidorm.
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Categories
Accessible Hotel
This hotel is included based on its potential to offer accessible features, aligning with the search for accessible accommodation in the area.

Small Hotel
Located in Benidorm, Hotel Castillo offers a cozy and intimate setting. Its location and personalized service make it a great option for travelers looking to explore the area and enjoy a charming stay.

Hotel near The Beach

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Room Types
Twin Room with Balcony The twin room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

Triple Room with Balcony The triple room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Queen Room with Balcony The double room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

Guest Reviews
9.6
Excellent
Location
Hotel Castillo Benidorm is ideally situated for travelers looking to enjoy both the beach and the old town charm of Benidorm. Just steps away from the vibrant city center, this small but fabulous hotel offers an unbeatable location, placing guests within a short walking distance to two of Benidorm’s main beaches, Poniente and Levante. Nestled right on the edge of the old town, it provides convenient access to local attractions, shops and a variety of bars and restaurants while still maintaining a peaceful ambiance away from the bustling crowds.

Guests praise the central and highly strategic positioning of the hotel, making it perfect for a day of beach fun, exploring historical sites or enjoying the lively nightlife. The location is spot on for a seamless vacation experience, whether it’s an evening stroll along the promenade, a quick walk to the supermarket or a night out in the old town. Despite being in the heart of the action, the hotel boasts a quiet environment, ensuring a restful stay.

Transportation is also convenient with easy access to bus and tram stations, making it a practical base for exploring further afield, like Alicante. The proximity to the beach and the city center makes Hotel Castillo Benidorm a perfect choice for those wanting a well-rounded holiday with everything just a few steps away.

Breakfast
The breakfast experience at Hotel Castillo Benidorm is frequently praised for its exceptional quality, variety and presentation. Guests frequently highlight the fantastic, spectacular and superb nature of the offerings, which include a mix of continental and Spanish-style options. The fresh orange juice, freshly cut ham and various cheeses are frequently mentioned as standout items with many appreciating the freshly squeezed juice and freshly baked bread.

The breakfast is often served at the table, which adds a personal touch and allows for attentive service. Patrons enjoy the plentiful portions and the high-quality nature of the food, noting that the meal is both generous and delicious. The inclusion of fresh fruits, various types of ham and cheese and fresh croissants ensures a varied and satisfying start to the day.

Reviewers also appreciate the cleanliness and the attentive service provided by the staff, often mentioning specific employees who enhanced their experience. The breakfast experience is considered a highlight of the stay with the combination of quality, service and variety creating a highly recommended morning routine.

Overall, the breakfast at Hotel Castillo Benidorm not only meets but often exceeds guest expectations, making it a memorable part of their visit. Whether described as wonderful, luxurious or simply perfect, the meal sets a high standard and leaves a lasting impression.

Rooms
Hotel Castillo Benidorm is highly praised for its rooms, which are consistently described as clean, comfortable and modern. Guests appreciate the spotless conditions with frequent mentions of daily cleaning and fresh towels. The rooms, while often characterized as small, are cleverly designed to include all necessary amenities such as minibars, air conditioning, ceiling fans and complimentary bottled water in some instances.

Despite their compact size, many rooms include balconies that offer pleasant street views or a quiet retreat. The modern decor and recent renovations earn high marks from guests with stylish furnishings and functional layouts enhancing the comfort and convenience. Spacious, well-maintained bathrooms with powerful showers, large mirrors and high-quality fixtures add to the overall positive experience.

Beds and pillows are repeatedly noted for their comfort, contributing to a restful stay. The clean and organized ambiance, combined with excellent facilities like soundproofing, new furnishings and air conditioning, make the rooms a suitable choice for short stays. Guests also commend the hotel’s location and the supportive, friendly staff, which further enhance the attractiveness of Hotel Castillo Benidorm.

Beds
Hotel Castillo Benidorm consistently receives high praise for its beds, which guests describe as incredibly comfortable. Reviewers frequently highlight the comfortable mattresses and pillows with some even mentioning memory foam and new mattresses. Words like "super comfortable," "heavenly," and "extremely comfortable" are commonly used to describe the beds, suggesting that the hotel has successfully prioritized guest comfort in this area. The blend of comfort and cleanliness is a standout feature, as beds are known to be spotless and cozy. Although one guest mentioned the beds might be a bit hard, this sentiment seems to be outweighed by the overwhelming positive feedback about bed comfort, making Hotel Castillo Benidorm an excellent choice for travelers prioritizing a good night's sleep.

Cleanliness
Hotel Castillo Benidorm stands out for its impeccable cleanliness and modern amenities, consistently praised for being spotlessly clean in every corner. The dedication to hygiene permeates the entire property with rooms, bathrooms and facilities kept immaculately clean on a daily basis. Guests frequently note that everything, from the mattresses to the furnishings, is fresh and tidy, contributing to an overall relaxing and comfortable atmosphere.

The hotel's recent renovations are evident in the new and well-maintained facilities, which combine contemporary decor with thoughtful upkeep. The daily cleaning service, including fresh towels, ensures that high standards are perpetually met. Beyond cleanliness, the hotel provides comfortable, cozy rooms that are well-furnished and equipped, enhancing the guest experience.

Complementing the pristine condition of the premises, the hotel staff receives high marks for their exceptional service and attention to detail. The professional housekeeping team ensures that every part of the hotel, including common areas and individual rooms, remains in perfect order.

Overall, Hotel Castillo Benidorm excels in providing a serene, clean and comfortable stay, making it a top choice for travelers prioritizing hygiene and modern comfort in a centrally located establishment.

Staff
Visitors to Hotel Castillo Benidorm consistently praise the outstanding service and friendliness of its staff, making interactions with the team a highlight of their stay. Emilio, Simon, Karim and Fred receive frequent commendations for their kindness, warm welcomes and exceptional attentiveness. Guests particularly appreciate the personalized treatment, as staff often go out of their way to remember names, assist with luggage and ensure a comfortable experience.

Fred and Emilio are noted for their professionalism and hospitality, often cited as pivotal in making guests feel at home. The breakfast team, led by individuals like Karim, also draws compliments for their attentive service, adding to the overall pleasant atmosphere of the hotel.

Reviewers emphasize the consistently positive attitudes of all staff members, who are described as friendly, helpful and accommodating. The receptionists stand out for being proactive and always available to assist with guests' needs, contributing significantly to the hotel's high ratings for customer service.

The management, particularly the director Federico and owner Julio, receive accolades for their leadership and personal engagement with guests, ensuring a high standard of hospitality throughout the establishment. Overall, the staff's dedication to excellent service and their warm, professional demeanor make Hotel Castillo Benidorm a highly recommended destination for travelers seeking exceptional customer care.

Wi-Fi
Hotel Castillo Benidorm garners praise for its complimentary amenities, including a coffee machine available around the clock, offering free tea, coffee, hot chocolate, water, juice and snacks at the reception area at all times. WiFi quality, however, seems to be a mixed experience for guests. While the internet service is reported to be fast and reliable in the breakfast area and reception, it tends to be less dependable on the upper floors, occasionally dipping out or disconnecting. Despite these issues, the availability of unlimited beverages and treats remains a noted perk, enhancing the overall guest experience.

Beach
Hotel Castillo Benidorm is praised for its prime location, just a short walk from the beach, typically only two to five minutes away. Guests consistently highlight the hotel's proximity to both Poniente and Levante beaches, as well as the picturesque Mediterranean Balcony that offers stunning views of the coastline and city. The hotel's strategic placement offers easy access not only to the beach but also to the bustling city center, nearby shops, restaurants and bars. Reviews emphasize the cleanliness of the beach and the convenience of the hotel's situational benefits. This makes it an ideal choice for those seeking to enjoy both the tranquility of the beachfront and the vibrant local amenities. With the beach almost at the doorstep and the old town around the corner, guests can easily enjoy all that Benidorm has to offer while still enjoying some peace and quiet away from the more crowded areas.

Parking
Hotel Castillo Benidorm offers a range of parking solutions to suit various needs, ensuring convenience for guests traveling by car. The hotel provides secure parking options, including a private garage available for €10 per night and complimentary parking near the hotel. For those looking for affordability, there’s reasonably priced parking within a short walking distance, typically around 5-10 minutes away.

Guests appreciate the well-organized and secure nature of the parking facilities, which are often described as comfortable and safe. The proximity of the parking spaces to the hotel is frequently mentioned with some spaces being as close as five minutes away. The hotel staff is highlighted for their assistance in helping guests find suitable parking, even in the challenging parking landscape of the area surrounding the hotel.

Despite some difficulties in finding on-street parking, the availability of dedicated parking spaces and the option to book secure parking in advance makes the process smoother. The cost of parking is generally deemed reasonable with some guests noting that the hotel’s arrangements make it easier to manage in an area where parking can otherwise be complicated. Overall, the parking experience at Hotel Castillo Benidorm is rated positively, contributing to a hassle-free stay.

Family
Hotel Castillo Benidorm has garnered numerous accolades for being an exemplary family-friendly destination, consistently praised for its cozy and familiar atmosphere. Guests frequently highlight the warm, family-like treatment they receive from the hotel staff, enhancing their overall experience and making them feel at home. The property is described as a sanctuary from the stresses of everyday life, featuring spotlessly clean and comfortable family rooms.

The hotel's management and staff are commended for their professionalism coupled with genuine kindness and politeness in customer service. This blend of professional yet personal care resonates strongly with guests, who often mention that they are provided with helpful suggestions on local attractions and activities.

The overall experience at Hotel Castillo Benidorm often exceeds expectations with visitors noting that the facilities are perfect for a family vacation. The breakfast service, in particular, stands out for its luxurious spread that caters to all tastes, ensuring that no guest leaves the table unsatisfied.

This small yet charming hotel consistently leaves a positive impression with many guests eager to return for another family stay. The hotel's warm and welcoming atmosphere, complemented by its family-oriented management, makes it a top choice for those seeking a quiet and relaxing retreat. Frequent accolades reinforce the hotel's reputation as a family-friendly haven where visitors feel more like members of an extended family.

Accessible
Hotel Castillo Benidorm boasts a central location with everything within walking distance, including the beach and parks. Public transport options are easily accessible, making it convenient for guests to explore the city. The hotel offers great value for money, underlined by clean, modern furnishings and impeccable housekeeping. The owner and staff are notably friendly and experienced, providing easily accessible reception desk assistance.

For guests with disabilities, the hotel ensures decent accessibility. Pathways and ramps facilitate easy movement around the premises and while the rooms are small, they are designed to be accessible with terraces. The hotel management offers clear explanations to ensure optimal accessibility for all guests. Additionally, it's easy for elderly travelers or those with reduced mobility to navigate the premises.

The hotel's location is also just two minutes from the front and old town, adding to the convenience. Cleanliness and comfort are consistently highlighted, along with a breakfast that many would find envious. However, some guests noted that the rooms are poorly soundproofed. Despite this minor drawback, Hotel Castillo Benidorm remains a highly accessible and friendly option for travelers with various needs.


No, Hotel Castillo Benidorm doesn't have any pool.

No, a spa isn't available at Hotel Castillo Benidorm.

No, Hotel Castillo Benidorm doesn't allow dogs.

Yes, parking facilities are available at Hotel Castillo Benidorm.

No, Hotel Castillo Benidorm doesn't have a gym.

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