Hotel Madeira Centro
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Madeira Centro in Benidorm stands out for its exceptional central location, placing guests within short walking distance of both the old town and the beach. The proximity to shops, restaurants and entertainment, along with excellent access to public transportation, makes it a prime choice for travelers. Scenic views from the hotel's various terraces and rooms further enhance the experience. The friendly and attentive staff contribute significantly, ensuring a comfortable stay.
Breakfast at the hotel receives high praise for its varied and plentiful offerings, including fresh orange juice, pastries, champagne and hot chocolate with churros. Guests enjoy the wide range of options available, despite occasional complaints about the temperature of hot dishes and noise in the breakfast room. Nonetheless, the overall sentiment is highly positive, adding to the appeal of dining at the hotel.
Dinner options also receive mostly favorable reviews with guests appreciating the quality and variety of the buffet. Though there are some criticisms about the lack of tablecloths, poor lighting and occasional cold food, many find the themed dinners and the dining room staff's friendliness to be standout features. Despite some room for improvement, the general consensus points to a satisfying dining experience.
The rooms at Hotel Madeira Centro are praised for their cleanliness, comfort and spaciousness. Many guests highlight impressive views from their balconies or large windows and appreciate amenities like kettles and small fridges. However, some rooms are noted as being outdated and noisy, especially those near the elevators. Despite these minor drawbacks, the positive aspects make for a generally comfortable stay.
The hotel's cleanliness is highly commended with guests frequently noting the spotless nature of rooms and facilities. Housekeeping generally maintains high standards, though occasional lapses are reported. Overall, the cleanliness levels are well-regarded, contributing to a pleasant atmosphere.
Staff at Hotel Madeira Centro are frequently praised for their professionalism, friendliness and helpfulness. Reception and dining staff, in particular, receive high marks for their efficiency and welcoming demeanor, significantly enhancing the guest experience. Occasional reports of unfriendly behavior do not overshadow the overall positive feedback.
WiFi quality at the hotel is mixed with some guests experiencing reliable and fast connections while others face significant issues, especially in rooms and on upper floors. This variability highlights an area for potential improvement.
The gym, while generally appreciated for its cleanliness and adequate equipment, incurs an additional fee, which some guests find off-putting. Occasional maintenance issues and limited access further affect satisfaction levels.
The pool area receives mixed reviews with guests noting its small size and frequent overcrowding. Despite this, the pool is described as clean and well-maintained. The availability of both indoor and outdoor pools provides some flexibility and the pleasant surroundings add to the experience.
Beach proximity is a major draw with many guests praising the hotel's close location to Levante Beach and enjoying stunning seaside views. This convenience is a significant appeal for those seeking both beach relaxation and city exploration.
Parking at the hotel is a convenience for many, though the high costs and tight spaces are common points of dissatisfaction. The secure facility is appreciated, but improved pricing could enhance guest satisfaction.
For family vacations, Hotel Madeira Centro is noted as an ideal destination with various activities and quality facilities that cater to family needs, contributing to a memorable and enjoyable stay.
Categories
Breakfast at the hotel receives high praise for its varied and plentiful offerings, including fresh orange juice, pastries, champagne and hot chocolate with churros. Guests enjoy the wide range of options available, despite occasional complaints about the temperature of hot dishes and noise in the breakfast room. Nonetheless, the overall sentiment is highly positive, adding to the appeal of dining at the hotel.
Dinner options also receive mostly favorable reviews with guests appreciating the quality and variety of the buffet. Though there are some criticisms about the lack of tablecloths, poor lighting and occasional cold food, many find the themed dinners and the dining room staff's friendliness to be standout features. Despite some room for improvement, the general consensus points to a satisfying dining experience.
The rooms at Hotel Madeira Centro are praised for their cleanliness, comfort and spaciousness. Many guests highlight impressive views from their balconies or large windows and appreciate amenities like kettles and small fridges. However, some rooms are noted as being outdated and noisy, especially those near the elevators. Despite these minor drawbacks, the positive aspects make for a generally comfortable stay.
The hotel's cleanliness is highly commended with guests frequently noting the spotless nature of rooms and facilities. Housekeeping generally maintains high standards, though occasional lapses are reported. Overall, the cleanliness levels are well-regarded, contributing to a pleasant atmosphere.
Staff at Hotel Madeira Centro are frequently praised for their professionalism, friendliness and helpfulness. Reception and dining staff, in particular, receive high marks for their efficiency and welcoming demeanor, significantly enhancing the guest experience. Occasional reports of unfriendly behavior do not overshadow the overall positive feedback.
WiFi quality at the hotel is mixed with some guests experiencing reliable and fast connections while others face significant issues, especially in rooms and on upper floors. This variability highlights an area for potential improvement.
The gym, while generally appreciated for its cleanliness and adequate equipment, incurs an additional fee, which some guests find off-putting. Occasional maintenance issues and limited access further affect satisfaction levels.
The pool area receives mixed reviews with guests noting its small size and frequent overcrowding. Despite this, the pool is described as clean and well-maintained. The availability of both indoor and outdoor pools provides some flexibility and the pleasant surroundings add to the experience.
Beach proximity is a major draw with many guests praising the hotel's close location to Levante Beach and enjoying stunning seaside views. This convenience is a significant appeal for those seeking both beach relaxation and city exploration.
Parking at the hotel is a convenience for many, though the high costs and tight spaces are common points of dissatisfaction. The secure facility is appreciated, but improved pricing could enhance guest satisfaction.
For family vacations, Hotel Madeira Centro is noted as an ideal destination with various activities and quality facilities that cater to family needs, contributing to a memorable and enjoyable stay.
Hotel near Nightlife Spots
The hotel's central location provides easy access to the nightlife in Benidorm. It's close to the bars and clubs, making it suitable for guests interested in experiencing the city's evening entertainment.
Business Hotel
This hotel's central location in Benidorm makes it a convenient option for business travelers. While specific details on business amenities are not available, its location provides easy access to various business and leisure facilities.
Hotel with Parking
This hotel has parking available for guests. Its central location provides easy access to the beach and other attractions.
Accessible Hotel
The hotel is one of the best accessible hotels in Benidorm. It offers facilities for disabled guests.
Hotel with Gym
This hotel provides a fitness center for guests who want to maintain their workout routine. It is centrally located in Benidorm, making it convenient for accessing other amenities.
4-Star Hotel
Located on Esperanto, this hotel offers a central location and comfortable accommodations. It is praised for its convenient access to the city's attractions and quality service.
Hotel with Indoor Pool
Hotel Madeira Centro offers a heated indoor pool alongside a hot tub, sauna, and Turkish bath. Guests can also access a fitness center and enjoy massage and beauty treatments, making the indoor pool part of a holistic wellness offering.
Hotel with Heated Pool
The heated pool at Hotel Madeira Centro has received positive feedback for being well-maintained and providing a warm temperature suitable for relaxation.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Hotel Madeira Centro enjoys an exceptional location in Benidorm, widely praised for its central position that puts guests within short walking distance of both the old town and the beach. Guests repeatedly highlight the unbeatable proximity to shops, restaurants and entertainment options, as well as the hotel's panoramic views from various terraces and rooms. The central spot also offers easy access to public transportation with a bus stop right in front of the hotel. This convenience is complemented by the hotel's clean and well-maintained facilities, enhancing the overall guest experience.
Additionally, the breakfast and dining options at the hotel receive frequent commendations, often mentioned alongside the prime location. The rooftop bar on the 20th floor, in particular, provides not just beverages but also stunning vistas of the cityscape and coastline. The friendly and attentive staff further add to the appeal, ensuring a comfortable and enjoyable stay for all visitors. This combination of a prime location, excellent amenities and high-quality service makes Hotel Madeira Centro a top choice for those looking to explore and enjoy everything Benidorm has to offer.
Hotel Madeira Centro receives notably positive feedback for its breakfasts, which are often described as excellent, varied and plentiful. Guests appreciate the wide range of choices available in the breakfast buffet with fresh orange juice, pastries and even champagne and hot chocolate with churros being standout features. Many appreciate the quality and variety, including both savory and sweet options, appealing to a broad range of tastes.
The breakfast setup includes a rich selection of breads, pastries, fresh fruits, cooked items and made-to-order omelettes, ensuring that there is something for everyone. The hearty breakfast options are also complemented by friendly staff, adding to the overall positive experience.
However, some guests noted that the hot dishes sometimes were not served at optimal temperatures and the breakfast room could occasionally be busy and noisy. A few reviews mentioned specific disappointments regarding the limited variety on certain days and cold items such as bacon and eggs. Despite these occasional negatives, the overall sentiment is that the breakfast offerings at Hotel Madeira Centro are a significant highlight, contributing to a delightful stay.
The hotel's breakfast experience is frequently cited alongside its excellent location, enhancing the attractiveness of the accommodation. Guests generally find both the breakfast and other meals, like lunch and dinner, to be of good quality and varied, making dining at the hotel a satisfying experience.
Guests at Hotel Madeira Centro have shared diverse opinions about the dinner experience, but positive feedback often highlighted the delicious and varied food offered at the buffet, despite some noting a lack of variety. Many reviews praised the excellent quality of meals with numerous mentions of amazing food and great dinner options. The lunch and dinner buffets were frequently complemented for their high quality and abundance with specific mention of themed dinners and exceptional dining room staff.
However, there were some consistent critiques, including the absence of tablecloths, poor lighting and the occasional cold food. Some guests felt the overall dinner had become less inspiring and basic compared to previous visits. The restaurant had a tendency to be crowded and a few guests found the dinner service somewhat hurried and disorganized.
There were standout elements that contributed to a positive dining experience, such as the dining room manager's friendliness and the opportunity to enjoy meals with a stunning view of Benidorm. While the dinner buffet could sometimes be hit or miss in terms of variety, the general consensus pointed to a generally positive meal experience with room for improvement in specific areas.
Hotel Madeira Centro offers a mixed bag of experiences when it comes to its rooms, yet it excels in several key areas according to guest reviews. The rooms are consistently praised for being very clean, comfortable and spacious with many guests highlighting the impressive views from their balconies or large windows. The presence of amenities like a kettle, small fridge and bathrobes adds to the comfort and convenience.
Guests have also enjoyed modernized, well-appointed rooms, especially those with terraces and sea views. The superior room options on higher floors offer spectacular vistas and the large, clean bathrooms frequently receive favorable mentions.
However, there are recurring issues. Some rooms are noted for being outdated with old furniture and in need of renovation, particularly in the bathrooms. Noise is a major issue for rooms located next to the elevators with guests reporting difficulty sleeping due to the loud sounds. Some rooms lacked proper ventilation or air conditioning and there were occasional cleanliness issues below guest expectations. Additionally, rooms with no balconies or blocked views and scarce room decorations were a disappointment for some.
Despite these drawbacks, the positive notes on cleanliness, comfort, spaciousness and noteworthy views make Hotel Madeira Centro a viable option, especially if one secures a renovated room.
Hotel Madeira Centro receives mixed reviews regarding the comfort of its beds. Many guests highlighted the beds as a positive feature: terms like "huge," "comfortable," and "very comfy" frequently appear. These reviewers appreciated the quality of the mattresses, describing them as extremely comfortable and supportive.
However, not all opinions were glowing. Some guests mentioned that beds could be cramped, narrow or too small with particular mention of single beds and harder mattresses in some rooms. Others were disappointed with the arrangement of separate beds instead of doubles, which they found uncomfortable when joined together. Additionally, there were remarks about the firmness of the pillows, which some found too hard for their liking.
In summary, while many guests found the beds at Hotel Madeira Centro to be a highlight of their stay, providing a good night's sleep, there were some concerns related to bed size, comfort for couples and pillow preferences. For potential visitors prioritizing sleeping arrangements, these nuances could be meaningful.
Hotel Madeira Centro is highly praised for its cleanliness and comfort with numerous guests emphasizing the spotless nature of the rooms and facilities. The hotel boasts very clean, well-maintained and spacious rooms, often described as cozy and comfortable. The entrance is noted for being very clean and perfumed, contributing to a fresh atmosphere throughout the hotel.
Housekeeping generally receives good feedback, maintaining a high standard of cleanliness with rooms cleaned daily and fresh towels provided regularly. Many guests have highlighted the exceptional and well-done cleaning by the staff, ensuring a tidy and welcoming environment. The facilities are also well-kept, contributing to an overall pleasant stay.
However, there are occasional reports of lapses in the cleaning standards, including rooms not being cleaned thoroughly, dust under beds and poorly maintained bathrooms. Some guests mention that room cleaning services were not always up to par with issues like insufficient time for cleaning staff to adequately clean rooms and specific complaints about mold and unclean pool areas.
Despite these occasional shortcomings, the general consensus among guests indicates a commendable level of cleanliness at Hotel Madeira Centro, which is often recommended for its location, cleanliness and overall good quality-price ratio.
Hotel Madeira Centro features an attentive and professional staff, receiving praises for their friendliness and helpfulness across various areas of the hotel. The reception and dining staff are frequently singled out for being exceptional with special commendations for their efficiency and welcoming demeanor. Guests often highlight the staff's willingness to assist with any needs and their courteous attitude, which significantly enhances the overall experience at the hotel.
The cleaning staff are noted for keeping the rooms spotless and maintaining a high level of cleanliness throughout the hotel. The dining room personnel receive accolades for their attentive service and the exceptional quality of their work. Additionally, the hotel staff's ability to handle special requests and resolve issues promptly adds to the positive feedback.
Despite the overwhelmingly positive reviews, there are occasional mentions of unfriendly or rude behavior, particularly at night and during check-in/check-out processes. Some guests also reported disturbances from cleaning staff and noise in the corridors.
In summary, the majority of guests at Hotel Madeira Centro appreciate the excellent service provided by the friendly and efficient staff, who contribute greatly to a pleasant and comfortable stay.
Many guests have shared mixed experiences regarding the WiFi at Hotel Madeira Centro. While some reviewers praised the free and fast WiFi, others encountered significant issues. Several guests experienced poor quality and unreliable connections, particularly in the rooms and on the upper floors. There were also mentions of inconsistent internet speeds and a lack of WiFi availability in both the rooms and public areas with some noting that it only worked well in the lobby or hall. Despite these problems, a few guests noted no issues at all with the hotel WiFi, highlighting the variability in experiences.
Hotel Madeira Centro features a gym that receives mixed reviews from its guests. On the positive side, many visitors appreciate the gym for being well maintained, clean and equipped adequately for a satisfying workout. The gym is described as having good facilities and sufficient equipment in good condition, making it favorable for fitness enthusiasts.
However, some guests pointed out that the gym is not included in the room rate and there is a fee of €3 per hour to use the facilities. Additionally, there were comments about the gym being small and needing better maintenance. A few reviews noted that the gym was closed or inaccessible during their stay and some mentioned a lack of clear indications for gym usage. Overall, while the gym can provide a good workout experience, the extra cost and occasional maintenance issues may affect some guests' satisfaction.
The pool at Hotel Madeira Centro has garnered mixed feedback from guests. Most reviewers agreed that the pool is quite small and often crowded, especially considering the size of the hotel and the number of guests it accommodates. Some guests pointed out that the pool area is limited in size and doesn't have enough sun loungers, making it difficult to find a spot to relax. Additionally, accessibility to the pool could be challenging for those with reduced mobility due to the lack of adapted stairs.
However, it's not all negative. Several guests appreciated the pool despite its size, describing it as clean, well-maintained and peaceful. The pool area itself was praised for being generally pleasant and offering nice views, including some sea views from the outdoor pool. The availability of both indoor and outdoor pools provided some flexibility and the indoor pool received positive remarks for being a good alternative.
Some elements like the pool closing early, insufficient sun exposure until midday and the small size raised concerns. Yet, for those simply looking to take a dip or cool off, the pool was deemed acceptable. While there are definite areas for improvement, especially given the hotel's status and capacity, the pool remains a nice feature for many guests.
Hotel Madeira Centro boasts a prime location that appeals to beach lovers and city explorers alike. Many guests praise its close proximity to the beach, often mentioning it's just a short walk or even mere steps away. The breathtaking views, especially those overlooking the sea, contribute significantly to the hotel's appeal. Levante Beach is notably mentioned as being very close, making it convenient for guests to enjoy the beautiful sandy shores.
The easy walking distance to both the beach and the vibrant city center adds to the convenience, allowing visitors to explore shopping areas and the old town effortlessly. The hotel's location is described as perfect with several reviews emphasizing its safety and superb overall stay experience.
For travelers seeking beachfront relaxation and urban adventures, Hotel Madeira Centro offers almost direct access to the sea and stunning beach views, making it an ideal choice for a coastal getaway.
Hotel Madeira Centro offers underground and secure parking options, which many guests find convenient due to the hotel's central location in Benidorm. The parking facilities are well-maintained and provide adequate protection for vehicles. However, several reviews mention that the parking spaces are very tight, making it challenging for larger cars to maneuver. Additionally, the high cost of parking, set at €19-20 per night, is a common point of dissatisfaction among guests. Some even describe the fees as excessive and suggest that more reasonable prices could attract more visitors. External parking is scarce and often unavailable, further complicating the situation for those who prefer not to use the hotel's garage. While a few guests appreciate having a secure parking option on-site, many feel that the pricing structure needs improvement to enhance overall guest satisfaction.
Hotel Madeira Centro is often highlighted as an ideal destination for family vacations, featuring various activities suitable for a family-friendly getaway. Guests appreciate the comfortable beds and quality facilities, making it a great place for those looking to spend a few days. The environment exudes a family atmosphere, where family guests tend to be polite and contribute to an overall pleasant experience.
Families who stayed with young children found the hotel offering several activities that are good for family engagement. The presence of a baby pool is a notable mention for those with very young kids. However, some reviews pointed out the lack of dedicated games or entertainment specifically for children and noted that the children’s pool area was somewhat average.
Despite these areas for improvement, many guests commended the hotel for its family-friendly vibe and fantastic options for family bonding. The staff's attention to special occasions like birthdays adds an extra touch with guests being pleasantly surprised by such gestures.
However, there's room for caution, as some guests found the presence of intoxicated individuals problematic for families with young kids. The suggestion to use "do not disturb" signs also hints at occasional issues with privacy early in the morning.
Overall, Hotel Madeira Centro is recognized as a good-value, family-oriented hotel, offering a comfortable and enjoyable stay for families despite some minor limitations in entertainment options for children.
Hotel Madeira Centro in Benidorm offers a mixed experience when it comes to nightlife and evening entertainment. Guests often praise its prime location, close to the vibrant nightlife of the Old Town with easy access to numerous restaurants and party zones. The nearby nightlife options are ideal for those looking to immerse themselves in the lively atmosphere of the area.
The hotel features a beautiful rooftop bar with stunning views, although some guests have noted that the service there could be improved. The panoramic lift also provides spectacular views of Benidorm, adding to the appeal of the hotel.
While the lounge bar and live performances receive positive feedback, the evening entertainment at the hotel itself is often described as uninspiring and geared more towards an older crowd. The dance area in the cafeteria and activities like dance nights are noted as fun, yet some feel that the night entertainment overall could use a revamp. Additionally, the sound in the lounge bar has been described as too loud.
Guests who are looking for a vibrant and fun nightlife experience may find the hotel's entertainment options somewhat lacking, but the proximity to Benidorm's bustling nightlife outside the hotel compensates for this. Despite these mixed reviews on hotel entertainment, many guests express a desire to return, opting to include breakfast and lunch in their stay next time.
Hotel Madeira Centro presents a mixed impression when it comes to its four-star rating and the facilities it offers. Several guests felt that the hotel lives up to a four-star standard, especially appreciating the newly refurbished rooms and recent renovations that have elevated the aesthetic to a high standard. The hotel offers very good value for money, which many guests found appealing, appreciating the overall experience.
However, there are noticeable gaps in meeting the expectations tied to its four-star rating. A significant number of guests were disappointed with the mattresses, feeling they were not up to the four-star comfort level. The daily towel change, which is often expected in hotels of this category, was lacking. Some facilities, like mini shampoo and conditioner bottles, were missing, further lowering the luxury feel that a four-star hotel should provide.
Additionally, aspects like the outdated decor and the lack of maintenance in some areas, including elevators, have been pointed out. There's a general sense that while the hotel tries to position itself as a four-star property, it actually feels more like a good three-star establishment, needing several improvements to truly match the higher standard.
Ultimately, the hotel seems to be a balanced option for travelers looking for good value, but those seeking the full four-star experience may want to adjust their expectations or consider other options.
Hotel Madeira Centro receives mixed feedback concerning its suitability for business travelers. On the positive side, it boasts a good business center and business facilities that are functional and in order. The hotel's lovely location is also noted as a favorable aspect for business trips, which have reportedly been successful for some guests. However, there are notable downsides, such as the Wi-Fi connectivity, which several guests have found to be subpar or even terrible. Additionally, the hotel is not considered ideal for business meetings and lacks specific amenities for business travelers, including handicap accessibility, which can make mobility around the hotel challenging for those in wheelchairs. Despite these drawbacks, it remains a viable option for business guests due to its generally functional facilities and appealing location.
Hotel Madeira Centro offers several accessible features for guests with disabilities, including an accessible walk-in shower and a wheelchair accessible hotel layout. Guests appreciated the very good accessibility available in many areas, including an accessible pool. The facility is accommodating overall. However, some reviews noted limited accessibility, especially for elderly guests, due to issues such as broken elevators. The beach nearby is described as lovely and accessible. While the hotel excels in some areas of accessibility, there are instances where it fell short, suggesting that some parts might not be fully adapted for those with specific mobility challenges.
The heated pool at Hotel Madeira Centro received mixed feedback but a fair share of positive remarks. Guests appreciated the concept with some finding it fantastic and nice, allowing for comfortable swimming experiences. Many commented that the pool was well-maintained, providing a warm temperature that was ideal for relaxation. However, a few visitors felt that the water could have been warmer and some pointed out issues with the pool's equipment and the hot tub. While the size of the pool was noted to be on the smaller side, the overall sentiment leaned towards guests enjoying the heated pool despite these minor concerns.
The outdoor pool at ‘Hotel Madeira Centro’ has received a mix of praise and some constructive feedback from guests. Many appreciate the pool for its relaxation and find it quite appealing, noting that it is large, clean and offers great sea views. The rooftop bar adjacent to the pool is a popular feature, enhancing the overall experience.
However, several guests have noted that the pool area is somewhat limited in size, which can make it feel crowded during peak times. The availability of sunbeds is also mentioned as a concern with some finding it challenging to secure a spot. While the pool area is generally described as quiet and relaxing, there are remarks about the pool needing some improvements and its overall small size.
In sum, the outdoor pool at Hotel Madeira Centro is a well-liked feature for its cleanliness, views and tranquility, although its limited size and sunbed availability are points of consideration for potential visitors.
The indoor pool at Hotel Madeira Centro receives mixed reviews from guests. Many note that it is clean and nice, providing free access to visitors. The pool is described as cool and offers a pleasant experience with excellent service. Guests appreciate its cleanliness and recommend it for use. However, some reviews highlight issues such as the pool feeling cold and its small size. Access can be restricted with mentions of the pool being closed or unavailable at times. Despite these occasional setbacks, the general sentiment towards the indoor pool remains positive, making it a notable feature of the hotel.
Location Show Map
Location
Additionally, the breakfast and dining options at the hotel receive frequent commendations, often mentioned alongside the prime location. The rooftop bar on the 20th floor, in particular, provides not just beverages but also stunning vistas of the cityscape and coastline. The friendly and attentive staff further add to the appeal, ensuring a comfortable and enjoyable stay for all visitors. This combination of a prime location, excellent amenities and high-quality service makes Hotel Madeira Centro a top choice for those looking to explore and enjoy everything Benidorm has to offer.
Breakfast
The breakfast setup includes a rich selection of breads, pastries, fresh fruits, cooked items and made-to-order omelettes, ensuring that there is something for everyone. The hearty breakfast options are also complemented by friendly staff, adding to the overall positive experience.
However, some guests noted that the hot dishes sometimes were not served at optimal temperatures and the breakfast room could occasionally be busy and noisy. A few reviews mentioned specific disappointments regarding the limited variety on certain days and cold items such as bacon and eggs. Despite these occasional negatives, the overall sentiment is that the breakfast offerings at Hotel Madeira Centro are a significant highlight, contributing to a delightful stay.
The hotel's breakfast experience is frequently cited alongside its excellent location, enhancing the attractiveness of the accommodation. Guests generally find both the breakfast and other meals, like lunch and dinner, to be of good quality and varied, making dining at the hotel a satisfying experience.
Dinner
However, there were some consistent critiques, including the absence of tablecloths, poor lighting and the occasional cold food. Some guests felt the overall dinner had become less inspiring and basic compared to previous visits. The restaurant had a tendency to be crowded and a few guests found the dinner service somewhat hurried and disorganized.
There were standout elements that contributed to a positive dining experience, such as the dining room manager's friendliness and the opportunity to enjoy meals with a stunning view of Benidorm. While the dinner buffet could sometimes be hit or miss in terms of variety, the general consensus pointed to a generally positive meal experience with room for improvement in specific areas.
Rooms
Guests have also enjoyed modernized, well-appointed rooms, especially those with terraces and sea views. The superior room options on higher floors offer spectacular vistas and the large, clean bathrooms frequently receive favorable mentions.
However, there are recurring issues. Some rooms are noted for being outdated with old furniture and in need of renovation, particularly in the bathrooms. Noise is a major issue for rooms located next to the elevators with guests reporting difficulty sleeping due to the loud sounds. Some rooms lacked proper ventilation or air conditioning and there were occasional cleanliness issues below guest expectations. Additionally, rooms with no balconies or blocked views and scarce room decorations were a disappointment for some.
Despite these drawbacks, the positive notes on cleanliness, comfort, spaciousness and noteworthy views make Hotel Madeira Centro a viable option, especially if one secures a renovated room.
Beds
However, not all opinions were glowing. Some guests mentioned that beds could be cramped, narrow or too small with particular mention of single beds and harder mattresses in some rooms. Others were disappointed with the arrangement of separate beds instead of doubles, which they found uncomfortable when joined together. Additionally, there were remarks about the firmness of the pillows, which some found too hard for their liking.
In summary, while many guests found the beds at Hotel Madeira Centro to be a highlight of their stay, providing a good night's sleep, there were some concerns related to bed size, comfort for couples and pillow preferences. For potential visitors prioritizing sleeping arrangements, these nuances could be meaningful.
Cleanliness
Housekeeping generally receives good feedback, maintaining a high standard of cleanliness with rooms cleaned daily and fresh towels provided regularly. Many guests have highlighted the exceptional and well-done cleaning by the staff, ensuring a tidy and welcoming environment. The facilities are also well-kept, contributing to an overall pleasant stay.
However, there are occasional reports of lapses in the cleaning standards, including rooms not being cleaned thoroughly, dust under beds and poorly maintained bathrooms. Some guests mention that room cleaning services were not always up to par with issues like insufficient time for cleaning staff to adequately clean rooms and specific complaints about mold and unclean pool areas.
Despite these occasional shortcomings, the general consensus among guests indicates a commendable level of cleanliness at Hotel Madeira Centro, which is often recommended for its location, cleanliness and overall good quality-price ratio.
Staff
The cleaning staff are noted for keeping the rooms spotless and maintaining a high level of cleanliness throughout the hotel. The dining room personnel receive accolades for their attentive service and the exceptional quality of their work. Additionally, the hotel staff's ability to handle special requests and resolve issues promptly adds to the positive feedback.
Despite the overwhelmingly positive reviews, there are occasional mentions of unfriendly or rude behavior, particularly at night and during check-in/check-out processes. Some guests also reported disturbances from cleaning staff and noise in the corridors.
In summary, the majority of guests at Hotel Madeira Centro appreciate the excellent service provided by the friendly and efficient staff, who contribute greatly to a pleasant and comfortable stay.
Wi-Fi
Gym
However, some guests pointed out that the gym is not included in the room rate and there is a fee of €3 per hour to use the facilities. Additionally, there were comments about the gym being small and needing better maintenance. A few reviews noted that the gym was closed or inaccessible during their stay and some mentioned a lack of clear indications for gym usage. Overall, while the gym can provide a good workout experience, the extra cost and occasional maintenance issues may affect some guests' satisfaction.
Pool
However, it's not all negative. Several guests appreciated the pool despite its size, describing it as clean, well-maintained and peaceful. The pool area itself was praised for being generally pleasant and offering nice views, including some sea views from the outdoor pool. The availability of both indoor and outdoor pools provided some flexibility and the indoor pool received positive remarks for being a good alternative.
Some elements like the pool closing early, insufficient sun exposure until midday and the small size raised concerns. Yet, for those simply looking to take a dip or cool off, the pool was deemed acceptable. While there are definite areas for improvement, especially given the hotel's status and capacity, the pool remains a nice feature for many guests.
Beach
The easy walking distance to both the beach and the vibrant city center adds to the convenience, allowing visitors to explore shopping areas and the old town effortlessly. The hotel's location is described as perfect with several reviews emphasizing its safety and superb overall stay experience.
For travelers seeking beachfront relaxation and urban adventures, Hotel Madeira Centro offers almost direct access to the sea and stunning beach views, making it an ideal choice for a coastal getaway.
Parking
Family
Families who stayed with young children found the hotel offering several activities that are good for family engagement. The presence of a baby pool is a notable mention for those with very young kids. However, some reviews pointed out the lack of dedicated games or entertainment specifically for children and noted that the children’s pool area was somewhat average.
Despite these areas for improvement, many guests commended the hotel for its family-friendly vibe and fantastic options for family bonding. The staff's attention to special occasions like birthdays adds an extra touch with guests being pleasantly surprised by such gestures.
However, there's room for caution, as some guests found the presence of intoxicated individuals problematic for families with young kids. The suggestion to use "do not disturb" signs also hints at occasional issues with privacy early in the morning.
Overall, Hotel Madeira Centro is recognized as a good-value, family-oriented hotel, offering a comfortable and enjoyable stay for families despite some minor limitations in entertainment options for children.
Nightlife
The hotel features a beautiful rooftop bar with stunning views, although some guests have noted that the service there could be improved. The panoramic lift also provides spectacular views of Benidorm, adding to the appeal of the hotel.
While the lounge bar and live performances receive positive feedback, the evening entertainment at the hotel itself is often described as uninspiring and geared more towards an older crowd. The dance area in the cafeteria and activities like dance nights are noted as fun, yet some feel that the night entertainment overall could use a revamp. Additionally, the sound in the lounge bar has been described as too loud.
Guests who are looking for a vibrant and fun nightlife experience may find the hotel's entertainment options somewhat lacking, but the proximity to Benidorm's bustling nightlife outside the hotel compensates for this. Despite these mixed reviews on hotel entertainment, many guests express a desire to return, opting to include breakfast and lunch in their stay next time.
4 Star
However, there are noticeable gaps in meeting the expectations tied to its four-star rating. A significant number of guests were disappointed with the mattresses, feeling they were not up to the four-star comfort level. The daily towel change, which is often expected in hotels of this category, was lacking. Some facilities, like mini shampoo and conditioner bottles, were missing, further lowering the luxury feel that a four-star hotel should provide.
Additionally, aspects like the outdated decor and the lack of maintenance in some areas, including elevators, have been pointed out. There's a general sense that while the hotel tries to position itself as a four-star property, it actually feels more like a good three-star establishment, needing several improvements to truly match the higher standard.
Ultimately, the hotel seems to be a balanced option for travelers looking for good value, but those seeking the full four-star experience may want to adjust their expectations or consider other options.
Business
Accessible
Heated Pool
Outdoor Pool
However, several guests have noted that the pool area is somewhat limited in size, which can make it feel crowded during peak times. The availability of sunbeds is also mentioned as a concern with some finding it challenging to secure a spot. While the pool area is generally described as quiet and relaxing, there are remarks about the pool needing some improvements and its overall small size.
In sum, the outdoor pool at Hotel Madeira Centro is a well-liked feature for its cleanliness, views and tranquility, although its limited size and sunbed availability are points of consideration for potential visitors.
Indoor Pool
Yes, Hotel Madeira Centro has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Madeira Centro.
No, Hotel Madeira Centro doesn't allow dogs.
Yes, parking facilities are available at Hotel Madeira Centro.
Yes, Hotel Madeira Centro has a gym.
Location Show Map
More Options
