Extended Stay America Suites - Philadelphia - Bensalem
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Summary of reviewsThe Extended Stay America Suites in Philadelphia-Bensalem is generally well-received by guests who appreciate its strategic location near attractions like Parx Casino, as well as a variety of restaurants and shopping centers. The hotel's proximity to major roads, the interstate, and local grocery stores makes it a convenient choice for both leisure and business travelers, with the added benefit of being pet-friendly.
Guests often praise the cleanliness of the hotel, highlighting the tidy environment and fresh-smelling areas. The staff is commended for their friendliness and dedication to customer service, with specific team members noted for their professionalism and helpfulness, contributing to a welcoming atmosphere, particularly appreciated by families.
While the breakfast offering is seen as minimal, catering primarily to those who are looking for a quick bite with simple items like muffins and coffee, the rooms are applauded for their spaciousness and practicality. Many guests appreciate the comfort of the beds and the in-room kitchen facilities, which are particularly beneficial for extended stays. Despite the positive remarks, some guests have mentioned the dated nature of the furnishings, occasional maintenance issues, and a desire for more substantial morning meals.
Overall, the hotel provides a satisfactory experience for most visitors, offering basic comforts and conveniences that make it a viable option for travelers seeking an economical and strategically located place to stay.
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Guests often praise the cleanliness of the hotel, highlighting the tidy environment and fresh-smelling areas. The staff is commended for their friendliness and dedication to customer service, with specific team members noted for their professionalism and helpfulness, contributing to a welcoming atmosphere, particularly appreciated by families.
While the breakfast offering is seen as minimal, catering primarily to those who are looking for a quick bite with simple items like muffins and coffee, the rooms are applauded for their spaciousness and practicality. Many guests appreciate the comfort of the beds and the in-room kitchen facilities, which are particularly beneficial for extended stays. Despite the positive remarks, some guests have mentioned the dated nature of the furnishings, occasional maintenance issues, and a desire for more substantial morning meals.
Overall, the hotel provides a satisfactory experience for most visitors, offering basic comforts and conveniences that make it a viable option for travelers seeking an economical and strategically located place to stay.
Dog Friendly Hotel
This hotel is pet-friendly.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The Extended Stay America Suites in Philadelphia-Bensalem boasts a location highly praised by its guests, making it a convenient choice for travelers. Nestled near the Parx Casino and surrounded by a plethora of restaurants and shopping centers, the hotel offers easy access to a variety of attractions and amenities. Its proximity to grocery stores, major roads, and the interstate ensures that essential services are within reach, making it an appealing base for exploring the area. Guests find the location not only good but perfect for their needs, whether visiting nearby points of interest or attending work conferences. With its central positioning and the added benefit of accommodating furry friends, this hotel stands out for its strategic and accessible location.
The breakfast experience at Extended Stay America Suites - Philadelphia - Bensalem seems to be more of a minimalistic affair, leaning heavily on convenience and simplicity. The fare primarily consists of on-the-go items such as muffins, oatmeal, and granola bars, paired with coffee, tea, and hot cocoa. Despite the offering of a basic continental breakfast setup, guests have noted that the actual service does not quite match their expectations of a full breakfast. While some guests appreciated the availability of coffee and some even regarded the muffins and granola bars as great options, others felt the offering was closer to snacks than a proper breakfast. The setup is described as modest, with the breakfast located near the entrance, and the coffee service could be extended for longer periods. Overall, while practical for those seeking a quick bite, the breakfast may not satisfy those looking for a more substantial morning meal.
The rooms at Extended Stay America Suites - Philadelphia - Bensalem offer a mixed experience according to guest reviews. On the positive side, many guests appreciated the spaciousness of the rooms and the comfort of the beds. Rooms were frequently described as clean, tidy, and equipped with a nice setup, featuring a small kitchen area, which some found as the best feature. This setup, along with a full-size refrigerator and other amenities, made the accommodation practical for an extended stay. The quiet location further added to a pleasing environment, and the staff were often praised for their courteous service.
However, several guests noted the dated appearance of the rooms, with old, worn-out furniture and a need for maintenance, such as caulking the tubs and painting the dressers. Some experienced issues like a clogged bathroom sink, broken drawer, and missing room essentials like a coffee maker and hair dryer. A few also found the rooms to have unpleasant odors or cleanliness issues, and some encountered broken appliances and door locks. Despite these concerns, multiple guests described the rooms as meeting basic expectations, providing a comfortable stay with convenient access to nearby stores and amenities.
The beds at Extended Stay America Suites in Bensalem appear to evoke mixed reactions among guests. Many reviews highlight the comfort of the beds, often describing them as comfy or extremely comfortable, with some guests noting newly updated pillows enhancing their sleep experience. Additionally, the beds are frequently praised for their cleanliness and protective measures, which are important to travelers. A number of reviewers appreciated the availability of big double beds in the room, contributing to a sense of space and relaxation. However, there are mentions of discomfort, with some beds described as too soft, leading to back pain, or as feeling stiff, akin to sleeping on concrete. Concerns about bed stability and occasional bedbug issues also emerged in feedback, suggesting inconsistencies in the bed quality across different stays. Despite these drawbacks, the peaceful atmosphere of the rooms and comfortable shower facilities add to the overall experience for some visitors.
Despite some negative feedback, Extended Stay America Suites - Philadelphia - Bensalem receives praise for its cleanliness in various aspects. The hotel is often described as having a clean and tidy environment, with clean sheets and towels, and a consistently clean bathroom. Guests appreciate the peaceful and quiet surroundings, and the staff is frequently highlighted as friendly and accommodating. Some reviews mention that the entire property maintains a clean appearance, and there are instances where the hotel is described as smelling fresh, reminiscent of soap. Overall, while opinions vary, it appears that many guests find the hotel to be quite clean and pleasant, contributing to a nice stay.
The staff at Extended Stay America Suites - Philadelphia - Bensalem receives high praise for their friendliness and helpfulness. Many guests highlight the professionalism and courtesy of the team, with front desk representatives being particularly noted for their efficiency and politeness. Specific staff members like Diana, Melissa, and Ms. Morales are frequently mentioned for their outstanding service and welcoming demeanor. Guests appreciate the staff's accommodating nature, expressing that they went above and beyond to ensure a pleasant stay. Despite a few instances of dissatisfaction regarding staff attitude and behavior, the overall impression is that the team is attentive, kind, and committed to providing excellent customer service. Several guests remark that the quality of the staff is one of the main reasons they would choose to stay at the hotel again.
Extended Stay America Suites in Bensalem offers a welcoming environment for families, featuring amenities that cater to extended stays and a pet-friendly policy, which is a plus for those traveling with furry friends. Guests appreciate the kitchen facilities in their suites, providing the convenience of preparing meals, especially handy for families with children. The staff receives frequent praise for their friendliness and helpful nature, creating a warm, family-like atmosphere that resonates with visitors. Cleanliness is also highlighted, making guests feel comfortable and at ease during their holidays. While there may not be a wide array of activities specifically for children, the hotel’s proximity to local markets and attractions like casinos makes it a suitable base for family stays. Overall, the hotel appears to satisfy the basic needs of families visiting Bensalem, with room to improve on ensuring safety and providing additional entertainment options for young guests.
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Rooms
However, several guests noted the dated appearance of the rooms, with old, worn-out furniture and a need for maintenance, such as caulking the tubs and painting the dressers. Some experienced issues like a clogged bathroom sink, broken drawer, and missing room essentials like a coffee maker and hair dryer. A few also found the rooms to have unpleasant odors or cleanliness issues, and some encountered broken appliances and door locks. Despite these concerns, multiple guests described the rooms as meeting basic expectations, providing a comfortable stay with convenient access to nearby stores and amenities.
Beds
Cleanliness
Staff
Family
No, Extended Stay America Suites - Philadelphia - Bensalem doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Philadelphia - Bensalem.
Yes, Extended Stay America Suites - Philadelphia - Bensalem welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Philadelphia - Bensalem.
No, Extended Stay America Suites - Philadelphia - Bensalem doesn't have a gym.
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