Hotel Shattuck Plaza
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Summary of reviewsHotel Shattuck Plaza in Berkeley is consistently praised for its near-perfect central location, offering convenient access to the UC Berkeley campus, BART station, local attractions and a variety of restaurants, shops and cafes. Guests appreciate the proximity to cultural venues such as the Greek Theatre and Fisherman's Wharf, making it ideal for both leisure and academic visits.
The hotel receives mixed reviews regarding its breakfast and dinner offerings. Many guests enjoy the delicious breakfast with nutritious options and appreciate the presentation, although some find it lacking in variety and overpriced. The on-site Zino restaurant is well-regarded for its stylish design and tasty meals with commendations for specific dishes like the flatiron steak. However, some diners noted slow service and an expensive menu.
Rooms at Hotel Shattuck Plaza are another area with varied feedback. Guests praise the rooms for being comfortable, clean and stylishly decorated with certain suites offering luxurious stays and great views. However, standard rooms are often noted as small and noise from thin walls and nearby streets can be a problem. Cleanliness is generally high, but inconsistencies in housekeeping services are reported.
The staff at the hotel stand out for their exceptional service, frequently praised for their friendliness, efficiency and accommodating nature. Specific staff members often receive individual commendations for going above and beyond to ensure a pleasant stay.
The hotel's Wi-Fi service receives mixed feedback with some guests finding it satisfactory while others face significant connectivity issues. The gym, although small and sometimes limited in availability, provides good equipment for workouts.
Parking presents challenges due to the lack of on-site facilities, leading guests to use street or public parking options, which can be limited and expensive. Despite these hurdles, parking validations are sometimes available to offset costs.
Families find Hotel Shattuck Plaza to be a welcoming environment with special amenities like a kid check-in experience and pet-friendly policies. The comfortable beds contribute to the overall positive stay experience, despite occasional complaints about heavy pillows.
While some guests see the hotel as deserving its four-star rating, others believe it falls short, aligning more with three- or two-star standards. For business travelers, the hotel's central location and ample in-room outlets make it a practical choice, although lack of room service and parking challenges may be drawbacks.
Overall, Hotel Shattuck Plaza offers a historic and well-located option with friendly service and comfortable accommodations, albeit with room for improvement in certain areas like room size, noise control and consistency in services.
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The hotel receives mixed reviews regarding its breakfast and dinner offerings. Many guests enjoy the delicious breakfast with nutritious options and appreciate the presentation, although some find it lacking in variety and overpriced. The on-site Zino restaurant is well-regarded for its stylish design and tasty meals with commendations for specific dishes like the flatiron steak. However, some diners noted slow service and an expensive menu.
Rooms at Hotel Shattuck Plaza are another area with varied feedback. Guests praise the rooms for being comfortable, clean and stylishly decorated with certain suites offering luxurious stays and great views. However, standard rooms are often noted as small and noise from thin walls and nearby streets can be a problem. Cleanliness is generally high, but inconsistencies in housekeeping services are reported.
The staff at the hotel stand out for their exceptional service, frequently praised for their friendliness, efficiency and accommodating nature. Specific staff members often receive individual commendations for going above and beyond to ensure a pleasant stay.
The hotel's Wi-Fi service receives mixed feedback with some guests finding it satisfactory while others face significant connectivity issues. The gym, although small and sometimes limited in availability, provides good equipment for workouts.
Parking presents challenges due to the lack of on-site facilities, leading guests to use street or public parking options, which can be limited and expensive. Despite these hurdles, parking validations are sometimes available to offset costs.
Families find Hotel Shattuck Plaza to be a welcoming environment with special amenities like a kid check-in experience and pet-friendly policies. The comfortable beds contribute to the overall positive stay experience, despite occasional complaints about heavy pillows.
While some guests see the hotel as deserving its four-star rating, others believe it falls short, aligning more with three- or two-star standards. For business travelers, the hotel's central location and ample in-room outlets make it a practical choice, although lack of room service and parking challenges may be drawbacks.
Overall, Hotel Shattuck Plaza offers a historic and well-located option with friendly service and comfortable accommodations, albeit with room for improvement in certain areas like room size, noise control and consistency in services.
Hotel for Honeymoon
This boutique hotel in downtown Berkeley offers a blend of historic charm and modern amenities. Its central location and comfortable accommodations make it a convenient choice for honeymooners.
Dog Friendly Hotel
This hotel welcomes two pets up to 50 lbs for an additional fee per stay. A portion of every pet fee is donated to the Berkeley Humane Society. The central downtown location is great for exploring Berkeley with your dog.
Hotel with Parking
Hotel Shattuck Plaza provides parking and is located in Downtown Berkeley, offering convenient access to BART and other downtown attractions. It is a popular choice among visitors.
4-Star Hotel
Hotel Shattuck Plaza stands out with its historic charm and modern amenities, providing a unique and comfortable stay. Its central location and attentive service enhance its appeal.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Shattuck Plaza in Berkeley offers an exemplary location for guests, hailed as nearly perfect by many reviewers. Its central position in downtown Berkeley provides easy access to a multitude of attractions, including the UC Berkeley campus, which is within walking distance. Proximity to the BART station is a major highlight, offering convenient transport options to various parts of the Bay Area, including San Francisco. Guests find it ideal for attending events at the Greek Theatre, Fisherman's Wharf and other local venues.
The hotel is also surrounded by a variety of excellent restaurants, shops and cafes, making it convenient for culinary and retail adventures. Many reviewers appreciated its beautiful historic building and well-maintained facilities, along with its friendly and attentive staff. Those visiting Berkeley for academic purposes, cultural events, or simple leisure find Hotel Shattuck Plaza's location perfect for their needs.
Hotel Shattuck Plaza's breakfast offerings receive a mixed reception from guests, ranging from high praise to notable disappointments. On the positive side, many guests highlight the breakfast as delicious, great and very good with some appreciating the beautiful presentation and nutritious options. Specific dishes such as the artichoke heart, fresh basil and tomato scramble are mentioned favorably. The restaurant service and location are often described as pleasant and the availability of à la carte options receives positive feedback.
However, there are criticisms regarding the breakfast as well. Some guests find the breakfast to be bland, expensive and lacking in variety. Incidents of long wait times for simple orders and misunderstandings about complimentary breakfasts also contribute to some guests' dissatisfaction. Additionally, there is some discontent about the price not including breakfast and limited breakfast hours.
In summary, while many find the hotel's breakfast offerings to be excellent and well-prepared, others believe there is room for improvement particularly in value, variety and service efficiency.
Hotel Shattuck Plaza presents a mix of dining experiences for its guests. The on-site Zino restaurant receives high praise for its stylish design and delicious meals with particular commendation for its superb flatiron steak. The hotel also boasts a great bar with a good mocktail menu and excellent lemon drop martinis. While some find the menu limited and the food service slow, many guests enjoyed the convenience of dining at the hotel. There are also plenty of fine and quick dining options nearby, making it easy for guests to explore different culinary experiences in Berkeley. Despite some drawbacks, such as an expensive restaurant and occasional service issues, the hotel remains a solid choice for those seeking quality dining during their stay.
Hotel Shattuck Plaza has garnered a range of feedback for its rooms. On the positive side, many guests found the rooms to be comfortable, clean and well-decorated with some highlighting spacious and modern suites that are perfect for a luxurious stay. Comfortable beds and effective showers add to the overall satisfaction and some rooms even offer views of the Golden Gate Bridge. The suite rooms, in particular, have been consistently praised for their size and additional amenities.
However, the hotel does face several criticisms. Many guests noted that the standard rooms are small, some comparing them to the size of a broom closet. There are also issues with noise, as thin walls and proximity to busy streets can disrupt sleep. Cleanliness and room servicing lack consistency with some rooms only being cleaned upon 24-hour notice.
Other downsides include old and worn-out furniture, inconvenient bathroom setups and occasional maintenance issues such as faulty doors and cracked windows. Additionally, some guests reported a lack of amenities like mini refrigerators and overall dissatisfaction with the response from the service desk regarding in-room problems.
In summary, while Hotel Shattuck Plaza offers comfortable and stylish rooms and suites, it also faces challenges with room size, noise, cleanliness and service consistency.
Hotel Shattuck Plaza consistently receives praise for its comfortable beds with many guests highlighting the high comfort and coziness of the mattresses. Words like "super comfortable," "comfy," and "very comfortable" recur frequently, suggesting a standard of excellence in sleep quality. The king-size beds are particularly noted for their comfort, making for a restful night.
However, some reviews indicate variability in mattress comfort with a few guests finding them hard or average. Pillows, despite being large and decorative, were often described as heavy and uncomfortable by several guests. Although there are occasional mentions of beds being hard, the majority express satisfaction with the beds' comfort levels. Overall, the beds at Hotel Shattuck Plaza are widely praised for providing a good night's sleep.
Hotel Shattuck Plaza receives mostly positive feedback regarding its cleanliness with many guests noting that their rooms were clean, spotless and well-maintained. Guests often describe the hotel as beautifully clean with superb cleanliness in the facilities, including spotless rooms and bathrooms. The decor is elegant and classy, adding to the overall appeal. The attentive and helpful staff also contribute to the positive experience.
However, there are several criticisms, particularly regarding the frequency and consistency of housekeeping services. Some guests reported that their rooms were not cleaned every day and certain areas, such as carpets and bedside counters, did not meet cleanliness expectations. Issues like dust accumulation and stained towels were also mentioned. Despite these drawbacks, common areas like the lobby and walkways are generally noted as clean and welcoming.
Overall, while the hotel is frequently praised for its high standards of cleanliness and comfortable accommodations, there are occasional lapses in regular housekeeping that could be improved.
At Hotel Shattuck Plaza, the staff consistently earns high praise for their exceptional service. Guests highlight the staff's friendliness and efficiency, noting that they are always warm, welcoming and accommodating. Many visitors appreciated the polite, helpful and incredibly kind demeanor of the employees, which made their stay pleasant and comfortable. The front desk in particular is often described as very welcoming with special mentions of staff members like Deborah, Izzy and Jose who went above and beyond in their roles.
Despite a few remarks about the occasional slow response or less helpful staff members, the overall impression is overwhelmingly positive. Numerous guests felt valued as customers, thanks to the attentive, professional and courteous approach of the team. The hotel's reception and restaurant staff are commended for their responsiveness and willingness to assist with any needs, providing a seamless check-in process and offering helpful suggestions.
Specific instances of excellent customer service stand out, such as free room upgrades and the attentive care during meals and other services. Hotel Shattuck Plaza's team evidently strives to create a hospitable and supportive environment, ensuring that guests feel right at home during their visit.
At Hotel Shattuck Plaza, guest experiences with the Wi-Fi services appear to be mixed. On the positive side, several guests noted that the Wi-Fi worked well, describing it as acceptable and of good quality. For others, the high-speed Wi-Fi met their needs effectively during their stay.
However, it's clear that some guests faced significant challenges. Issues such as difficulty connecting, persistent internet problems and tricky access were common complaints. Some guests found that the Wi-Fi only worked after restarting their computer or required a cable connection, while others mentioned that the connection was non-existent or poor on certain devices.
Overall, while some guests had satisfactory experiences with the Wi-Fi at Hotel Shattuck Plaza, others encountered various connectivity issues that suggest room for improvement in the hotel's internet services.
Hotel Shattuck Plaza offers a gym that has garnered mixed reviews from guests. While some have noted that the gym is small and has limits, there are positive aspects as well. Guests have found the equipment to be good and consider the gym to be nice and affordable. However, there are a few criticisms such as the gym not being available 24/7 and, in one instance, being half underwater with poor air quality. Overall, the gym may not be the hotel's strongest feature, but it still provides a functional space for workouts with decent equipment.
Hotel Shattuck Plaza presents some challenges when it comes to parking. The hotel does not offer on-site parking, leaving guests to find alternatives such as street parking or using public parking facilities nearby. While street parking can occasionally be easy to find, it is often limited and can become expensive. Additionally, the public parking options across the street or next door can be on the pricey side with some guests noting that the fees are quite high. On-street parking availability can also be inconsistent, especially on busy days or evenings.
There are, however, some conveniences such as parking validations available next door, which can mitigate costs slightly. Despite these options, guests have found the general parking situation to be less than ideal, noting issues with safety, expense and occasional difficulty in finding spots. Overall, while it is possible to find parking near Hotel Shattuck Plaza, guests should be prepared for potential inconvenience and additional costs.
Hotel Shattuck Plaza is well-suited for families seeking a comfortable stay. The hotel offers family-friendly amenities, including a unique kid check-in experience that children enjoy. While rooms can vary in size with some being smaller, there are options such as the Shattuck suite that provide ample space for family gatherings. Additionally, the hotel shows attentiveness to specific family needs by providing a fridge for storing breastmilk. Guests appreciate the hotel's cat-friendly policy, ensuring even furry family members are welcome. Overall, Hotel Shattuck Plaza is considered a great choice for families visiting the area.
Hotel Shattuck Plaza has received mixed reviews regarding its four-star rating. While some guests acknowledge it as a four-star hotel offering a four-star experience and accommodation, others feel it falls short of these expectations. Several reviewers describe it more in line with a three-star or even a two-star establishment, citing facilities and service levels that do not meet the typical standards of a four-star hotel. Consequently, there's a recommendation for travelers to consider other options, as some felt misled by the hotel's star rating.
Hotel Shattuck Plaza stands out as a business-friendly hotel primarily due to its excellent location in Central Berkeley. Situated close to the university, business district and various public transportation options, it proves convenient for those needing proximity to business meeting locations and the central business meeting area. The presence of ample outlets in the rooms provides a practical workspace for business travelers, adding to its functional amenities.
The quiet ambiance of the hotel, despite its central location, allows for focused work, although some guests may find the lack of soundproofing a challenge. The absence of room service and free parking, along with additional parking charges and a breakfast snackbar instead of a full breakfast service, might pose inconveniences for some. Despite these minor drawbacks, the hotel's well-placed outlets and workspace make it a valuable stay for business purposes.
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Location
The hotel is also surrounded by a variety of excellent restaurants, shops and cafes, making it convenient for culinary and retail adventures. Many reviewers appreciated its beautiful historic building and well-maintained facilities, along with its friendly and attentive staff. Those visiting Berkeley for academic purposes, cultural events, or simple leisure find Hotel Shattuck Plaza's location perfect for their needs.
Breakfast
However, there are criticisms regarding the breakfast as well. Some guests find the breakfast to be bland, expensive and lacking in variety. Incidents of long wait times for simple orders and misunderstandings about complimentary breakfasts also contribute to some guests' dissatisfaction. Additionally, there is some discontent about the price not including breakfast and limited breakfast hours.
In summary, while many find the hotel's breakfast offerings to be excellent and well-prepared, others believe there is room for improvement particularly in value, variety and service efficiency.
Dinner
Rooms
However, the hotel does face several criticisms. Many guests noted that the standard rooms are small, some comparing them to the size of a broom closet. There are also issues with noise, as thin walls and proximity to busy streets can disrupt sleep. Cleanliness and room servicing lack consistency with some rooms only being cleaned upon 24-hour notice.
Other downsides include old and worn-out furniture, inconvenient bathroom setups and occasional maintenance issues such as faulty doors and cracked windows. Additionally, some guests reported a lack of amenities like mini refrigerators and overall dissatisfaction with the response from the service desk regarding in-room problems.
In summary, while Hotel Shattuck Plaza offers comfortable and stylish rooms and suites, it also faces challenges with room size, noise, cleanliness and service consistency.
Beds
However, some reviews indicate variability in mattress comfort with a few guests finding them hard or average. Pillows, despite being large and decorative, were often described as heavy and uncomfortable by several guests. Although there are occasional mentions of beds being hard, the majority express satisfaction with the beds' comfort levels. Overall, the beds at Hotel Shattuck Plaza are widely praised for providing a good night's sleep.
Cleanliness
However, there are several criticisms, particularly regarding the frequency and consistency of housekeeping services. Some guests reported that their rooms were not cleaned every day and certain areas, such as carpets and bedside counters, did not meet cleanliness expectations. Issues like dust accumulation and stained towels were also mentioned. Despite these drawbacks, common areas like the lobby and walkways are generally noted as clean and welcoming.
Overall, while the hotel is frequently praised for its high standards of cleanliness and comfortable accommodations, there are occasional lapses in regular housekeeping that could be improved.
Staff
Despite a few remarks about the occasional slow response or less helpful staff members, the overall impression is overwhelmingly positive. Numerous guests felt valued as customers, thanks to the attentive, professional and courteous approach of the team. The hotel's reception and restaurant staff are commended for their responsiveness and willingness to assist with any needs, providing a seamless check-in process and offering helpful suggestions.
Specific instances of excellent customer service stand out, such as free room upgrades and the attentive care during meals and other services. Hotel Shattuck Plaza's team evidently strives to create a hospitable and supportive environment, ensuring that guests feel right at home during their visit.
Wi-Fi
However, it's clear that some guests faced significant challenges. Issues such as difficulty connecting, persistent internet problems and tricky access were common complaints. Some guests found that the Wi-Fi only worked after restarting their computer or required a cable connection, while others mentioned that the connection was non-existent or poor on certain devices.
Overall, while some guests had satisfactory experiences with the Wi-Fi at Hotel Shattuck Plaza, others encountered various connectivity issues that suggest room for improvement in the hotel's internet services.
Gym
Parking
There are, however, some conveniences such as parking validations available next door, which can mitigate costs slightly. Despite these options, guests have found the general parking situation to be less than ideal, noting issues with safety, expense and occasional difficulty in finding spots. Overall, while it is possible to find parking near Hotel Shattuck Plaza, guests should be prepared for potential inconvenience and additional costs.
Family
4 Star
Business
The quiet ambiance of the hotel, despite its central location, allows for focused work, although some guests may find the lack of soundproofing a challenge. The absence of room service and free parking, along with additional parking charges and a breakfast snackbar instead of a full breakfast service, might pose inconveniences for some. Despite these minor drawbacks, the hotel's well-placed outlets and workspace make it a valuable stay for business purposes.
No, Hotel Shattuck Plaza doesn't have any pool.
No, a spa isn't available at Hotel Shattuck Plaza.
Yes, Hotel Shattuck Plaza welcomes dogs.
Yes, parking facilities are available at Hotel Shattuck Plaza.
Yes, Hotel Shattuck Plaza has a gym.
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