Comfort Hotel Bernau
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Summary of reviewsComfort Hotel Bernau, nestled on the outskirts of Berlin, provides a tranquil and accessible retreat praised for its serene environment and strategic proximity to key connections like the S-Bahn and A11 highway. This setting makes it an ideal choice for those visiting Berlin or exploring the scenic Barnimer Land with easy access to supermarkets, restaurants, shopping facilities and the historic city wall of Bernau. Travelers benefit from free and abundant parking, further enhancing its appeal for those journeying by car.
The hotel earns high marks for its breakfast, a lavish spread praised for its quality, variety and generous serving times. The freshly prepared buffet, catering to both early risers and late starters, ensures an enjoyable start to the day with options ranging from traditional eggs and sausages to mini meatballs and holiday treats like salmon. While some guests desired more fruit and sausage varieties, these minor points did not detract from the overwhelmingly positive feedback.
Guests find alternatives for lunch and dinner nearby, including an Asian restaurant across the street and a recommended Greek eatery, ATHOS, a short walk away. Although the lack of an in-house restaurant might be a drawback, the local dining options ensure that good meals are within reach.
The hotel rooms are spacious and clean, often featuring balconies that enhance their bright and airy feel. Many rooms include practical amenities like mini-bars and refrigerators, contributing to a comfortable stay. However, some decor and furnishings show signs of wear and certain fixtures need updating. Despite these concerns, the daily housekeeping ensures a generally clean and functional experience.
Comfort Hotel Bernau shines with its commendable staff, who are frequently described as friendly, helpful and attentive. Guests appreciate the welcoming atmosphere created by both the reception and dining staff with many noting the staff’s efficiency and willingness to accommodate special requests.
Pets are well-accommodated, making the hotel a popular choice for travelers with dogs. The calm surroundings and dog-friendly policies, including affordable fees and designated areas for pets, contribute to a pleasant stay for both owners and their pets.
WiFi connectivity presents a mixed experience with some guests enjoying reliable service, while others face issues with weak signals and disconnections, particularly on the upper floors.
Beds at the hotel receive mostly positive feedback for their comfort, despite some variability in mattress quality. Overall, the beds are considered a highlight, often contributing to a good night's sleep.
While Comfort Hotel Bernau meets the standard expectations for a three-star establishment, it offers good value for money, making it an attractive option for budget-conscious travelers. The scenic and accessible location, combined with a hearty breakfast and welcoming staff, ensures a fulfilling stay for various types of travelers, including those with pets.
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The hotel earns high marks for its breakfast, a lavish spread praised for its quality, variety and generous serving times. The freshly prepared buffet, catering to both early risers and late starters, ensures an enjoyable start to the day with options ranging from traditional eggs and sausages to mini meatballs and holiday treats like salmon. While some guests desired more fruit and sausage varieties, these minor points did not detract from the overwhelmingly positive feedback.
Guests find alternatives for lunch and dinner nearby, including an Asian restaurant across the street and a recommended Greek eatery, ATHOS, a short walk away. Although the lack of an in-house restaurant might be a drawback, the local dining options ensure that good meals are within reach.
The hotel rooms are spacious and clean, often featuring balconies that enhance their bright and airy feel. Many rooms include practical amenities like mini-bars and refrigerators, contributing to a comfortable stay. However, some decor and furnishings show signs of wear and certain fixtures need updating. Despite these concerns, the daily housekeeping ensures a generally clean and functional experience.
Comfort Hotel Bernau shines with its commendable staff, who are frequently described as friendly, helpful and attentive. Guests appreciate the welcoming atmosphere created by both the reception and dining staff with many noting the staff’s efficiency and willingness to accommodate special requests.
Pets are well-accommodated, making the hotel a popular choice for travelers with dogs. The calm surroundings and dog-friendly policies, including affordable fees and designated areas for pets, contribute to a pleasant stay for both owners and their pets.
WiFi connectivity presents a mixed experience with some guests enjoying reliable service, while others face issues with weak signals and disconnections, particularly on the upper floors.
Beds at the hotel receive mostly positive feedback for their comfort, despite some variability in mattress quality. Overall, the beds are considered a highlight, often contributing to a good night's sleep.
While Comfort Hotel Bernau meets the standard expectations for a three-star establishment, it offers good value for money, making it an attractive option for budget-conscious travelers. The scenic and accessible location, combined with a hearty breakfast and welcoming staff, ensures a fulfilling stay for various types of travelers, including those with pets.
3-Star Hotel
This 3-star hotel is located just 25 km north of Berlin's city center and offers a breakfast buffet each morning and free parking. The rooms are spacious and feature satellite TV. Guests appreciate the good value for money.
Dog Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Guest Reviews
Nestled on the outskirts of Berlin, Comfort Hotel Bernau strikes a harmonious balance between accessibility and tranquility. The hotel's location consistently receives praise for its quiet surroundings, despite being near a busy thoroughfare and industrial zone. This serene environment ensures a restful stay with many guests highlighting the ease of access to Berlin's city center, just a short S-Bahn ride away.
Travelers appreciate the hotel's proximity to the highway, making it an ideal stopover for those journeying to the Baltic Sea or exploring the Barnimer Land. Additionally, the convenient connection to the A11 enhances its strategic position for exploring Berlin and the surrounding regions.
Guests find the hotel's location very practical for shorter stays and city trips with amenities such as supermarkets, restaurants and shopping facilities within walking distance. The nearby historic city wall of Bernau adds a touch of local charm, while the well-connected bus and train stations simplify commutes.
Parking is abundant and free, which is a bonus for those traveling by car. The positive remarks about the friendly staff, the cleanliness of the premises and the overall good value contribute to a well-rounded experience. The hotel caters well to various needs, including accommodating pets, making it a versatile choice for visitors seeking a peaceful yet connected base near Berlin.
The breakfast at Comfort Hotel Bernau has received widespread acclaim for its quality and variety. Guests consistently praise the breakfast as very good, delicious and plentiful with a rich selection that includes both savory and sweet options. It features everything one might need for a fulfilling start to the day, from traditional items like eggs and sausages to a diverse range of choices that cater to all tastes. Many reviews highlight the freshly prepared and constantly replenished buffet, which ensures that even latecomers find a well-stocked spread.
The breakfast times are extensive, accommodating early risers and late starters alike and there's commendable flexibility, such as rescheduling breakfast for athletes with early schedules. The hotel's effort to include a varied and rich buffet has been noted with particular mentions of items like mini meatballs, a wide array of bread toppings and even salmon on holidays. Some guests noted a preference for more fruit and variety in sausages, but overall, these aspects did not overshadow the positive feedback.
The breakfast room itself is spacious and clean, contributing to an enjoyable dining experience. Despite the minor criticisms of needing more fruit or variety, the general consensus is that the breakfast at Comfort Hotel Bernau is more than sufficient, making it a great value for the price. With friendly service and a well-organized setup, the hotel earns high marks for ensuring a satisfying and hearty meal to start the day.
Travelers staying at Comfort Hotel Bernau can expect a mixed dining experience. The hotel itself does not offer lunch or dinner services, consistent with its designation as a Garni hotel, which means only breakfast is provided. This might be disappointing for some, especially considering the limited restaurant options available in the immediate vicinity.
Despite the lack of an in-house restaurant, guests can find good alternatives nearby. There is an Asian restaurant directly opposite the hotel and a highly recommended Greek restaurant, ATHOS, just 300 meters away. Moreover, the old town, approximately 2 km from the hotel, offers a variety of dining choices that have been well-received.
Although some reviewers noted that the breakfast buffet was more extensive on previous visits, many still found it satisfactory. The hotel manages to balance value for money with the essential comforts, including a mini-bar service. Travelers should, however, plan ahead for evening snacks as local discount stores close by 8 or 9 pm.
Overall, while the hotel's dining options are limited, the surrounding area provides good alternatives, ensuring that guests can enjoy satisfying meals during their stay.
Comfort Hotel Bernau boasts generously sized and spotlessly clean rooms, many featuring balconies that add to the overall spacious and bright ambiance. Most rooms are equipped with practical amenities like mini-bars and refrigerators, which guests find useful. The bathrooms are generally praised for their size, although some show signs of wear. The beds are comfortable, ensuring a relaxing stay.
However, the hotel’s decor and furnishings are noticeably dated with some rooms needing renovation. Issues like scaled kettles and broken showerheads have been noted and some rooms face noisy streets, affecting sleep quality. Despite these drawbacks, the rooms are functionally equipped and maintained clean with daily housekeeping services.
The building's 90s origins are evident in the style and wear of the rooms. A more modern touch could enhance the overall guest experience. Nonetheless, the hotel meets basic expectations for cleanliness and functionality, making it a decent choice for a comfortable stay. Friendly staff at the reception further enhance the experience, ensuring that guests feel welcome and accommodated.
Guests of Comfort Hotel Bernau have mostly positive feedback regarding the beds. Many reviews emphasize the comfort and quality of the beds, often describing them as very comfortable, extremely comfortable or super comfortable. There are also mentions of the beds being high and offering a good night's sleep. Some guests appreciated the extra bed provided and described it as excellent.
However, there were a few mixed reviews concerning the mattresses. A number of guests found the mattresses to be somewhat okay or expressed that they varied in firmness. There were observations about some mattresses being very soft, while others were described as too hard, suggesting a need for updates. A few guests mentioned issues such as the mattresses being partially worn out or recommending new ones to be bought due to their condition.
Despite some variability in mattress quality, the overall sentiment toward the beds at Comfort Hotel Bernau leans positively with guests frequently highlighting the comfort and quality as key factors in their stay.
Comfort Hotel Bernau offers a mixed experience when it comes to cleanliness, although it leans towards the positive side. Many guests consistently highlight the clean state of the rooms, emphasizing that they are frequently cleaned and well-maintained. The spaciousness and tidiness of the rooms and bathrooms receive repeated praise. The overall impression of the hotel is generally clean with well-furnished and bright interiors.
However, there are notable exceptions. Some guests pointed out areas needing better cleaning, such as dirty threads hanging from the ceiling, dusty carpets and corners where cleanliness was not up to par. Occasional unpleasant odors and the presence of hair from previous guests also detracted from the experience for some. Specific issues like mold, outdated bathroom fixtures and the overall aged condition of the building were mentioned.
While most rooms and facilities were kept clean, some areas and specific details fell short of expectations. Despite these inconsistencies, the hotel maintains a reputation for being a clean, middle-class option for travelers.
The reviews for Comfort Hotel Bernau abound with commendations for its staff, who are frequently described as friendly, helpful and accommodating. Guests consistently highlight the warm and welcoming atmosphere fostered by both the reception team and restaurant staff. Many appreciate the politeness and attentiveness of the service, noting that requests are often met swiftly and efficiently.
Several reviews specifically mention staff members being exceptionally courteous and attentive with the breakfast and housekeeping teams singled out for their hardworking and supportive demeanor. The multilingual abilities of the staff, including proficiency in English, add a layer of convenience for international visitors.
Instances of the hotel personnel taking extra steps, such as moving breakfast timings to better suit guests' schedules or fulfilling special requests, further showcase the service-oriented mindset prevalent among the staff.
Despite some comments about occasional overwhelming moments and minor lapses in specific services, the general consensus remains highly positive. Guests frequently emphasize the generous and consistently positive interactions with the hotel staff as a significant enhancement to their overall experience at Comfort Hotel Bernau.
Comfort Hotel Bernau presents a mixed experience when it comes to WiFi connectivity. On the positive side, some guests reported a very stable WiFi of good quality with access provided in the rooms and described it as free and reliable. Others have praised the connectivity for being without any problems. However, a significant number of reviews indicate issues, including weak signals, frequent disconnections and poor performance particularly during high traffic periods. Some guests found the WiFi completely nonfunctional, especially in certain areas like the upper floors and underground. Overall, while some guests experienced satisfactory internet usage, there is notable room for improvement given the variety of connectivity problems reported.
Comfort Hotel Bernau appears to be a budget-friendly, basic accommodation option that generally meets the expectations of a typical three-star hotel. The value for money is frequently noted as good or fair, making it an attractive choice for those seeking reasonable prices without the frills of more luxurious establishments. While some guests found it relatively comfortable for short stays, others pointed out that the facilities have seen better days and the overall cleanliness and condition do not always meet the standard of a three-star rating.
The hotel offers a simple breakfast, although the breakfast room is described as very cramped. For those on a budget, the pricing seems appropriate and reasonable with several guests specifically recommending it for its price/performance ratio. Overall, Comfort Hotel Bernau maintains a standard three-star level but may not impress those expecting anything more. It meets the needs of travelers seeking basic, no-frills accommodation at a competitive price.
The Comfort Hotel Bernau is situated in a convenient and central location that is easily accessible by S-Bahn, making it a suitable option for older guests and others seeking straightforward transportation options. The hotel offers wheelchair-accessible rooms, designed to meet the needs of disabled guests. However, it lacks an elevator, which poses challenges for those with heavy luggage or mobility issues. Access to the breakfast room on the upper floor is not available to wheelchair users, adding further inconvenience. Temporarily, some ramps and other accessibility features were non-operational, making it difficult for both disabled individuals and those with baby carriages to navigate the premises. Despite its accessibility limitations, the hotel's placement and accessible rooms are significant factors for guests with specific needs.
The Comfort Hotel Bernau has received several positive comments for its dog-friendly accommodations, making it a suitable choice for travelers with pets. The hotel's location is repeatedly praised for being very good, quiet and calm, which creates an ideal environment for dogs to relax and enjoy. Guests appreciate the surrounding area, noting it is perfect for dogs and adds to the overall pleasant stay.
The hotel is deemed dog-friendly by many reviewers with amenities and services supporting this claim. Dogs are allowed to stay for a fee of either €5 or €10 per night, noted as very affordable by guests. Pets are permitted in certain areas, though not in the breakfast room, ensuring a balanced coexistence between pet owners and other guests. Unfortunately, not all areas permit dogs, but this seems to be a minor inconvenience according to the reviews.
While some guests did mention the occasional noise of barking dogs early in the morning, this did not seem to overshadow the overall positive experience. The hotel's staff is noted for promptly addressing needs, including those specific to pet owners. Overall, Comfort Hotel Bernau provides a calm, suitable and accommodating environment for guests traveling with their four-legged friends.
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Location
Travelers appreciate the hotel's proximity to the highway, making it an ideal stopover for those journeying to the Baltic Sea or exploring the Barnimer Land. Additionally, the convenient connection to the A11 enhances its strategic position for exploring Berlin and the surrounding regions.
Guests find the hotel's location very practical for shorter stays and city trips with amenities such as supermarkets, restaurants and shopping facilities within walking distance. The nearby historic city wall of Bernau adds a touch of local charm, while the well-connected bus and train stations simplify commutes.
Parking is abundant and free, which is a bonus for those traveling by car. The positive remarks about the friendly staff, the cleanliness of the premises and the overall good value contribute to a well-rounded experience. The hotel caters well to various needs, including accommodating pets, making it a versatile choice for visitors seeking a peaceful yet connected base near Berlin.
Breakfast
The breakfast times are extensive, accommodating early risers and late starters alike and there's commendable flexibility, such as rescheduling breakfast for athletes with early schedules. The hotel's effort to include a varied and rich buffet has been noted with particular mentions of items like mini meatballs, a wide array of bread toppings and even salmon on holidays. Some guests noted a preference for more fruit and variety in sausages, but overall, these aspects did not overshadow the positive feedback.
The breakfast room itself is spacious and clean, contributing to an enjoyable dining experience. Despite the minor criticisms of needing more fruit or variety, the general consensus is that the breakfast at Comfort Hotel Bernau is more than sufficient, making it a great value for the price. With friendly service and a well-organized setup, the hotel earns high marks for ensuring a satisfying and hearty meal to start the day.
Dinner
Despite the lack of an in-house restaurant, guests can find good alternatives nearby. There is an Asian restaurant directly opposite the hotel and a highly recommended Greek restaurant, ATHOS, just 300 meters away. Moreover, the old town, approximately 2 km from the hotel, offers a variety of dining choices that have been well-received.
Although some reviewers noted that the breakfast buffet was more extensive on previous visits, many still found it satisfactory. The hotel manages to balance value for money with the essential comforts, including a mini-bar service. Travelers should, however, plan ahead for evening snacks as local discount stores close by 8 or 9 pm.
Overall, while the hotel's dining options are limited, the surrounding area provides good alternatives, ensuring that guests can enjoy satisfying meals during their stay.
Rooms
However, the hotel’s decor and furnishings are noticeably dated with some rooms needing renovation. Issues like scaled kettles and broken showerheads have been noted and some rooms face noisy streets, affecting sleep quality. Despite these drawbacks, the rooms are functionally equipped and maintained clean with daily housekeeping services.
The building's 90s origins are evident in the style and wear of the rooms. A more modern touch could enhance the overall guest experience. Nonetheless, the hotel meets basic expectations for cleanliness and functionality, making it a decent choice for a comfortable stay. Friendly staff at the reception further enhance the experience, ensuring that guests feel welcome and accommodated.
Beds
However, there were a few mixed reviews concerning the mattresses. A number of guests found the mattresses to be somewhat okay or expressed that they varied in firmness. There were observations about some mattresses being very soft, while others were described as too hard, suggesting a need for updates. A few guests mentioned issues such as the mattresses being partially worn out or recommending new ones to be bought due to their condition.
Despite some variability in mattress quality, the overall sentiment toward the beds at Comfort Hotel Bernau leans positively with guests frequently highlighting the comfort and quality as key factors in their stay.
Cleanliness
However, there are notable exceptions. Some guests pointed out areas needing better cleaning, such as dirty threads hanging from the ceiling, dusty carpets and corners where cleanliness was not up to par. Occasional unpleasant odors and the presence of hair from previous guests also detracted from the experience for some. Specific issues like mold, outdated bathroom fixtures and the overall aged condition of the building were mentioned.
While most rooms and facilities were kept clean, some areas and specific details fell short of expectations. Despite these inconsistencies, the hotel maintains a reputation for being a clean, middle-class option for travelers.
Staff
Several reviews specifically mention staff members being exceptionally courteous and attentive with the breakfast and housekeeping teams singled out for their hardworking and supportive demeanor. The multilingual abilities of the staff, including proficiency in English, add a layer of convenience for international visitors.
Instances of the hotel personnel taking extra steps, such as moving breakfast timings to better suit guests' schedules or fulfilling special requests, further showcase the service-oriented mindset prevalent among the staff.
Despite some comments about occasional overwhelming moments and minor lapses in specific services, the general consensus remains highly positive. Guests frequently emphasize the generous and consistently positive interactions with the hotel staff as a significant enhancement to their overall experience at Comfort Hotel Bernau.
Wi-Fi
3 Star
The hotel offers a simple breakfast, although the breakfast room is described as very cramped. For those on a budget, the pricing seems appropriate and reasonable with several guests specifically recommending it for its price/performance ratio. Overall, Comfort Hotel Bernau maintains a standard three-star level but may not impress those expecting anything more. It meets the needs of travelers seeking basic, no-frills accommodation at a competitive price.
Accessible
Dog Friendly
The hotel is deemed dog-friendly by many reviewers with amenities and services supporting this claim. Dogs are allowed to stay for a fee of either €5 or €10 per night, noted as very affordable by guests. Pets are permitted in certain areas, though not in the breakfast room, ensuring a balanced coexistence between pet owners and other guests. Unfortunately, not all areas permit dogs, but this seems to be a minor inconvenience according to the reviews.
While some guests did mention the occasional noise of barking dogs early in the morning, this did not seem to overshadow the overall positive experience. The hotel's staff is noted for promptly addressing needs, including those specific to pet owners. Overall, Comfort Hotel Bernau provides a calm, suitable and accommodating environment for guests traveling with their four-legged friends.
No, Comfort Hotel Bernau doesn't have any pool.
No, a spa isn't available at Comfort Hotel Bernau.
Yes, Comfort Hotel Bernau welcomes dogs.
No, parking facilities aren't available at Comfort Hotel Bernau.
No, Comfort Hotel Bernau doesn't have a gym.
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