Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe 'H24 Stadthotel Bernau' garners substantial praise for its top-notch facilities and strategic location, making it a favorite among travelers. Situated centrally in Bernau, close to the train station and city center, the hotel offers easy access to Berlin and surrounding areas, perfect for both short trips and city outings. Despite its busy location, the hotel maintains a serene atmosphere with well-insulated rooms that ensure a quiet retreat. Its proximity to Bernau’s old town and various dining establishments adds to its charm.
Guests appreciate the hotel's modern and tasteful room decor, noting the spacious, clean and bright atmosphere created by large windows. The contemporary furnishings and well-designed layouts enhance the comfortable stay, while soundproof windows provide a peaceful environment. The establishment, built in 2022, combines modern amenities with a high standard of cleanliness with many guests praising the extraordinary cleanliness and well-maintained facilities.
The staff at 'H24 Stadthotel Bernau' receive high marks for their friendliness, helpfulness and accommodating nature. The exceptional customer service across all departments, especially reception, significantly enhances the guest experience. The hotel also ensures a welcoming family-friendly environment, showing special consideration for children, which appeals to families.
While breakfast receives mixed reviews, many guests enjoy the variety and freshness of the offerings, particularly the fresh egg dishes, juices and fruit salads. Conversely, some feel the breakfast could offer more variety and better value for the price. Dinner options also receive mixed feedback; while the quality of food is noted, the limited menu and occasional closures of the restaurant lead some to seek dining options elsewhere.
Feedback on the hotel's free WiFi is mixed with some guests experiencing reliable service while others face poor reception and slower speeds on higher floors. Parking is another area with varied responses. While secure on-site parking is appreciated, limited spaces and the €10 fee are points of contention. Nearby alternatives offer respite for those unable to park on-site.
The beds at 'H24 Stadthotel Bernau' are frequently highlighted for their comfort with large, cozy mattresses ensuring restful sleep. Some minor critiques about pillows being too hard or thick are noted, but overall, the bed comfort receives overwhelmingly positive feedback.
In conclusion, 'H24 Stadthotel Bernau' stands out for its excellent location, modern clean rooms, incredibly helpful staff and comfortable beds. Areas for improvement include breakfast variety, dinner options and WiFi connectivity. Nonetheless, it remains a highly recommended choice for travelers looking for a convenient and comfortable stay near Berlin. Show more
Read review summaries for all categories
Categories
3-Star Hotel
This hotel offers comfortable rooms with modern amenities and a restaurant serving local and international cuisine. Guests can enjoy a terrace, and the hotel provides a bar and breakfast. It is also a certified bicycle hotel, ideal for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, parquet floors as well as city views. The unit has 1 bed.
Suite with BalconyThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Apartment with BalconyThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.
Guest Reviews
Location
H24 Stadthotel Bernau boasts an enviable location that caters perfectly to a variety of travelers. Centrally situated, the hotel offers short distances to the train station and the city center, making it an ideal base for exploring Bernau and even Berlin. Visitors appreciate the convenience of the nearby station, which allows easy access to Berlin and its surrounding areas.
Despite its position at a busy intersection, the hotel manages to maintain a quiet atmosphere, thanks to well-insulated windows. It’s not just about the connectivity; the location is also praised for being close to diverse and tasty restaurants, shops and even the Helios Clinic. The central placement is perfect for those interested in city outings, excursions or short trips.
Rooms in H24 Stadthotel are noted for their cleanliness and quietness, providing a comfortable retreat after a day of exploration. The proximity to Bernau's old town adds a charming touch, where guests can find numerous great restaurants within walking distance.
Overall, the hotel’s strategic position near the center, yet just outside of Berlin, makes it a top choice for those looking to explore both Bernau and Berlin efficiently. Its modern facilities and friendly staff further enhance the guest experience, making it a good option for a comfortable and convenient stay.
Breakfast
The breakfast at H24 Stadthotel Bernau has garnered mixed reviews from guests, though there is a strong positive trend. Many reviews praise the breakfast for being delicious, freshly prepared and visually appealing. It is often described as rich, good and sufficient with a variety that caters well to most dietary preferences. Highlights include freshly prepared egg dishes, freshly squeezed orange juice and fresh fruit salad.
Guests appreciate the extensive array of food, including coffee, tea, juices, fresh bread rolls and cereals. A standout feature is the preparation of fresh scrambled or fried eggs upon request, rather than pre-prepared in warming containers.
However, there are some criticisms. A few guests felt the breakfast was overpriced for the selection offered or found it too basic, lacking in variety or specific options like bacon or alternative milk for vegans. Notably, there's feedback about the breakfast buffet being poorly replenished when supplies ran low, especially later in the morning.
Overall, while the breakfast at H24 Stadthotel Bernau is well-regarded for its quality and taste, some aspects like variety and value for money could be improved. Those who enjoy a fresh and decent breakfast might find it enjoyable, but those with specific dietary needs or high expectations might encounter some limitations.
Dinner
The dinner experience at H24 Stadthotel Bernau offers a mixed bag for guests. The hotel's own restaurant presents a limited but sufficient small food menu that has received praise for delicious dishes, although some found the convenience meals at the restaurant/bar not to be worth the price. A modern and nicely designed bar area provides a convivial atmosphere with the bar being accessible at night due to a permanently staffed reception. However, there have been instances where guests found the evening meal options lacking with only a couple of choices available out of a limited selection, leading to recommendations to dine elsewhere or order externally. The restaurant does close in the evening occasionally and while it does point guests towards other local dining spots, some feel that the bar's overall service and food quality leave room for improvement. Despite these issues, guests have enjoyed some fun nights at the hotel bar.
Rooms
The rooms at H24 Stadthotel Bernau consistently receive high praise for their modern and tasteful decor. Guests frequently highlight the spaciousness, cleanliness and bright atmosphere created by large windows. The contemporary furnishings and comfortable amenities, such as large TVs and well-designed bathrooms, enhance the overall experience. Many reviews emphasize the excellent layout and functionality of the rooms, which contribute to a comfortable stay. The addition of soundproof windows ensures a peaceful environment despite any external traffic noise. Moreover, the rooms are described as being exceptionally clean with well-maintained facilities that add to the hotel's appeal. Guests appreciate the fresh, modern interior design, which features functional yet elegant elements. While there are a few mentions of minor issues, such as temperature control or WiFi connectivity, the general consensus remains positive with the hotel's accommodations being described as top-notch.
Beds
H24 Stadthotel Bernau receives high praise for its beds, which are consistently described as very comfortable and super comfortable by guests. The mattresses are notably large and cozy, ensuring a restful sleep experience. A standout feature is the spaciousness and comfort of the beds, frequently highlighted as a positive aspect. Noteworthy are the few mentions of the cushions and pillows being slightly hard or a bit too thick for some preferences. Despite these minor critiques, the overall reception of the bed comfort is overwhelmingly positive, indicating a strong guest satisfaction in this regard. Enhancing the appeal is the hotel's pet-friendly policy, welcoming dogs for an additional fee and excellent bicycle parking facilities on two levels.
Cleanliness
Featuring clean, modern accommodations, the H24 Stadthotel Bernau is a standout choice for travelers prioritizing hygiene and comfort. The hotel's cleanliness receives high praise across the board with descriptions like "extraordinary cleanliness" and "spotlessly clean." Guests consistently highlight the rooms as "very clean," "charming," and "comfortable." The spacious, well-equipped bathrooms further enhance the overall experience.
Constructed in 2022, this establishment successfully combines modern amenities with a high standard of cleanliness. Visitors appreciate the "new, modern" furnishings and "good, partially high-quality" room décor. The spaciousness of the rooms, coupled with their pristine condition, reassures guests of the hotel's commitment to maintaining an immaculate environment.
The hotel infrastructure itself, including well-air-conditioned spaces and clean facilities, complements the overall positive feedback. Every corner of the hotel is meticulously maintained, underscoring the priority placed on cleanliness. This emphasis on hygiene ensures that guests can relax and enjoy their stay in a spotless and contemporary setting.
Staff
Visitors to the 'H24 Stadthotel Bernau' consistently highlight the hotel's exceptional staff as a standout feature of their experience. The staff members are frequently described as super friendly, very accommodating and helpful. Guests especially appreciate the warm-hearted and approachable nature of the team, noting the competent and efficient service provided across various departments including reception and room service. The reception staff receive special mention for their friendliness and helpfulness, despite a few minor areas for improvement such as making beds. The overall service attitude is commendably pleasant, uncomplicated and guest-oriented. Reviewers also emphasize the staff's sincere efforts to ensure a pleasant stay, reinforcing the hotel's reputation for excellent customer service.
Wi-Fi
The reviews for WiFi at H24 Stadthotel Bernau reflect a mixed experience. On a positive note, some guests appreciated the free and reliable WiFi with some remarking that the internet worked well and was fast. However, several guests faced challenges, such as poor internet reception, Wi-Fi that kept dropping out and noticeably slower speeds on higher floors. There were also complaints about the overall poor quality of WLAN with some guests experiencing no WiFi or cell phone reception at all, despite the hotel's central location.
Parking
H24 Stadthotel Bernau offers various parking options, but guest feedback highlights mixed experiences. Many appreciated the availability of secure parking directly at the hotel, noting it as a positive aspect. However, parking spaces are limited and can fill up quickly, often resulting in guests needing to park at the back or seek alternatives nearby. The hotel charges €10 for on-site parking, a fee some guests found high considering the limited availability.
For those looking for cheaper options, there are free and inexpensive alternatives around 150-200 meters away. Some guests mentioned difficulty with the hotel's parking service and suggested that the situation can be a bit tight or tense, especially during peak times. Despite a few setbacks, many found the parking facilities to be good overall.
Family
The H24 Stadthotel Bernau offers a welcoming, family-friendly environment, making it an ideal choice for those traveling with children. Guests frequently mention the hotel's warm family atmosphere and commend the staff for making children feel welcome. The accommodations are suitable for both couples and families with showers and toilets designed to meet the needs of a family. While the hotel shines in creating a family-friendly setting, it might not be well-equipped for overnight stays with small children. Overall, it’s a great spot for a family visit, ensuring that both adults and children feel at home.
No, H24 Stadthotel Bernau doesn't have any pool.
No, a spa isn't available at H24 Stadthotel Bernau.
Yes, H24 Stadthotel Bernau welcomes dogs.
Yes, parking facilities are available at H24 Stadthotel Bernau.