Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSet in picturesque surroundings with expansive gardens, Burnbank is a serene retreat near the heart of Berwick. Guests laud its old-world charm, historical character dating back to 1854 and tranquil atmosphere, enriched by beautiful, well-maintained gardens. The location is convenient, close to Berwick town centre and key attractions like St John of God Hospital and Puffing Billy, making it an ideal spot for a quiet escape.
Accommodations at Burnbank blend historic allure with modern comfort. The rooms are spacious, well-furnished and meticulously clean, featuring luxurious bathrooms and cozy beds. The self-contained rooms with private entrances add to the privacy and convenience, particularly appreciated for late-night returns. The presence of a spa room receives particular accolades and the overall attention to detail in amenities and décor enhances the guest experience. While some guests mentioned minor issues like occasional noise and slightly crowded furniture, overall satisfaction remains high.
The breakfast offerings have mixed reviews. Many guests enjoyed the varied and plentiful continental breakfast, served in a charming setting with old-fashioned plates and a beautiful ambiance. However, some found the offerings too basic or the self-serve setup a bit confusing. Suggestions for enhancing the quality and organization of breakfast were noted.
Burnbank's cleanliness is frequently praised with spotlessly clean rooms and well-maintained common areas contributing to a restful stay. Minor suggestions for improvement, such as occasional dust and clutter, were mentioned but did not detract significantly from the overall positive sentiment.
The staff at Burnbank are exceptional, known for their friendly, helpful and accommodating nature. Owned by Barb and Damian, the establishment ensures a welcoming environment with personalized attention making guests feel valued and comfortable. The resident fur baby, Casper, adds to the charm and warmth of the place.
The pool area is another highlight, described as lovely, clean and inviting, set in a picturesque environment that adds to the overall charm. Despite minor issues like the lack of heating and an occasional cleaning oversight, the pool remains a favorite feature for many guests.
The beds at Burnbank are consistently praised for their exceptional comfort, significantly enhancing the overall sleeping experience. While there are rare mentions of old mattresses or less satisfactory beds, the general sentiment is overwhelmingly positive.
Burnbank is also notable for its dog-friendly environment. The beautiful gardens provide ample space for pets to explore and the resident dog, Casper, enhances the welcoming atmosphere. Thoughtful touches like water bowls during housekeeping reflect Burnbank's commitment to being a pet-friendly destination.
Overall, Burnbank offers a memorable stay with its combination of historical elegance, modern comfort, excellent hospitality and a serene environment, making it ideal for both humans and their four-legged companions. Show more
Read review summaries for all categories
Categories
Small Bed & Breakfast
Located in the Yarra Ranges, Burnbank offers a charming and intimate experience. The focus on relaxation and personalized service creates a cozy and welcoming atmosphere.
Bed & Breakfast Taking Steps Towards Sustainability
Dog Friendly Bed & Breakfast
Bed & Breakfast with Swimming Pool
Outdoor Pool
Bed & Breakfast with Parking
Accessible Bed & Breakfast
4-Star Bed & Breakfast
Bed & Breakfast with Outdoor Pool
Room Types
Suite with BalconyThis suite's standout features are the pool with a view and fireplace. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Double Room with Garden ViewGuests will have a special experience as this double room provides a pool with a view and a fireplace. The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Double Room with Garden ViewThis double room's standout features are the pool with a view and fireplace. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Double Room with BalconyGuests will have a special experience as this double room provides a pool with a view, a hot tub and a spa bath. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Burnbank stands out with its picturesque setting and expansive gardens, offering guests a tranquil retreat close to the heart of Berwick. The hotel's peaceful surroundings and old-world charm are frequently praised, creating a serene atmosphere ideal for relaxation. Conveniently situated, Burnbank is only minutes away from the Berwick town centre, making it easy to access local facilities, restaurants and coffee shops. The location is also advantageous for those needing to visit St John of God Hospital or explore nearby attractions like Belgrave and Puffing Billy.
Guests appreciate the cosy and comfortable accommodations with lovely rooms and comfortable seating areas enhancing their stay. The heritage home's historical character, dating back to 1854, adds to the unique experience, further enriched by the beautiful, well-maintained gardens. Excellent hosts contribute to the warm and welcoming atmosphere, ensuring that every stay is enjoyable and memorable. Overall, Burnbank offers a dream location combining convenience with a serene and romantic setting, perfect for a quiet escape.
Breakfast
Burnbank receives mixed reviews regarding its breakfast offerings. Many guests appreciated the breakfast, noting a good continental selection and describing it as a nice addition to their stay. The breakfast is typically a self-serve setup with some guests highlighting the lovely old-fashioned plates and the beautiful breakfast room ambiance.
Breakfast was frequently described as varied and plentiful with a notable array including cereals, eggs, fresh fruit and yogurt. Some guests enjoyed the setting, especially the garden-like atmosphere of the atrium and the small outside terrace. Praise was often given for the friendly host who served breakfast with warmth.
However, feedback also indicated some areas for improvement. Several guests found the breakfast to be basic or too simple with limited options such as cornflakes, toast and jam. A few mentioned sour orange juice and slightly unclean plates. Some felt the presentation could have been better and found the initial serve-yourself arrangement somewhat confusing.
In sum, while many enjoyed the variety and setting of the breakfast at Burnbank, there were consistent suggestions for enhancing both the organization and quality of the meal.
Rooms
Burnbank offers visitors charming accommodations that exude a blend of historic allure and modern comfort. The rooms are frequently noted for their beauty and cleanliness, capturing the essence of a delightful stay in a heritage countryside house. Each room is described as spacious and well-furnished, often accompanied by luxurious bathrooms and cozy beds that ensure a restful night. Guests highlight the self-contained rooms with private entrances, which add a sense of privacy and convenience, particularly for late-night returns.
Noteworthy is the attention to detail in both amenities and décor, featuring everything needed for a comfortable stay, from spotlessly clean spaces to essential facilities. The presence of a spa room draws particular praise, deemed the best by many. The lush property grounds provide a refreshing retreat, perfect for soaking in some fresh air and scenic views.
Hospitality at Burnbank is warmly noted with hosts described as lovely and welcoming, further enhancing the charm of this delightful character house. Although the occasional comment is made about rooms not being entirely soundproof or somewhat crowded with furniture, the overall sentiment is one of great satisfaction and enjoyment.
Whether one stays for a short visit or an extended period, Burnbank’s blend of comfort, historical elegance and tranquil surroundings make it a memorable destination.
Beds
Guests consistently praise the beds at Burnbank for their exceptional comfort with many describing them as very comfortable or extremely comfortable. This high level of comfort extends to various details, including comfy pillows and nice linens, enhancing the overall sleeping experience. The beds contribute significantly to a restful ambiance, often mentioned alongside positive remarks about the room's warmth and quiet premises. However, there are sporadic mentions of uncomfortable experiences with a few guests noting issues such as old mattresses or specific beds that were less satisfactory. Despite these occasional criticisms, the general sentiment about the beds at Burnbank is overwhelmingly positive, making them a standout feature of the stay.
Cleanliness
Burnbank offers an inviting blend of traditional charm and comfort, making it a great place for a peaceful retreat. The accommodation is noted for its tranquility with clean ensuite rooms and comfortable beds that ensure a restful stay. Guests frequently praise the property's spotlessly clean condition and the serene atmosphere around the pool and gardens.
While the majority of reviews highlight the overall cleanliness and comfort, a few guests mentioned areas needing improvement, such as occasional dust under furniture and cluttered common areas. Nonetheless, Burnbank maintains its appeal with its well-maintained, neat and comfortably furnished rooms, allowing guests to enjoy both its historical ambiance and relaxing environment.
Staff
Burnbank radiates warmth and hospitality, as echoed by numerous positive guest reviews about its exceptional staff. Owned by Barb and Damian, who are frequently described as friendly, helpful and accommodating, the establishment ensures a welcoming environment for all its visitors. Guests have also praised the amiable and informative nature of the staff, highlighting the personalized attention given by individuals like Chris, Laura and Casper, the resident furbaby. Many appreciated the hosts' efforts in organizing meals, assisting with tasks and making every guest feel like an honored visitor. The high level of care extends to even small details with staff being described as hardworking and willing to go the extra mile. Overall, the lovely, accommodating and pleasant hosts create an atmosphere that leaves guests feeling comfortable and valued throughout their stay.
Pool
The pool area at Burnbank is widely praised for its appeal, located to the rear of the property and complemented by beautiful gardens. It's described as both lovely and inviting, making a perfect spot to cool off on a hot day. Guests consistently noted the cleanliness of the pool with many describing it as stunning and fantastic. The pool's picturesque environment contributes significantly to the overall charm of the place. Despite its many positives, some guests noted the pool isn't heated and there was a rare mention of it being dirty on one occasion and somewhat overlooked by others. However, these minor issues did not overshadow the overwhelmingly positive sentiment with many guests expressing a desire to return specifically for the pool experience.
Dog Friendly
Burnbank offers a truly welcoming environment for pet owners with many guests praising its dog-friendly facilities and services. Dogs seem to thoroughly enjoy the beautiful, expansive gardens, perfect for sniffing around and exploring. The resident dog, Casper, adds to the friendly and inviting atmosphere for four-legged guests. It's a peaceful setting, ideal for long walks, making it a great choice for those traveling with their pets. Guests appreciate that their pets are made to feel welcome with thoughtful touches like water bowls provided during housekeeping. The property is clearly committed to being pet-friendly, allowing guests to bring their furry friends along to enjoy the stay equally.
Yes, Burnbank has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Burnbank.
Yes, Burnbank welcomes dogs.
Yes, parking facilities are available at Burnbank.