Els Jardins De La Martana

Besalu 42.19871300, 2.70234700 , Pont, 2 (Show on Map)
8.9
Excellent


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Summary of reviewsEls Jardins De La Martana in Besalú is a highly-recommended hotel known for its exceptional features and services. The hotel is ideally situated at the entrance to the medieval town of Besalú, right next to the iconic stone bridge, providing guests with stunning views of both the historic structure and the picturesque village. The proximity to the old town and key attractions, coupled with nearby free public parking, makes it a convenient and attractive base for exploring the area. The beautifully restored historic building adds to its charm, offering a serene and enchanting atmosphere, particularly at night.

The breakfast experience at Els Jardins De La Martana is frequently praised for its variety and quality. Guests enjoy a wide range of high-quality, fresh options including gluten-free, vegetarian and vegan selections, often served on a charming terrace with remarkable views. The friendly and attentive staff enhance the enjoyable breakfast experience.

Though the hotel does not offer dinner service, a kitchen area is available for guests to prepare their own meals. Guests often seek out local dining options, sometimes traveling to nearby towns with helpful recommendations and occasional simple meals provided by the hostess.

The spacious, immaculate and comfortable rooms continue the hotel's blend of historic charm and modern amenities. Many rooms feature balconies with breathtaking views, enhancing the overall stay. Guests appreciate the large, well-lit rooms with comfortable beds, air conditioning and modern bathroom facilities. The cleanliness of the hotel is consistently commended with meticulous attention to detail noted throughout the property.

The staff at Els Jardins De La Martana are frequently highlighted for their exceptional service, being consistently friendly, attentive and accommodating. Their personalized and thoughtful service significantly enhances the overall guest experience, fostering a welcoming and hospitable environment.

While the WiFi receives mixed reviews with some guests noting occasional patchiness, many found it reliable overall. The beds also receive mixed feedback with the majority finding them comfortable and spacious, despite a few mentions of narrow mattresses and outdated bedding.

For a three-star hotel, guests are often pleasantly surprised by the level of comfort and service provided, likening the experience to that of higher-rated accommodations. The historical charm of the building further contributes to an enjoyable stay, even if it occasionally lacks modernity.

Notably, Els Jardins De La Martana is recognized as an exceptionally pet-friendly hotel, welcoming dogs with warmth and accommodating their needs thoughtfully. This pet-friendly approach, coupled with flexible policies, makes it an ideal choice for travelers with furry companions.

Overall, the combination of remarkable location, historical charm, excellent breakfast, comfortable rooms, cleanliness and exceptional staff service, along with pet-friendly policies, make Els Jardins De La Martana a favored choice for visitors to Besalú.
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Categories
3-Star Hotel
Located in the historic center next to the Romanesque bridge, this hotel offers free Wi-Fi and mountain views. It features a spa with a hot tub, a sun deck, and comfortable rooms with air conditioning.

Hotel with Spa

Dog Friendly Hotel

Hotel with Free Wi-Fi

Small Hotel

Room Types
Double or Twin Room Featuring a private balcony, this air-conditioned room includes a TV, free Wi-Fi and a minibar.

Double Room with City View This air-conditioned room includes a TV, free Wi-Fi and a minibar.

Deluxe King Studio This suite's special features are the hot tub and the fireplace. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features a minibar, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
Els Jardins De La Martana enjoys an exceptional location at the entrance to medieval Besalú, right next to the emblematic stone bridge. Guests appreciate its close proximity to the old town and key attractions with many noting the convenience of nearby free public parking. The hotel's strategic position right by the bridge offers stunning views of both the historic structure and the picturesque village, which can be seen perfectly from various balconies and terraces.

Visitors consistently praise the unbeatable surroundings, emphasizing the ease of exploring the enchanting old town and its cobbled streets on foot. The location's tranquility at night adds to the charm, making it a perfect base for discovering Besalú and the greater La Garrotxa area. Guests also highlight the beauty and historic character of the building itself, describing it as a classic, beautifully restored house that maintains its original decoration and charm.

Additional positives include the friendliness and attentiveness of the staff, the cozy and spacious rooms with exceptional views and the delightful breakfast often enjoyed on a beautiful terrace. Overall, the hotel's remarkable combination of historical significance, stunning views and prime central location make it a favored choice for travelers seeking to immerse themselves in the rich heritage and scenic beauty of Besalú.

Breakfast
Els Jardins De La Martana stands out for offering an exceptional breakfast experience, which has garnered widespread praise from guests. The breakfast is frequently described as very good, complete and varied. It includes a wide range of high-quality products, such as gluten-free options, vegetarian and vegan selections and local delicacies. Freshly squeezed orange juice, a variety of teas and an assortment of breads, cold cuts, cheeses, pastries, fruits, yogurts and hard-boiled eggs are typically available.

Many reviews highlight the freshness and deliciousness of the food, noting that the buffet is both generous and appealing. Guests also appreciate the environmental setting, often enjoying their meal on the charming terrace that offers stunning views of the town and bridge, emphasizing a connection with nature. Friendly and attentive staff further enhance the breakfast experience.

Whether indulging in a hearty spread with local products or opting for a lighter, healthier choice, the breakfast at Els Jardins De La Martana consistently meets and exceeds guests’ expectations, making for a memorable start to each day.

Dinner
Els Jardins De La Martana offers a charming accommodation but seems to fall short in terms of dinner options. Guest reviews highlight a significant limitation: the hotel does not serve dinner, nor is there an available restaurant or bar service in the evening. Travelers often find themselves needing to source dinner elsewhere, in some cases driving as much as 11 kilometers to Banyoles or making do with limited local options like pizza or microwave meals.

Although the hotel provides a kitchen area for guests to prepare their own food and the hostess has been praised for rustling up simple meals like a bread, ham and cheese supper, the lack of a dedicated dinner service can be inconvenient. Guests have been directed to nearby establishments such as Pont Vell on the host’s recommendation, but they often find that local dining options are sparse, especially on certain nights when restaurants may be closed.

While the hotel does offer a satisfactory all-you-can-eat buffet lunch at a reasonable price of €16, enhancing the dinner experience remains an area that would significantly improve guest satisfaction. Despite these challenges, the attentive and kind service from the reception staff, as well as the overall excellence of the accommodation, are positively noted by those who stay at Els Jardins De La Martana.

Rooms
Els Jardins De La Martana, nestled in a charming old mansion, is a small boutique hotel praised for its spacious, immaculate and comfortable rooms. Many rooms feature balconies with stunning views of the Roman bridge and the old town, adding a touch of historic charm to the modern amenities provided. Guests appreciate the large, airy and well-lit rooms, which are not just spacious but also generously equipped with comfortable beds, air conditioning and modern bathroom facilities.

The building itself exudes character with its classic old-world decor, historical elements and unique rooms. The hotel also boasts luxury facilities including a fantastic library and several small terraces perfect for leisurely strolls. The common areas and interiors are beautifully maintained, contributing to the overall cozy and charming atmosphere of the hotel.

While the decor in some rooms is described as old-fashioned or outdated, it remains well-kept and clean, fulfilling all the essential functions expected by guests. The staff ensures that the cleanliness of the rooms is impeccable with many guests noting the fresh-smelling sheets and tidy spaces.

In addition to the comfort and historical beauty, the rooms offer practical amenities such as minibars, fridges and modern showers. The mix of historical charm and modern conveniences makes Els Jardins De La Martana a delightful stay for those looking to experience both comfort and a touch of the past.

Beds
The beds at 'Els Jardins De La Martana' have received mixed reviews from guests, though the majority tend to highlight positive aspects. Numerous reviews emphasize that the beds are very comfortable with many guests appreciating the large and spacious dimensions. The bedding is often described as good and several comments note an excellent selection of pillows. Guests commonly express their satisfaction, stating they slept wonderfully and found the beds super comfortable.

On the flip side, some reviews point out issues such as the beds being a bit narrow or having mattresses that are too hard with detectable springs. A few mentioned that the bedding feels outdated, reporting heavy, uncomfortable blankets and older bed linens. Despite these criticisms, the overall consensus leans towards a positive experience, noting the general comfort and size of the beds.

Cleanliness
Els Jardins De La Martana has garnered considerable praise for its high standards of cleanliness from its guests. Visitors consistently noted that the hotel conveyed cleanliness and often highlighted the immaculate conditions of the rooms and common areas. A frequent remark was that everything was very clean with many describing the rooms as extremely clean and spacious. The sense of cleanliness extended to the entire hotel and its surroundings, which many found to be well-maintained despite the hotel's historic nature.

Guests appreciated the super cozy and clean atmosphere, describing the place as both warm and picturesque. Many mentioned the smell of cleanliness throughout the premises with the hotel consistently exceeding expectations in this regard. Specific commendations were directed at the room conditions, noting that the floors, walls and bathrooms were very tidy, fitting with the hotel's commitment to excellent cleaning standards.

The staff also received accolades for their attentiveness and efforts to uphold cleanliness, particularly in maintaining adequate Covid-19 measures. Although a few reviewers mentioned minor issues such as mold spots and cold shower water, the overwhelming sentiment was one of satisfaction with the hotel's cleanliness. Overall, Els Jardins De La Martana is recognized for its clean and welcoming environment, making it a comfortable and hygienic choice for travelers.

Staff
Els Jardins De La Martana in Besalú has garnered much praise for its exceptional staff, frequently highlighted in guest reviews for being super friendly, attentive and accommodating. The staff, including the receptionist and owners, consistently deliver personalized and thoughtful service, often making guests feel like family. Many visitors have appreciated the welcoming atmosphere created by the team, who go above and beyond to ensure a comfortable stay. The friendly demeanor and willingness to assist at all times, from the front desk to breakfast service, have left a lasting positive impression with particular mention of Montse and Ana for their exceptional service. In summary, the staff's remarkable hospitality and dedication significantly enhance the overall experience at this charming hotel.

Wi-Fi
The WiFi at 'Els Jardins De La Martana' receives mixed reviews. On the positive side, many guests found the internet connectivity to be reliable with a strong signal throughout the hotel and no interruptions. However, some visitors noted that the WiFi connection could be patchy and not as strong as expected with occasional issues in the early morning. Overall, while some improvements could be made, several guests had a satisfactory experience with the hotel's WiFi.

3 Star
Els Jardins De La Martana provides a surprising level of comfort and service for a three-star hotel. Guests were particularly impressed with the good breakfast and great service that surpassed typical expectations for this category. The rooms, while in line with three-star standards, contribute to an experience that many described as more luxurious. The interesting historical building adds to the charm, even though some found it lacking in modernity. Despite the overall positive reviews, a few guests felt that the price was somewhat high for a 3-star hotel. Nevertheless, the facility and its overall appearance left a lasting impression, making it feel more like a 5-star experience.

Dog Friendly
Els Jardins De La Martana stands out as an exceptional pet-friendly accommodation, accommodating guests and their canine companions with remarkable warmth and consideration. The hotel staff consistently showcases a kind and welcoming attitude towards pets, ensuring a relaxed and enjoyable experience for both owners and their dogs. One notable highlight is the flexibility of the hotel's pet policies, allowing dogs in various areas, including during breakfast where they can share the space with their owners.

Guests have praised the property's pet-friendly nature, emphasizing that their dogs were comfortable and well-treated. Special touches, such as offering rooms with balconies for the dog's comfort, further underline the hotel's accommodating approach. Additionally, the hotel’s handling of pets, even larger groups of dogs, is commendable, fostering an environment where dogs can feel at ease. The average surcharge for pets is a small trade-off for the overall convenience and pet-friendly services offered.

Overall, Els Jardins De La Martana is highlighted as one of the few hotels that welcome pets with open arms, making it an ideal choice for travelers looking to bring their furry friends along on their adventures.


No, Els Jardins De La Martana doesn't have any pool.

Yes, a spa is available at Els Jardins De La Martana.

Yes, Els Jardins De La Martana welcomes dogs.

No, parking facilities aren't available at Els Jardins De La Martana.

No, Els Jardins De La Martana doesn't have a gym.

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