Big Bear Frontier
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Summary of reviewsBig Bear Frontier has garnered considerable praise from guests, particularly for its prime location and exceptional amenities. Nestled by the lake and near the charming Big Bear Village, the hotel offers convenience and stunning, serene views. This ideal location provides easy access to local attractions, including shops, restaurants and boat docks. Guests frequently highlight the picturesque setting and proximity to various activities such as fireworks and boat rentals from the nearby marina.
The recently renovated rooms stand out for their cleanliness, modernity and coziness, often compared favorably to well-known hotel chains. Both rooms and cabins are appreciated for their comfort, decor and spaciousness, making them perfect for weekend getaways. The cabins especially receive marks for their charm and lake proximity.
Cleanliness is a top priority at Big Bear Frontier with guests consistently noting the immaculate condition of the rooms and well-maintained facilities. The serene setting, combined with the quiet ambiance and proximity to main roads, enhances the overall experience. Amenities such as ADA restrooms and strong, hot showers contribute to the overall comfort.
The staff at Big Bear Frontier is known for their friendliness and accommodating nature, making guests feel welcome. Despite some inconsistent phone responses and occasional unprofessional behavior, the overall customer service is highly praised, particularly for the front desk personnel's dedication and warmth. The dog-friendly policies further enhance the appeal, offering pet owners a hassle-free stay with their furry companions.
While the free Wi-Fi service has received mixed reviews due to spotty and unreliable connectivity, steps are being taken to improve this aspect. The beds also receive varied feedback with some guests finding them comfortable while others suggest improvements due to discomfort from hard, soft or lumpy mattresses.
In summary, Big Bear Frontier excels in providing a comfortable, scenic and relaxing retreat with its superb location, modern amenities and friendly staff, making it a highly recommended choice for visitors to Big Bear Lake.
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The recently renovated rooms stand out for their cleanliness, modernity and coziness, often compared favorably to well-known hotel chains. Both rooms and cabins are appreciated for their comfort, decor and spaciousness, making them perfect for weekend getaways. The cabins especially receive marks for their charm and lake proximity.
Cleanliness is a top priority at Big Bear Frontier with guests consistently noting the immaculate condition of the rooms and well-maintained facilities. The serene setting, combined with the quiet ambiance and proximity to main roads, enhances the overall experience. Amenities such as ADA restrooms and strong, hot showers contribute to the overall comfort.
The staff at Big Bear Frontier is known for their friendliness and accommodating nature, making guests feel welcome. Despite some inconsistent phone responses and occasional unprofessional behavior, the overall customer service is highly praised, particularly for the front desk personnel's dedication and warmth. The dog-friendly policies further enhance the appeal, offering pet owners a hassle-free stay with their furry companions.
While the free Wi-Fi service has received mixed reviews due to spotty and unreliable connectivity, steps are being taken to improve this aspect. The beds also receive varied feedback with some guests finding them comfortable while others suggest improvements due to discomfort from hard, soft or lumpy mattresses.
In summary, Big Bear Frontier excels in providing a comfortable, scenic and relaxing retreat with its superb location, modern amenities and friendly staff, making it a highly recommended choice for visitors to Big Bear Lake.
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Big Bear Frontier has a car park free of charge for all guests traveling with a car. They offer a spacious and secure car park, allowing you to park your vehicle with ease. Free self parking is available onsite.
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Guest Reviews
Big Bear Frontier enjoys an enviable location that consistently delights its guests. Nestled right by the lake and a short distance from the charming Big Bear Village, this hotel offers both convenience and stunning views. Visitors frequently mention the ease of walking to local attractions, shops, restaurants and even boat docks, all while enjoying a serene and peaceful setting.
The recently renovated rooms are often praised for being clean, modern and cozy. Despite its proximity to the main road, the ambiance remains quiet and relaxing, facilitating a perfect getaway. Guests are especially thrilled with the lake views from their rooms, enhancing their overall experience.
The picturesque setting allows easy access to a variety of activities, such as fireworks, walking along the waterfront and renting boats from the nearby marina. The central yet private location makes it a prime spot for both relaxation and exploration.
In summary, Big Bear Frontier's superb location by the lake and near the village, coupled with modern amenities and tranquil surroundings, makes it an exceptional choice for anyone looking to explore Big Bear Lake.
Big Bear Frontier consistently impresses with its clean and updated rooms that receive high praise for their beauty and comfort. Guests find the accommodations to be on par with well-known hotel chains like Marriott and Sheraton. The recent renovations have significantly enhanced the appeal, leading to rooms that are very clean, super comfortable and well-kept. The decor upgrades from previous seasons are notably appreciated.
The cabins, specifically, are highlighted for being spectacular, comfortable, cozy and offering good space. The proximity to the lake adds an extra touch of charm. Whether in a room or cabin, guests describe the accommodations as ideal for a weekend getaway, providing everything needed for a pleasant and enjoyable stay.
At Big Bear Frontier, guest experiences regarding the beds vary greatly. While some guests found the beds to be exceptionally comfy, others had mixed feelings. A number of visitors mentioned that the beds were firm and comfortable, ideal for a good night's sleep, especially for kids who reportedly slept well.
However, there were also significant concerns noted by several guests about the overall comfort of the beds. Some found the mattresses either too hard or too soft, causing discomfort and back pain. A common complaint was that some beds felt lumpy, which detracted from the overall experience. Additionally, the beds and pillows in many rooms were described as worn out with scratchy sheets adding to the discomfort for some guests.
Overall, while a portion of guests enjoyed their sleep, the consensus points towards the need for improvements in the bedding quality at Big Bear Frontier.
Big Bear Frontier excels in cleanliness with guest reviews consistently highlighting the immaculate state of the rooms. Words like clean, modern and cozy frequently appear, indicating a high standard of upkeep and comfort. Visitors often mention that the rooms are recently renovated, adding a sense of newness and freshness to the experience. The units are described as well-maintained with excellent temperature controls and super comfortable furnishings.
The location of Big Bear Frontier also receives high praise, being conveniently close to marinas and just a short walk from the center. Guests appreciated the serene setting, noting the quietness of the property even though it is close to main roads. Proximity to the lake enhances the appeal with several reviews mentioning beautiful views and a relaxing atmosphere.
Amenities such as ADA restrooms and strong, hot showers contribute to the overall satisfaction. The combination of cleanliness, recent renovations and a prime location next to the lake make Big Bear Frontier a highly recommended choice for visitors seeking a neat, comfortable and scenic stay.
Big Bear Frontier boasts an exceptionally friendly and accommodating team, noted for their ability to make guests feel welcome from the moment they arrive. The staff's kindness is frequently highlighted, particularly at check-in, where phrases like super friendly, nice and attentive are common descriptors. Guests appreciated the staff's efforts to accommodate early check-ins and their permissive pet policy, allowing pets to be left alone in cabins. Specific praise was given to the front desk personnel with mentions of the front desk woman doing everything under the sun to solve issues and the lady at the front desk being the sweetest. The receptionists were described as lovely and understanding, contributing to the sense of excellent customer service. However, some guests found issues with inconsistent phone responses and unprofessional behavior from certain staff members, which detracted from the overall experience. Despite these occasional drawbacks, the general consensus points to a warm, helpful and friendly team dedicated to providing great service.
Travelers considering a stay at Big Bear Frontier should be aware that the WiFi service is a mixed bag. While there were instances where internet service worked very well for some guests, many reported challenges. Issues such as spotty connectivity, unreliable signals and difficulties accessing WiFi from their rooms were common complaints. Efforts to improve the WiFi, particularly in units close to the lake and those undergoing updates, have been noted, suggesting future improvements. Despite these criticisms, those needing stable internet for critical tasks may find it inconsistent and should plan accordingly.
Big Bear Frontier is a well-admired destination offering a combination of newly remodeled and spacious facilities. Guests appreciate the hotel's excellent location, making it convenient for various activities. The rooms are described as clean, comfortable and cozy, equipped with amenities such as a refrigerator, microwave, faux fireplace and large screen TV. The free Wi-Fi and attentive customer service provided by the kind and helpful staff add to the overall positive experience. The hotel maintains a quiet and comfy atmosphere, making it an ideal choice for a relaxing stay. With everything being impeccable and excellent, Big Bear Frontier lives up to its promising four-star rating.
Big Bear Frontier stands out for its accommodating and convenient dog-friendly facilities. Guests appreciate its pet-friendly policies, highlighting the comfort and ease of bringing along large dogs. Many chose this location specifically for the pet-friendly environment. The site offers a perfect stay for pet parents with features that cater to both humans and canines. The cabins receive praise for being clean, comfortable and roomy, ensuring a pleasant stay for both guests and their furry companions. The proximity to downtown Big Bear and the lake adds further convenience for those traveling with pets.
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Location
The recently renovated rooms are often praised for being clean, modern and cozy. Despite its proximity to the main road, the ambiance remains quiet and relaxing, facilitating a perfect getaway. Guests are especially thrilled with the lake views from their rooms, enhancing their overall experience.
The picturesque setting allows easy access to a variety of activities, such as fireworks, walking along the waterfront and renting boats from the nearby marina. The central yet private location makes it a prime spot for both relaxation and exploration.
In summary, Big Bear Frontier's superb location by the lake and near the village, coupled with modern amenities and tranquil surroundings, makes it an exceptional choice for anyone looking to explore Big Bear Lake.
Rooms
The cabins, specifically, are highlighted for being spectacular, comfortable, cozy and offering good space. The proximity to the lake adds an extra touch of charm. Whether in a room or cabin, guests describe the accommodations as ideal for a weekend getaway, providing everything needed for a pleasant and enjoyable stay.
Beds
However, there were also significant concerns noted by several guests about the overall comfort of the beds. Some found the mattresses either too hard or too soft, causing discomfort and back pain. A common complaint was that some beds felt lumpy, which detracted from the overall experience. Additionally, the beds and pillows in many rooms were described as worn out with scratchy sheets adding to the discomfort for some guests.
Overall, while a portion of guests enjoyed their sleep, the consensus points towards the need for improvements in the bedding quality at Big Bear Frontier.
Cleanliness
The location of Big Bear Frontier also receives high praise, being conveniently close to marinas and just a short walk from the center. Guests appreciated the serene setting, noting the quietness of the property even though it is close to main roads. Proximity to the lake enhances the appeal with several reviews mentioning beautiful views and a relaxing atmosphere.
Amenities such as ADA restrooms and strong, hot showers contribute to the overall satisfaction. The combination of cleanliness, recent renovations and a prime location next to the lake make Big Bear Frontier a highly recommended choice for visitors seeking a neat, comfortable and scenic stay.
Staff
Wi-Fi
4 Star
Dog Friendly
Yes, Big Bear Frontier has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Big Bear Frontier.
Yes, Big Bear Frontier welcomes dogs.
Yes, parking facilities are available at Big Bear Frontier.
No, Big Bear Frontier doesn't have a gym.
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