NH Collection Villa de Bilbao
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Summary of reviewsNH Collection Villa de Bilbao is widely lauded for its prime location in the heart of Bilbao, offering guests easy access to prominent attractions such as the Guggenheim Museum, San Mamés Stadium and Euskalduna Palace. Its central position on Gran Vía ensures that visitors are within walking distance of cultural landmarks, parks and a variety of dining options, all while maintaining a tranquil ambiance. Proximity to public transport further enhances convenience for sightseeing and exploration.
A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.
The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.
Accommodations at NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.
The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.
Staff at NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.
WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.
The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.
NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.
Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.
In summary, NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
Categories
A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.
The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.
Accommodations at NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.
The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.
Staff at NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.
WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.
The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.
NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.
Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.
In summary, NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
Luxury Hotel
Located on Gran Vía, this hotel offers spacious, refurbished rooms and suites with modern design and luxurious amenities like rain-effect showers and high-quality mattresses. It features a rooftop gym with city views and a restaurant serving Basque cuisine.
Hotel Taking Steps Towards Sustainability
This hotel holds Bioscore level A and ISO 14001/50001 certifications, demonstrating a high level of environmental commitment. It utilizes energy from green sources and focuses on improving energy efficiency to minimize its environmental impact.
Dog Friendly Hotel
This hotel is pet-friendly and features a rooftop bar. It offers a comfortable stay with amenities suitable for guests traveling with animals.
Hotel near Nightlife Spots
Situated on Gran Vía, this hotel provides access to both Indautxu and Abando nightlife, offering a mix of sophisticated bars and modern clubs.
Business Hotel
NH Collection hotels generally offer high-quality services and amenities suitable for business travelers. While specific details are not provided, it's reasonable to expect well-equipped meeting spaces and business services.
Accessible Hotel
This hotel is recognized as one of the top accessible accommodations in Bilbao, indicating a commitment to providing suitable facilities for guests with disabilities. It offers a comfortable and well-equipped environment.
Hotel with Gym
Being an NH Collection hotel, it likely provides a modern gym with a range of fitness equipment. The hotel's focus on guest comfort and convenience extends to its fitness facilities, ensuring a comprehensive workout experience.
Hotel with EV Charging Stations
This hotel offers on-site parking with 2 EV charging stations available, each with a power of 7.4kW. The parking is available for a daily fee. It is located in the heart of Bilbao's commercial district.
4-Star Hotel
This hotel offers a central location in Bilbao, close to the city's main shopping and business areas. The rooms are modern and well-equipped, and the hotel features a restaurant and a bar.
Hotel with Parking
EV charging stations
Guest Reviews
Nestled in the heart of Bilbao, the NH Collection Villa de Bilbao has garnered praise for its enviable location. Strategically positioned near prominent attractions such as the Guggenheim Museum, San Mamés Stadium and the Euskalduna Palace, the hotel provides guests with easy access to the city's cultural and historical landmarks. Many reviewers highlight the hotel's proximity to public transport options, including metro and bus stations, which facilitates convenient exploration of Bilbao and beyond.
The central location, specifically on Gran Vía, ensures that guests are within walking distance of the riverfront, Doña Casilda Park and a myriad of cafes and restaurants that cater to diverse culinary preferences. Visitors find it an ideal base for sightseeing, appreciating its quiet ambiance despite being in a bustling area.
Moreover, the hotel's neighborhood offers a mix of shopping streets and historical sites, making it perfect for both leisure and business travelers. Whether attending events at the adjacent congress palace or simply exploring the city, guests consistently acknowledge the convenience and comfort afforded by NH Collection Villa de Bilbao's prime location, complemented by spacious rooms and friendly, attentive staff.
NH Collection Villa de Bilbao is highly praised for its breakfast offerings, garnering positive remarks for its variety, quality and presentation. Guests frequently highlight the extensive selection available, including freshly cooked items such as made-to-order eggs and an array of local Basque delicacies. The expansive buffet ensures that there is something for everyone, including vegan and vegetarian options, along with a variety of breads, fruits and regional specialties.
The freshness and high standards of the ingredients used are consistently noted with many visitors describing the breakfast as amazing, sensational and exceptional. The attentiveness and friendliness of the breakfast staff also contribute significantly to the overall positive experience with particular mentions of the accommodating omelette chef and the efficient service even under pandemic conditions.
Even though a few reviews mentioned limited variety or high prices, the majority opinion confirms that the breakfast at NH Collection Villa de Bilbao is a standout feature with descriptors like superb, brilliant and unbeatable frequently appearing. In sum, the hotel's breakfast is well-regarded and often exceeds guests' expectations with its rich, diverse and high-quality offerings.
Le Bol Blanc, the restaurant at NH Collection Villa de Bilbao, generally receives high praise for its dinner service with many guests appreciating the delicious local cuisine and regional dishes. Positive feedback highlights the consistently high quality of the food, describing it as very good and delicious. Guests who dined there frequently mentioned enjoying meaningful culinary experiences and restaurant reservations were managed seamlessly, adding to the overall positive dining experience.
That said, not all feedback was glowing. Some guests found the dinner unremarkable or even disappointing with instances of poor service, limited availability and difficulty accommodating specific dietary requests. Additionally, the restaurant was sometimes criticized for being noisy, particularly during events like Christmas dinners and a few guests were unhappy with the bar's inconsistent operating hours and lack of staff.
Breakfast at Le Bol Blanc also garnered mixed reviews. While many guests enjoyed the wide selection and high quality of the breakfast spread, others found it lacking in essentials like real butter and proper jam with a few labeling it as uninspiring or overpriced.
Overall, while the dining experience at NH Collection Villa de Bilbao's Le Bol Blanc has its ups and downs, it seems that for many guests, the positives outweigh the negatives, making it a generally favorable option for those staying at the hotel.
The rooms at NH Collection Villa de Bilbao offer a mix of spaciousness, comfort and modern amenities. Guests consistently praise the large and comfortable beds with some mentioning the variety of pillows available. The rooms are generally described as very clean and well-equipped, featuring conveniences like coffee makers and electric kettles. The bathrooms, often highlighted for their size, come with modern fixtures and amenities including separate bidets and, in some cases, double sinks.
While the majority of the rooms are noted for their generous size and contemporary design, some issues have been mentioned. A few guests reported that rooms could be dark or lacked sufficient lighting. Maintenance and wear-and-tear concerns were also noted, such as broken or worn-out furniture, moisture on walls and faulty air conditioning. Several reviews pointed out noise issues, both from within the hotel and from external sources, such as nightclubs.
Despite these drawbacks, the overall sentiment about the rooms leans positive with many guests appreciating the cleanliness, space and comfort. The location of the hotel is also frequently mentioned as a plus, being well-situated in Bilbao and close to public transportation. The staff receives commendations for their friendliness and responsiveness, often accommodating room changes promptly.
In summary, the NH Collection Villa de Bilbao provides roomy, comfortable accommodations with modern amenities, though attention to maintenance and noise reduction could enhance the overall guest experience.
Nestled in the heart of Bilbao, the NH Collection Villa de Bilbao is lauded for providing guests with exceptional comfort, particularly when it comes to the beds. Visitors frequently praise the hotel's spacious, luxurious beds, many of which are king-sized or even larger. The beds are described as very comfortable, cozy and even super comfy by numerous guests. These large, plush beds often come with several pillows, allowing for a tailored sleeping experience that many find particularly delightful.
Reviewers consistently highlight the excellent quality of the mattresses and the bedding, noting that they contribute to a restful night's sleep. The bedding is often referred to as luxurious and perfect, making guests feel pampered. Some visitors mention the comfort of the bed as a standout feature of their stay with beds that are extremely comfortable and provide an excellent night's sleep.
While there are occasional mentions of beds that were either too firm or too soft for individual preferences, the dominant feedback focuses on the overall comfort and spaciousness of the beds. Extra-large beds in premium rooms, comfortable family beds and a variety of pillow options are particularly appreciated.
The positive impact on sleep quality is frequently mentioned with guests waking up refreshed and ready to explore the city. For travelers seeking a hotel that prioritizes comfort and a good night's rest, NH Collection Villa de Bilbao seems to be a top choice, ensuring that guests leave with fond memories of their stay.
The NH Collection Villa de Bilbao generally receives high praise for its cleanliness. Guests frequently highlight the clean and spacious rooms with some emphatically describing them as spotless and immaculate. The hotel's professional cleaning staff is often mentioned positively, ensuring that rooms are well-maintained and cleaned daily, including replenishment of coffee and water supplies. Visitors also appreciate the overall cleanliness of the hotel's common areas and facilities with some noting a pleasant fragrance throughout the premises.
However, there are occasional remarks regarding areas needing improvement. Some reviews mention issues like mold in bathroom areas, humidity stains, blackened shower joints and general wear and tear in furnishings. A few guests have pointed out specific incidents such as broken bathroom fixtures or inadequate cleaning upon arrival.
Despite these isolated concerns, the majority of feedback underscores a high level of cleanliness and comfort. Guests find the hotel well-kept and the rooms both inviting and hygienic, contributing to an overall pleasant stay.
The reviews for the staff at NH Collection Villa de Bilbao paint a picture of consistently high levels of service. Guests frequently highlight the friendliness, helpfulness and attentiveness of the staff across various departments, including reception, dining and housekeeping. Staff members, such as James and Raul, receive special mentions for their exceptional service.
Reception staff are particularly noted for providing excellent treatment, assisting promptly with requests and offering useful local information. Many reviews praise the courteous, professional and efficient manner in which staff handle guest interactions. The hotel's personnel are described as kind, polite and always eager to ensure a pleasant stay.
Overall, these positive remarks underline a strong culture of hospitality and professionalism at NH Collection Villa de Bilbao, making the staff a standout aspect of the guest experience.
The NH Collection Villa de Bilbao offers a range of WiFi options that have garnered mixed reviews from guests. On the positive side, many found the free WiFi to be fast enough for work and streaming with good coverage and a reliable connection throughout the hotel. Guests appreciated that the WiFi was of good quality and free, essential for both casual browsing and more demanding online activities.
However, some reviews highlighted that the free WiFi could be extremely slow, only capable of handling low-quality video streaming. There were options for paid fast internet, but some guests felt it was an outdated practice to charge for better WiFi. Others mentioned that the WiFi signal could be inconsistent and didn't always reach all rooms, leading to a disappointing experience for some.
Overall, while the hotel offers both free and paid WiFi options, the inconsistency in connection quality and the necessity to pay for higher speeds were noted as areas needing improvement. Despite this, many guests found the WiFi service adequate for their needs.
The gym at NH Collection Villa de Bilbao is highly regarded by guests for its quality and amenities. Many reviews highlight the gym as well-maintained, professional and well-equipped, providing a good selection of workout options. Guests appreciate its cleanliness and the presence of modern, functional equipment. The fitness room is described as excellent and quiet, offering a sufficient area for a variety of exercises.
However, some guests have pointed out a few drawbacks. There have been mentions of noise disturbances in rooms located directly below the gym with the sound of exercise machines being particularly bothersome. Additionally, a couple of reviews noted the absence of water in the gym. Despite these minor issues, the overall impression of the gym is quite positive, making it a valuable facility for guests looking to maintain their fitness routines during their stay.
NH Collection Villa de Bilbao offers its guests various parking options, though experiences with these vary. The hotel features secure underground parking with convenient access via an elevator and offers a 20% discount on nearby public parking, helpful for guests struggling to find spots on busy streets. Many reviews highlight the ease and security of the private parking, though some note the entrance can be quite tight and difficult to navigate.
The parking cost, however, is a consistent point of contention with rates cited around €25 per day, which some guests find excessive. Limited parking space is another frequent issue with guests often finding the lot full and needing to seek alternative options nearby, sometimes receiving helpful direction from hotel staff.
While the hotel’s location in a bustling city center contributes to the high demand for parking, the added convenience of on-site options remains a key advantage. Guests needing parking are advised to reserve in advance to avoid inconvenience, as availability can be limited, especially during events or peak times. Overall, while parking at NH Collection Villa de Bilbao is generally secure and conveniently located, it may come at a premium.
NH Collection Villa de Bilbao offers a convenient and central location, allowing easy access to the vibrant nightlife and numerous activities in the area. However, its vicinity to several nightclubs and bars can result in notable noise disturbances, especially on weekends. Guests frequently report the sounds of music and revelry extending into the early hours of the morning. Rooms facing La Gran Vía or near nightclubs may experience more significant noise issues, potentially affecting sleep quality. Earplugs are recommended for light sleepers. The hotel benefits from public parking nearby and shared parking with the Illunion hotel, although this can be confusing for some guests. Despite the noise concerns, the hotel remains a popular choice for those seeking to immerse themselves in the local nightlife and activities around Bilbao.
NH Collection Villa de Bilbao, touted as a four-star hotel, seems to invite mixed responses regarding its facilities and services. Many guests express disappointment, citing that the hotel does not meet the expectations of a four-star rating. Issues such as inadequate maintenance, old rooms and lack of soundproofing are commonly mentioned. Moreover, the breakfast, while described as quality, is nevertheless deemed not premium enough for its category. Some reviews point out specific shortcomings such as the hotel bar not being open and mediocre dinner at the on-site restaurant, Le Bol Blanc.
On a positive note, the hotel boasts a great location, which guests appreciate, along with commendable cleanliness and maintained facilities. The reception staff earn praise for their helpfulness, although parking, both on-site and off-site, sparks mixed feelings due to lack of guaranteed availability. While some highlight the added convenience of having parking, others find it disappointing for a hotel of this supposed caliber.
Overall, despite the quality of service being seen as justifying the price for some, many believe that the hotel falls short of its four-star claim, requiring better maintenance and enhanced services to truly live up to its rating.
NH Collection Villa de Bilbao stands out as a top choice for business travelers due to its strategic location near the congress palace and central proximity to business hubs, making it highly convenient for attending events and meetings. The hotel offers an array of business amenities, including a business center and conference facilities equipped with meeting rooms and essential services.
Suites at the hotel provide excellent conditions with features such as big, comfortable beds and ample space, ensuring a relaxing stay. The availability of quiet room options and dedicated workspaces, such as desks and WiFi, further enhance the convenience for those on work trips.
Guests have remarked on the consistent quality of NH Collection Villa de Bilbao for business stays, highlighting it as ideal for executives and traveling professionals. Friendly staff, modern facilities and a generally pleasant environment contribute to its reputation as a reliable choice for business-related accommodations.
The hotel efficiently caters to business needs while maintaining a welcoming atmosphere for all guests, ensuring it is also friendly to tourists. Overall, it proves to be an excellent option for business trips, meetings and conferences, offering a perfect blend of location, facilities and services tailored for business success.
NH Collection Villa de Bilbao boasts a highly accessible location and facilities that cater to guests with disabilities. The hotel's central location and proximity to public transportation make it easy to reach, whether by bus, tram or on foot. Guests commend the hotel for being wheelchair safe and handicapped-friendly with accessible rooms and facilities designed to accommodate varied needs.
Elevator access and ramps in public areas provide smooth navigation throughout the hotel. The rooms are noted for their spaciousness or adaptability, further enhancing the comfort for those with physical challenges. Accessible parking is available, although some guests mentioned the off-site parking is about a 10-minute walk away.
The hotel is situated conveniently close to key attractions and essential areas, including nearby hospitals, making it an ideal choice for travelers looking for accessible accommodations. Additionally, despite a minor drawback with sound insulation, the overall feedback highlights NH Collection Villa de Bilbao as a well-connected and easily accessible option for guests seeking comfort and convenience during their stay.
The NH Collection Villa de Bilbao consistently receives high praise for its luxurious facilities and high-end accommodation. Guests appreciate the elegant design and superior amenities that contribute to a premium experience. The hotel is noted for its excellent, lavish decor and luxurious atmosphere, creating an exquisite, high-end ambiance. Accommodations are highlighted for their luxury bedding and plenty of storage space with some rooms featuring a triple set of pillows for added comfort.
The overall feeling among guests is one of being valued with the luxurious room and services underscoring this sentiment. The breakfast buffet stands out as exceptional and extraordinary, further enhancing the luxurious experience. The decor is modern, bright and ornate, contributing to an overall ambiance of sophistication.
Although some reviews mention that the hotel is a bit far from the luxury areas and city center, the reception staff receives excellent marks for their service. Parking is available, but it's advisable to reserve in advance due to scarcity in the surrounding streets. Despite minor negatives, the hotel's standing as a high-end, luxurious facility remains solid among guests.
For those traveling with canine companions, the NH Collection Villa de Bilbao is a notably accommodating choice. The hotel is described as very dog-friendly with a clear emphasis on integrating pets into the overall guest experience. Not only does the establishment allow dogs in the rooms, but it also provides thoughtful amenities like beds and water bowls to ensure pets are comfortable during their stay.
Guests have commented positively on the hotel's inclusivity towards pets with dogs being well taken care of and allowed to stay without any hassle. The hotel's pet-friendly policies make it an excellent option for travelers aiming to bring their furry friends along. Some reviews did note that the pet fee was not clear at the time of booking, so potential guests might want to clarify this detail beforehand.
Overall, NH Collection Villa de Bilbao is recognized as a very accommodating and pet-friendly hotel, making it ideal for those looking to enjoy a hassle-free stay with their pets.
Location Show Map
Location
The central location, specifically on Gran Vía, ensures that guests are within walking distance of the riverfront, Doña Casilda Park and a myriad of cafes and restaurants that cater to diverse culinary preferences. Visitors find it an ideal base for sightseeing, appreciating its quiet ambiance despite being in a bustling area.
Moreover, the hotel's neighborhood offers a mix of shopping streets and historical sites, making it perfect for both leisure and business travelers. Whether attending events at the adjacent congress palace or simply exploring the city, guests consistently acknowledge the convenience and comfort afforded by NH Collection Villa de Bilbao's prime location, complemented by spacious rooms and friendly, attentive staff.
Breakfast
The freshness and high standards of the ingredients used are consistently noted with many visitors describing the breakfast as amazing, sensational and exceptional. The attentiveness and friendliness of the breakfast staff also contribute significantly to the overall positive experience with particular mentions of the accommodating omelette chef and the efficient service even under pandemic conditions.
Even though a few reviews mentioned limited variety or high prices, the majority opinion confirms that the breakfast at NH Collection Villa de Bilbao is a standout feature with descriptors like superb, brilliant and unbeatable frequently appearing. In sum, the hotel's breakfast is well-regarded and often exceeds guests' expectations with its rich, diverse and high-quality offerings.
Dinner
That said, not all feedback was glowing. Some guests found the dinner unremarkable or even disappointing with instances of poor service, limited availability and difficulty accommodating specific dietary requests. Additionally, the restaurant was sometimes criticized for being noisy, particularly during events like Christmas dinners and a few guests were unhappy with the bar's inconsistent operating hours and lack of staff.
Breakfast at Le Bol Blanc also garnered mixed reviews. While many guests enjoyed the wide selection and high quality of the breakfast spread, others found it lacking in essentials like real butter and proper jam with a few labeling it as uninspiring or overpriced.
Overall, while the dining experience at NH Collection Villa de Bilbao's Le Bol Blanc has its ups and downs, it seems that for many guests, the positives outweigh the negatives, making it a generally favorable option for those staying at the hotel.
Rooms
While the majority of the rooms are noted for their generous size and contemporary design, some issues have been mentioned. A few guests reported that rooms could be dark or lacked sufficient lighting. Maintenance and wear-and-tear concerns were also noted, such as broken or worn-out furniture, moisture on walls and faulty air conditioning. Several reviews pointed out noise issues, both from within the hotel and from external sources, such as nightclubs.
Despite these drawbacks, the overall sentiment about the rooms leans positive with many guests appreciating the cleanliness, space and comfort. The location of the hotel is also frequently mentioned as a plus, being well-situated in Bilbao and close to public transportation. The staff receives commendations for their friendliness and responsiveness, often accommodating room changes promptly.
In summary, the NH Collection Villa de Bilbao provides roomy, comfortable accommodations with modern amenities, though attention to maintenance and noise reduction could enhance the overall guest experience.
Beds
Reviewers consistently highlight the excellent quality of the mattresses and the bedding, noting that they contribute to a restful night's sleep. The bedding is often referred to as luxurious and perfect, making guests feel pampered. Some visitors mention the comfort of the bed as a standout feature of their stay with beds that are extremely comfortable and provide an excellent night's sleep.
While there are occasional mentions of beds that were either too firm or too soft for individual preferences, the dominant feedback focuses on the overall comfort and spaciousness of the beds. Extra-large beds in premium rooms, comfortable family beds and a variety of pillow options are particularly appreciated.
The positive impact on sleep quality is frequently mentioned with guests waking up refreshed and ready to explore the city. For travelers seeking a hotel that prioritizes comfort and a good night's rest, NH Collection Villa de Bilbao seems to be a top choice, ensuring that guests leave with fond memories of their stay.
Cleanliness
However, there are occasional remarks regarding areas needing improvement. Some reviews mention issues like mold in bathroom areas, humidity stains, blackened shower joints and general wear and tear in furnishings. A few guests have pointed out specific incidents such as broken bathroom fixtures or inadequate cleaning upon arrival.
Despite these isolated concerns, the majority of feedback underscores a high level of cleanliness and comfort. Guests find the hotel well-kept and the rooms both inviting and hygienic, contributing to an overall pleasant stay.
Staff
Reception staff are particularly noted for providing excellent treatment, assisting promptly with requests and offering useful local information. Many reviews praise the courteous, professional and efficient manner in which staff handle guest interactions. The hotel's personnel are described as kind, polite and always eager to ensure a pleasant stay.
Overall, these positive remarks underline a strong culture of hospitality and professionalism at NH Collection Villa de Bilbao, making the staff a standout aspect of the guest experience.
Wi-Fi
However, some reviews highlighted that the free WiFi could be extremely slow, only capable of handling low-quality video streaming. There were options for paid fast internet, but some guests felt it was an outdated practice to charge for better WiFi. Others mentioned that the WiFi signal could be inconsistent and didn't always reach all rooms, leading to a disappointing experience for some.
Overall, while the hotel offers both free and paid WiFi options, the inconsistency in connection quality and the necessity to pay for higher speeds were noted as areas needing improvement. Despite this, many guests found the WiFi service adequate for their needs.
Gym
However, some guests have pointed out a few drawbacks. There have been mentions of noise disturbances in rooms located directly below the gym with the sound of exercise machines being particularly bothersome. Additionally, a couple of reviews noted the absence of water in the gym. Despite these minor issues, the overall impression of the gym is quite positive, making it a valuable facility for guests looking to maintain their fitness routines during their stay.
Parking
The parking cost, however, is a consistent point of contention with rates cited around €25 per day, which some guests find excessive. Limited parking space is another frequent issue with guests often finding the lot full and needing to seek alternative options nearby, sometimes receiving helpful direction from hotel staff.
While the hotel’s location in a bustling city center contributes to the high demand for parking, the added convenience of on-site options remains a key advantage. Guests needing parking are advised to reserve in advance to avoid inconvenience, as availability can be limited, especially during events or peak times. Overall, while parking at NH Collection Villa de Bilbao is generally secure and conveniently located, it may come at a premium.
Nightlife
4 Star
On a positive note, the hotel boasts a great location, which guests appreciate, along with commendable cleanliness and maintained facilities. The reception staff earn praise for their helpfulness, although parking, both on-site and off-site, sparks mixed feelings due to lack of guaranteed availability. While some highlight the added convenience of having parking, others find it disappointing for a hotel of this supposed caliber.
Overall, despite the quality of service being seen as justifying the price for some, many believe that the hotel falls short of its four-star claim, requiring better maintenance and enhanced services to truly live up to its rating.
Business
Suites at the hotel provide excellent conditions with features such as big, comfortable beds and ample space, ensuring a relaxing stay. The availability of quiet room options and dedicated workspaces, such as desks and WiFi, further enhance the convenience for those on work trips.
Guests have remarked on the consistent quality of NH Collection Villa de Bilbao for business stays, highlighting it as ideal for executives and traveling professionals. Friendly staff, modern facilities and a generally pleasant environment contribute to its reputation as a reliable choice for business-related accommodations.
The hotel efficiently caters to business needs while maintaining a welcoming atmosphere for all guests, ensuring it is also friendly to tourists. Overall, it proves to be an excellent option for business trips, meetings and conferences, offering a perfect blend of location, facilities and services tailored for business success.
Accessible
Elevator access and ramps in public areas provide smooth navigation throughout the hotel. The rooms are noted for their spaciousness or adaptability, further enhancing the comfort for those with physical challenges. Accessible parking is available, although some guests mentioned the off-site parking is about a 10-minute walk away.
The hotel is situated conveniently close to key attractions and essential areas, including nearby hospitals, making it an ideal choice for travelers looking for accessible accommodations. Additionally, despite a minor drawback with sound insulation, the overall feedback highlights NH Collection Villa de Bilbao as a well-connected and easily accessible option for guests seeking comfort and convenience during their stay.
Luxury
The overall feeling among guests is one of being valued with the luxurious room and services underscoring this sentiment. The breakfast buffet stands out as exceptional and extraordinary, further enhancing the luxurious experience. The decor is modern, bright and ornate, contributing to an overall ambiance of sophistication.
Although some reviews mention that the hotel is a bit far from the luxury areas and city center, the reception staff receives excellent marks for their service. Parking is available, but it's advisable to reserve in advance due to scarcity in the surrounding streets. Despite minor negatives, the hotel's standing as a high-end, luxurious facility remains solid among guests.
Dog Friendly
Guests have commented positively on the hotel's inclusivity towards pets with dogs being well taken care of and allowed to stay without any hassle. The hotel's pet-friendly policies make it an excellent option for travelers aiming to bring their furry friends along. Some reviews did note that the pet fee was not clear at the time of booking, so potential guests might want to clarify this detail beforehand.
Overall, NH Collection Villa de Bilbao is recognized as a very accommodating and pet-friendly hotel, making it ideal for those looking to enjoy a hassle-free stay with their pets.
No, NH Collection Villa de Bilbao doesn't have any pool.
No, a spa isn't available at NH Collection Villa de Bilbao.
Yes, NH Collection Villa de Bilbao welcomes dogs.
Yes, parking facilities are available at NH Collection Villa de Bilbao.
Yes, NH Collection Villa de Bilbao has a gym.
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