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Summary of reviewsSpirit Apartamentos Atxuri receives commendation for its strategic location, just a short walk from Bilbao's bustling Old Town and key attractions such as Casco Viejo and the Ribera Market. The neighborhood is quiet yet accessible with efficient public transportation options nearby. Guests appreciate the secure parking facilities and the blend of city convenience with neighborhood tranquility. The access from the highway makes arrivals and departures smooth.
The spacious, clean and well-equipped apartments are another highlight, drawing positive remarks for their modern decor, comfort and suitability for families or groups. Fully equipped kitchens and laundry facilities enhance the convenience for longer stays. The apartments offer bright interiors and pleasant views, although some minor maintenance issues such as outdated furniture and lack of air conditioning were noted.
Cleanliness is generally satisfactory with many guests praising the pristine condition of their apartments and the helpfulness of the cleaning staff. However, occasional lapses like dusty floors, dirty walls and some signs of wear and tear in furniture indicate a need for more meticulous upkeep.
The staff at Spirit Apartamentos Atxuri are frequently praised for their friendliness, helpfulness and professional demeanor. Guests particularly appreciated the efficient and personalized service provided by the reception team, contributing to an overall positive experience.
WiFi service, however, is a consistent challenge with many guests reporting unreliable connections and weak signals. This inconsistency can significantly impact those needing stable internet access during their stay.
While the on-site gym is a convenient feature, it suffers from frequent maintenance issues and malfunctioning equipment. Parking is generally viewed as beneficial despite the tight spaces and additional cost, simplifying the often tricky parking situation in Bilbao.
Beds receive mixed reviews; some guests found them comfortable and clean while others reported discomfort due to sagging or noisy mattresses.
Accessibility is a mixed bag as well. The spacious apartments and availability of elevators are positives, but certain features, like some bathroom adaptations and the steep surrounding terrain, pose challenges for those with mobility issues.
Pet-friendliness stands out at Spirit Apartamentos Atxuri with several amenities provided for pets and the absence of extra charges, making it a highly recommended option for travelers with pets.
Overall, Spirit Apartamentos Atxuri offers a well-positioned, comfortable stay with exceptional staff service while balancing a few areas for improvement in maintenance, WiFi connectivity and accessibility. Show more
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Dog Friendly Aparthotel
Aparthotel with Parking
Accessible Aparthotel
Room Types
Standard One-Bedroom ApartmentThis apartment features 1 bedroom with a double bed or 2 single beds and a living area with a sofa bed and a TV. It comes with a private bathroom with a shower and hairdryer. The kitchen is equipped with a microwave, oven and a washing machine.
Standard Two-Bedroom Apartment This two-bedroom apartment features a living area with a sofa bed and TV. It comes with a private bathroom with a shower and hairdryer, and a kitchen with a microwave and fridge.
Premium One-Bedroom Apartment Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, a washing machine, a coffee machine, a seating area, as well as a flat-screen TV with streaming services.
Premium Two-Bedroom ApartmentOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a washing machine, a coffee machine and a seating area. The unit offers 4 beds.
Premium Two-Bedroom Apartment with TerraceIn the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a washing machine, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 4 beds.
About Spirit Apartamentos Atxuri
License: TBI00011
Guest Reviews
7.8
Good
Location
Spirit Apartamentos Atxuri boasts a strategic location, just a short walk from the heart of Bilbao and its charming Old Town. It's ideal for travelers looking to explore the city on foot, as most areas of interest, including Casco Viejo and the Ribera Market, are within a 10-minute walk. The proximity to public transportation such as buses, trams and the metro enhances the convenience for guests who prefer to get around the city that way.
Despite being slightly removed from the hustle and bustle of the bustling downtown, the neighborhood is remarkably quiet, making it a good choice for those seeking tranquility. There are also positive mentions of secure parking facilities and a peaceful atmosphere.
Moreover, guests appreciate the spacious, clean and well-equipped apartments, which offer bright interiors and views of the Nervion River. The accommodation strikes a balance between comfort and accessibility, nestled in a location that manages to offer a feel of both centrality and calm.
For those worried about safety, some reviews mention the area's dodginess but quickly assure that nothing bad occurred and the nights were quiet. The location also facilitates easy access to the city from the highway, making arrivals and departures straightforward.
In summary, Spirit Apartamentos Atxuri offers a well-positioned, secure and comfortable stay with excellent access to Bilbao's key attractions, balancing the convenience of city life with the serenity of a quieter neighborhood.
Rooms
The rooms at Spirit Apartamentos Atxuri receive high marks for their spaciousness and comfort. Many guests appreciate the ample size with two separate bedrooms, a well-equipped kitchen and modern decor. The apartments are described as very clean, cozy and newly renovated with comfortable bedding and functional layouts suitable for families or groups of up to 4-6 people. Conveniently located near the old town and tram stations, these apartments provide easy access to explore Bilbao.
The fully equipped kitchens, which include necessary utensils and sometimes even a washing machine, add convenience for longer stays. Guests frequently highlight the generous storage spaces, large living rooms and bright, well-lit interiors with pleasant views. The apartments also feature modern furnishings, though some reviewers note that certain pieces of furniture are outdated or need maintenance.
While many reviews sing praises about the apartments' cleanliness and well-kept condition, there are occasional remarks about minor maintenance issues, such as broken shower screens, outdated televisions and some signs of wear and tear on the floors and furniture. A few guests mention that the walls need better cleaning and that some rooms lack adequate curtains. The lack of air conditioning is pointed out, although fans are sometimes missing as well.
Overall, the comfortable beds, spacious layouts and well-organized features make Spirit Apartamentos Atxuri a good option for those seeking a functional and convenient place to stay while visiting Bilbao.
Beds
The beds at Spirit Apartamentos Atxuri receive mixed reviews from guests. While numerous visitors found the beds to be very comfortable with top-notch bedding and clean sheets, others reported various issues that impacted their sleep quality. Positive remarks often highlight the quality and cleanliness of the beds with some guests even praising the comfort of sofa beds.
However, several reviews indicate a need for improvement. Many guests felt that certain mattresses were too soft, too hard or in poor condition, leading to discomfort and back pain. Issues such as noisy springs, broken frames and sagging mattresses were commonly mentioned. Additionally, some guests criticized the sofa beds for being particularly uncomfortable with some even describing them as broken or worn out.
In summary, while there are commendable aspects regarding the comfort and cleanliness of the beds at Spirit Apartamentos Atxuri, inconsistent mattress quality and maintenance issues seem to detract from the overall guest experience.
Cleanliness
Spirit Apartamentos Atxuri offers a range of apartments that are, for the most part, well-received for their cleanliness and functionality. Many guests have commended the establishment for its pristine and modern units, describing them as very clean, well-equipped and comfortable. The spaciousness of the apartments, coupled with their cleanliness, adds to the overall appeal, making it suitable for both short and extended stays.
Moreover, the cleaning staff received positive remarks for their helpfulness and timeliness, contributing to the overall cleanliness and maintenance of the apartments. Essential amenities and clean linens are consistently highlighted as well-maintained, enhancing the stay for guests.
However, despite these positive aspects, there are notable lapses in the attention to detail regarding cleanliness and maintenance. Some reviews have reported issues such as dusty floors, dirty walls and occasional mold in the bathroom areas. Moreover, instances of worn-out furniture and inadequately cleaned kitchen utensils were also mentioned, indicating a need for more rigorous and thorough cleaning practices.
Additionally, there were some complaints about odors, both from cigarettes and general mustiness, which affected the overall perception of cleanliness for some guests. The condition of certain amenities, such as broken shower doors and sticky handles, also pointed to a lack of regular maintenance.
In summary, while Spirit Apartamentos Atxuri largely meets the expectations for cleanliness and comfort, there is room for improvement in certain areas to ensure a consistently high standard of hygiene and maintenance throughout all units.
Staff
The guest reviews for Spirit Apartamentos Atxuri highlight the exceptional quality of the staff's service. Many reviewers noted the friendliness and helpful nature of the employees with particular praise for the reception team. Specific mentions of Leire, a receptionist, indicate her kindness and willingness to assist guests effectively. The cleaning and maintenance staff were also commended for their professionalism and demeanor.
Despite a few comments about slow service and occasional unavailability at the reception, the overall feedback focused on the attentive and personalized assistance provided. Guests appreciated the staff's efficiency and their proactive approach to resolving issues. The welcoming nature of the team, coupled with their thorough explanations and guidance for navigating around the area, contributed to the positive experience.
The cleaning staff received accolades for maintaining a high standard of cleanliness, while both the attention and politeness of the staff were consistently recognized. Guests felt that the attention to detail and the courteous manner of the staff - whether in person at reception or through phone interactions - greatly enhanced their stay.
In summary, the reviews underline a high level of satisfaction with the staff at Spirit Apartamentos Atxuri, highlighting their friendliness, helpfulness and professional attitude as key strengths.
Wi-Fi
Spirit Apartamentos Atxuri, while offering a range of amenities and services, has faced consistent challenges with its WiFi service. A considerable number of guests have reported issues such as unreliable connections, weak signals and poor overall WiFi quality. Some guests have found the service to be completely nonfunctional during their stay, making it impossible to send or receive large files or even maintain stable connectivity for casual browsing. Although there have been isolated mentions of a good WiFi connection, the consensus suggests the internet service is often slow, intermittent and inadequate for guests' needs.
In addition to WiFi issues, the television service also appears to be lacking with reports of limited cable options, small and outdated TVs and occasional signal problems. Overall, guests seeking dependable internet and modern TV service might face some inconvenience during their stay at Spirit Apartamentos Atxuri.
Gym
Spirit Apartamentos Atxuri features a gym, although it has received mixed reviews from guests. While the hotel does boast a gym on-site, guests have often reported maintenance issues and malfunctioning equipment with some describing it as resembling a machine junkyard. Despite its presence, the gym has been out of service at times, leading to disappointment among visitors who expected to use this facility. Although it is sometimes described as well equipped, the frequent lack of maintenance has been a significant drawback.
Parking
Spirit Apartamentos Atxuri offers several parking options, which are generally seen as beneficial and necessary due to the challenging parking situation in Bilbao. On-site parking is available with several reviews noting the presence of secure, underground parking spaces directly in the building. However, booking a spot in advance is often recommended, as the availability can be limited.
The parking fee is typically €15-16 per night, which some guests find expensive but a "plus" given the difficulty of finding free parking in the city. Some noted that there are public parking spaces on nearby streets, but these also come with fees and can be hard to come by. While some found free parking on the streets behind the apartments, this was not the norm.
Many guests mentioned the convenience of having dedicated parking, especially those who stayed for longer periods. However, numerous reviews pointed out that the parking spaces are quite tight, making it tricky to park larger vehicles. The underground garage was described as particularly narrow, requiring careful maneuvering to avoid damaging the car.
Despite a few negative comments about the high cost and tight spaces, the consensus is that the dedicated parking provided by the apartments is a considerable advantage, mitigating the stress of hunting for a spot in a city known for difficult parking conditions.
Accessible
Bilbao Apartamentos Atxuri offers a mixed accessibility experience for guests with disabilities. The location is noted for being easily reachable on foot and a bus service is available for trips into the city. Guests appreciated the spacious apartments which can be accessed from the street with ease and the presence of two elevators facilitated mobility within the building. However, the rooftop terrace was not accessible due to ongoing construction work.
Despite the generally good accessibility within the apartments, there were issues such as a lack of adaptation in some bathrooms and the back exit not being friendly to wheelchairs or strollers. While improved accessibility features and functional climate control are positive aspects, the steep hill and some staircases posed challenges, particularly for those with mobility issues. The staff received good feedback for their treatment and the apartments' location was convenient for excursions around Bilbao. Nevertheless, better adaptation in bathrooms and the need for more kitchen utensils were noted as areas for improvement.
Dog Friendly
Spirit Apartamentos Atxuri stands out as a highly pet-friendly accommodation, ideal for families traveling with their furry companions. The apartments offer spacious and easily accessible areas for dogs, ensuring a comfortable stay for pets and their owners. One of the noteworthy perks is the absence of additional charges for bringing pets. Guests have repeatedly appreciated that pets are welcomed without any extra fees, making it a budget-friendly choice for pet owners.
The attention to detail for pets is commendable. The hotel provides various amenities such as a pet bed, water bowl and even thoughtful gifts including a ball, treats and a mat. Such gestures reflect their commitment to catering to pets' needs and enhancing their overall stay experience.
Guests have also noted the hotel's readiness to accommodate multiple pets without any hassle, illustrating a flexible and inclusive policy. Despite a minor mention of dog barking at night, the overwhelming sentiment is positive with many highlighting the pet-friendly atmosphere and the convenience of traveling with pets.
In summary, Spirit Apartamentos Atxuri excels in offering a welcoming environment for pets, complete with thoughtful amenities and a no-charge policy for pet companions, making it an excellent choice for pet-loving travelers.
No, Spirit Apartamentos Atxuri doesn't have any pool.
No, a spa isn't available at Spirit Apartamentos Atxuri.
Yes, Spirit Apartamentos Atxuri welcomes dogs.
Yes, parking facilities are available at Spirit Apartamentos Atxuri.
No, Spirit Apartamentos Atxuri doesn't have a gym.