Ledgestone Suites Hotel Billings

Billings 45.75597100, -108.53696700 , 4863 King Avenue East (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLedgestone Suites Hotel Billings stands out for its strategic location, conveniently positioned near Interstate 90, providing easy access for travelers. The proximity to parks, shopping, dining options and local attractions enhances its appeal. Despite some occasional noise from traffic, the overall sentiment about the location is positive. Guests particularly appreciate the nearby restaurants and secure surroundings, solidifying the hotel as a top choice for both short and extended stays.

The hotel's rooms receive consistent praise for their cleanliness, spaciousness and modern amenities. Many guests liken the accommodations to small apartments, complete with well-equipped kitchenettes. The decor is modern and well-maintained, creating a comfortable and visually appealing environment. The large, spotless bathrooms with effective water pressure further enhance guest satisfaction. Despite minor issues like infrequent poor room layout, the high standard of cleanliness and maintenance is widely recognized.

Cleanliness is a hallmark of Ledgestone Suites Hotel Billings with numerous reviews attesting to the spotless nature of both the rooms and common areas. The well-maintained facilities and fresh linens contribute to a comfortable and welcoming atmosphere, supported by a meticulous upkeep of the property.

The staff at Ledgestone Suites Hotel Billings are frequently praised for their friendliness and helpfulness with specific mentions of individual staff members adding a personalized touch to the excellent customer service. The efficient check-in process and professional demeanor of the team create a welcoming and pleasant atmosphere for visitors.

Although breakfast offerings are notably absent at the hotel, guests generally find the rooms and staff more than make up for this shortcoming. Some minor issues were reported with the free wifi service, such as inconsistent connectivity in certain areas, but the availability of internet stations in the lobby adds value.

Parking facilities receive mixed feedback; while many appreciate the convenience and security of well-lit spaces, some find the parking areas crowded and in need of better lighting.

Guests have differing opinions on the beds with most finding them very comfortable, supported by good quality linens and bedding. However, a few guests found the beds too soft for their liking.

Overall, Ledgestone Suites Hotel Billings is highly recommended for those seeking a comfortable three-star accommodation. It offers great value for money with its modern, clean rooms and courteous staff, making it suitable for both business and leisure travelers. The accessible features, including wheelchair-accessible rooms and parking, add to its convenience, making it an appealing choice for a wide range of guests.
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Categories
Hotel with Parking
This hotel provides free self-parking for its guests. This ensures a straightforward and no-cost parking solution.

Hotel with Gym
This hotel provides access to fitness amenities. This is ideal for guests who value health and wellness during their travels.

3-Star Hotel
Ledgestone Hotels generally provide comfortable and practical accommodation. They focus on essential amenities and a pleasant stay, offering good value for travelers seeking reliability.

Business Hotel

Accessible Hotel

Room Types
Queen Studio with Kitchenette This queen room features a dining table, a desk, and a spacious bathroom with mirrored closet doors. A sofa bed and deluxe linens are included.

Two Queen Studio with Kitchenette This spacious room features a kitchenette with a stovetop, a large private bathroom, and ample closet space.

Queen Studio - Disability Access The unit has 2 beds.

Deluxe Double Studio The unit has 2 beds.

Studio - Disability Access The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Ledgestone Suites Hotel Billings boasts a highly convenient location with numerous attributes highlighted by guests. It offers easy and fast access to Interstate 90, making it an ideal stop for travelers. The hotel's proximity to the highway facilitates quick connections for those on the move and it's just steps away from a gas station and convenience store. Its central position in Billings places it near parks, shopping and dining options, adding to its appeal for both short and long stays.

Guests appreciate the nearby restaurants and the closeness to downtown shopping, which enhances the overall experience. The area around the hotel is described as secure and its convenient location makes it easy to access not only the freeway but also local events and attractions. The hotel offers great value for its price, emphasizing cleanliness and modern amenities with rooms that are often noted for their newness and quality. While some reviews mention occasional noise from traffic and mixed opinions about the surrounding neighborhood, the overall consensus leans heavily toward positive. The hotel's ease of access, friendly staff and strategic positioning close to amenities make it a highly recommended option for travelers.

Breakfast
The breakfast situation at Ledgestone Suites Hotel Billings is generally a point of contention among guests. Many reviews highlight the absence of breakfast offerings at the hotel. Guests frequently note the lack of a continental breakfast, complimentary breakfast or even a basic breakfast area. Some express a desire for breakfast to be included in their stay, suggesting that even a simple fruit basket or muffins could be a welcome addition. Although there is one mention of a great breakfast, it seems to be an outlier, as the majority of guests report that no breakfast is served at the facility. This absence appears to be a recurring theme with several guests stating they missed having breakfast options and would have appreciated this amenity being available.

Rooms
The guest reviews for Ledgestone Suites Hotel Billings overwhelmingly highlight the spaciousness and cleanliness of the rooms. Many visitors appreciated the large, comfortable accommodations with several noting how the rooms exceeded their expectations in size, even resembling small apartments. The inclusion of kitchenettes was a frequent point of praise with mentions of rooms being well-equipped, ideal for those looking to prepare their meals. The modern decor and well-maintained facilities added to the positive impressions.

Guests consistently found the rooms to be spotless and well-cared for, contributing to a very comfortable stay. The beds were often described as very comfortable, enhancing the overall restful experience. Many also noted the large bathrooms, which provided ample space and good lighting with some specifically mentioning the effective water pressure in the showers.

The layout and design of the rooms received commendations for being both practical and visually appealing. Despite the overwhelmingly positive feedback, there were a few minor grievances, such as occasional poorly laid out furniture and the lack of basic in-room information. However, these did not significantly detract from the overall satisfaction of the guests.

In summary, Ledgestone Suites Hotel Billings offers modern, spacious and exceptionally clean rooms with well-equipped kitchenettes, providing a comfortable and convenient stay for both short and extended visits.

Beds
Reviews of the beds at the Ledgestone Suites Hotel Billings reveal a variety of opinions, though they mostly lean towards the positive. Many guests praised the comfort, using terms like very comfortable, super comfy and very nice. Some even said the beds were the most comfortable they've ever encountered in a hotel, highlighting the good quality linens and bedding. Several visitors noted the comfort of not just the beds but also the pillows with one guest emphasizing the great combination of bed and pillows.

However, the opinions were not unanimous. A recurring theme was the beds being too soft for some guests' liking. Descriptors such as too soft, a bit squishy and not firm enough were common complaints. A few reviews mentioned the beds being sensitive to movement or akin to a bouncy trampoline, which detracted from their comfort. Despite a handful of negative comments about the mattresses feeling worn out or overly springy, the general consensus points towards a comfortable sleeping experience for most visitors.

The size and cleanliness of the rooms, along with the quality of the bedding, added to the overall comfort, enhancing the stay for many guests. Although personal preferences varied, the positive comments about the comfort and quality of the beds at the Ledgestone Suites Hotel Billings seem to outweigh the negatives.

Cleanliness
Ledgestone Suites Hotel Billings has earned a strong reputation for cleanliness, consistently praised across numerous guest reviews. Visitors frequently highlight the spotless and well-maintained nature of the rooms and common areas. The rooms are described as clean, quiet, spacious and modern with spotless bathrooms and fresh linens. Guests appreciate the hotel's meticulous upkeep and the comfortable, welcoming atmosphere it fosters.

The hotel's cleanliness extends beyond the individual rooms to the entire property, including updated facilities and common areas. The well-appointed rooms often come equipped with full amenities, which guests find in excellent working order. Friendly and helpful staff further enhance the positive experience, contributing to a clean and pleasant environment.

Occasional minor issues were noted, such as a dirty bathroom or food left in the fridge, but these appear to be exceptions rather than the rule. Overall, reviews emphasize the hotel's exceptional cleanliness, making it a highly recommended choice for a comfortable and hygienic stay.

Staff
The reviews for the staff at Ledgestone Suites Hotel Billings are overwhelmingly positive with many guests highlighting the friendly and helpful nature of the employees. The front desk staff, including individuals such as Amber, Joel and Jake, are frequently praised for their professionalism, warmth and accommodating demeanor. Many guests appreciate the efficient and clear check-in processes as well as the excellent customer service provided throughout their stay. Specific mentions of staff members being knowledgeable, kind and dedicated add a personalized touch to the service experience. Instances of the hotel owner and security guard being involved and supportive further depict a team committed to guest satisfaction. Despite a few occasional hiccups, the overall sentiment indicates a welcoming and pleasant atmosphere created by the attentive and courteous staff.

Wi-Fi
The wifi service at Ledgestone Suites Hotel Billings presents a mix of experiences. In general, guests appreciate that wifi is available and often find it to be good across the hotel. Some visitors reported a strong and reliable connection, particularly in certain areas. However, there are notable mentions of the wifi being weak or slow in some locations of the hotel with instances of drop-outs and inconsistent service. A few reviews highlight significant reliability issues with some guests finding the connection to be sporadic or unreliable, particularly for work-related needs. While the hotel does provide free wifi and there are two internet stations available in the lobby, improvements in speed and consistency are needed to enhance the overall guest experience.

Parking
The parking situation at the Ledgestone Suites Hotel Billings has received mixed feedback from guests. Many praised the parking for being easy, convenient and well-lit, which provides a sense of security. There's ample parking available with several spots being handicap accessible and the proximity to the hotel is convenient for guests.

However, some guests noted challenges such as limited parking spaces, cramped conditions and a need for more lighting. The parking lot, shared with a gas station, sometimes felt crowded and in need of improvement. In a few instances, guests found the lot to feel sketchy or had negative experiences with blocked-off spaces and vehicle damage.

Overall, while the parking facilities are adequate and convenient for most, improvements could be made in availability and safety features.

3 Star
Ledgestone Suites Hotel Billings is a great choice for those seeking a comfortable stay at a three-star rated facility. The hotel offers clean and comfortable accommodations, making it a typical yet above-average three-star experience. The value for money is exceptional with guests frequently highlighting the great rates available. This solid three-star hotel provides a very good option in the area, featuring new and nicely maintained rooms.

While the location may not be ideal for walking to quality dining, it is conveniently situated near Sam’s Club and other shopping and eating places, adding to its overall value. Some guests noted the surrounding area as slightly sketchy and mentioned occasional patrons smoking outside the entrance. Nevertheless, the hotel remains a quiet and restful place to stay.

Whether traveling for work or leisure, Ledgestone Suites Hotel Billings comes highly recommended for its exceptional quality within its rating category, making it suitable for both short and extended stays in the Billings area.

Accessible
The Ledgestone Hotel in Billings has received positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. The hotel provides wheelchair-accessible rooms and offers good facilities for disabled individuals. Guests noted that the handicap rooms were well-maintained, ensuring a comfortable stay. Additionally, the accessible parking and easy access from major highways like the I90 added to the hotel's appeal. Reviews also mentioned the availability of wheelchairs and the overall good accommodations for disabilities. The hotel's location and easy access to various facilities and roads further enhance its convenience for all guests.


No, Ledgestone Suites Hotel Billings doesn't have any pool.

No, a spa isn't available at Ledgestone Suites Hotel Billings.

No, Ledgestone Suites Hotel Billings doesn't allow dogs.

Yes, parking facilities are available at Ledgestone Suites Hotel Billings.

Yes, Ledgestone Suites Hotel Billings has a gym.

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