B&B HOTEL Birmingham Centre
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Summary of reviewsPentahotel Birmingham generally receives positive reviews, particularly for its prime location, breakfast offerings and friendly staff. The hotel is centrally located, just a short walk from Birmingham New Street Station and other key attractions like the Bullring Shopping Centre, 02 Academy and Mailbox. Guests appreciate its accessibility to vibrant nightlife, shopping areas and dining options, making it an ideal base for exploring the city.
The breakfast at Pentahotel Birmingham is frequently praised for its variety and quality with guests noting the availability of both healthy and traditional English options. The breakfast spread is described as plentiful, fresh and well-organized, contributing to an overall positive dining experience. Despite occasional remarks about cold food or high prices, the favorable reviews highlight the delicious dishes and ample selection.
Dinner experiences at the hotel are mixed but lean towards positive comments on the food quality and the pleasant ambiance of the lounge and bar areas. However, the menu is sometimes noted to be limited and prices can be on the higher side. The communal areas such as the bar, featuring a pool table, shuffleboard and darts, are well-received and add to the hotel's vibrant social atmosphere.
The rooms are spacious, clean and comfortable, often described as cozy with modern decor. Some guests, however, point out issues like outdated furniture, noise levels or the need for maintenance. Cleanliness is generally commendable, although there are occasional mentions of stained carpets or dusty surfaces.
Staff at Pentahotel Birmingham are widely appreciated for being friendly, helpful and accommodating. Guests frequently mention the positive interactions with the hotel staff, who are described as welcoming and attentive. There are occasional reports of unhelpful or dismissive behavior, but these are the exception rather than the norm.
Free Wi-Fi is available and generally works well in common areas, but feedback on its reliability in individual rooms varies with some experiencing slow or unstable connections.
The hotel's gym is small but meets basic workout needs, offering essential equipment like a running machine, exercise bike and dumbbells. Its 24/7 availability is a plus, though some guests found it difficult to locate.
For families, the hotel provides spacious rooms and amenities catering to children, such as entertainment options like pool and shuffleboard. Despite some mixed feedback on room conditions, the family-friendly atmosphere and the helpful staff make it a good place for short family stays.
Pentahotel Birmingham's location is ideal for enjoying the city's nightlife, being close to popular bars, clubs and restaurants. The in-house bar, open late and featuring live music and games, adds to the lively atmosphere. However, some noise issues and safety concerns in the surrounding area are noted.
The comfort of the beds is often highlighted with many guests finding them very comfortable and conducive to a good night's sleep. There are some exceptions regarding bed quality inconsistency, but overall, the beds receive positive remarks.
In summary, Pentahotel Birmingham stands out for its excellent location, comfortable accommodations, quality breakfast and friendly staff, providing a welcoming and vibrant environment for both leisure and business travelers.
Categories
The breakfast at Pentahotel Birmingham is frequently praised for its variety and quality with guests noting the availability of both healthy and traditional English options. The breakfast spread is described as plentiful, fresh and well-organized, contributing to an overall positive dining experience. Despite occasional remarks about cold food or high prices, the favorable reviews highlight the delicious dishes and ample selection.
Dinner experiences at the hotel are mixed but lean towards positive comments on the food quality and the pleasant ambiance of the lounge and bar areas. However, the menu is sometimes noted to be limited and prices can be on the higher side. The communal areas such as the bar, featuring a pool table, shuffleboard and darts, are well-received and add to the hotel's vibrant social atmosphere.
The rooms are spacious, clean and comfortable, often described as cozy with modern decor. Some guests, however, point out issues like outdated furniture, noise levels or the need for maintenance. Cleanliness is generally commendable, although there are occasional mentions of stained carpets or dusty surfaces.
Staff at Pentahotel Birmingham are widely appreciated for being friendly, helpful and accommodating. Guests frequently mention the positive interactions with the hotel staff, who are described as welcoming and attentive. There are occasional reports of unhelpful or dismissive behavior, but these are the exception rather than the norm.
Free Wi-Fi is available and generally works well in common areas, but feedback on its reliability in individual rooms varies with some experiencing slow or unstable connections.
The hotel's gym is small but meets basic workout needs, offering essential equipment like a running machine, exercise bike and dumbbells. Its 24/7 availability is a plus, though some guests found it difficult to locate.
For families, the hotel provides spacious rooms and amenities catering to children, such as entertainment options like pool and shuffleboard. Despite some mixed feedback on room conditions, the family-friendly atmosphere and the helpful staff make it a good place for short family stays.
Pentahotel Birmingham's location is ideal for enjoying the city's nightlife, being close to popular bars, clubs and restaurants. The in-house bar, open late and featuring live music and games, adds to the lively atmosphere. However, some noise issues and safety concerns in the surrounding area are noted.
The comfort of the beds is often highlighted with many guests finding them very comfortable and conducive to a good night's sleep. There are some exceptions regarding bed quality inconsistency, but overall, the beds receive positive remarks.
In summary, Pentahotel Birmingham stands out for its excellent location, comfortable accommodations, quality breakfast and friendly staff, providing a welcoming and vibrant environment for both leisure and business travelers.
Dog Friendly Hotel
This is a pet-friendly hotel that offers affordable accommodations. It provides a simple and convenient option for travelers with pets.
Hotel near Nightlife Spots
Situated in the city center, this hotel offers proximity to Birmingham's nightlife. It is a convenient base for exploring the city's bars and clubs.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The location of pentahotel Birmingham has garnered overwhelmingly positive feedback from its guests. This centrally-located hotel is a mere five to ten-minute walk from Birmingham New Street Station, making it incredibly convenient for travelers. Its proximity to key city attractions like the Bullring Shopping Centre, 02 Academy, Mailbox and the Gay Village adds further appeal. Visitors have praised its accessibility to the city's vibrant nightlife, shopping areas and local events, emphasizing that the hotel offers an ideal base for exploring Birmingham.
Guests appreciate being within walking distance of a variety of dining and entertainment options, making the hotel suitable for both leisure and business travelers. Despite a few mentions of the surrounding streets being a bit less desirable, the hotel's central and prime location close to major transport links, shopping districts and entertainment venues outweigh any minor drawbacks. The hotel itself complements its advantageous location with a welcoming atmosphere, friendly staff and modern facilities, ensuring a comfortable and enjoyable stay for all its visitors.
The breakfast experience at pentahotel Birmingham generally receives high praise from guests. Many reviews highlight the variety and quality of the breakfast offerings, including both hot and cold options. Guests often note the availability of healthy choices like fruit, overnight oats and seeds, alongside traditional English breakfast items. The breakfast spread is frequently described as plentiful, fresh and well-organized.
Several guests appreciated the nice presentation and the ample selection of items. In particular, the breakfast is commended for its taste and freshness with specific mentions of delicious dishes and freshly made cooked foods. Others enjoyed the continental choices and the inclusion of unusual or unexpected items, leading them to rate the breakfast as amazing, perfect, 5-star and one of the best they've had in a hotel.
However, reviews also indicate some areas needing improvement. A few guests encountered issues such as cold food, lukewarm coffee and a lack of basics like baked beans or fresh vegetables. Additionally, some found the breakfast to be expensive with occasional complaints about the breakfast not being included in the room rate. Service quality had mixed reviews with some guests experiencing helpful staff while others noted rude service and lack of organization.
Overall, while there are some criticisms, the breakfast at pentahotel Birmingham is largely positively reviewed with many guests appreciating the diverse selection, quality of food and pleasant dining area.
Pentahotel Birmingham offers a mixed dining experience with many positive aspects but also some areas that might require consideration. Guests frequently compliment the food quality, describing it as good, lovely, delicious and even brilliant. Many appreciated the taste of the dishes, particularly praising the lounge and bar areas for their ambiance.
However, several reviews highlight that the menu can be somewhat limited with a lack of variety at both dinner and lunch. This particularly affects vegetarians, who might find fewer suitable options. Also, the service can sometimes be slow and availability of staff during dinner appears to be an issue.
Price is a recurrent theme among the reviews, as many guests consider food, drinks and portion sizes to be overpriced. Despite the good taste, the cost of items such as a £15 burger without fries or scarcely portioned dishes left some feeling that they did not get value for their money.
Regarding amenities, the communal spaces, including the bar and social areas, were praised for exceeding expectations, featuring attributes like a pool table, shuffleboard and darts. However, a few mentions point to missed room service, unavailable food after certain hours and bar prices being on the high side. Additionally, some guests were dissatisfied with the limited availability of certain menu items and the closure of dining options during their stay.
Overall, while Pentahotel Birmingham offers a lovely dining environment with quality tasting food, prospective diners should be prepared for higher prices and check the menu options in advance.
The rooms at pentahotel Birmingham receive a varied range of feedback from guests. On the positive side, many reviews highlight the spaciousness and cleanliness of the rooms, noting features like clean bedding, modern decor and comfortable beds. Several guests appreciated the practical and stylish design, along with amenities such as large showers and ample lighting. The rooms are often described as tidy, cozy and well-equipped, which makes for a comfortable and relaxing stay.
However, there are also recurring mentions of areas needing improvement. Some guests found the rooms outdated or in need of maintenance, pointing out issues like worn decor, stained carpets and occasional unpleasant odors. Others mentioned problems with cleanliness, noise levels and a lack of certain facilities such as kettles or proper lighting. Despite these concerns, the overall sentiment leans towards a satisfactory stay, particularly for those seeking basic, functional accommodations with a degree of comfort and good value for money.
The beds at pentahotel Birmingham have received a significant amount of praise for their comfort. Many guests highlighted the beds as being comfortable with several mentioning that they were very comfy and contributed to a good night's sleep. The pillows also received positive feedback from numerous reviews, described generally as good and comfortable. Throughout the assortment of guest comments, the recurring theme was the comfort and quality of the beds with descriptors like super comfortable and exceptionally comfy being frequently used.
However, not all feedback was positive. A few reviews cited issues with hardness or discomfort, indicating that bed quality was inconsistent. In some cases, the mattresses were described as hard or needing updates and there were occasional remarks about beds being old or not up to standard. Pillows, in particular, were noted by some guests to be of poor quality, too soft or lacking in quantity. There were complaints about the beds being not particularly clean or comfortable in certain instances.
Overall, while the majority of guests enjoyed a comfortable and restful sleep thanks to the quality of beds at pentahotel Birmingham, there were notable exceptions where guests experienced discomfort, suggesting that while the hotel gets much right, there is room for improvement in bed consistency and pillow quality.
The cleanliness of Pentahotel Birmingham receives mixed feedback from guests. Many praise the hotel for its clean and well-maintained rooms with mentions of comfortable beds and modern decor that add to a welcoming atmosphere. Guests frequently highlight the spotless condition of their rooms and the quality of bathroom cleanliness, noting fresh towels and effective housekeeping services.
However, several reviews point out issues that detract from the overall experience. Common complaints include stained carpets, dusty surfaces and unclean bathrooms, sometimes with mold or mildew in the shower. Reports of unpleasant odors, such as smoke or musty smells in the corridors, further indicate areas needing improvement. Hallway carpets and communal areas, in particular, are frequently noted for being grubby and in need of a deep clean.
Overall, while the hotel maintains a generally clean and comfortable environment, attention to detail in certain areas, such as thorough carpet cleaning and regular maintenance, would greatly enhance the guest experience.
The reviews for pentahotel Birmingham highlight that the staff have left a strong impression on guests, mostly in a positive light. Many guests repeatedly praised the staff for being friendly, helpful and accommodating. Words like "super-friendly," "attentive," "welcoming," and "kind" are often used to describe the interactions with hotel employees. The hotel staff, including reception and bar staff, received commendations for their exceptional service and willingness to assist, even going above and beyond to meet guests' needs.
However, not all feedback was universally positive. There were occasional mentions of unhelpful, rude and dismissive behavior from certain staff members, particularly noting issues with broken English and a lack of training in some instances. Despite these mixed experiences, the majority of the comments were favorable, emphasizing the dedication of the staff to ensuring a pleasant stay for their guests. Overall, guests found the staff at pentahotel Birmingham to be a significant and positive aspect of their visit.
Pentahotel Birmingham offers free Wi-Fi, which many guests found to be reliable and functional. Positive remarks highlight the Wi-Fi working well in general areas; it didn't require regular reconnections and maintained good speed and stability. Some guests even described the Wi-Fi as excellent with a strong and accessible connection.
However, the Wi-Fi experience isn't consistent across the board. Numerous guests reported issues with Wi-Fi in their rooms, mentioning that it was slow or not working at all. Specific complaints include weak signals, poor quality and the connection being unreliable or cutting out frequently. Instances of Wi-Fi being described as mentally unstable or next to useless signify that some found the service frustrating.
A few guests faced general connectivity challenges, such as slow internet speeds or difficulty accessing Wi-Fi in certain rooms. There were also mentions of limited plug sockets suitable for laptop use. Despite the positive points, the overall sentiment suggests the hotel's Wi-Fi service could benefit from significant improvements to ensure a more uniform experience for all guests.
Visitors have mixed feedback regarding the gym at pentahotel Birmingham. While some guests found the fitness center to be a small but adequate facility, equipped with all the basics such as a running machine, exercise bike and dumbbells up to 20kg, others noted that it lacked variety and space. Positive aspects highlighted include the gym's 24/7 availability, good functionality and the presence of essential workout equipment. However, several guests mentioned difficulty in locating the gym and felt it wasn’t well provisioned or properly advertised. Despite its compact size, many appreciated that it met basic fitness needs and even enjoyed the overall atmosphere.
Pentahotel Birmingham has received mixed reviews from families, but many positive aspects stand out. The hotel is frequently noted as being family-friendly, offering spacious family rooms and facilities that cater well to family needs. Families particularly appreciated the availability of a cot for infants and the extra room provided for larger groups.
Entertainment options such as pool, darts and shuffleboard were a hit among children, who enjoyed these amenities during their stay. The modern reception and bar area lends a cosy atmosphere to the hotel, adding to its appeal for family stays. Reviews highlight that the hotel's friendly staff went out of their way to look after children, making it a good place for a short stay with kids.
Despite some issues with room conditions and mixed feedback on its overall family-friendliness, many guests still found the hotel to be great for family visits, noting that their families loved their stay.
Pentahotel Birmingham is ideally situated for those eager to enjoy the city’s vibrant nightlife. Nestled close to the O2 Academy and within walking distance to numerous bars, clubs and restaurants, it provides easy access to the heart of Birmingham’s entertainment scene. Guests appreciate the hotel’s proximity to popular spots like New Street, the Gay Quarter and various going-out spots, making it a perfect launchpad for a night out.
The hotel itself is well-equipped to complement your evenings with a cozy bar that stays open late, offering opportunities for late-night chats, drinks and even live music on Saturday nights. The bar features a cool vibe with plenty of games like pool, darts and shuffleboard to keep the night lively. For those looking to start or end their evening on a good note, the hotel's bar is a beloved feature, though some reviews mention that the drinks can be on the pricier side.
Though the location is excellent for nightlife, some guests have noted noise issues, especially from late-night revelers and street noise. There's also mention of the area feeling a bit unsafe at night, but the hotel does have security on the door throughout the night to ensure guest safety. Despite occasional disturbances, many find the convenience and the vibrant atmosphere of the hotel and its surroundings to be well worth it.
In summary, Pentahotel Birmingham is a great choice for travelers seeking to immerse themselves in the city’s nightlife with an added bonus of a lively in-house bar, although potential noise should be considered when planning your stay.
Pentahotel Birmingham exudes a trendy and modern vibe with its great decor and funky, high-quality fittings, offering guests a pleasant and cozy atmosphere right from the moment they walk in. Located conveniently close to the city's bars and shopping centers, this well-located hotel ensures a comfortable stay with large, very comfortable beds and effectively blackout curtains for a good night's sleep.
However, the four-star rating has been a point of contention among reviewers. While some aspects of the hotel, such as the friendly and engaged staff, fantastic service and great value for money, meet expectations, other areas fall short. Housekeeping standards appear to have slipped and the rooms, although well-equipped, sometimes need a refurbishment to meet the claimed four-star status. The breakfast, although offering good choices, has been criticized for being cold at times.
Despite these inconsistencies, the overall ambiance contributes positively to the experience with lovely modern furniture and a refreshing decor adding to the feel of luxury. Secure parking and a tapas bar add to the convenience and comfort of the stay. Given its competitive pricing, pentahotel Birmingham offers reasonable value, though guests might find it more aligned with a high-end three-star experience rather than a solid four-star standard.
Pentahotel Birmingham provides a practical and convenient choice for business travelers, offering a range of facilities and services designed with the professional guest in mind. Located in a prime business district, the hotel's easy access to work spots and its close proximity to the city's main amenities make it a favored choice for corporate stays.
The hotel features several business-friendly amenities, including separate areas for meetings and quality workspaces within the rooms. The relaxed and comfortable meeting rooms offer an ideal setting for client meet-ups and business discussions. The complimentary Wi-Fi is generally reliable, although some guests noted occasional disruptions. Business travelers appreciate the 24-hour reception and the availability of on-site parking, which adds to the convenience of staying here.
Lounging areas equipped for working, desks in rooms and easy access to power sockets ensure a productive environment for those on business trips. The hotel's reasonable rates and affordability are also highly regarded, making it a suitable option for short stays or for those attending conferences in Birmingham.
While there are minor areas for improvement, such as the need for clearer instructions on printing services and better advertisement, the overall experience is positive. The potential for longer stays could be enhanced with more pillows and improved storage options for personal chargers. Nonetheless, Pentahotel Birmingham remains a strong contender for business travelers seeking comfort and efficiency during their professional journeys.
Pentahotel Birmingham receives favorable feedback for its accessibility features. The hotel is accessible and offers rooms specifically designed for guests with disabilities, complete with appropriate bathrooms. Its central location provides easy access to the city center, train and bus stations and local attractions like The Cube. Parking facilities are also mentioned as convenient and easily accessible.
The location is praised for being close to the city’s vibrant core and within a walking distance to the nearest station, making it an ideal choice for travelers who prioritize mobility. There is frequent mention of clean and spacious rooms, further enhancing the comfort for guests with disabilities.
While the hotel generally receives positive remarks for its accessibility, there are a few points of concern. A couple of reviews mention challenges faced in the handicapped access room and issues with the lift, though the lift is described as good and operational in other contexts. Some guests noted the absence of specific accessibility options and occasional unavailability of parking, which required seeking alternatives.
Overall, Pentahotel Birmingham is well-regarded for its accessible rooms, convenient location and easy access to transportation, though minor improvements in specific areas could further enhance the experience for guests with disabilities.
Pentahotel Birmingham stands out for its accommodating and welcoming atmosphere towards pets, particularly dogs. Reviews highlight that pets are welcome with the hotel staff being friendly and receptive to them. Guests have appreciated the good facilities available for dogs and noted that the pet policy is generous. Dog-friendly rooms are offered, making it convenient for guests traveling with their furry companions. The overall feedback suggests that stays at pentahotel Birmingham with dogs have been positive, reinforcing its status as a pet-friendly establishment.
Location Show Map
Location
Guests appreciate being within walking distance of a variety of dining and entertainment options, making the hotel suitable for both leisure and business travelers. Despite a few mentions of the surrounding streets being a bit less desirable, the hotel's central and prime location close to major transport links, shopping districts and entertainment venues outweigh any minor drawbacks. The hotel itself complements its advantageous location with a welcoming atmosphere, friendly staff and modern facilities, ensuring a comfortable and enjoyable stay for all its visitors.
Breakfast
Several guests appreciated the nice presentation and the ample selection of items. In particular, the breakfast is commended for its taste and freshness with specific mentions of delicious dishes and freshly made cooked foods. Others enjoyed the continental choices and the inclusion of unusual or unexpected items, leading them to rate the breakfast as amazing, perfect, 5-star and one of the best they've had in a hotel.
However, reviews also indicate some areas needing improvement. A few guests encountered issues such as cold food, lukewarm coffee and a lack of basics like baked beans or fresh vegetables. Additionally, some found the breakfast to be expensive with occasional complaints about the breakfast not being included in the room rate. Service quality had mixed reviews with some guests experiencing helpful staff while others noted rude service and lack of organization.
Overall, while there are some criticisms, the breakfast at pentahotel Birmingham is largely positively reviewed with many guests appreciating the diverse selection, quality of food and pleasant dining area.
Dinner
However, several reviews highlight that the menu can be somewhat limited with a lack of variety at both dinner and lunch. This particularly affects vegetarians, who might find fewer suitable options. Also, the service can sometimes be slow and availability of staff during dinner appears to be an issue.
Price is a recurrent theme among the reviews, as many guests consider food, drinks and portion sizes to be overpriced. Despite the good taste, the cost of items such as a £15 burger without fries or scarcely portioned dishes left some feeling that they did not get value for their money.
Regarding amenities, the communal spaces, including the bar and social areas, were praised for exceeding expectations, featuring attributes like a pool table, shuffleboard and darts. However, a few mentions point to missed room service, unavailable food after certain hours and bar prices being on the high side. Additionally, some guests were dissatisfied with the limited availability of certain menu items and the closure of dining options during their stay.
Overall, while Pentahotel Birmingham offers a lovely dining environment with quality tasting food, prospective diners should be prepared for higher prices and check the menu options in advance.
Rooms
However, there are also recurring mentions of areas needing improvement. Some guests found the rooms outdated or in need of maintenance, pointing out issues like worn decor, stained carpets and occasional unpleasant odors. Others mentioned problems with cleanliness, noise levels and a lack of certain facilities such as kettles or proper lighting. Despite these concerns, the overall sentiment leans towards a satisfactory stay, particularly for those seeking basic, functional accommodations with a degree of comfort and good value for money.
Beds
However, not all feedback was positive. A few reviews cited issues with hardness or discomfort, indicating that bed quality was inconsistent. In some cases, the mattresses were described as hard or needing updates and there were occasional remarks about beds being old or not up to standard. Pillows, in particular, were noted by some guests to be of poor quality, too soft or lacking in quantity. There were complaints about the beds being not particularly clean or comfortable in certain instances.
Overall, while the majority of guests enjoyed a comfortable and restful sleep thanks to the quality of beds at pentahotel Birmingham, there were notable exceptions where guests experienced discomfort, suggesting that while the hotel gets much right, there is room for improvement in bed consistency and pillow quality.
Cleanliness
However, several reviews point out issues that detract from the overall experience. Common complaints include stained carpets, dusty surfaces and unclean bathrooms, sometimes with mold or mildew in the shower. Reports of unpleasant odors, such as smoke or musty smells in the corridors, further indicate areas needing improvement. Hallway carpets and communal areas, in particular, are frequently noted for being grubby and in need of a deep clean.
Overall, while the hotel maintains a generally clean and comfortable environment, attention to detail in certain areas, such as thorough carpet cleaning and regular maintenance, would greatly enhance the guest experience.
Staff
However, not all feedback was universally positive. There were occasional mentions of unhelpful, rude and dismissive behavior from certain staff members, particularly noting issues with broken English and a lack of training in some instances. Despite these mixed experiences, the majority of the comments were favorable, emphasizing the dedication of the staff to ensuring a pleasant stay for their guests. Overall, guests found the staff at pentahotel Birmingham to be a significant and positive aspect of their visit.
Wi-Fi
However, the Wi-Fi experience isn't consistent across the board. Numerous guests reported issues with Wi-Fi in their rooms, mentioning that it was slow or not working at all. Specific complaints include weak signals, poor quality and the connection being unreliable or cutting out frequently. Instances of Wi-Fi being described as mentally unstable or next to useless signify that some found the service frustrating.
A few guests faced general connectivity challenges, such as slow internet speeds or difficulty accessing Wi-Fi in certain rooms. There were also mentions of limited plug sockets suitable for laptop use. Despite the positive points, the overall sentiment suggests the hotel's Wi-Fi service could benefit from significant improvements to ensure a more uniform experience for all guests.
Gym
Family
Entertainment options such as pool, darts and shuffleboard were a hit among children, who enjoyed these amenities during their stay. The modern reception and bar area lends a cosy atmosphere to the hotel, adding to its appeal for family stays. Reviews highlight that the hotel's friendly staff went out of their way to look after children, making it a good place for a short stay with kids.
Despite some issues with room conditions and mixed feedback on its overall family-friendliness, many guests still found the hotel to be great for family visits, noting that their families loved their stay.
Nightlife
The hotel itself is well-equipped to complement your evenings with a cozy bar that stays open late, offering opportunities for late-night chats, drinks and even live music on Saturday nights. The bar features a cool vibe with plenty of games like pool, darts and shuffleboard to keep the night lively. For those looking to start or end their evening on a good note, the hotel's bar is a beloved feature, though some reviews mention that the drinks can be on the pricier side.
Though the location is excellent for nightlife, some guests have noted noise issues, especially from late-night revelers and street noise. There's also mention of the area feeling a bit unsafe at night, but the hotel does have security on the door throughout the night to ensure guest safety. Despite occasional disturbances, many find the convenience and the vibrant atmosphere of the hotel and its surroundings to be well worth it.
In summary, Pentahotel Birmingham is a great choice for travelers seeking to immerse themselves in the city’s nightlife with an added bonus of a lively in-house bar, although potential noise should be considered when planning your stay.
4 Star
However, the four-star rating has been a point of contention among reviewers. While some aspects of the hotel, such as the friendly and engaged staff, fantastic service and great value for money, meet expectations, other areas fall short. Housekeeping standards appear to have slipped and the rooms, although well-equipped, sometimes need a refurbishment to meet the claimed four-star status. The breakfast, although offering good choices, has been criticized for being cold at times.
Despite these inconsistencies, the overall ambiance contributes positively to the experience with lovely modern furniture and a refreshing decor adding to the feel of luxury. Secure parking and a tapas bar add to the convenience and comfort of the stay. Given its competitive pricing, pentahotel Birmingham offers reasonable value, though guests might find it more aligned with a high-end three-star experience rather than a solid four-star standard.
Business
The hotel features several business-friendly amenities, including separate areas for meetings and quality workspaces within the rooms. The relaxed and comfortable meeting rooms offer an ideal setting for client meet-ups and business discussions. The complimentary Wi-Fi is generally reliable, although some guests noted occasional disruptions. Business travelers appreciate the 24-hour reception and the availability of on-site parking, which adds to the convenience of staying here.
Lounging areas equipped for working, desks in rooms and easy access to power sockets ensure a productive environment for those on business trips. The hotel's reasonable rates and affordability are also highly regarded, making it a suitable option for short stays or for those attending conferences in Birmingham.
While there are minor areas for improvement, such as the need for clearer instructions on printing services and better advertisement, the overall experience is positive. The potential for longer stays could be enhanced with more pillows and improved storage options for personal chargers. Nonetheless, Pentahotel Birmingham remains a strong contender for business travelers seeking comfort and efficiency during their professional journeys.
Accessible
The location is praised for being close to the city’s vibrant core and within a walking distance to the nearest station, making it an ideal choice for travelers who prioritize mobility. There is frequent mention of clean and spacious rooms, further enhancing the comfort for guests with disabilities.
While the hotel generally receives positive remarks for its accessibility, there are a few points of concern. A couple of reviews mention challenges faced in the handicapped access room and issues with the lift, though the lift is described as good and operational in other contexts. Some guests noted the absence of specific accessibility options and occasional unavailability of parking, which required seeking alternatives.
Overall, Pentahotel Birmingham is well-regarded for its accessible rooms, convenient location and easy access to transportation, though minor improvements in specific areas could further enhance the experience for guests with disabilities.
Dog Friendly
No, B&B HOTEL Birmingham Centre doesn't have any pool.
No, a spa isn't available at B&B HOTEL Birmingham Centre.
Yes, B&B HOTEL Birmingham Centre welcomes dogs.
No, parking facilities aren't available at B&B HOTEL Birmingham Centre.
Yes, B&B HOTEL Birmingham Centre has a gym.
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