The Bournbrook Inn
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Summary of reviewsThe Bournbrook Inn, located in Birmingham, garners positive reviews for its convenient and strategic location. Guests frequently praise its proximity to key attractions such as Cadbury World, Edgbaston cricket ground and the University of Birmingham. Its accessibility through excellent transport links, nearby train stations and bus stops, along with ample parking, enhances its appeal. The surrounding area offers various supermarkets, bars, restaurants and takeaways, providing convenience for dining and daily needs.
Guests have mixed feelings about the breakfast experience, though the value and variety of the buffet-style offerings receive numerous compliments. Some appreciate the traditional English breakfast and the friendly nature of the breakfast staff, adding to a pleasant atmosphere. However, there are criticisms about the temperature and freshness of food, limited variety and occasional poor service.
Dinner at The Bournbrook Inn is generally well-received with guests praising the quality and taste of the food. The restaurant offers a diverse menu and a good selection of beers, creating a pleasant atmosphere for social gatherings. However, some guests mention slow service, limited menu options and occasional noise from the bar area as areas for improvement.
Rooms at the Inn receive largely positive feedback for their cleanliness, comfort and modernity. Many guests find the rooms spacious, well-appointed and quiet, providing a comfortable stay. Nonetheless, there are some issues reported, such as basic and dated decor, maintenance problems and occasional noise disturbances. While some cleanliness concerns are noted, the overall sentiment is that the rooms offer good value for money.
The cleanliness of the hotel is generally praised with many guests highlighting the clean rooms and spotless bathrooms. However, there are occasional reports of dusty rooms, dirty carpets and other cleanliness issues that need attention.
The staff at The Bournbrook Inn are predominantly appreciated for their friendliness and helpfulness, contributing significantly to positive guest experiences. While there are some reports of rude or unapproachable staff, especially at the reception or during breakfast service, the majority of reviews commend the staff's warm reception and excellent customer service.
The free WiFi works reliably in public areas but struggles in guest rooms with many guests experiencing poor reception and unstable connections. Improvements are needed to enhance the in-room WiFi experience.
Parking facilities at The Bournbrook Inn are highly praised for being free, ample and conveniently located. Despite occasional mentions of the car park being full during peak times, the overall sentiment remains positive due to the spacious and secure parking options.
For families, The Bournbrook Inn is a commendable choice, offering family-size rooms and being conveniently located for family visits. While there are some concerns about limited children's menu options and noise issues, the family-friendly environment and spacious facilities make it an appealing option for family stays.
Opinions on the beds are mixed with many guests finding them comfortable and conducive to a good night's sleep. However, a substantial number of reviews report issues with the quality of the mattresses with some describing them as old and uncomfortable. The provision of only one small pillow per person further detracts from the comfort for several guests.
In summary, The Bournbrook Inn is favored for its convenient location, friendly staff and overall pleasant atmosphere. While there are areas needing improvement, particularly in terms of breakfast service, some room and bed conditions and WiFi connectivity, the overall experience is positive, making it a popular choice for various types of visitors.
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Guests have mixed feelings about the breakfast experience, though the value and variety of the buffet-style offerings receive numerous compliments. Some appreciate the traditional English breakfast and the friendly nature of the breakfast staff, adding to a pleasant atmosphere. However, there are criticisms about the temperature and freshness of food, limited variety and occasional poor service.
Dinner at The Bournbrook Inn is generally well-received with guests praising the quality and taste of the food. The restaurant offers a diverse menu and a good selection of beers, creating a pleasant atmosphere for social gatherings. However, some guests mention slow service, limited menu options and occasional noise from the bar area as areas for improvement.
Rooms at the Inn receive largely positive feedback for their cleanliness, comfort and modernity. Many guests find the rooms spacious, well-appointed and quiet, providing a comfortable stay. Nonetheless, there are some issues reported, such as basic and dated decor, maintenance problems and occasional noise disturbances. While some cleanliness concerns are noted, the overall sentiment is that the rooms offer good value for money.
The cleanliness of the hotel is generally praised with many guests highlighting the clean rooms and spotless bathrooms. However, there are occasional reports of dusty rooms, dirty carpets and other cleanliness issues that need attention.
The staff at The Bournbrook Inn are predominantly appreciated for their friendliness and helpfulness, contributing significantly to positive guest experiences. While there are some reports of rude or unapproachable staff, especially at the reception or during breakfast service, the majority of reviews commend the staff's warm reception and excellent customer service.
The free WiFi works reliably in public areas but struggles in guest rooms with many guests experiencing poor reception and unstable connections. Improvements are needed to enhance the in-room WiFi experience.
Parking facilities at The Bournbrook Inn are highly praised for being free, ample and conveniently located. Despite occasional mentions of the car park being full during peak times, the overall sentiment remains positive due to the spacious and secure parking options.
For families, The Bournbrook Inn is a commendable choice, offering family-size rooms and being conveniently located for family visits. While there are some concerns about limited children's menu options and noise issues, the family-friendly environment and spacious facilities make it an appealing option for family stays.
Opinions on the beds are mixed with many guests finding them comfortable and conducive to a good night's sleep. However, a substantial number of reviews report issues with the quality of the mattresses with some describing them as old and uncomfortable. The provision of only one small pillow per person further detracts from the comfort for several guests.
In summary, The Bournbrook Inn is favored for its convenient location, friendly staff and overall pleasant atmosphere. While there are areas needing improvement, particularly in terms of breakfast service, some room and bed conditions and WiFi connectivity, the overall experience is positive, making it a popular choice for various types of visitors.
Cheap Hotel
This inn in Birmingham provides affordable accommodation. It is suited for travelers seeking a budget-friendly stay with the convenience of an on-site pub.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The Bournbrook Inn in Birmingham boasts a convenient location that caters to a wide range of needs. Guests frequently highlight its proximity to key attractions such as Cadbury World, Edgbaston cricket ground and the University of Birmingham. The hotel is well-situated for visitors attending events, conferences or family gatherings with notable mentions of its suitability for visiting King's Heath, Selly Oak and nearby family residences.
The location is particularly praised for its accessibility with excellent transport links including nearby train stations and bus stops offering easy routes into Birmingham city centre. It's also noted for being within walking distance to Bournville Station and various supermarkets such as Morrisons, Aldi and Farmfoods, making it convenient for daily essentials and dining options.
Parking is frequently mentioned as a positive aspect with ample space available for guests. The surrounding area offers an array of bars, restaurants and takeaways, enhancing the convenience for a variety of dining experiences. For those exploring further, the hotel’s position provides easy access to notable attractions and the broader Birmingham area.
Overall, the Bournbrook Inn's strategic location makes it a popular choice for visitors seeking both comfort and convenience, whether for business, leisure or family engagements.
The breakfast experience at The Bournbrook Inn receives mixed feedback from guests with notable praise for its value and variety. Many guests highlight the convenience and satisfaction of the buffet-style setup, often describing the breakfast as tasty, delicious and plentiful. Some appreciate the traditional English offerings and find the breakfast to be a great start to the day. Additionally, numerous reviews commend the breakfast for being good value, especially considering the cost with several mentions of the £7 pricing being reasonable for what is provided.
However, some guests noted a desire for improvements, particularly concerning the temperature and freshness of the food, as several reviews mention items being lukewarm or even cold. The limited variety and the absence of certain breakfast staples like real coffee, mushrooms and fresh fruits are recurring criticisms. There are also grievances about the lack of staff presence, poor service and chaotic organization during breakfast hours, which at times led to a frustrating dining experience.
Despite these issues, many guests still consider the breakfast to be adequate or even good with a significant number appreciating the value-for-money aspect. The friendly and helpful nature of the breakfast staff is also positively noted, contributing to an overall pleasant atmosphere. For those looking for a simple, budget-friendly breakfast with decent variety, The Bournbrook Inn seems a viable option, albeit with room for improvement in service and menu offerings.
The Bournbrook Inn stands out as a delightful dining experience with numerous guests praising the quality and taste of the food. The restaurant offers a diverse menu with several standout options, including a particularly noteworthy Sunday roast and fish and chips that many found satisfying. Diners frequently highlighted the good beer selection and flavorful, well-prepared dishes that are both filling and satisfying. The atmosphere in the restaurant and pub is consistently described as pleasant and the venue is found to be perfect for social gatherings such as birthday dinners.
However, it's not all positive. Some guests reported issues like limited menu options, slow service and unavailable items at times. The noise from the bar area and the quality of some meals, such as breakfast and a few dinner items, were noted as areas needing improvement. Despite these occasional drawbacks, the overall sentiment is that The Bournbrook Inn offers a great dining experience with excellent food, making it a popular choice for those in the area.
The Bournbrook Inn receives mixed but largely positive feedback regarding its rooms. Guests frequently highlight the cleanliness and comfort of the rooms, often describing them as spacious, well-appointed and modern. Many appreciated the large, clean rooms, comfortable beds and up-to-date decor. Rooms were noted to be quiet and had all the necessary amenities, contributing to a pleasant stay. Additionally, the convenience of good parking and responsive service added to the overall positive experience.
However, some reviews reported issues such as basic and dated decor, maintenance problems and noise disruptions from adjacent rooms. A few guests mentioned cleanliness concerns including dust, stains and occasional odors. Bathrooms generally received favorable comments for their size and cleanliness, though some found them in need of updates and improvements like towel rails and hooks. For budget-conscious travelers, the hotel seems to offer good value with functional, if sometimes basic, facilities.
Overall, The Bournbrook Inn provides adequately comfortable and clean accommodations with room sizes and amenities suitable for short stays, though there are areas that could benefit from refurbishment and better maintenance to enhance the guest experience.
The reviews of the beds at The Bournbrook Inn present a mixed picture. Many guests commented positively on the comfort of the beds, frequently using terms like "comfortable" and "comfy" to describe their sleeping experience. A significant number of reviews also mentioned having a clean bed and noted the large size of the mattresses in some rooms. Several visitors appreciated the cozy nature of their beds, allowing them to have a good night's sleep.
However, there are notable negative remarks. A substantial number of guests reported issues with the age and condition of the mattresses, describing them as old, sagging and past their prime. Complaints ranged from feeling the springs through the mattress to dealing with visible dips and collapsing sides. Some reviewers found the mattresses so uncomfortable that they felt fatigued after sleeping. The availability of only one small pillow per person also emerged as a recurring issue, adding to discomfort for several guests.
In summary, while many visitors found the beds at The Bournbrook Inn to be comfortable and conducive to a good night's sleep, a considerable portion encountered significant issues related to mattress quality, which detracted from their overall experience.
The Bournbrook Inn garners a mix of opinions regarding its cleanliness. Many guests have praised the establishment for its clean rooms and spotless bathrooms. Numerous reviews underscore the comfort and tidiness of the accommodations. The hotel often meets expectations in terms of room maintenance with modern and clean facilities. Comfortable and well-presented rooms have been noted by visitors, contributing to the overall positive feedback for cleanliness.
However, some guests have highlighted areas needing improvement. Issues such as dirty carpets, unclean communal areas and general signs of wear and tear have been raised. Instances of dusty rooms and insufficient vacuuming were also reported. Additionally, some visitors pointed out specific problems like stained bedding, dirty towels and inadequate attention to detail in cleaning.
Despite these concerns, others found the hotel reasonably clean, emphasizing friendly housekeepers and a pleasant atmosphere. The affordability of the hotel also complements the occasional praise for its cleanliness, making it a good value for money despite minor annoyances. Overall, The Bournbrook Inn appears to balance between providing a clean, comfortable stay and addressing some noteworthy cleanliness issues.
The reviews for The Bournbrook Inn reveal a mixed, though predominantly positive, sentiment towards the hotel's staff. The majority of the feedback highlights the friendliness and helpfulness of the staff with many guests appreciating the friendly welcome and accommodating nature of employees. Guests frequently mention that staff were kind and courteous and there are numerous instances of praise for the warm reception and excellent customer service provided.
Several reviews commend specific staff members for their outstanding service, such as Cliff the cleaner and certain receptionists who were notably helpful. The breakfast staff also received positive mentions for their attentiveness and friendly attitude. Additionally, the staff's willingness to go above and beyond to assist guests, including changing rooms or helping with luggage, was well-appreciated.
However, not all experiences were entirely positive. Some guests reported encounters with rude or unapproachable staff, particularly highlighting issues at the reception or during breakfast service. A few reviews pointed out that certain staff members appeared overwhelmed, distracted or more focused on their personal activities, such as using mobile phones.
Instances of insufficient training and a lack of staff presence during peak times like morning check-ins or breakfast were noted as areas needing improvement. Additionally, some guests experienced inconsistent levels of friendliness and attentiveness among the staff.
Overall, while there were some areas where service fell short, many guests found The Bournbrook Inn’s staff to be a highlight of their stay, characterized by their friendliness and helpful dispositions.
The Bournbrook Inn offers free WiFi, which works reliably in some areas, making it possible for many guests to use their devices without issues. Positive feedback indicates that the WiFi is generally stable in public areas, allowing visitors to stay connected comfortably. However, the WiFi service appears to struggle significantly in the guest rooms, where many experienced challenges such as poor reception and unstable connections with some even facing complete lack of access. While a few guests did not mention experiencing issues, inconsistent service and connection problems were a common concern during various stays. Overall, the WiFi at The Bournbrook Inn could benefit from improvements, especially to enhance the in-room experience for its guests.
The Bournbrook Inn offers a commendable parking experience for guests, prominently featuring free and ample parking facilities. The large car park at the back of the property ensures plenty of spaces, making it easy for visitors to find a spot without hassle. The availability of onsite parking adds to the convenience with many reviews highlighting the ease and accessibility of the parking area.
Despite being frequently busy, the car park is generally spacious enough to accommodate a significant number of vehicles. However, there are occasional mentions of the car park being full, especially during peak times and weekdays. While some guests have noted that the car park could benefit from better maintenance and lighting, the overall sentiment remains positive due to the spacious and free parking options.
While there is a lack of designated disabled parking and some issues with poorly marked spaces, the well-lit and secure nature of the parking area receives praise. Guests also appreciate the convenience of having parking available directly next to the property, which adds to the overall pleasant experience at the Inn.
In summary, The Bournbrook Inn scores highly on parking facilities with free, ample and convenient parking being standout features for guests.
The Bournbrook Inn proves to be a commendable choice for families, particularly those looking to visit nearby relatives. The hotel’s facilities are spacious enough for kids and can comfortably accommodate family groups, offering family-size rooms and even multiple rooms for larger parties. The location is frequently highlighted as excellent and convenient for family visits, making it an ideal spot for those traveling to see loved ones in the Selly Oak area.
For special occasions like family gatherings or celebrations, the atmosphere lends itself well, evoking a warm, family-friendly environment. Guests also appreciate the family-friendly essence of the inn, noting a pleasant and comfortable stay with family dinner options available and a nice pub area for casual dining.
While there is some feedback regarding limited children's menu options and a lack of specific amenities for children, the happiness and comfort of children during the stay are generally noted positively. However, it's worth mentioning that some reviews cite noise issues, which could be a concern for families with young children. Despite these minor drawbacks, the inn remains an appealing choice for family visits with numerous guests recommending it for family stays and considering it suitable for family trips.
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Location
The location is particularly praised for its accessibility with excellent transport links including nearby train stations and bus stops offering easy routes into Birmingham city centre. It's also noted for being within walking distance to Bournville Station and various supermarkets such as Morrisons, Aldi and Farmfoods, making it convenient for daily essentials and dining options.
Parking is frequently mentioned as a positive aspect with ample space available for guests. The surrounding area offers an array of bars, restaurants and takeaways, enhancing the convenience for a variety of dining experiences. For those exploring further, the hotel’s position provides easy access to notable attractions and the broader Birmingham area.
Overall, the Bournbrook Inn's strategic location makes it a popular choice for visitors seeking both comfort and convenience, whether for business, leisure or family engagements.
Breakfast
However, some guests noted a desire for improvements, particularly concerning the temperature and freshness of the food, as several reviews mention items being lukewarm or even cold. The limited variety and the absence of certain breakfast staples like real coffee, mushrooms and fresh fruits are recurring criticisms. There are also grievances about the lack of staff presence, poor service and chaotic organization during breakfast hours, which at times led to a frustrating dining experience.
Despite these issues, many guests still consider the breakfast to be adequate or even good with a significant number appreciating the value-for-money aspect. The friendly and helpful nature of the breakfast staff is also positively noted, contributing to an overall pleasant atmosphere. For those looking for a simple, budget-friendly breakfast with decent variety, The Bournbrook Inn seems a viable option, albeit with room for improvement in service and menu offerings.
Dinner
However, it's not all positive. Some guests reported issues like limited menu options, slow service and unavailable items at times. The noise from the bar area and the quality of some meals, such as breakfast and a few dinner items, were noted as areas needing improvement. Despite these occasional drawbacks, the overall sentiment is that The Bournbrook Inn offers a great dining experience with excellent food, making it a popular choice for those in the area.
Rooms
However, some reviews reported issues such as basic and dated decor, maintenance problems and noise disruptions from adjacent rooms. A few guests mentioned cleanliness concerns including dust, stains and occasional odors. Bathrooms generally received favorable comments for their size and cleanliness, though some found them in need of updates and improvements like towel rails and hooks. For budget-conscious travelers, the hotel seems to offer good value with functional, if sometimes basic, facilities.
Overall, The Bournbrook Inn provides adequately comfortable and clean accommodations with room sizes and amenities suitable for short stays, though there are areas that could benefit from refurbishment and better maintenance to enhance the guest experience.
Beds
However, there are notable negative remarks. A substantial number of guests reported issues with the age and condition of the mattresses, describing them as old, sagging and past their prime. Complaints ranged from feeling the springs through the mattress to dealing with visible dips and collapsing sides. Some reviewers found the mattresses so uncomfortable that they felt fatigued after sleeping. The availability of only one small pillow per person also emerged as a recurring issue, adding to discomfort for several guests.
In summary, while many visitors found the beds at The Bournbrook Inn to be comfortable and conducive to a good night's sleep, a considerable portion encountered significant issues related to mattress quality, which detracted from their overall experience.
Cleanliness
However, some guests have highlighted areas needing improvement. Issues such as dirty carpets, unclean communal areas and general signs of wear and tear have been raised. Instances of dusty rooms and insufficient vacuuming were also reported. Additionally, some visitors pointed out specific problems like stained bedding, dirty towels and inadequate attention to detail in cleaning.
Despite these concerns, others found the hotel reasonably clean, emphasizing friendly housekeepers and a pleasant atmosphere. The affordability of the hotel also complements the occasional praise for its cleanliness, making it a good value for money despite minor annoyances. Overall, The Bournbrook Inn appears to balance between providing a clean, comfortable stay and addressing some noteworthy cleanliness issues.
Staff
Several reviews commend specific staff members for their outstanding service, such as Cliff the cleaner and certain receptionists who were notably helpful. The breakfast staff also received positive mentions for their attentiveness and friendly attitude. Additionally, the staff's willingness to go above and beyond to assist guests, including changing rooms or helping with luggage, was well-appreciated.
However, not all experiences were entirely positive. Some guests reported encounters with rude or unapproachable staff, particularly highlighting issues at the reception or during breakfast service. A few reviews pointed out that certain staff members appeared overwhelmed, distracted or more focused on their personal activities, such as using mobile phones.
Instances of insufficient training and a lack of staff presence during peak times like morning check-ins or breakfast were noted as areas needing improvement. Additionally, some guests experienced inconsistent levels of friendliness and attentiveness among the staff.
Overall, while there were some areas where service fell short, many guests found The Bournbrook Inn’s staff to be a highlight of their stay, characterized by their friendliness and helpful dispositions.
Wi-Fi
Parking
Despite being frequently busy, the car park is generally spacious enough to accommodate a significant number of vehicles. However, there are occasional mentions of the car park being full, especially during peak times and weekdays. While some guests have noted that the car park could benefit from better maintenance and lighting, the overall sentiment remains positive due to the spacious and free parking options.
While there is a lack of designated disabled parking and some issues with poorly marked spaces, the well-lit and secure nature of the parking area receives praise. Guests also appreciate the convenience of having parking available directly next to the property, which adds to the overall pleasant experience at the Inn.
In summary, The Bournbrook Inn scores highly on parking facilities with free, ample and convenient parking being standout features for guests.
Family
For special occasions like family gatherings or celebrations, the atmosphere lends itself well, evoking a warm, family-friendly environment. Guests also appreciate the family-friendly essence of the inn, noting a pleasant and comfortable stay with family dinner options available and a nice pub area for casual dining.
While there is some feedback regarding limited children's menu options and a lack of specific amenities for children, the happiness and comfort of children during the stay are generally noted positively. However, it's worth mentioning that some reviews cite noise issues, which could be a concern for families with young children. Despite these minor drawbacks, the inn remains an appealing choice for family visits with numerous guests recommending it for family stays and considering it suitable for family trips.
No, The Bournbrook Inn doesn't have any pool.
No, a spa isn't available at The Bournbrook Inn.
No, The Bournbrook Inn doesn't allow dogs.
Yes, parking facilities are available at The Bournbrook Inn.
No, The Bournbrook Inn doesn't have a gym.
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