Hotel Ozana

Bistriţa 47.14597700, 24.51188100 , Calea Moldovei 17 (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Ozana consistently impresses its guests across a variety of important factors, reflecting a positive overall experience for visitors. The hotel's location, though slightly distanced from the city center, is convenient for travelers seeking accessibility to shopping venues including big supermarkets and a nearby mall. Despite being on a busy arterial road, the area remains clean and quiet, ensuring a restful stay. The availability of free parking adds to the convenience for guests traveling by car.

Guests frequently commend the breakfast at Hotel Ozana, noting the varied and fresh offerings. The abundance and taste of the food receive positive mentions with particular enthusiasm for the coffee and the diverse selection available. Although there is some feedback on the lack of fruit and suggestions for further variety, the breakfast experience is generally well-regarded.

While the dinner service receives high praise for the quality of dishes and the skill of the chef, some logistical issues such as limited menu options and service inconsistencies were noted. Nonetheless, the overall dining experience remains appreciated for its culinary quality.

The spaciousness and cleanliness of the rooms are highlighted as strong points with guests appreciating the well-equipped and comfortable accommodations. Room cleanliness and the comfortable beds contribute significantly to guests' satisfaction. The hotel's cleanliness standards receive high praise with rooms and common areas consistently described as impeccable.

Another standout feature is the staff at Hotel Ozana, who are frequently described as friendly, polite and helpful, contributing to the hotel's welcoming atmosphere. Guests consistently commend the professional and courteous service, particularly at the reception, adding to the overall positive experience.

Parking is a mixed experience; though the availability of free parking is convenient, there are occasional difficulties due to limited spaces. Despite this, the presence of on-site parking remains a bonus for many guests.

Overall, Hotel Ozana offers a pleasant and accommodating stay with its combination of superb services, friendly staff, comfortable rooms and excellent price-performance ratio. The consistent cleanliness, commendable breakfast and supportive staff highlight the hotel as a favorable choice for travelers.
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Categories
Family Friendly Hotel
This hotel offers family rooms, provides a free breakfast buffet, and features a garden for guests to enjoy.

Hotel with Parking
This 4-star hotel is located 1.5 km from the city center and provides secure free parking for guests. Free parking is also listed as a key offering.

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Double Room With free Wi-Fi and a flat-screen TV.

Suite Spacious suite consisting of a large living room with arm chairs, a sofa and a TV, and a large bedroom with another TV.

Twin Room With free Wi-Fi and a flat-screen TV.

Deluxe Suite Very spacious suite consisting of a large living room with arm chairs, a sofa and a TV, and a large bedroom with another TV.

Business Double Room This double room features a minibar and seating area. Some Business Double Rooms have a balcony.

Guest Reviews
8.9
Excellent
Location
Hotel Ozana is well-situated for those looking to explore Bistrita without being in the heart of the city. Positioned on a busy arterial road, the hotel offers easy access to two big supermarkets, shops and a nearby mall, catering to guests' shopping needs. The location is described as clean and quiet despite its proximity to the main road, ensuring a restful stay. While it is situated on the outskirts of the city and a 30-minute walk from the city center, the convenience of nearby shopping areas and easy access to the center still make it a favorable spot. Guests appreciate the good location paired with free parking, making it hassle-free for those traveling by car. The hotel itself receives high praise for its superb services, friendly staff, comfortable rooms and excellent price-performance ratio, compensating for its distance from the city center.

Breakfast
Hotel Ozana's breakfast has received generally positive feedback from its guests. The breakfast offerings are described as good, varied and fresh with many guests noting that it is plentiful and abundant. There are mentions of tasty dishes and hearty meals with some guests highlighting the diverse options available. The breakfast has been described as excellent and very good by multiple reviewers with particular praise for the tasty coffee and the extensive variety of food to choose from.

Despite the overall positive remarks, a few guests felt that the breakfast could be more varied and noted that it lacked fruit. Some reviews critiqued the breakfast as being average or not up to the hotel's standard and there were suggestions for improvement in terms of breakfast staff service. However, there have also been mentions of recent improvements to the breakfast offerings.

In summary, Hotel Ozana provides a good and satisfying breakfast experience for most guests with a wide range of fresh and tasty options, although there is some room for enhancement in variety and service.

Dinner
Hotel Ozana's dinner service receives mixed feedback from its guests. High praise is given to the quality of the dishes with comments highlighting the great food and commendations for the chef. Guests who experienced room service for dinner also found their meals to be very good. The convenience of having dinner inside the hotel during events was noted positively. However, there were several criticisms about the dinner service. Guests mentioned issues such as a lack of restaurant functionality, limited menu options consisting only of four types of cold cuts that remained unchanged daily, difficulties in serving dinner at appropriate times and instances of dinner being automatically canceled. Despite these negatives, the overall dining experience is largely appreciated for its quality.

Rooms
Hotel Ozana's guest reviews consistently highlight the spaciousness and cleanliness of the rooms. Many visitors noted the rooms as being large, well-equipped and comfortable, offering a relaxing atmosphere with good insulation for a peaceful stay. The beds are frequently described as very comfortable, contributing to a restful experience. Cleanliness is a recurring theme with rooms looking impeccable and well-maintained. Guests appreciate the reasonable prices and the added value of a good breakfast. Overall, Hotel Ozana seems to deliver on providing a clean, cozy and spacious environment, despite an occasional view of an industrial hall and one account of a room being smaller than expected.

Beds
Hotel Ozana's beds receive high praise from its guests, who consistently highlight their comfort and quality. The beds are often described as comfortable and good with special mention of the supportive mattresses and pillows. Guests appreciate the cleanliness and spaciousness of the beds, contributing to a restful stay. Despite some mentions of heat during the day, the comfort of the beds appears to be a standout feature, making for a relaxing hotel experience.

Cleanliness
Hotel Ozana in Baia Mare stands out for its impressive commitment to cleanliness, consistently receiving high praise from guests. The rooms are described as clean, cozy and comfortable, ensuring a pleasant stay. Guests frequently commend the hotel for its super clean condition and impeccable standards of hygiene. The friendly and attentive staff contribute positively to the hotel's welcoming atmosphere. Additionally, the accommodation and breakfast are rated highly with quality and cleanliness being key highlights. Although there are minor suggestions for more attention to bathroom details, overall, the hotel maintains a high level of cleanliness, making it a clean and inviting choice for travelers.

Staff
Guests at Hotel Ozana consistently praise the hotel's staff for their exceptional service and professionalism. Words like friendly, polite and helpful frequently appear in the reviews, highlighting the positive interactions visitors had during their stay. The warmth of the staff, particularly at the reception, stands out as a significant factor in guest satisfaction. Many guests noted the staff's ability to provide helpful directions and their accommodating nature, even during late-night check-ins. Though there was a mention of unfriendly and arrogant behavior by some staff at one point, the overwhelming consensus underscores the staff's kindness, friendliness and welcoming demeanor. Overall, the professionalism and courteous attitude of the Hotel Ozana team leave a lasting impression on guests, contributing to a positive and memorable experience.

Parking
Hotel Ozana offers a mix of experiences when it comes to parking facilities. On the positive side, guests commend the availability of parking directly in front of the hotel, making it convenient for travelers to access their vehicles. The free and private parking options are also appreciated, adding to the convenience. Some guests have found the parking situation to be good overall.

However, there are notable concerns about the limited number of parking spaces compared to the number of hotel rooms, causing difficulties for some guests who had to resort to parking on the street. The parking lot has been described as very small and sometimes insufficient, leading to a less than ideal parking experience for some. Despite these limitations, the hotel does offer the significant advantage of having parking directly on the premises, which can be a bonus for those lucky enough to secure a spot.


No, Hotel Ozana doesn't have any pool.

No, a spa isn't available at Hotel Ozana.

No, Hotel Ozana doesn't allow dogs.

Yes, parking facilities are available at Hotel Ozana.

No, Hotel Ozana doesn't have a gym.

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