Info
Summary of reviewsL’Auberge Casino Resort Lake Charles enjoys a prime location at the intersection of Louisiana and Texas, making it easily accessible for travelers and offering ample parking options. The resort is conveniently positioned near the interstate and various entertainment venues, including the Golden Nugget and other casinos. It offers an array of on-site amenities such as numerous restaurants, an impressive casino and delightful lake views, enhancing the overall experience for those attending events, concerts or simply seeking a relaxing getaway.
While breakfast offerings receive mixed reviews, certain restaurants like Southern's and Brats and Bet are praised for their delicious food and generous portions. Dinner options are diverse with Ember and Asia restaurants receiving accolades for their food quality, despite higher prices and occasional service delays. The general dining atmosphere is pleasant, supported by friendly and accommodating staff.
Rooms are appreciated for their spaciousness and comfort, often boasting beautiful views of the pool or lake. Cleanliness is generally satisfactory with effective air conditioning and thoughtful touches adding to the appeal. However, some rooms appear outdated and lack standard amenities like refrigerators and microwaves. Inconsistent housekeeping and maintenance issues, such as malfunctioning facilities and unpleasant odors, are areas needing improvement.
The property's cleanliness is notably positive, especially in common areas and the pool vicinity, which includes a heated wade pool, lazy river and an adult-only pool. These pool amenities are major highlights, providing a resort-like atmosphere that guests find highly enjoyable. However, there are occasional minor inconveniences like early pool closures and a shortage of towels.
The staff predominantly receives high marks for their friendliness, professionalism and efficient service. Positive interactions with front desk personnel, pool staff and wait staff at various restaurants enhance the overall guest experience, though some lapses in housekeeping and communication are noted.
WiFi service poses occasional connectivity issues, detracting from an otherwise enjoyable stay. Despite this, the ample parking options, including a well-regarded valet service and abundant free parking, add to the convenience for guests.
Families find the resort particularly appealing, appreciating the safe, kid-friendly environment and family-oriented amenities. The resort accommodates families well, though some noise from neighboring rooms and occasional supervision lapses at the lazy river have been mentioned.
Overall, despite some room-specific issues and the need for certain improvements, L’Auberge Casino Resort Lake Charles offers a comfortable and enjoyable stay with its impressive amenities, excellent location and friendly staff. Its appealing pool area, varied dining options and convenient parking make it a strong choice for travelers seeking both entertainment and relaxation.
Show moreRead review summaries for all categories
Categories
Resort with Swimming Pool
