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Summary of reviewsThe Comfort Inn Blacksburg University Area garners substantial praise primarily for its exceptional location, making it an ideal choice for visitors to Virginia Tech University and the Blacksburg area. Guests frequently highlight the hotel's proximity to the university, ease of access and the scenic mountain views from higher floors. The hotel's location is also conveniently close to restaurants and the highway, enhancing its appeal for a range of travelers. The environment is noted as clean, quiet and coupled with excellent customer service.
Guests consistently commend the breakfast offerings, describing them as fantastic and varied with hot, fresh items like eggs and bacon. Though there are occasional issues with replenishment and limited dining space, the general consensus remains positive, characterizing the breakfast experience as pleasant and beyond expectations.
The rooms, while clean and comfortable, have received mixed feedback. Positive remarks often cite cleanliness, peacefulness and the pet-friendly policy, making it a suitable choice for short stays. However, some guests have pointed out issues such as outdated bathrooms, insufficient amenities and occasional unpleasant odors. Despite these concerns, the basic comforts and cleanliness largely meet guests' needs.
Cleanliness across the hotel is generally praised, contributing to a restful stay. Although some reviews call attention to areas needing updates and minor cosmetic repairs, the overall sentiment reflects a well-maintained environment.
The staff at Comfort Inn consistently receive high praise for their friendliness, helpfulness and dedication with some members mentioned individually for exceptional service. These positive interactions significantly enhance guest experiences, earning the staff numerous commendations.
Opinions on the beds are varied, but many guests appreciate the comfort, particularly of the King-size beds. There are, however, occasional complaints concerning the size of full-size beds and cleanliness lapses.
In summary, Comfort Inn Blacksburg University Area provides a commendable option for visitors, offering a convenient location, excellent customer service, satisfying breakfast and clean, comfortable rooms. While some areas need improvement, the overall experience is positive, making it a preferred choice for many visitors. Show more
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Categories
3-Star Inn
Offering a comfortable stay near the university area, it provides essential amenities for a convenient visit. Its location is ideal for those attending university events.
Inn near Golf Courses
Dog Friendly Inn
Inn with Swimming Pool
Heated Pool Outdoor Pool
Business Inn
Inn with Parking
Accessible Inn
Inn with Gym
Inn with Outdoor Pool
Inn with Heated Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThis room features cable TV and a private bathroom.
King Room - Non-SmokingThis room features cable TV and a work desk.
Double Room with Two Double Beds - Non-SmokingThe family room provides a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room features a TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 1 bed.
King Room - Accessible/Non-SmokingThe spacious double room offers a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
Comfort Inn Blacksburg University Area has received praise for its exceptional location. Guests repeatedly highlight the convenience and centrality of the hotel, particularly for those visiting Virginia Tech University, as it is comfortably close to campus and closer to VT than some other accommodations. Visitors appreciate the clean, quiet environment and excellent customer service. The location is also noted for its easy accessibility, both for reaching the university and exploring the local area. Additionally, many reviews mention the hotel's proximity to restaurants and the highway, making it a practical choice for various needs. The view of the mountains from the 4th floor adds a scenic touch to the overall positive experience. With its clean and comfortable rooms and pet-friendly policy, the hotel meets a wide range of guest requirements, making it a commendable spot for those visiting the Blacksburg area.
Breakfast
Visitors to the Comfort Inn Blacksburg University Area consistently praise the hotel's breakfast offerings. Many describe the breakfast as fantastic with a great variety of options to suit different appetites. Guests were particularly pleased with the hot and fresh offerings, including eggs and bacon, which added to the overall positive experience. The breakfast buffet was often mentioned as wonderful and well-attended with some calling it a pleasant surprise or even excellent.
Several guests appreciated the good selection and the efforts to maintain a fulfilling and delicious breakfast experience. Healthy options were also noted post-covid. However, some reviews did mention occasional issues with replenishment and supply, suggesting that timing might be essential to fully enjoy the variety on offer. Despite a few mentions of limited space and basic choices, the general consensus points towards a satisfactory and enjoyable breakfast experience that exceeds expectations.
Rooms
The rooms at Comfort Inn Blacksburg University Area offer various experiences, skewing towards cleanliness but with some notable drawbacks. Many guests appreciate that the rooms met their needs for a short stay, emphasizing the rooms' cleanliness and comfort. The inclusion of a good breakfast is often highlighted, providing good value for money. The rooms are described as clean and comfortable with some noting the peacefulness, as noise from other guests was minimal. Pet owners also appreciated the dog-friendly policy.
However, issues were also prevalent. Common complaints included outdated bathrooms, insufficient amenities like USB charging ports and uncomfortable beds. Several guests mentioned a persistent musty smell, while some reported issues with humidity and damp carpets. There were instances of cleanliness concerns, including food left in the fridge and dirty washcloths found behind furniture. Basic room features, like insufficient seating for larger families and poor water pressure in showers, were also cited.
Overall, while the hotel provides a satisfactory stay with basic comforts and cleanliness, it faces challenges with room maintenance, updates and certain unpleasant odors.
Beds
Guest reviews for the Comfort Inn Blacksburg University Area reveal mixed opinions about the beds. Many guests found the beds to be very comfortable with some describing them as super comfy, making their stay pleasant. The King bed received particular praise for its comfort. However, there were also comments about some beds being uncomfortable with specific mentions of full-size beds being too small for two people to sleep comfortably. One guest mentioned finding black hair in their bed, indicating a lapse in cleanliness. Despite these occasional issues, the overall sentiment leans towards the beds generally being comfortable for most guests.
Cleanliness
The Comfort Inn Blacksburg University Area receives praise for its cleanliness and friendly staff. Guests frequently note that rooms are clean and comfortable, contributing to a restful stay. The overall hotel environment is well-maintained with a nice selection of breakfast items adding to the positive experience.
However, some reviews mention the property is in need of updates and minor cosmetic repairs. There are occasional reports of cleanliness issues, particularly in the bathrooms, which include instances of mold and unclean conditions. Despite these drawbacks, many guests appreciate the pet-friendly policy and the good location of the property. Overall, it provides a decent stay for those seeking basic, clean accommodations.
Staff
Comfort Inn Blacksburg University Area consistently receives high praise for its staff, often described as friendly, helpful and accommodating. Guests have been particularly impressed with the team's hospitality, noting that their positive interactions have significantly enhanced their stays. Many reviews highlight individual staff members for their exceptional service with mentions of specific personnel like Princess being called out as jewels. The front desk staff frequently receive commendations for their courtesy and efficiency with guests appreciating their politeness and helpfulness.
Additionally, reviews emphasize the staff's willingness to go the extra mile, such as providing detailed travel information and offering personalized recommendations for local dining options. The collective sentiment of the reviews suggests that the staff's dedication and warm demeanor contribute to a five-star experience, making the Comfort Inn a preferred choice for many visitors. However, there were a couple of isolated mentions of less than perfect service, such as breakfast timing and reception service, but these did not overshadow the overall positive feedback about the staff.
Yes, Comfort Inn Blacksburg University Area has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Inn Blacksburg University Area.
Yes, Comfort Inn Blacksburg University Area welcomes dogs.
Yes, parking facilities are available at Comfort Inn Blacksburg University Area.
Yes, Comfort Inn Blacksburg University Area has a gym.