The Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.