Located conveniently near Montage Mountain, Econo Lodge Scranton is particularly appreciated for its strategic location. Situated just off the highway, it offers easy access to food, activities, and essential amenities, making it an ideal choice for travelers looking to explore nearby attractions or attend events at the Montage Mountain pavilion. Despite some perception of the surrounding area as industrial and remote, the hotel remains a functional and accessible lodging option in Scranton, providing a quiet atmosphere for a restful escape.
The hotel staff receive notable praise, especially for their friendly and helpful demeanor. The front desk employees, particularly James, are highlighted for their professionalism and genuine politeness, creating a welcoming atmosphere for guests. This positive interaction contributes significantly to the overall guest experience.
However, there are areas that require improvement. The breakfast offerings leave much to be desired, consisting of minimal options like packaged muffins and coffee, which many guests find unsatisfactory. The rooms, while equipped with useful amenities such as refrigerators, present mixed experiences regarding comfort and cleanliness. Although some guests find the beds comfortable, others point out issues like sagging mattresses and smoky odors in non-smoking rooms. Cleanliness appears to be a recurring challenge, with reports of dirty floors, malfunctioning utilities, and unpleasant odors.
Despite these drawbacks, the combination of a convenient location and commendable staff helps offset some negative aspects, making the Econo Lodge Scranton a practical choice for travelers prioritizing accessibility and a welcoming atmosphere. However, improvements in cleanliness and room amenities would greatly enhance the overall guest experience.
The Best Western Plus Wilkes Barre-Scranton Airport Hotel is widely praised for its convenient and accessible location. Situated near the Wilkes-Barre/Scranton Airport and easily accessible from Interstate 81, the hotel provides a seamless experience for travelers, particularly those with early flights. The tranquil and quiet surroundings add to the appeal, despite its proximity to the airport, and the shuttle service is consistently noted for its efficiency. Visitors appreciate the hotel's central positioning, which offers easy access to Scranton, Wilkes-Barre, and various local attractions, making it an ideal choice for leisure travelers.
The hotel’s breakfast receives mixed reviews, with many guests enjoying the variety and taste, especially commending the coffee and the accommodating staff. While some find the offerings substantial and satisfying, others suggest improvements in creativity and flavor. Nonetheless, the breakfast area is well-organized and considered to offer good value for the price.
Guests consistently praise the hotel for its cleanliness and comfort. The rooms are described as spotless, spacious, and well-maintained, resembling small apartments complete with modern amenities like fridges and Keurig coffee makers. The beds are particularly appreciated for their comfort, contributing to a restful experience. The hotel’s modern decor and pleasant atmosphere enhance the guests' stay, notwithstanding infrequent minor maintenance issues. The tranquil environment and proximity to the airport underscore the hotel’s value for money.
The staff at the Best Western Plus is frequently highlighted for their friendliness and professionalism. From seamless check-ins to helpful local recommendations, the staff goes above and beyond to ensure guest satisfaction. The positive interactions with the team create a welcoming ambiance, leaving guests with a lasting positive impression.
Overall, guests find the Best Western Plus Wilkes Barre-Scranton Airport Hotel to be a reliable choice, with its comfortable accommodations, helpful staff, and convenient location contributing to a pleasant and hassle-free stay.