4-Star HotelSummary of reviews related to the '4 Star' categoryGuests have mixed feelings about the four star rating of Estrel Berlin. Some found the facilities and services to be inadequate and not up to par with other four star hotels. Complaints included unhelpful reception staff, poor room conditions and limited availability of the wellness area. Some felt that the hotel was overpriced and not a good value for the money. However, others found the rooms to be spacious and clean with comfortable beds. The hotel has an old-fashioned aesthetic with dark carpets and outdated furniture. Renovations are underway which caused some inconvenience and unpleasant fumes in certain rooms. Guests also reported that certain amenities were not of high quality or were broken. The parking garage was expensive and dirty. However, the hotel's central location and convenience for conferences were appreciated. Overall, the four star rating seems to be debatable with some finding it lacking while others found the location to be a good value for their money.
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