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Summary of reviewsComfort Inn & Suites Blue Ridge consistently earns high praise for its prime location, exceptional cleanliness and outstanding staff. Nestled conveniently near downtown Blue Ridge, the hotel offers easy access to local shops, attractions, nature trails, Lake Blue Ridge and scenic mountain views, making it an ideal base for exploration and relaxation. Ample parking and a quiet atmosphere further contribute to a restful stay.
Guests laud the diverse and hearty free breakfast, which includes hot selections like bacon and eggs, served in a clean, well-kept dining area with attentive staff. The morning meal is often cited as a satisfying start to the day.
The clean, spacious rooms enhance guest satisfaction. Families appreciate the generous room size and comfortable beds, highlighting the high standards of cleanliness and maintenance. While some guests noted minor issues like mattress firmness or room decor, the overall sentiment remains positive.
Reviews frequently commend the friendly and helpful staff, from front desk clerks to housekeeping. Staff members like Allison are singled out for their exceptional service, contributing to a welcoming and pleasant atmosphere.
Despite being a three-star hotel, Comfort Inn & Suites Blue Ridge delivers good value for money with guests applauding the nine out of ten rating in several reviews. Though some mention potential improvements related to the bedding or occasional minor maintenance issues, the general experience aligns well with expectations for its rating.
Pet owners find the hotel particularly accommodating, appreciating the effort to create a welcoming environment for dogs while maintaining cleanliness. Although there's occasional disturbance from barking, the overall pet policy is well-received.
Overall, Comfort Inn & Suites Blue Ridge provides a reliable, comfortable and warm lodging experience, making it a preferred choice for visitors to Blue Ridge. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets of any size in designated rooms. It also provides a grassy pet relief area on the property, ensuring convenience for pet owners.
Hotel with Free Wi-Fi
The Comfort Inn & Suites offers free Wi-Fi, ensuring guests can stay connected. This hotel provides a comfortable stay with essential amenities for both leisure and business travelers.
Business Hotel
The hotel has meeting rooms and offers amenities such as free WiFi and business services. It also provides a comfortable stay with spacious rooms.
Accessible Hotel
This hotel features disability accessible guestrooms equipped with roll-in showers and bathtubs with grab bars. It ensures wheelchair access to common and public areas, and has elevators for ease of movement. Service animals are also permitted without charge.
Hotel with Gym
This hotel provides an on-site fitness center for guests to use. Additionally, it offers complimentary use of a nearby fitness facility, providing more options for guests looking to stay active during their stay.
3-Star Hotel
The hotel is conveniently located near the Blue Ridge Scenic Railway and offers essential amenities, ensuring a comfortable stay for guests. It is well-regarded for its overall quality and service.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Room Types
King Room - Non-SmokingThis room features a flat-screen TV, small refrigerator, and coffee-making facilities. A microwave is also provided.
Queen Room with Two Queen Beds - Non-SmokingThis room features a flat-screen TV and coffee-making facilities. A microwave is also provided.
King Room - Accessible/Non-SmokingThe spacious double room features a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 1 bed.
King Room - Accessible/Non-Smoking/Pet FriendlyThe spacious double room provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit offers 1 bed.
King Suite - Accessible/Non-SmokingThis suite features a tea and coffee maker, heating and a TV with cable channels.
Family King Room - Non-SmokingThe spacious family room offers a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit offers 2 beds.
King Suite - Non-SmokingThe suite offers a tea and coffee maker, a seating area, heating, as well as a TV with cable channels.
Guest Reviews
8.7
Very Good
Location
Nestled in an ideal spot, Comfort Inn & Suites Blue Ridge boasts a location that travelers find hard to beat. Guests consistently praise its close proximity to downtown Blue Ridge with convenient access to shops, attractions and a plethora of outdoor activities including hiking trails. The hotel is strategically positioned near Blue Ridge Main Street and the serene Lake Blue Ridge, making it an ideal base for exploring the area. The location is not only practical but also scenic, offering beautiful mountain views that leave a lasting impression.
Moreover, the convenience extends beyond mere proximity to local highlights. Many guests appreciate the ease of access from the highway and ample parking options. The quiet atmosphere allows for a restful stay and the cleanliness of the property is a recurring theme in positive feedback. Friendly staff add to the welcoming ambiance, complementing the hotel’s strategic location. Whether in town for a wedding, visiting friends or just exploring Blue Ridge, this hotel’s perfect location and well-maintained facilities make it a preferred choice for visitors.
Breakfast
Guests at Comfort Inn & Suites Blue Ridge have shared a range of experiences about the hotel's breakfast service. A significant number of reviews highlight the breakfast as a positive aspect with phrases such as wonderful, great, excellent and delicious frequently mentioned. Many guests appreciated the hot breakfast served daily, noting a good selection of fresh food including bacon and eggs. The breakfast area was often described as clean and neatly kept with friendly and attentive staff ensuring that items were quickly replenished.
Several guests mentioned the large variety of breakfast options available, which contributed to their satisfaction. Others enjoyed the convenience of a free hot breakfast and the pleasant ambiance of outdoor seating areas. Despite the overwhelming positivity, a few guests pointed out areas for improvement, such as the need for real eggs and more diverse food choices. Limited options were sometimes due to COVID-19 restrictions, which led to a "grab and go" breakfast service that did not meet all expectations. Overall, the majority of guests found the breakfast to be a satisfying start to their day.
Rooms
The reviews for Comfort Inn & Suites Blue Ridge frequently commend the cleanliness, spaciousness and comfort found in the rooms. Guests commonly mention the rooms' considerable size, which accommodates families well and the comfortable beds that ensure a restful stay. The cleanliness is repeatedly highlighted with numerous reviews stating that both the rooms and facilities are well maintained and kept tidy.
Many reviews also note the convenience of the hotel’s location and its proximity to downtown, adding an extra layer of appeal. The overall layout of the rooms, complete with good linens and sufficient amenities, contribute to a satisfying guest experience. The hotel's staff is often described as friendly and helpful, enhancing the welcoming atmosphere.
The breakfast offerings are diverse and well-liked, featuring items such as eggs, sausage, waffles and a variety of beverages. This extensive breakfast selection is a standout feature for many guests.
However, a few reviews mention some discomfort regarding the mattresses with descriptions of them being thin or too light. Additionally, a few guests noted the room decor as unremarkable or the rooms as a bit dark.
Despite minor issues, the predominant sentiment is positive, lauding the hotel for its excellent service, clean and spacious rooms and convenient location.
Beds
The beds at Comfort Inn & Suites Blue Ridge receive mixed feedback from guests. Many found the beds and pillows to be very comfortable with some describing them as comfy, super comfortable and incredibly comfortable. These positive remarks highlight a generally favorable bedding experience. However, some guests noted that the beds were a bit firm or hard, which did not meet their personal comfort preferences. Additionally, a few guests mentioned issues with bed cleanliness and the comfort of the mattress covers. Despite these concerns, the overall consensus leans towards a satisfactory and often highly comfortable sleeping experience.
Cleanliness
Comfort Inn & Suites Blue Ridge has received consistent acclaim for its exceptional cleanliness. Guests frequently describe the property and its rooms as very clean and well-decorated, making it a comfortable and pleasant place to stay. The facility is noted for being well-maintained and conveniently located, contributing to a quiet and relaxing atmosphere away from main highways. Visitors also appreciate the friendly staff and the convenient amenities available.
The lobby and entryway are often highlighted for their seasonal decorations, adding to the welcoming ambiance. Many guests find the hotel highly convenient for its proximity to downtown. Despite these positives, a few reviews mention areas needing improvement, such as occasional dust and less-than-pristine carpets, but these seem to be exceptions rather than the rule.
Overall, guests emphasize the excellent cleanliness, comfortable accommodations and courteous staff, which together create a highly satisfactory experience at Comfort Inn & Suites Blue Ridge.
Staff
The reviews for Comfort Inn & Suites Blue Ridge highlight a consistent and impressive level of friendliness and helpfulness from the staff. Guests repeatedly describe the staff as very nice, exceptionally friendly, warm and courteous. There are numerous mentions of the front desk staff being particularly welcoming and informative, making a positive first impression. Allison, a specific employee, is frequently praised for her kindness and efficiency. Most guests find the overall hospitality to be excellent with the hotel's cleanliness and good breakfast further enhancing their stay. There was one isolated report of rudeness, but it stands out as an exception in a sea of glowing remarks. The staff's accommodating nature and their attentiveness, from the front desk clerks to the housekeeping team, contribute significantly to the positive experiences of the guests.
3 Star
Comfort Inn & Suites Blue Ridge, rated as a three-star hotel, generally receives positive feedback from its guests. This establishment offers a satisfactory experience for travelers looking for a dependable place to stay. Guests frequently highlight the good value for money, particularly praising the nine out of ten rating from several reviewers. Despite this, some guests feel that the price-point could be more competitive, citing high costs for the basic amenities provided.
Concerns were noted about some aspects of cleanliness and minor maintenance issues, such as bugs or black mold and occasional dissatisfaction with bed comfort. However, guests appreciate that the hotel meets the expectations of the three-star rating with adequate facilities and service standards, contributing to an overall pleasant stay.
Dog Friendly
Comfort Inn & Suites Blue Ridge is noted for its comfortable and pet-friendly environment. Guests appreciate that the hotel makes an effort to cater to dogs, providing a welcoming atmosphere for both pets and their owners. Staff go above and beyond to ensure that dogs are treated as guests, creating a hospitable experience. The hotel maintains cleanliness despite being pet-friendly, a detail appreciated by visitors. However, some guests have mentioned the occasional disturbance from dog barking and the rule against leaving pets unattended in the room. Overall, the hotel excels in making both pets and their owners feel welcome and well-cared for.
No, Comfort Inn & Suites Blue Ridge doesn't have any pool.
No, a spa isn't available at Comfort Inn & Suites Blue Ridge.
Yes, Comfort Inn & Suites Blue Ridge welcomes dogs.
No, parking facilities aren't available at Comfort Inn & Suites Blue Ridge.