Socialtel Red Frog
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Summary of reviewsSocialtel Red Frog is celebrated for its idyllic location nestled within the lush jungle of Isla Bastimentos, offering a serene, nature-infused escape for guests. The proximity to the stunning Red Frog Beach makes it an ideal retreat for nature lovers and beachgoers. The environment is enriched by surrounding wildlife such as sloths, birds and the iconic red frogs, allowing guests to enjoy spectacular views right from their balconies. The tranquil vibe, enhanced by jungle soundscapes, along with convenient and accessible paths to the beach, creates a laid-back and relaxing atmosphere perfect for unwinding.
The breakfast at Socialtel Red Frog is appreciated for being hearty, delicious and filling with many enjoying the variety and the inclusion of breakfast in the room price. However, some reviews reflect inconsistencies in the food quality, menu variety and service speed, indicating room for improvement. Despite occasional chaos and long waits, the pleasant ambiance of the restaurant/bar and the unique presence of red frogs on the terrace add to the dining experience.
Dinner experiences have garnered mixed reviews. While some guests enjoyed the food and appreciated the vegetarian options, many highlighted issues regarding menu limitations, frequent unavailability of items and slow service. Despite the beautifully designed restaurant space and commendable bar offerings, the food was often deemed overpriced and the overall dining experience noted as an area needing enhancement.
The rooms at Socialtel Red Frog receive commendations for their beauty, spaciousness and cleanliness, frequently described as lovely, cozy and equipped with fresh linens and air conditioning. The unique jungle views from private rooms and the charming ambiance of the tipis are particularly praised. Some minor issues like outdated showers and occasional musty smells were noted, but overall, the comfort and aesthetic appeal of the rooms were well-regarded.
Cleanliness across individual rooms and communal areas is generally praised, contributing to a pleasant stay. However, the communal kitchen receives recurring criticism for being poorly equipped and often dirty, detracting from the overall experience for guests intending to cook. Attention to public restroom cleanliness and pool maintenance could also enhance guest satisfaction.
The staff at Socialtel Red Frog stand out for their friendliness and attentiveness, significantly enriching the guest experience. Managers and bartenders are often mentioned for their exceptional service and welcoming demeanor. While there are occasional comments on poor organization and slow service, the overall sentiment towards the staff remains highly positive.
Guests appreciate reliable and fast Wi-Fi, especially in common areas, making it suitable for various needs including digital nomads. The pool area is described as nice, though cleanliness and size were areas of concern for some. Families find the laid-back atmosphere and friendly environment enjoyable, though certain accessibility issues and smaller rooms can present challenges.
Beds are highly praised for comfort, particularly in dorm settings, providing a good night's sleep. However, isolated reports of saggy mattresses and worn-out linens do appear, yet the general experience remains positive with a quiet environment and good air conditioning complementing the comfort of the beds.
Overall, Socialtel Red Frog offers a unique and enjoyable stay with an exceptional location that blends jungle and beach living. While there are areas for improvement in dining options and communal facilities, the positive aspects of the environment, staff and accommodations make it a notable choice for travelers seeking a relaxing and nature-immersed retreat.
Categories
The breakfast at Socialtel Red Frog is appreciated for being hearty, delicious and filling with many enjoying the variety and the inclusion of breakfast in the room price. However, some reviews reflect inconsistencies in the food quality, menu variety and service speed, indicating room for improvement. Despite occasional chaos and long waits, the pleasant ambiance of the restaurant/bar and the unique presence of red frogs on the terrace add to the dining experience.
Dinner experiences have garnered mixed reviews. While some guests enjoyed the food and appreciated the vegetarian options, many highlighted issues regarding menu limitations, frequent unavailability of items and slow service. Despite the beautifully designed restaurant space and commendable bar offerings, the food was often deemed overpriced and the overall dining experience noted as an area needing enhancement.
The rooms at Socialtel Red Frog receive commendations for their beauty, spaciousness and cleanliness, frequently described as lovely, cozy and equipped with fresh linens and air conditioning. The unique jungle views from private rooms and the charming ambiance of the tipis are particularly praised. Some minor issues like outdated showers and occasional musty smells were noted, but overall, the comfort and aesthetic appeal of the rooms were well-regarded.
Cleanliness across individual rooms and communal areas is generally praised, contributing to a pleasant stay. However, the communal kitchen receives recurring criticism for being poorly equipped and often dirty, detracting from the overall experience for guests intending to cook. Attention to public restroom cleanliness and pool maintenance could also enhance guest satisfaction.
The staff at Socialtel Red Frog stand out for their friendliness and attentiveness, significantly enriching the guest experience. Managers and bartenders are often mentioned for their exceptional service and welcoming demeanor. While there are occasional comments on poor organization and slow service, the overall sentiment towards the staff remains highly positive.
Guests appreciate reliable and fast Wi-Fi, especially in common areas, making it suitable for various needs including digital nomads. The pool area is described as nice, though cleanliness and size were areas of concern for some. Families find the laid-back atmosphere and friendly environment enjoyable, though certain accessibility issues and smaller rooms can present challenges.
Beds are highly praised for comfort, particularly in dorm settings, providing a good night's sleep. However, isolated reports of saggy mattresses and worn-out linens do appear, yet the general experience remains positive with a quiet environment and good air conditioning complementing the comfort of the beds.
Overall, Socialtel Red Frog offers a unique and enjoyable stay with an exceptional location that blends jungle and beach living. While there are areas for improvement in dining options and communal facilities, the positive aspects of the environment, staff and accommodations make it a notable choice for travelers seeking a relaxing and nature-immersed retreat.
Hotel Taking Steps Towards Sustainability
Associated with Red Frog Beach Resort, which has received Green Globe certification for sustainable tourism practices, including preserving a significant portion of the island.
Hotel with Swimming Pool
This hotel features a pool area with an impressive reception area, bar, and surrounding common spaces. The pool provides a relaxed hangout area with a casual vibe.
Outdoor Pool
Hotel with Outdoor Pool
This hostel offers an outdoor pool with a sun terrace and a poolside bar, providing a social atmosphere around the pool.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel for Yoga
3-Star Hotel
Guest Reviews
Socialtel Red Frog boasts an idyllic location that is the highlight for its guests. Nestled in the middle of the lush jungle on Isla Bastimentos, the hotel offers a serene, nature-infused escape for those seeking proximity to both the forest and the beach. Consistently praised for its setting, the hotel is just a short walk through the jungle to the stunning Red Frog Beach, making it ideal for nature lovers and beachgoers alike.
Surrounded by magnificent wildlife, including sloths, birds and the iconic red frogs, guests can enjoy spectacular views right from their balconies, deepening the immersion in a beautiful rainforest environment. The tranquil vibe is enhanced by the soundscape of the jungle, creating a peaceful retreat far from the hustle and bustle.
In addition to its picturesque surroundings, the property is also noted for its convenient and accessible paths to the beach. The beach itself is easily reachable within minutes, providing a perfect blend of forest and seaside relaxation. Moreover, the atmosphere of Socialtel Red Frog is celebrated for its laid-back, relaxing vibe, making it an excellent spot for unwinding.
Guests also appreciate the friendly staff and the array of activities organized by the hotel, further enriching their stay. Notably, many have enjoyed complimentary upgrades to comfortable and well-equipped bungalows, adding to the overall positive experience. Overall, Socialtel Red Frog offers an exceptional location, combining the best of jungle and beach living for a truly unique and enjoyable stay.
Socialtel Red Frog offers a mixed breakfast experience with guests noting a combination of positive and negative aspects. Many visitors enjoyed the breakfast, describing it as very good, hearty, delicious and filling. The inclusion of breakfast in the room price was appreciated and the variety of options available when served was also well-received. The tasty and abundant breakfast selections provided a delightful start to the day for several guests.
However, some experienced inconsistencies, mentioning that the breakfast offerings were hit and miss. The food quality varied with some noting that the breakfast was mediocre or just okay, albeit a bit pricey. Additionally, there were remarks about limited options, chaotic conditions and long waiting times. Guests highlighted that not all menu items were consistently available and some felt that the breakfast was sparse in offerings.
Despite these issues, the overall atmosphere of the restaurant/bar was generally pleasant and the presence of red frogs on the terrace added a unique touch to the dining experience. While the service was occasionally slow, the delicious and filling meals, combined with the appealing ambiance, make Socialtel Red Frog a notable choice for travelers seeking a quieter and enjoyable retreat.
Guests at Socialtel Red Frog have had a mixed range of experiences with the hotel's dining options. While many highlighted the pleasant atmosphere of the restaurant and the beautifully designed space, there were notable concerns regarding the quality and value of the food. Several patrons found the menu to be very limited with frequent unavailability of items, especially the veggie burger which some found inedible.
Positive feedback pointed out that the food was sometimes delicious and there was a lot of choice for vegetarians. However, many reviews consistently mentioned that the food was overpriced, not offering good value for money. The overall service also received criticism for being slow with some diners waiting over two hours for their meal.
On the brighter side, those who enjoyed their meals mentioned that the food was tasty with perfectly fine portion sizes and that the bar offerings were well-received. Also, the communal kitchen on-site was praised for its cleanliness and organization, providing a viable alternative for those dissatisfied with the restaurant.
In conclusion, while the dining experience at Socialtel Red Frog had its highlights, there is room for improvement in menu variety, service efficiency and aligning the price with the quality of food offered.
Socialtel Red Frog boasts a variety of room options that generally receive positive feedback from guests. Many reviews highlight the rooms as nice, spacious and very clean, often noting the comfort provided by air conditioning and fresh linens. The cabins and huts are frequently described as lovely with some guests even calling them a dream. The tipis are particularly well-regarded, being described as beautiful, cozy and offering a unique experience.
For those who stayed in dormitories or shared accommodation, the emphasis remains on comfort and cleanliness with single beds and fresh linens frequently mentioned. The private rooms, especially those with jungle views, receive praise for being comfortable and well-furnished. Several guests appreciated free upgrades to rooms with private bathrooms, enhancing their stay.
The cleanliness of the rooms is a consistent theme with daily cleaning services ensuring a tidy environment. However, some reviews mention maintenance issues, such as outdated showers, musty smells in tipis and occasional discrepancies between room photos and reality. Despite these minor drawbacks, the positive comments about room design, comfort and the picturesque jungle setting of the hotel overwhelm the negative ones.
Overall, the rooms at Socialtel Red Frog are lauded for their comfort, cleanliness and aesthetic appeal, making it a pleasant stay for guests amid the scenic jungle locale.
The beds at Socialtel Red Frog have earned high praise from guests, frequently described as super comfortable and offering a good night's sleep. Dorm beds in particular are noted for being especially cozy with plenty of space in the 4-bed dorm configurations. Guests appreciated the comfort of the beds in both dorms and private rooms, oftentimes calling them the most comfortable they have experienced during their travels.
However, some reviews point out inconsistencies, such as saggy mattresses or beds that felt as hard as the floor. A few guests mentioned issues with dampness and worn-out bed sheets and towels and occasionally pillows were noted as being too soft or bed bases broken.
Despite these few drawbacks, the overall sentiment remains positive with many guests highlighting the quiet environment and good air conditioning that complement the comfort of the beds. The rooms, particularly those with private bathrooms, were described as big, nice, cozy and clean, making for a generally pleasant stay.
Socialtel Red Frog received mixed reviews regarding its cleanliness with notable highlights and some areas for improvement. Many guests noted that the rooms were clean, very tidy and maintained on a daily basis, contributing to a pleasant stay. Guests appreciated the aesthetic and well-decorated environment, describing the lodges as beautiful, tidy and cozy. Positive remarks were also made about the cleanliness of the shared shower/toilet facilities and the constant maintenance of communal areas, including providing clean linens and well-detailed interiors.
However, the communal kitchen consistently received poor feedback. Guests described it as poorly equipped, often dirty and in need of renovation. Issues with cleanliness extended to the kitchenware, which many found to be unclean. This detracted significantly from the overall experience for those who intended to cook during their stay. Additionally, there were mentions of musty and vinegar smells in the rooms with some even pointing out mold and general dampness.
The public restrooms and common areas like the pool also received criticism for their lack of cleanliness and maintenance. While some noted that the bathrooms are cleaned regularly, guests felt that it wasn't done thoroughly enough. The common theme across these reviews indicated that while Socialtel Red Frog excels in room cleanliness and decor, it falls short in maintaining its shared facilities, particularly the kitchen, which appeared consistently problematic.
At Socialtel Red Frog, the staff play a significant role in enhancing the guest experience. Many visitors have praised the team for being incredibly friendly, helpful and attentive, making their stay not only pleasant but memorable. The warmth and dedication of the staff, including notable mentions like managers Tomer, Pinto, Vera and bartender Ricardo, stand out as key highlights. Guests appreciated the excellent customer service, noting that the staff ensured a relaxed and welcoming atmosphere throughout the property.
The majority of reviewers expressed satisfaction with the staff's responsiveness and willingness to assist, emphasizing that they were always greeted with smiles and a helpful attitude. Several guests found the staff to be exceptionally well-organized and attentive, contributing positively to the overall ambiance. The communal areas were also mentioned as enjoyable with activities facilitated by the attentive team.
However, some reviews pointed out areas needing improvement, highlighting moments of poor organization and unhelpful interactions. Instances of disorganization and staff training gaps were noted, affecting the speed and efficiency of service at times. Despite these occasional lapses, the overwhelming sentiment remains that the staff at Socialtel Red Frog excel in providing a friendly, helpful and welcoming environment that many guests deeply appreciated.
Guest reviews of Socialtel Red Frog highlight the hotel's Wi-Fi as generally reliable and fast. Many guests found the internet connection to be very good, making it suitable for various needs including meetings. There is also a notable mention of a WhatsApp group that enhances communication effectively. While some reviews noted issues with Wi-Fi in individual rooms, the overall consensus points to a positive experience with the hotel's internet service, especially in the common areas which are appreciated for their comfort and amenities.
Socialtel Red Frog features a pool area that guests often describe as nice, particularly noting the impressive reception area, bar and surrounding common spaces. The pool provides a relaxed hangout area with a casual vibe, complemented by an amazing outside area in a forest setting close to the beach. Guests appreciate the pool as part of the overall great entertainment space, which also includes a pool table and play areas.
However, many have mentioned that the pool's cleanliness could be significantly improved. Several guests noted that the water was murky, occasionally filled with sand, flies and even lizards. Some found the water so dirty that swimming was not an option, highlighting the need for more frequent maintenance. Another commonly mentioned drawback is the size of the pool, which many found smaller than expected with limited space for sun loungers.
Despite these issues, the pool is considered by some to be a delightful and very nice feature of the property, adding value to the guest experience, especially when combined with the great breakfast and overall beautiful location. Addressing the cleanliness and size concerns could certainly enhance the pool area, making it a more favorable feature of the stay at Socialtel Red Frog.
Socialtel Red Frog offers a laid-back, family-friendly atmosphere that's particularly enjoyable for those traveling with children. The communal spaces and friendly staff contribute to a relaxing stay, making it a pleasant environment for families. Highlights for kids include the pool and a quirky VW bus that's been converted into a seating area, which provide unique and fun attractions. Though the property can pose some challenges for families, such as accessibility issues and smaller, darker rooms in some cases, the community vibe and proximity to the beach and boarding dock offer positives that balance these drawbacks. The family room and the overall ambiance are well-suited for creating memorable moments, despite the property's general orientation towards backpackers and groups of friends.
Socialtel Red Frog caters well to backpackers, young travelers and digital nomads with its charming, spartan wooden cabins and cool communal areas. The hotel is stylish and hip, providing a clean environment with decent internet connectivity. Guests appreciate the variety of activities available and the outdoor kitchen adds a unique touch, though it accelerates the wear of utensils. However, some guests find the food menu limited and the restaurant prices high. The overall price-performance ratio seems to fall short of expectations with some rooms not meeting the perceived value for money. Water supply is sporadic, available only for a few hours daily, which requires some adaptation. Overall, while the hotel has many merits, guests feel that the experience does not always match the cost.
Visitors to Socialtel Red Frog can look forward to a diverse range of activities with a special emphasis on yoga and wellness. Guests particularly appreciated the free yoga sessions offered in the mornings, describing them as wonderful and beneficial. The hotel’s diverse program includes various yoga classes, meditation, art and wine events and even coconut workshops.
Amber's and Orien's yoga classes received positive mentions, offering moments of relaxation and tranquility. Sunset yoga sessions were also highlighted as a unique and enjoyable experience. However, it's worth noting that some visitors mentioned the additional cost of yoga classes, which are not included in the stay unlike other Selina locations. Moreover, there were comments about the yoga platform’s cleanliness and the varying quality of yoga instructors.
Overall, Socialtel Red Frog provides a rich and engaging atmosphere with its organized activities, including yoga and campfires, contributing to a memorable stay focused on relaxation and well-being.
Location Show Map
Location
Surrounded by magnificent wildlife, including sloths, birds and the iconic red frogs, guests can enjoy spectacular views right from their balconies, deepening the immersion in a beautiful rainforest environment. The tranquil vibe is enhanced by the soundscape of the jungle, creating a peaceful retreat far from the hustle and bustle.
In addition to its picturesque surroundings, the property is also noted for its convenient and accessible paths to the beach. The beach itself is easily reachable within minutes, providing a perfect blend of forest and seaside relaxation. Moreover, the atmosphere of Socialtel Red Frog is celebrated for its laid-back, relaxing vibe, making it an excellent spot for unwinding.
Guests also appreciate the friendly staff and the array of activities organized by the hotel, further enriching their stay. Notably, many have enjoyed complimentary upgrades to comfortable and well-equipped bungalows, adding to the overall positive experience. Overall, Socialtel Red Frog offers an exceptional location, combining the best of jungle and beach living for a truly unique and enjoyable stay.
Breakfast
However, some experienced inconsistencies, mentioning that the breakfast offerings were hit and miss. The food quality varied with some noting that the breakfast was mediocre or just okay, albeit a bit pricey. Additionally, there were remarks about limited options, chaotic conditions and long waiting times. Guests highlighted that not all menu items were consistently available and some felt that the breakfast was sparse in offerings.
Despite these issues, the overall atmosphere of the restaurant/bar was generally pleasant and the presence of red frogs on the terrace added a unique touch to the dining experience. While the service was occasionally slow, the delicious and filling meals, combined with the appealing ambiance, make Socialtel Red Frog a notable choice for travelers seeking a quieter and enjoyable retreat.
Dinner
Positive feedback pointed out that the food was sometimes delicious and there was a lot of choice for vegetarians. However, many reviews consistently mentioned that the food was overpriced, not offering good value for money. The overall service also received criticism for being slow with some diners waiting over two hours for their meal.
On the brighter side, those who enjoyed their meals mentioned that the food was tasty with perfectly fine portion sizes and that the bar offerings were well-received. Also, the communal kitchen on-site was praised for its cleanliness and organization, providing a viable alternative for those dissatisfied with the restaurant.
In conclusion, while the dining experience at Socialtel Red Frog had its highlights, there is room for improvement in menu variety, service efficiency and aligning the price with the quality of food offered.
Rooms
For those who stayed in dormitories or shared accommodation, the emphasis remains on comfort and cleanliness with single beds and fresh linens frequently mentioned. The private rooms, especially those with jungle views, receive praise for being comfortable and well-furnished. Several guests appreciated free upgrades to rooms with private bathrooms, enhancing their stay.
The cleanliness of the rooms is a consistent theme with daily cleaning services ensuring a tidy environment. However, some reviews mention maintenance issues, such as outdated showers, musty smells in tipis and occasional discrepancies between room photos and reality. Despite these minor drawbacks, the positive comments about room design, comfort and the picturesque jungle setting of the hotel overwhelm the negative ones.
Overall, the rooms at Socialtel Red Frog are lauded for their comfort, cleanliness and aesthetic appeal, making it a pleasant stay for guests amid the scenic jungle locale.
Beds
However, some reviews point out inconsistencies, such as saggy mattresses or beds that felt as hard as the floor. A few guests mentioned issues with dampness and worn-out bed sheets and towels and occasionally pillows were noted as being too soft or bed bases broken.
Despite these few drawbacks, the overall sentiment remains positive with many guests highlighting the quiet environment and good air conditioning that complement the comfort of the beds. The rooms, particularly those with private bathrooms, were described as big, nice, cozy and clean, making for a generally pleasant stay.
Cleanliness
However, the communal kitchen consistently received poor feedback. Guests described it as poorly equipped, often dirty and in need of renovation. Issues with cleanliness extended to the kitchenware, which many found to be unclean. This detracted significantly from the overall experience for those who intended to cook during their stay. Additionally, there were mentions of musty and vinegar smells in the rooms with some even pointing out mold and general dampness.
The public restrooms and common areas like the pool also received criticism for their lack of cleanliness and maintenance. While some noted that the bathrooms are cleaned regularly, guests felt that it wasn't done thoroughly enough. The common theme across these reviews indicated that while Socialtel Red Frog excels in room cleanliness and decor, it falls short in maintaining its shared facilities, particularly the kitchen, which appeared consistently problematic.
Staff
The majority of reviewers expressed satisfaction with the staff's responsiveness and willingness to assist, emphasizing that they were always greeted with smiles and a helpful attitude. Several guests found the staff to be exceptionally well-organized and attentive, contributing positively to the overall ambiance. The communal areas were also mentioned as enjoyable with activities facilitated by the attentive team.
However, some reviews pointed out areas needing improvement, highlighting moments of poor organization and unhelpful interactions. Instances of disorganization and staff training gaps were noted, affecting the speed and efficiency of service at times. Despite these occasional lapses, the overwhelming sentiment remains that the staff at Socialtel Red Frog excel in providing a friendly, helpful and welcoming environment that many guests deeply appreciated.
Wi-Fi
Pool
However, many have mentioned that the pool's cleanliness could be significantly improved. Several guests noted that the water was murky, occasionally filled with sand, flies and even lizards. Some found the water so dirty that swimming was not an option, highlighting the need for more frequent maintenance. Another commonly mentioned drawback is the size of the pool, which many found smaller than expected with limited space for sun loungers.
Despite these issues, the pool is considered by some to be a delightful and very nice feature of the property, adding value to the guest experience, especially when combined with the great breakfast and overall beautiful location. Addressing the cleanliness and size concerns could certainly enhance the pool area, making it a more favorable feature of the stay at Socialtel Red Frog.
Family
3 Star
Yoga
Amber's and Orien's yoga classes received positive mentions, offering moments of relaxation and tranquility. Sunset yoga sessions were also highlighted as a unique and enjoyable experience. However, it's worth noting that some visitors mentioned the additional cost of yoga classes, which are not included in the stay unlike other Selina locations. Moreover, there were comments about the yoga platform’s cleanliness and the varying quality of yoga instructors.
Overall, Socialtel Red Frog provides a rich and engaging atmosphere with its organized activities, including yoga and campfires, contributing to a memorable stay focused on relaxation and well-being.
Yes, Socialtel Red Frog has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Socialtel Red Frog.
Yes, Socialtel Red Frog welcomes dogs.
No, parking facilities aren't available at Socialtel Red Frog.
No, Socialtel Red Frog doesn't have a gym.
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