GHL Hotel Capital
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Summary of reviewsGHL Hotel Capital is highly regarded by guests for various aspects, making it a top choice for travelers in Bogotá. One of its standout features is its excellent location. Situated just 10 to 15 minutes from El Dorado Airport, the hotel offers a complimentary shuttle service that adds significant convenience for travelers. The surrounding area is safe, quiet and tranquil with amenities such as shopping centers, restaurants, supermarkets and parks within walking distance. Public transportation options are favorable, allowing easy access to business districts and tourist attractions throughout Bogotá.
The breakfast experience at GHL Hotel Capital is consistently praised. Guests highlight the exceptional quality and variety of the buffet, which includes a broad selection of local and international dishes. Service during breakfast is excellent with fresh fruits, eggs made to order and a range of other items contributing to a satisfying start to the day. Despite minor requests for more variety, the breakfast remains a highlight for many visitors.
Dinner at the hotel's restaurant also receives high marks for delicious, well-prepared food and excellent service. The menu is affordable and offers good value, though there are occasional suggestions for expanding the dinner options and improving certain dishes. The nearby dining alternatives further enhance the culinary experience for guests.
The rooms are noted for their spaciousness, cleanliness and comfort. Positive reviews emphasize well-maintained rooms with ample space and good bedding. Minor areas of improvement include updating the furniture and decor, improving air conditioning and enhancing soundproofing. Despite these concerns, the rooms generally provide a comfortable and pleasing environment for guests.
Impeccable cleanliness is a hallmark of the GHL Hotel Capital. Guests frequently commend the spotless conditions of both the rooms and common areas. The cleaning service is known for its diligence and attention to detail, maintaining high standards of hygiene throughout the hotel.
The staff at GHL Hotel Capital receive widespread acclaim for their friendliness, attentiveness and professionalism. The hotel's team is often described as polite and accommodating with many reviews highlighting their exceptional customer service and welcoming attitude. The staff's dedication to providing personalized attention contributes significantly to the positive guest experience.
The Wi-Fi experience, however, garners mixed feedback. While some guests find the internet connection strong and reliable, others report issues with speed, signal strength and connectivity, suggesting the need for improvements in this area.
The hotel's spa is highly praised for its cleanliness, relaxing ambiance and professional staff. The facilities, including the sauna, steam room and jacuzzi, are well-maintained, contributing to a tranquil experience. Despite occasional mentions of dated equipment and minor functional issues, the spa services are generally regarded as excellent and reasonably priced.
The on-site gym offers good equipment and 24-hour availability, providing guests with convenient workout options. Some guests feel the gym could benefit from more space and energizing music, but overall it is a appreciated amenity.
Parking and transportation services receive high marks with complimentary on-site parking and secure, prompt shuttle services to and from the airport. These amenities enhance the overall guest experience, particularly for those needing quick and convenient airport access.
Families find the hotel particularly accommodating with spacious rooms, additional bed facilities and attentive staff catering to family needs. The hotel's family-friendly atmosphere and excellent service make it a preferred choice for family vacations in Bogotá.
Lastly, GHL Hotel Capital earns praise for its comfortable beds, contributing to a restful sleep experience for many guests.
Overall, GHL Hotel Capital is highly recommended for its strategic location, excellent breakfast and dining options, clean and comfortable rooms, outstanding staff and family-friendly atmosphere. Despite minor areas for improvement, the hotel provides a reliable and pleasing stay for travelers in Bogotá.
Categories
The breakfast experience at GHL Hotel Capital is consistently praised. Guests highlight the exceptional quality and variety of the buffet, which includes a broad selection of local and international dishes. Service during breakfast is excellent with fresh fruits, eggs made to order and a range of other items contributing to a satisfying start to the day. Despite minor requests for more variety, the breakfast remains a highlight for many visitors.
Dinner at the hotel's restaurant also receives high marks for delicious, well-prepared food and excellent service. The menu is affordable and offers good value, though there are occasional suggestions for expanding the dinner options and improving certain dishes. The nearby dining alternatives further enhance the culinary experience for guests.
The rooms are noted for their spaciousness, cleanliness and comfort. Positive reviews emphasize well-maintained rooms with ample space and good bedding. Minor areas of improvement include updating the furniture and decor, improving air conditioning and enhancing soundproofing. Despite these concerns, the rooms generally provide a comfortable and pleasing environment for guests.
Impeccable cleanliness is a hallmark of the GHL Hotel Capital. Guests frequently commend the spotless conditions of both the rooms and common areas. The cleaning service is known for its diligence and attention to detail, maintaining high standards of hygiene throughout the hotel.
The staff at GHL Hotel Capital receive widespread acclaim for their friendliness, attentiveness and professionalism. The hotel's team is often described as polite and accommodating with many reviews highlighting their exceptional customer service and welcoming attitude. The staff's dedication to providing personalized attention contributes significantly to the positive guest experience.
The Wi-Fi experience, however, garners mixed feedback. While some guests find the internet connection strong and reliable, others report issues with speed, signal strength and connectivity, suggesting the need for improvements in this area.
The hotel's spa is highly praised for its cleanliness, relaxing ambiance and professional staff. The facilities, including the sauna, steam room and jacuzzi, are well-maintained, contributing to a tranquil experience. Despite occasional mentions of dated equipment and minor functional issues, the spa services are generally regarded as excellent and reasonably priced.
The on-site gym offers good equipment and 24-hour availability, providing guests with convenient workout options. Some guests feel the gym could benefit from more space and energizing music, but overall it is a appreciated amenity.
Parking and transportation services receive high marks with complimentary on-site parking and secure, prompt shuttle services to and from the airport. These amenities enhance the overall guest experience, particularly for those needing quick and convenient airport access.
Families find the hotel particularly accommodating with spacious rooms, additional bed facilities and attentive staff catering to family needs. The hotel's family-friendly atmosphere and excellent service make it a preferred choice for family vacations in Bogotá.
Lastly, GHL Hotel Capital earns praise for its comfortable beds, contributing to a restful sleep experience for many guests.
Overall, GHL Hotel Capital is highly recommended for its strategic location, excellent breakfast and dining options, clean and comfortable rooms, outstanding staff and family-friendly atmosphere. Despite minor areas for improvement, the hotel provides a reliable and pleasing stay for travelers in Bogotá.
Family Friendly Hotel
Listed as a family-friendly hotel. It is likely to have standard amenities and services suitable for a family stay.
Dog Friendly Hotel
This hotel is recognized for its welcoming attitude towards pets, especially dogs. The hotel offers pet-friendly rooms equipped with additional amenities tailored for pets.
Business Hotel
This hotel offers various business amenities, including meeting rooms and a business center. It provides high-speed internet access, comfortable rooms, and on-site dining options. Its location is convenient for accessing corporate offices and business districts.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
About GHL Hotel Capital
License: 813
Guest Reviews
Location
The surrounding area is highlighted as safe, quiet and tranquil, providing a peaceful atmosphere despite being near bustling 26th Avenue. The neighborhood offers a range of amenities within walking distance, including shopping centers like Gran Estación and Salitre Plaza, restaurants, supermarkets, pharmacies and parks such as Simon Bolivar. These conveniences make it an ideal spot for both business and leisure travelers.
Public transportation options are also favorable with access to the Transmilenio, bus terminals and major roadways. Some guests find the location particularly strategic for accessing various parts of Bogotá, including business districts and tourist attractions.
Despite being slightly away from the city center, the hotel's advantageous position near essential city points, including the U.S. Embassy, commercial areas and financial centers, underscores its appeal. Overall, GHL Hotel Capital’s prime location, combined with excellent service and comprehensive facilities, renders it a highly recommended choice for travelers looking for comfort and convenience in Bogotá.
Breakfast
Dinner
However, there are a few areas where diners feel improvements could be made. Some guests have suggested expanding the dinner options and enhancing the quality of certain dishes. While many dishes are praised, there are occasional detractors like the Hawaiian pizza which did not meet expectations and a general consensus that the restaurant's fruit juices were subpar.
The restaurant offers a variety of options and remains open until 10 PM, although some guests note that it closes too early on Sundays and they felt rushed by the staff. Despite these minor issues, the overall sentiment is positive with many guests describing the food as fabulous, amazing and delicious. For those seeking an alternative, there are other nearby restaurants, including an excellent Peruvian eatery and the El Paso steakhouse.
In summary, GHL Hotel Capital’s restaurant is a solid choice for dining, offering very good food and exceptional service at reasonable prices, though a few improvements could make it even better.
Rooms
However, there are a few areas of improvement noted. Some guests felt that the furniture and room decor were outdated and could benefit from an update. Another recurring issue was the lack of air conditioning, which made some rooms uncomfortably hot. Noise from the streets and other rooms also disturbed some guests, indicating that soundproofing could be enhanced.
Despite these minor drawbacks, most guests were satisfied with the room comfort and the amenities provided. The availability of spacious rooms with double beds, terraces and modern facilities contributed positively to their stay. Excellent room service and the overall large room size added to the overall satisfaction. GHL Hotel Capital's rooms are generally regarded as comfortable, clean and spacious, making it a reliable choice for travelers looking for a comfortable stay.
Beds
However, there are occasional notes on variability in comfort levels. Some guests described the beds as firm, which they found comfortable, while others felt the mattresses were too hard or even uncomfortable at times. It appears that the hotel offers beds with varying degrees of firmness, which might cater to different preferences but can lead to mixed experiences.
Despite these occasional discrepancies, the majority of reviews reflect well on GHL Hotel Capital's sleeping arrangements with terms like “cozy,” “clean,” and “excellent” frequently used. Overall, the hotel seems to generally succeed in providing a restful night’s sleep, though guests with particular preferences regarding mattress firmness might want to make specific requests when booking their stay.
Cleanliness
Staff
Additionally, the personalized attention and dedication from the staff at various service points, including the front desk and spa, are repeatedly emphasized. Their attention to detail and the genuine friendliness of the entire team help make guests feel valued and well-cared for throughout their stay. Despite some isolated feedback suggesting a need for more training in handling international guests, the overwhelming sentiment remains positive, showcasing the staff’s commitment to providing a high standard of hospitality.
Wi-Fi
However, a significant number of reviews point out issues with the Wi-Fi. Many guests experienced poor internet speed, weak signals and a connection that frequently dropped. Complaints about very slow and inconsistent Wi-Fi are common with some describing the internet service as very unstable and even terrible. Issues with connectivity were also mentioned, including difficulty in making phone calls via WhatsApp and using emails, impacting those who needed to work from the hotel.
Though there is praise for the Wi-Fi in certain areas, guests suggest that improvements are necessary, especially concerning the speed and stability of the internet connection throughout the hotel.
Spa
Despite its relatively small size, the spa area is beautifully maintained, neat and comfortable, contributing to a tranquil experience. Guests appreciate that the spa amenities, such as the Turkish bath, sauna and jacuzzi, are available at no extra cost. The inclusion of professional and well-trained spa employees adds to the overall positive experience. Additionally, the costs associated with the spa services are considered reasonable.
Visitors particularly enjoy using the spa for an hour, which entitles them to access all three key facilities: the Turkish bath, sauna and jacuzzi. Even though there are occasional mentions of renovations, the excellent service and wonderful staff ensure a pleasant and relaxing visit to this wellness retreat within the hotel.
Gym
Parking
The standout feature, however, is the robust shuttle service. The hotel provides free and frequent shuttle services to and from the airport, a detail highlighted in numerous reviews. This complimentary shuttle service is praised for being well-organized, secure and prompt, making transfers to the airport hassle-free for guests. For those flying in or out, this amenity is particularly valuable and enhances the overall guest experience.
Despite the generally positive feedback, a few guests mentioned some minor inconveniences such as waiting for the parking lot to open or encountering narrow spaces that made it challenging to open car doors. There was also a mention of unhelpful parking staff. However, these seemed to be isolated incidents and did not overshadow the predominantly favorable impressions of the parking and shuttle services.
All in all, GHL Hotel Capital succeeds in providing excellent and secure parking options, as well as reliable and free shuttle services to the airport, ensuring a comfortable experience for both drivers and flyers.
Family
The hotel stands out for its excellent family accommodation options, making it a preferred choice for both short getaways and longer stays. Visitors frequently mention how clean and comfortable the hotel is for family trips and the great facilities available to keep kids entertained and feeling at home.
Parents traveling with children find the hotel particularly accommodating with staff going out of their way to ensure a pleasant experience for even the youngest guests. This dedication to a family-friendly environment transforms GHL Hotel Capital into a relaxing haven for all ages. Both new and returning guests enjoy their stays more with each visit, cementing the hotel’s reputation as an ideal spot for family rest and relaxation in Bogota.
5 Star
Despite these positives, there are mixed feelings about the hotel's five-star rating. Several guests believe it doesn’t quite measure up to the full five-star standard, noting that some facilities and room features could be improved. However, others appreciate the five-star services and amenities that are available, remarking on the high-end modern technology and luxurious facilities.
Overall, GHL Hotel Capital stands out as a well-rated, high-end hotel that offers luxury accommodations, top-class amenities and world-class services, though some feel it may not fully align with traditional five-star expectations. It remains one of the best options in Bogota for travelers seeking excellent quality and high-end comforts.
Business
Travelers also highlight the professional taxi service, providing quality cars for easy and reliable transportation. Rooms are described as functional and clean, tailored to the needs of business visitors. Overall, GHL Hotel Capital stands out as a reliable choice for business stays, offering both essential amenities and a strategic location to facilitate professional commitments.
Accessible
Honeymoon
Luxury
The range of luxury amenities and services further enhances the high-quality stay, including facilities such as a jacuzzi and Turkish bath, which are highlighted as particular luxuries. The hotel also provides high-end toiletries, adding a touch of opulence to everyday necessities.
Whether it is the upscale hotel vibe or the luxury feel, GHL Hotel Capital consistently delivers on its promise of providing a truly lavish and comfortable environment.
Romantic
Dog Friendly
No, GHL Hotel Capital doesn't have any pool.
Yes, a spa is available at GHL Hotel Capital.
Yes, GHL Hotel Capital welcomes dogs.
Yes, parking facilities are available at GHL Hotel Capital.
Yes, GHL Hotel Capital has a gym.
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